Ensemble Travel® Group Names Access America Travel Insurance Partner of the Year
November 05 2009 - 9:40AM
Business Wire
Access America, the U.S. travel insurance brand of Mondial
Assistance, has been named “Business Services/Insurance Partner of
the Year” by Ensemble Travel® Group. Ensemble members in the U.S.
recognized outstanding supplier performance in 11 different awards
categories during its 2009 international conference held at the
Fairmont Banff Springs in Canada.
The 2009 Ensemble Travel Group U.S. Preferred Supplier Awards
were based on the results of an online survey taken of members in
August. In most of the categories, members based their selections
on three key performance areas: quality of customer service
(timeliness and accuracy of communications and documentation, ease
of the booking process, and overall problem solving), level of
agency support (local sales rep, co-op funds, group support,
marketing guidance, product training, and commitment to agency
sales channel), and client satisfaction (product delivery,
fulfillment of client expectations, and repeat bookings).
“We truly appreciate the recognition that Ensemble Travel Group
members have given us in naming Access America their Travel
Insurance Partner of the Year,” said Jason Rice, Vice President of
Sales at Mondial Assistance USA. “We value our relationship with
Ensemble and we look forward to continuing to provide service,
assistance and peace of mind to their traveling clientele.”
About Access America
Access America is the consumer travel insurance brand of World
Access Service Corp, a Mondial Assistance company. Access America
travel insurance* and assistance products are purchased by millions
of travelers each year, through leading travel suppliers including
resorts, airlines, travel agents and through our website at
AccessAmerica.com. Mondial Assistance is a global leader in
specialty insurance and emergency assistance services. Four percent
of the world’s population or about 250 million people are served by
Mondial Assistance businesses around the globe. In the United
States, Mondial Assistance is a brand name of World Access Service
Corp. As one of 29 business units, the U.S. operation serves major
travel suppliers, health insurers, credit card, and entertainment
companies with insurance products, international travel assistance,
and concierge services. Mondial Assistance is part of the Allianz
(NYSE:AZ) group of companies. For more information please visit:
www.mondialUSA.com.
*Insurance coverage is underwritten by BCS Insurance Company,
rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201
or 52.401. Access America is a brand of World Access Service Corp.,
a company of Mondial Assistance. World Access Service Corp. is the
producer and administrator of this plan.
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