Allworx® unveils Allworx Verge™ IP phone family, a new class of mobile-first business phones for small and mid-sized busin...
January 18 2017 - 7:00AM
Allworx® Corp., a Windstream (NASDAQ:WIN) company, today introduced
Allworx Verge™, a new class of mobile-first IP phones for
businesses. Allworx also introduced System Software version 8.2,
Allworx Reach™ version 3.0 (for iOS and Android) and Allworx
Interact™ Professional version 3.0 to support the latest mobility
integration features available with Verge.
As smartphones have become the central hubs for business users
to manage communications and store contacts, traditional business
desk phones are increasingly becoming isolated, less-useful
devices. In fact, according to a new third-party survey of 486 U.S.
workers with access to both a dedicated work desk phone and a
smartphone, only one in two regularly use their desk phones for
making voice calls, and one in three prefer to use their
smartphones to make voice calls – even when they have easy access
to a desk phone. One in three say they are willing to give up desk
phones at work entirely.
“This survey validates the growing trend we’ve been seeing over
the past few years – that business users are trading off the
business phone features and high audio quality of their work desk
phones for the convenience of their smartphones,” said David
Plakosh, CTO and General Manager of Allworx. “But our industry has
been lagging in bridging this usability gap between desk phones and
smartphones. With Verge, we are reinventing the business phone
system to seamlessly integrate with mobile devices in ways that
have never been done before.”
“We are very impressed with Allworx Verge because the ways in
which it addresses the mobility integration are technically novel,
yet deceptively simple to use for the end-users,” said Rob Arnold,
Principal Analyst at Frost & Sullivan. “We also like that
Allworx can offer these enterprise-grade mobility features at an
affordable price point for small- and medium-sized businesses. In
fact, Allworx was the winner of the 2016 Frost & Sullivan
Customer Value Leadership Award because of its leading
price/performance value, among other benefits.”
Verge IP phone family includes two models and an expander:
- Verge 9312 – 12 self-labeling programmable function buttons,
Gigabit Ethernet, 4.3-inch color screen, Bluetooth® wireless
support and Verge 9318Ex Expander support
- Verge 9308 – 8 self-labeling programmable function buttons,
Gigabit Ethernet and 3.5-inch color screen
- Verge 9318Ex – Expander with 18 self-labeling programmable
function buttons and a 4.3-inch color screen; up to three can be
added to a Verge 9312 IP phone
Verge IP phones offer key mobility integration features
including:
- Real-time contact syncing across Verge IP phones, mobile
devices (via Reach mobile application) and MS Outlook (via Interact
Professional PC application)
- Instant call handoff to and from Verge IP phones and mobile
devices (via Reach)
- Remote control of Verge IP phones using mobile devices (via
Reach)
- Bluetooth mobile call appearance (available in Verge 9312 IP
phone only)
The Reach mobile application replicates the rich functionality
of Verge IP phones to iOS and Android mobile devices for today’s
mobile work force. The Interact Professional application combines
the ease of PC-based call management interface with the high voice
quality of Verge IP phones, boosting productivity for power users
such as front desk staff, customer support staff and sales
professionals.
Related Materials
- Download the Verge product brochure
- Download the full Allworx business user survey findings
- Download the Verge IP phone family photo
General AvailabilityAllworx Verge 9312, 9308 and 9318Ex Expander
will be generally available through Allworx Authorized Resellers in
early February.
About AllworxAllworx is an award-winning maker
of VoIP communication systems for SMBs and a wholly owned
subsidiary of Windstream. Allworx provides a complete portfolio of
VoIP systems, IP phones, network switches and advanced software
options to help SMBs create solutions tailored to meet their unique
needs. Allworx is available to SMBs through a network of 1,000+
independent resellers in the U.S., Canada and Latin America, and
also as Windstream IP Simple, a managed monthly subscription
service that combines Allworx equipment with VoIP and data services
from Windstream. For more information, please visit
www.allworx.com.
About WindstreamWindstream Holdings, Inc.
(NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of
advanced network communications and technology solutions for
consumers, businesses, enterprise organizations and wholesale
customers across the U.S. Windstream offers bundled services,
including broadband, security solutions, voice and digital TV to
consumers. The company also provides data, cloud solutions, unified
communications and managed services to business and enterprise
clients. The company supplies core transport solutions on a local
and long-haul fiber network spanning approximately 129,000 miles.
Additional information is available at windstream.com. Please visit
our newsroom at news.windstream.com or follow us on Twitter at
@Windstream.
Allworx Contact:
Annie Ahari
585.421.5575
aahari@allworx.com
Windstream Contact:
Sarah Davis
303.522.0884
sarah.c.davis@windstream.com