LEXINGTON, Ky., May 16, 2016 /PRNewswire/ -- Valvoline
Instant Oil ChangeSM (VIOC) today became the first quick
lube provider that's teaming up with Carfax to help customers stay
informed about open manufacturer recalls on their vehicle. Within
the next few months, VIOC will check vehicles serviced at any of
their locations for open recalls using myCarfax.com as a courtesy
and notify customers by email when any are found. VIOC services
more than 35,000 customer vehicles per day – a sample analysis by
Carfax suggests nearly one out of every four of them has an open
manufacturer recall.
"The sheer number of our customers who are driving vehicles with
open recalls is surprising, and we're happy to do our part to
help," said Rob Stravitz, VP
Marketing at Valvoline Instant Oil Change. "We have a great partner
in Carfax that is a leader in the effort to keep people informed
about open recalls. Powered by VIN-specific open recall information
from myCarfax.com, this customer service initiative is a quick,
easy, and trusted way for us to contact affected customers and
uphold our commitment to their safety. It's yet another reason to
choose Valvoline Instant Oil Change for your car care needs."
Carfax data suggests there are more than 47 million vehicles in
the U.S. with unfixed recalls. Drivers often are unaware of recalls
on their vehicle and this courtesy email service for VIOC customers
can help keep them safe. A link in the email will take customers to
myCarfax.com so they can see more recall details and get notified
of future recalls after setting up a free account.
"Staying informed about recalls and taking action on them is
vital to maintaining the safety and performance of our vehicles,"
said Vern Poyner, general manager at
Carfax. "Almost 3 million people already turn to myCarfax.com for
open recall information and other vehicle maintenance needs.
Working with VIOC to alert their customers about safety recalls is
a total team effort that will help keep our roads safe."
VIOC and Carfax strongly urge owners of recalled vehicles to
have the recall fixed by an authorized dealer as soon as
possible.
About Valvoline Instant Oil Change
Valvoline(TM), a brand of Ashland Inc. (NYSE: ASH),
has been serving American motorists for 150 years. In addition to
commercial and industrial lubricants, the Valvoline family of
products includes MaxLife™ lubricants created for
higher-mileage engines, SynPower™ synthetic motor
oil, and Zerex™ antifreeze. With more than 1.050
locations throughout the United States, Valvoline
Instant Oil ChangeSM is a leader in serving the
quick-lube market, and is looking for franchisee partners to
establish a presence for the brand in markets across the
country.
™Trademark, Ashland or its
subsidiaries, registered in various countries
SMService mark, Ashland or its subsidiaries, registered in
various countries
About Carfax (www.carfax.com)
Carfax, a unit of IHS Inc. (NYSE: IHS), is the vehicle history
expert for used car buyers, sellers and the automotive industry.
Carfax created the Vehicle History Report in 1986 and continues to
develop innovative services – like Carfax Used Car Listings and
myCarfax – that make it easier to buy, sell and service used cars.
The company maintains a database comprising over 16 billion vehicle
history records from more than 92,000 sources worldwide. Become a
myCarfax Service Shop at www.mycarfaxserviceshop.com or call
888-655-5362. Based in Englewood,
Colorado, USA, IHS is the leading global source of
information, insight and analytics in the automotive industry and
other critical areas that shape today's business landscape.
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SOURCE Carfax