NORTHBROOK, Ill., Oct. 20, 2016 /PRNewswire/
-- Allstate is taking to the sky over Savannah, Georgia, and parts of South Carolina to inspect roof tops and homes
damaged by Hurricane Matthew. Allstate is using multiple drones to
help in the assessment of claims filed by customers. The drones can
capture up to 4K-resolution images, which means an adjuster can
look at a simple photograph and zoom in for extreme detail on any
individual shingle.
{Visit the Allstate Newsroom to download video of
Allstate's drone in action on Tybee
Island, Georgia, following Hurricane Matthew
(https://www.allstatenewsroom.com/news/allstate-continues-use-of-drones-after-hurricane-matthew/).
Sound bites are available along with video of and from the
drone.}
"When I started back in 1999 with the National Catastrophe
Team, I used a polaroid camera to take pictures of the damage,"
says Allstate Catastrophe Adjuster Charlie Urban. "Now, seeing us
use drones is unbelievable. I'm really excited to see where the
technology might go in the future."
Allstate had previously tested the use of drones in
Texas after a hail storm, to help
determine their potential use as a tool in the adjusting process.
It was the first use case with a customer under the Federal
Aviation Administration's revised rules for commercial drone use
(referred to as Part 107). Allstate believes drones can be
especially helpful in evaluating wide-spread damage or areas that
may be restricted after a major storm. All of it leads to faster
and more efficient claims settlement for Allstate
customers.
"Our customers have been very receptive and interested in
this innovative use of technology and how it will help shape the
way we identify damage in the future," says Allstate Chief Claims
Officer Glenn Shapiro. "We have been
active in the drone space, testing and researching use cases for a
while now. To be able to use drones with our customers who have
actual storm damage is a big step forward."
Allstate policyholders can file a claim and begin the
claim process by calling 1-800-54-STORM (1-800-547-8676), visiting
a mobile claim center, contacting any Allstate agent, using the
AllstateSM Mobile app or logging on to
Allstate.com.
The Allstate Corporation (NYSE: ALL) is the
nation's largest publicly held personal lines insurer, protecting
approximately 16 million households from life's uncertainties
through auto, home, life and other
insurance offered through its
Allstate,
Esurance, Encompass
and Answer Financial brand names.
Now celebrating its 85th anniversary as an insurer, Allstate is
widely known through the slogan "You're In Good
Hands With Allstate®." Allstate agencies
are in virtually every local community in America. In 2015, The
Allstate Foundation, Allstate, its employees and agency owners gave
$36 million to support
local communities.
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SOURCE Allstate Insurance Company