Next-generation ski resort guest communication and engagement
platform, Alpine Media, launches three new mobile ski experience
services: Alpine POS Integration™, Alpine Fleet™ and Alpine
Text™.
DENVER, Aug. 14,
2022 /PRNewswire-PRWeb/ -- Alpine Media, the
next-generation ski resort guest engagement and communication
platform to roll out three groundbreaking mobile services to
redefine the ski resort experience.
The convenience and ease of mobile eCommerce is now climbing up
Colorado mountains and beyond with
Alpine Media's new mobile ski resort point of sales system
integration service, Alpine POS Integration™.
Skiers and their families can now access, in real-time, all
information related to their season pass. They can manage their ski
pass with new interactive features that allow them to add days to
their pass for themselves or for anyone in their families. They can
also easily change the dates of their stay, manage their
reservations including ski equipment rentals, lodging nights, spa
treatments and entertainment venues.
Guests can now access deeper data on their personal skiing
experience.
They can see details on their number of trips, vertical feet,
days skied, days remaining, number of lift rides, and more. They
gain actionable insights on their family skiing adventures to take
their ski fun or performance to new heights.
Ski resort owners and operators benefit from this new growth
opportunity by deepening mobile app skier engagement to their core
resort services within a custom branded mobile app from Alpine
Media. For resorts already using the Alpine Media mobile app,
upgrading to the Alpine Media Black™ SaaS package to include POS
Integration is a seamless process.
Single Sign On (SSO) makes it really easy for skiers to interact
with ski resort services on any device with only one single
account.
Ski resort owners deliver a high engagement, cross-screen guest
experience on any mobile or web device. The new Alpine POS
Integration™ service requires minimal work on the ski resort
operator's end. The integration is completed in a matter of days
without any disruptions of the ski resort operations or of the
guest experience.
"We are excited to integrate our eCommerce system with our
mobile app. This will ensure our guests have the ability to view
information about their pass usage and easily reload more days. The
goal is to make transactions as easy as possible for our guests,"
says Carolyn Stimpson, co-owner and
VP Mt. Services, Wachusett Mountain.
Come meet Alpine POS Integration™ for an in-person demo at the
MSAA Summer Meeting & Trade Show in Shanty Creek Resorts, MI
from August 21 to 24, 2022.
Ski resort owners get complimentary integration on orders placed
before August 24, 2022.
Complementing the new Alpine POS Integration™ service, Alpine
Media introduces a state-of-the-art shuttle tracking and fleet
telematics service, Alpine Fleet™.
With this new shuttle tracking service, ski resort owners
strengthen the guest experience and reduce their operational
costs.
Resort operators increase skier engagement and loyalty by
accurately and conveniently relaying real-time fleet location,
shuttle stops and pick up times. Running a staff shuttle? Share all
the same information about the location of these shuttles with
staff only. Resort guests and staff receive this information
directly in the palm of their hands.
At the same time, ski resorts can now streamline their vehicles'
operations and limit legal liabilities. The new service collects
and analyzes fleet statistics such as vehicle mileage, driving
behaviors and even crash data. All this information is available
through the new web-based Software as a Service console, Alpine
Fleet™.
Entire fleets can be upgraded in less than three days without
disruption of the fleet rotations.
"We piloted a shuttle tracking service at the end of last season
and it was the highest rated metric on our guest feedback and NPS
surveys. We are excited to have this feature integrated into the
Purgatory Resort mobile app and across our digital signage. Our
mission at Purgatory Resort is to provide the best possible guest
experience and that starts well before guests ever set foot on the
snow. That's what we do. We have found in Alpine Media a solid
partner to help us deliver on this mission," says Amanda Anderson, Marketing Director, Purgatory
Resort.
You can also come meet Alpine Fleet™ for an in-person demo at
the MSAA Summer Meeting & Trade Show in Shanty Creek Resorts,
MI from August 21 to 24, 2022.
Ski resort owners get free GPS trackers for up to 10 shuttles on
orders placed before August 24,
2022.
Rounding off the novel Alpine Media offering to be introduced at
MSAA 2022, Alpine Text™ pushes the established boundaries of skier
engagement and loyalty with a next-generation texting service.
In a simple QR code scan, the growing number of guests who do
not want to download another app can now simply interact with a
personalized ski experience SMS service.
From custom powder alerts, to real-time lift alerts, in a matter
of seconds, skiers and their families can now tailor their
informational ski experience to precisely cater to their specific
needs.
It's easy. It's engaging.
This directly increases skier loyalty.
"The vision that has been guiding us at Alpine Media from the
start is to provide the most advanced solutions for ski resort
owners to delight skiers and their families to make the most of
every day they get on the mountains. That's what we've been
fortunate to deliver to our growing customer base in Colorado, Washington, California, Utah, Arizona, New
Mexico, Montana,
Wisconsin, New Hampshire, and Maine. Our initial offering focused on digital
signage and ski resort mobile apps; now we take a leap forward by
bringing to market new solutions to further enhance the guest
experience with Alpine POS Integration™, Alpine Fleet™ and Alpine
Text™. We can't wait to see our new customers achieve the results
that our loyal customers already experience. I look forward to
showing our three new mobile services in action at MSAA 2022," says
Freddie Peyerl, Co-Founder and CEO
of Alpine Media.
Come see Alpine Text™ for an in-person demo at the MSAA Summer
Meeting & Trade Show in Shanty Creek Resorts, MI from
August 21 to 24, 2022.
Experience Alpine Text™ risk-free: get a 3-month free trial and
cancel anytime at no charge on orders placed before August 24, 2022.
About Alpine Media
Alpine Media is a digital content delivery company. From a
graduate of the Boomtown Startup Accelerator in 2017 to a rapidly
growing customer base across the US, Alpine Media reaches more than
10% of US ski resort guests with the patented All Mountain Platform
(AMP), the premier guest engagement and communication system for
resorts world-wide. With a centralized, cloud-based Command Center,
resort operators can easily deliver real-time, relevant content via
custom mobile apps and digital screens across the entire
resort.
To inquire about how your ski resort can benefit from the new
Alpine Media offering, you can contact the customer success team by
email success@alpinemedia.com
For more information on the full suite of Alpine Media products,
check out our website at: https://www.alpinemedia.com/
Media Contact
Freddi Peyerl, Alpine Media
Technology, 1 (303) 895-7275, fpeyerl@alpinemediatech.com
SOURCE Alpine Media Technology