Van Lanschot Bankiers Fuels Long-Term Growth with Siebel Finance; Oldest Dutch Bank Will Also Leverage Siebel Business Analytics
January 04 2006 - 9:00AM
Business Wire
--Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of
customer-facing solutions, today announced that Van Lanschot
Bankiers NV has selected Siebel Finance, Siebel Systems'
industry-specific customer relationship management (CRM) solution,
to increase cross-selling to existing clients and help in the
acquisition of new customers. Integrated, financial
services-specific analytics capabilities in Siebel Business
Analytics were a key factor in the decision-making process and
provide the critical layer of business insight and measurement Van
Lanschot Bankiers required. The purchase of Siebel Finance is part
of Van Lanschot's strategy to leverage IT and facilitate future
growth while maintaining its current high standard of client
satisfaction. By the summer of 2006, approximately 700 users will
be using the software throughout the bank's branches in the
Netherlands. "In order to realize our growth targets, we have a
particular need for sales support systems that can increase
cross-selling to existing clients and help acquire new clients. For
this reason, we have decided to upgrade our front-office system and
have opted for Siebel's sales, marketing, and analytics solution
because this has been proven to be one of the best CRM systems on
the market today," said Gerben van Gelder, Manager Policy and
Control at Van Lanschot. Van Lanschot Bankiers NV is the oldest
independent bank in the Netherlands with a history dating back to
1737. The bank focuses on three target groups: high net-worth
individuals; midsize businesses, including family businesses; and
institutional investors. Van Lanschot stands for high-quality
services founded on integrated advice, personal service, and
customized solutions and is listed on the Euronext Amsterdam Stock
Market. Van Lanschot has an enviable reputation for its quality of
service -- one that it wishes to maintain to successfully
distinguish itself from the larger banks. This reputation has
historically been achieved solely through the personal qualities of
individual advisors. As the financial landscape grows more complex,
with growing numbers of products, different methods of contacting
the bank, and increasingly complicated rules and regulations, Van
Lanschot decided that its advisors needed the latest generation of
CRM functionality to fully understand the needs of its clients and
expand its customer base. "Siebel is the leading CRM vendor in the
market in terms of vision and ability to execute, and it has a
strong track record in the financial market. Additionally, because
so many systems integrators have large, successful Siebel
practices, we would be assured of a smooth implementation and risks
would be minimized," continued van Gelder. Van Lanschot is taking a
staged approach to deploying its CRM roadmap. The first phase of
implementation, focused on creating a 360-degree client view, is
already under way and will be rolled out to the bank's branches by
the summer of next year. Initially Siebel will be integrated with
the bank's 20-year-old legacy back-office system. Van Lanschot
intends to replace this legacy system by 2008, at which point it
anticipates enlarging its CRM functionality substantially. Siebel
Customer Adaptive Solutions, which encompass all Siebel product and
service offerings, including Siebel Finance, enable organizations
to better understand and adapt to the needs of their customers in
response to rapidly changing business requirements. Companies
embracing Siebel Customer Adaptive Solutions will be able to more
effectively and quickly anticipate customer needs, realign their
customer-facing business processes for systemic and consistent
improvement, and direct the right actions across their business to
maximize customer satisfaction and profitability. For more
information, please visit www.siebel.com. About Siebel Systems
Siebel Systems is a leading provider of software solutions and
services that drive value and loyalty in client-customer
relationships, providing best-in-class capabilities in on-premise
and hosted customer relationship management (CRM), business
analytics, and customer data integration. Siebel's new Customer
Adaptive Solutions enable organizations to model their
customer-centric business processes in order to drive the most
effective customer interactions, gain increased insight over time,
and continually realign those processes for systemic and consistent
improvement. With more than $2 billion in R&D investments,
11-plus years of customer software experience, an extensive global
ecosystem of alliance partners, and more than 4,000 customers and
3.7 million live users, Siebel is the proven choice in helping
organizations of all types and sizes achieve customer-driven
business results. For more information, visit www.siebel.com. For
more information on Siebel Systems solutions and services, please
visit our Web site: CRM - http://www.siebel.com/crm; OnDemand
Solutions - http://www.crmondemand.com; Industry CRM -
http://www.siebel.com/industry-crm; Call Center & Service -
http://www.siebel.com/call-center; Sales Force Automation -
http://www.siebel.com/sales-force-automation; Marketing Automation
- http://www.siebel.com/marketing-automation; Business Intelligence
- http://www.siebel.com/business-intelligence; Integration
Solutions - http://www.siebel.com/integration-solutions; CRM
Services - http://www.siebel.com/crm-services Except for the
historical information contained herein, this press release
contains forward-looking statements that involve risk or
uncertainties. Future operating results of Siebel Systems may
differ from the results discussed or forecasted in the
forward-looking statements due to factors that include, but are not
limited to, risks associated with our pending merger with Oracle
Corporation, customer relations, such as the availability of Siebel
Systems' products and services, customer implementation of products
and services, relationships with customers, third-party vendors and
systems integrators, concentration of revenues in a relatively
small number of customers, existence of errors or defects in
products, ability to successfully manage growth, significant
current and expected additional competition and the need to
continue to expand product distribution and services offerings.
Further information on potential factors that could affect the
financial results of Siebel Systems are included in Siebel Systems'
Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its
other filings with the Securities and Exchange Commission, which
are available at www.sec.gov. Siebel Systems assumes no obligation
to update the information in this press release. Siebel is a
trademark of Siebel Systems, Inc. and may be registered in certain
jurisdictions. All other product and company names mentioned are
the property of their respective owners and are mentioned for
identification purposes only.
Siebel (NASDAQ:SEBL)
Historical Stock Chart
From Mar 2024 to Apr 2024
Siebel (NASDAQ:SEBL)
Historical Stock Chart
From Apr 2023 to Apr 2024