SAN FRANCISCO, Nov. 14, 2017 /PRNewswire/ -- Inference
Solutions, a global leader in real time customer engagement,
launches their latest SaaS platform, Inference React. React allows
BroadWorks service providers and their customers to design and
trigger real-world responses in response to events or conditions
within a BroadWorks carrier network. Customers can filter and
respond to virtually any event with React. React is designed to be
extremely flexible and massively scalable.
Inference React is entirely API driven. Using APIs, customers
can create persistent Extended Services Interface (XSI)
subscriptions that are filtered in real time by the React engine
and then trigger reactions on or off the network. Reactions may be
in the form of custom work flows, external web services, or
both.
Inference React is designed to work as part of the Inference
Studio private cloud platform. Using Studio customers can design
and implement workflows in real time using a simple drag-and-drop
web interface. The potential for what can be achieved is enormous –
from initiating call recording or predictive dialing to driving
call center wall boards and minimizing fraud.
A webinar showcasing Inference React will run on November 21, 2017 at 10:00AM PST. Please go to the inference solutions
website at inferencesolutions.com to register.
Contact: Owen
Schebella
Owen.schebella@inferencesolutions.com
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SOURCE Inference Solutions