TIDMIWG TIDMTTM

RNS Number : 7593G

IWG PLC

06 March 2018

6 March 2018

IWG plc - ANNUAL FINANCIAL REPORT ANNOUNCEMENT - YEARED 31 DECEMBER 2017

Improving revenue momentum into 2018, excellent overhead performance and increased investment activity and network growth

IWG plc, the global leader for flexible workspace, today announces its annual results for the year ended 31 December 2017.

Key Financial Highlights

   --   Attractive post-tax cash returns. Return on pre-2013 investment of 20.8%(i) 

-- Net growth capital investment of GBP272.5m, of which GBP110.2m on property assets with flexible workspace operations

   --   Group revenue of GBP2,352.3m, with revenue growth improving in Q4 and since period end 

-- Mature revenue returned to year-on-year growth in Q4, with a 0.5%(ii) improvement (Q3: 1.8%(ii) decline)

   --   Overheads reduced 12%(ii) ; down 170bp as a percentage of revenue to 10.1% 
   --   Operating profit of GBP163.2m, in line with previous guidance 

-- Cash generation (before net growth capital expenditure, share buybacks, and dividends) of GBP215.5m (23.5p per share)

   --   Strong financial position maintained with net debt of GBP296.4m (0.8x net debt : EBITDA) 
   --   12% increase in dividend to 5.70p (2016: 5.10p), reflecting confidence in long-term outlook 
 
                                                     % change   % change 
                                                       actual   constant 
GBPm                                2017     2016    currency   currency 
-------------------------------  -------  -------  ----------  --------- 
Revenue                          2,352.3  2,233.4        5.3%       1.9% 
Gross profit                       401.6    448.8       (11)%      (13)% 
Overheads                        (237.6)  (262.8)       (10)%      (12)% 
Operating profit (Inc. 
 JV)                               163.2    185.2       (12)%      (15)% 
Profit before tax                  149.4    173.7       (14)% 
Earnings per share (p)              12.4     14.9       (17)% 
Dividend per share (p)              5.70     5.10         12% 
EBITDA                             376.2    379.7        (1)%       (4)% 
Post-tax cash return on 
 Investment (i)                    20.8%    23.6%  Down 280bp 
Cash flow before net growth 
 capex, buybacks and dividends     215.5    286.1       (25)% 
Net debt                           296.4    151.3 
Net debt : EBITDA (x)                0.8      0.4 
-------------------------------  -------  -------  ----------  --------- 
 

(i) Calculated as: EBITDA less amortisation of partner contributions, less tax based on EBIT, less net maintenance capital expenditure / growth capital less partner contribution. Returns based on those locations open on or before 31 December 2012. Prepared on the 12 months ended 31 December 2017 and for 2016 on the 12 months ended 31 December 2016

(ii) At constant currency

Key operational highlights

   --   Ongoing focus on disciplined investment, partnering and risk management 
   --   Benefitting from increased operational scale and efficiencies 

-- Further network expansion and improvement in network quality, with 314 new locations (272 organic) and 5.5m sq. ft. added in 2017. Now in 3,125 locations worldwide (up 7% from December 2016), with 52.0m sq. ft. of space. Strong Q4 momentum with 119 new locations opened

-- Successful roll out of our large co-working format, Spaces, with 56 new locations (taking the total to 78) and 13 new countries added in 2017

-- Current pipeline visibility on 2018 net growth capital expenditure at the end of February 2018 of approximately GBP190m, representing 230 locations and 5.5m sq. ft. of additional space (c.11% growth in space), consistent with the total space added in 2017.

Mark Dixon, Chief Executive of IWG plc, said:

"2017 was an important year for the flexible workspace industry globally and we remain confident that IWG will continue to drive, and benefit from, the accelerating customer demand and growth of flexible working. With the competitive advantage from our operational scale, global network and quality of service and technology, we are optimally positioned to benefit from these long-term structural growth drivers.

Our Group strategy remains unchanged. We will continue to invest in our network so we can deliver future earnings growth and increasing shareholder returns. We will continue to focus on partnerships to drive capital efficiency and to grow and interlink our multi-brand national networks to enable more deals with larger corporates. Alongside investing for growth, we will focus on delivering attractive returns on the investments we have made in recent years and monetising our leading network. A relentless focus on execution and disciplined approach to risk management will be key to delivering this.

While 2017 was not without its challenges, the improved revenue performance in Q4 on the back of a strong uplift in sales activity provides a strong platform for growth in 2018. Sales activity trends remain good and we anticipate improved revenue growth during the year. These trends, together with the very positive outlook for our industry, are reflected in our decision to increase the dividend by 12%, and maintain our progressive dividend policy.

We look forward to the future with great confidence."

Details of results presentation

Mark Dixon, Chief Executive Officer, and Dominik de Daniel, Chief Financial Officer and Chief Operating Officer, are hosting a presentation today for analysts and investors at 10.30am at CityPoint, 1 Ropemaker Street, London, EC2Y 9HT.

For those unable to attend the presentation, please contact Jessica Ayres to obtain details for the webcast or conference call: jayres@brunswickgroup.com or +44 (0) 20 7396 7466

For further information, please contact:

 
IWG plc Tel: +41 (0) 41 723 2353 
 Mark Dixon, Chief Executive Officer             Brunswick Tel: +44(0) 
 Dominik de Daniel, Chief Financial Officer &     20 7404 5959 
 Chief Operating Officer                          Nick Cosgrove 
 Wayne Gerry, Group Investor Relations Director   Simone Selzer 
 

For more information, please visit www.iwgplc.com

Chairman's statement

A year of continued strong returns

For the period Group revenue increased from GBP2,233.4m to GBP2,352.3m, representing an increase of 1.9% at constant currency (up 5.3% at actual rates). Revenue from all our open centres (excluding closed centres) grew 4.2% to GBP2,322.4m (2016: GBP2,154.8m) at constant currency (up 7.8% at actual rates). The growth in open centre revenue accelerated sequentially through the second half of the year, which provides a strong platform for 2018. In line with previous guidance, operating profit declined 15% at constant currency from GBP185.2m to GBP163.2m, down 12% at actual currency.

We further enhanced the operational efficiency of the business with overheads reducing in absolute terms from GBP262.8m to GBP237.6m (down 12% at constant currency) and as a percentage of revenue by a further 1.7 percentage points to 10.1%. This was achieved whilst building the scale of our business and our national networks with the opening of 314 new centres, adding c. 5.5m sq. ft. of workspace globally. Notwithstanding this increased investment in growth (including GBP110.2m on property), the strong cash generation capability of the business ensured we maintained a robust and conservative capital structure.

2017 was a year during which we saw the benefits of our strong and balanced global portfolio. While the year was not without its challenges, most notably in London, our good performance in growth markets across the world meant that we delivered a set of results which we are well-positioned to build on in 2018 and beyond.

We were also pleased to note the strong underlying performance of the business, which is shown by an annual post-tax cash return on net investment made up to 31 December 2012 of 20.8%, significantly above our cost of capital. This performance underpins our continuing commitment to a sustainable and progressive dividend (see below), underlining our confidence in the long-term prospects of the Group.

Our confidence is well-placed. All the evidence suggests that we are fast approaching a tipping point which will see the flexible workspace option, in which we are the leading global supplier, become the norm for progressive businesses worldwide as they seek flexibility, employee satisfaction and cost efficiency.

Our constructive, resilient and proven business model positions us well to continue to seize the opportunities generated by the flexible workspace sector. Our operational scale, diverse customer base, innovative approach to service and format development, strong post-tax returns and cash-generative capabilities should enable us to deliver increasing shareholder returns while continuing to invest in growth.

Our strategy

Our strategy enables us to drive, and to benefit from, the continuing and accelerating growth of the flexible workspace market.

In terms of our ability to drive growth, our market-leading global footprint means we can constantly review our investments in growth by region, country and city. For example, Germany is a particularly attractive market where we significantly improved our profile during 2017. However, we still only provide some 100 centres in a country which has the potential for many times that number of locations.

The growth potential therefore remains huge, and we intend to focus on growing in this and other similarly promising markets. This approach of reviewing our investments based on evolving market conditions and opportunities also helps us manage risk through the economic cycle.

In terms of benefiting from growth, there is no doubt that continuing to grow our share of the global flexible workspace sector should deliver increased revenue and returns.

We also recognise, however, that our focus on growth should not distract us from other priorities. During 2017 and into 2018, therefore, we focused on delivering an enhanced service proposition to customers, prioritising the development of key accounts. We also continued to assess and develop new formats, to gain from improved market segmentation by geography and business type.

Above all, we have continued our established efforts to improve further our operating model with a determined focus on simplicity, scalability, people, cost control, risk management and delivering a great customer experience.

Our Board

I would again like to thank my Board colleagues for their valuable contribution during 2017, which helped the Group deliver a robust performance in the face of challenging conditions in some markets.

Our people

Our performance in 2017 was driven by the energy and commitment of our talented workforce.

The engagement demonstrated by more than 220 attendees representing 110 countries at our recent annual leadership conference was extremely impressive. The participants were clearly excited to be part of the leading, global flexible workspace operator.

I would like to thank everybody involved for their continued enthusiasm for providing outstanding service to our customers and growing our business. Their contributions remain key to our success.

Dividend

As I have already stated, we continue our commitment this year to a sustainable and progressive dividend, which reflects our confidence in the long-term prospects of the business and the strength of our cash generation. Accordingly, the Board is recommending an 11% increase in the final dividend to 3.95p. Subject to the approval of shareholders at the 2018 AGM, this will be paid on 25 May 2018 to shareholders on the register at the close of business on 27 April 2018. This represents an increase in the full-year dividend of 12% to 5.70p (2016: 5.10p).

Douglas Sutherland

Chairman

6 March 2018

Chief Executive Officer's review

The revolution advances

2017 was an important year for the flexible workspace industry. We have witnessed increased interest in the industry especially from large corporates, the media and other stakeholders. People and companies are increasingly talking about flexible workspace. According to a 2017 survey from CBRE, one of many such reports to come out last year, 71% of occupiers believe that productive and flexible workspaces are vital to delivering corporate real estate objectives. Critically, this figure is up from 57% just 12 months earlier. And, in the same survey, 84% of respondents see the disruption resulting from the flexible workspace revolution as a permanent feature of the corporate real estate landscape.

Why is this? Our industry is becoming more mainstream because major global trends are driving long-term demand. Digitalisation is changing how people work, people are increasingly wanting the personal lifestyle and productivity benefits, and businesses want to capture the strategic and financial advantages. The impact of these trends is significant. We are fast approaching the moment when "flexible working" will simply be known as "working".

Building the foundations for success

What have we done to address this opportunity? We achieved many milestones during 2017, laying the groundwork for 2018 to be a significant year in terms of growth and opportunity.

This is not to say that 2017 was a year dedicated exclusively to future development. Not only did we help some 2.5 million people across the world work more productively, achieving a significant number of major corporate account wins along the way, we also added significant scale to our business.

For example, we opened 36% more new centres across the world than we did in 2016. We opened 314 locations, including 56 Spaces locations, and added c. 5.5m sq. ft. of workspace worldwide, taking our global total to 3,125 locations and c. 52.0m sq. ft. of workspace in over 110 countries. Most of these new openings were organic and just over half of these were delivered through partnering deals, that are variable in nature, with property owners and investors in the global real estate industry. We remain very encouraged by the increased traction with partnering deals which represent attractive opportunities both to grow the network and deliver more capital efficient growth.

We also continued our programme of upgrading or replacing our older locations, to ensure the high quality of our offering.

Growing the platform

Our 2017 focus was not all about opening new centres. We also added new brands to our expanding portfolio (such as No. 18 and Basepoint), providing greater choice and making it easier than ever to use the IWG platform to access the flexible workspace market.

We strengthened our industry-leading and highly scalable digital platform to give customers an even better experience and access to higher levels of service. We continued to train and develop our people across over 110 countries, simultaneously providing our customer-facing employees with the 24/7 global support they need to drive customer retention by focusing exclusively on meeting customer needs.

And we continued to focus successfully on cost management, leveraging economies of scale ever more efficiently to further build on our advantage of having the lowest-cost operating model in the industry. This in turn has enabled us to continue investing in quality, service, technology and choice that customers are looking for.

A year of strategic importance

So, in our view, 2017 was a successful year from a strategic perspective, that has reinforced our platform for growth and strengthened our ability to seize the opportunities presented by our industry and our position within it.

It was not without its challenges though. In October, a temporary confluence of events affecting certain national markets caused us to lower our profit outlook for the year. Specifically, the anticipated revenue improvement in the third quarter was weaker than expected and resulted in a pause in the recovery of our Mature business. In the UK, our London business was particularly slow. There were also a number of natural disasters affecting certain national markets in the third quarter. However, we were pleased to see our Mature business return to growth in the fourth quarter, with sustained improvements throughout the period, which confirmed our view that the recovery in the growth rate was largely a timing issue and that the underlying market growth drivers remain strong.

Investing to strengthen our business through growing our national networks, enhancing our development capabilities and increasing the dedicated resources focused on corporate account development inevitably led to investment in additional overhead costs and more initial losses from new centres. Strategically, these are the right actions to take advantage of the market growth opportunities and we have won further new corporate account contracts as a result. In the short term, however, they impacted Group profitability.

Our operational and financial strength and scale also enable us to act as a consolidating force across the industry, identifying, buying and strengthening brands and companies. So, as we move ahead in 2018, we are in a very strong competitive position, with improving revenue momentum and a larger pipeline of opportunities ahead of us.

Strong returns generation

We remain focused on the returns we deliver from the investments we make. 2017 has been another year in which we have delivered strong post-tax cash returns on net investment that are well above the Group's cost of capital. The post-tax cash return on net growth investment from locations opened on or before 31 December 2012 was 20.8% (2016: 23.6%). If we roll the estate forward one year to all those locations opened on or before 31 December 2013, the post-tax cash return is 19.3% (2016: 21.5%). The post-tax cash return for the overall business is 11.2% (2016: 13.7%). Our post-tax returns are calculated after deducting net maintenance capital expenditure. In 2017, as expected, we invested more in net maintenance capital expenditure to take the opportunity to refresh some of our existing locations. Overall, a continuing strong performance.

Group revenue increased 1.9% at constant currency to GBP2,352.3m, an increase of 5.3% at actual rates. This performance reflects the previously reported softness experienced during the third quarter. Encouragingly, our revenue performance improved in the fourth quarter. Growth in Group revenue accelerated from 2.5% in the third quarter to 5.9% in the fourth quarter, at constant currency. These Group numbers reflect the impact of closures. A better indication of the ongoing business, therefore, is provided by the performance of our open centres (excluding closed centres). On this basis, Group revenue increased 4.2%, at constant currency, to GBP2,322.4m (2016: GBP2,154.8m), with revenue growth accelerating from 4.4% in the third quarter to 7.5% in the fourth quarter. This acceleration in revenue growth was driven by all regions except for the UK, where revenue stabilised sequentially during the quarter.

Mature revenue declined by 1.2% during the year at constant currency, with a return to growth in the fourth quarter with a 0.5% year-on-year improvement compared with a 1.8% decline for the third quarter and sustained improvement throughout the period primarily driven by improvements in the Americas and Asia Pacific.

Group income statement

 
                                                        % Change   % Change 
                                                          actual   constant 
GBPm                                    2017     2016   currency   currency 
===================================  =======  =======  =========  ========= 
Revenue                              2,352.3  2,233.4       5.3%       1.9% 
Gross profit (centre contribution)     401.6    448.8      (11)%      (13)% 
Overheads                            (237.6)  (262.8)      (10)%      (12)% 
===================================  =======  =======  =========  ========= 
Operating profit(*)                    163.2    185.2      (12)%      (15)% 
===================================  =======  =======  =========  ========= 
Profit before tax                      149.4    173.7      (14)% 
Taxation                              (35.4)   (34.9) 
-----------------------------------  -------  -------  ---------  --------- 
Profit after tax                       114.0    138.8      (18)% 
EBITDA                                 376.2    379.7       (1)%       (4)% 
===================================  =======  =======  =========  ========= 
 

* Including joint ventures

The Group generated a gross profit of GBP401.6m (2016: GBP448.8m), down 13% at constant currency. This reflects, in broadly equal measure, a lower Mature business gross profit and the combined impact of higher initial losses from new locations opened and a negative year-on-year impact from closures.

Gross margin

 
                                       Gross margin 
                     Revenue GBPm            % 
                      2017     2016     2017     2016 
2014 Aggregation   1,857.6  1,847.3    21.5%    24.1% 
New 15               307.1    270.7    11.8%     2.7% 
New 16               106.5     36.8  (11.8)%  (53.8)% 
=================  =======  =======  =======  ======= 
Pre-17             2,271.2  2,154.8    18.7%    20.1% 
New 17(1)             51.2        -  (40.0)%        - 
Closures              29.9     78.6   (6.0)%    19.8% 
-----------------  -------  -------  -------  ------- 
Group              2,352.3  2,233.4    17.1%    20.1% 
=================  =======  =======  =======  ======= 
 

(1) New 17 also includes any costs incurred in 2017 for centres which will open in 2018.

We maintained our strong focus on managing overhead costs whilst investing in areas to support future growth of the business. During 2017 we achieved a further 12% absolute reduction in overheads at constant currency. This reduced overheads as a percentage of revenue by an additional 1.7 percentage points to 10.1%. This helped to mitigate the impact of the third quarter performance and the Group to deliver an operating profit of GBP163.2m, in line with previous guidance.

We accelerated our growth programme in 2017, reflecting the attractive opportunities to grow our business. Excluding the GBP110.2m investment in property, we invested GBP162.3m in net growth capital expenditure during 2017 (2016: GBP136.7m).

We invested GBP110.2m in freehold and long-leasehold properties, which have flexible workspace operations (2016: GBP25.6m). Long term, the Group's strategy remains to pursue a predominantly capital-light approach to network growth.

There remain significant attractive opportunities to deploy capital and we finished 2017 strongly with 119 additions in the fourth quarter and continue to invest to build upon this momentum in 2018 accordingly.

With the significant investment in growth the Group has made over recent years, our depreciation charge has increased accordingly. The result is a broadly unchanged EBITDA performance. This is also a good indication of the attractive cash generation capability of our business model. We generated cash flow after maintenance capital expenditure, but before investment in growth capital expenditure, dividends of GBP48.5m and GBP51.1m on buying back shares, of GBP215.5m. After the significant investment of these latter three items of GBP372.1m, Group net debt increased from an opening position of GBP151.3m to GBP296.4m at 31 December 2017, in line with our expectations. This represents a net debt : EBITDA leverage ratio of 0.8x and reflects the continuation of our prudent approach to the Group's capital structure. At 31 December 2017 we had approximately GBP130m of property investment on the balance sheet.

Performance by region

On a regional basis, mature* revenue and contribution can be analysed as follows:

 
                                                   Mature gross 
                    Revenue        Contribution     margin (%) 
               =================  ==============  ============== 
GBPm              2017      2016    2017    2016    2017    2016 
=============  =======  ========  ======  ======  ======  ====== 
Americas         926.4     897.4   177.6   173.8   19.2%   19.4% 
EMEA             486.1     461.8   105.6   106.6   21.7%   23.1% 
Asia Pacific     351.1     342.1    74.3    69.9   21.2%   20.4% 
UK               398.2     409.9    79.2    95.9   19.9%   23.4% 
Other              2.9       6.8   (0.2)     6.8 
Total          2,164.7   2,118.0   436.5   453.0   20.2%   21.4% 
=============  =======  ========  ======  ======  ======  ====== 
 

* Centres open on or before 31 December 2015

Americas

Revenue from open centres increased 3.8% at constant currency to GBP978.1m. Total revenue (including closed centres) in the Americas increased 2.9% at constant currency to GBP984.8m (up 6.7% at actual rates). Although mature revenue in the region declined 0.5% at constant currency to GBP926.4m (up 3.2% at actual rates), we experienced a sequential improvement during the year. This resulted in a strong finish to the year with 3.0% growth at constant currency in the fourth quarter.

Average mature occupancy for the region was 75.8% (2016: 75.5%). The gross profit margin remained solid at 19.2%.

We continued to see an improving performance in the US, our largest region in the Americas, generating GBP819.6m of total revenue. After an improved second half and strong fourth quarter, we ended with a small positive constant currency revenue growth rate for our Mature business in 2017. After a slow start to the year, our Canadian business produced a good performance with momentum building from March onwards and finishing the year strongly, with c. 9% year-on-year constant currency mature revenue growth in Q4. Although we saw good performance from some of the smaller countries in Latin America, like Puerto Rico, this was offset by weak conditions in the larger markets, such as Mexico and Brazil.

We added 65 new locations during the year, taking the total to 1,265 at 31 December 2017. The focus of growth continued to be the US with the opening of 36 new locations, which increased the total to 1,007. Over a third of the total openings were in Latin America, with the majority in Brazil following a portfolio deal with a large property owner. We also opened in Trinidad and Tobago through a partnering agreement.

EMEA

EMEA continued to make progress during 2017, with a range of performances in individual markets. Revenue from all open centres increased 7.7% at constant currency to GBP535.4m. Total revenue increased 6.7% at constant currency to GBP540.5m (up 13.4% at actual rates). Mature revenue in the region declined 1.0% at constant currency to GBP486.1m (up 5.3% at actual rates) for the year but moved modestly into growth in Q4. The gross margin reduced from 23.1% to 21.7% which is a robust performance given the mature revenue decline. Mature occupancy increased from 75.9% to 77.3%.

EMEA added the largest number of new locations of any region with 136 new locations opened. At 31 December 2017 we had 909 locations across EMEA. We also added Iceland, Azerbaijan and Gibraltar to our global presence.

In such a diverse region, individual country performances varied but, in the main, continental Europe, with the exception of France and Switzerland, has been good. There were very good performances from the Netherlands, Germany, Italy, Spain, Ireland and Israel. More challenging were markets like Russia and parts of the Middle East and Africa. Many countries in the region, however, delivered a stronger second half performance, which is encouraging.

Asia Pacific

Revenue from all the open centres increased 5.1% at constant currency to GBP379.3m. Total revenue in the region increased 2.2% at constant currency to GBP383.2m (up 5.5% at actual rates). In the Mature business, revenue performance was stronger in the second half of the year. Although mature revenue declined by a modest 0.6% at constant currency for the year as a whole (up 2.6% at actual rates), we saw signs of positive improvement in the fourth quarter.

Mature occupancy increased from 71.8% to 73.0% and the gross margin improved from 20.4% to 21.2%. It was also pleasing to see the build-up of momentum in the Mature business across several countries, including Japan and Australia. Both ended the year strongly. Some markets, however, like India and China, performed below our expectations.

We added 57 new centres into Asia Pacific, taking the total as at 31 December 2017 to 638 centres. The focus of this growth was in Japan, India, China, Australia and, in the fourth quarter, New Zealand where, including an acquisition, we more than doubled our network to 16 locations. During 2017 we added Kazakhstan to our network.

UK

Revenue from all the open centres increased 1.6% to GBP425.8m. Total revenue (including closed centres) declined 4.8% to GBP440.0m. Revenue from the Mature business in the UK declined 2.9% to GBP398.2m after a weak third quarter.

There were two contrasting performances from our business in London and that of the rest of the UK, as previously reported. Revenue outside London increased and saw sequential quarterly year-on-year improvement. Mature revenue in London declined significantly and was particularly weak throughout the second half. Even within the London market there were varied performances, with softer demand experienced in the City. Although enquiry levels remained weak compared to the rest of the UK, there was a distinct improvement in average deal size in the fourth quarter. The absence of larger deals in London had been a particular issue, especially in the third quarter. With the decline in mature revenue, especially in a high value market like London, on a relatively fixed cost base in the near term, the mature gross margin declined from 23.4% to 19.9%. Mature occupancy reduced from 75.6% to 72.1%.

We added 56 new locations in the UK, with a focus on the regions outside London. During the first half we acquired Basepoint which added 31 locations primarily in the South of England which were very complementary to our existing network. Basepoint broadens our product offering in the UK in terms of price point, geographic presence and type of workspace as well as adding another brand to the Group. We now have 313 locations in the UK at 31 December 2017.

Outlook

2017 was an important year for the flexible workspace industry globally and we remain confident that IWG will continue to drive, and benefit from, the accelerating customer demand and growth of flexible working. With the competitive advantage from our operational scale, global network and quality of service and technology, we are optimally positioned to benefit from these long-term structural growth drivers.

Our Group strategy remains unchanged. We will continue to invest in our network so we can deliver future earnings growth and increasing shareholder returns. We will continue to focus on partnerships to drive capital efficiency and to grow and interlink our multi-brand national networks to enable more deals with larger corporates. Alongside investing for growth, we will focus on delivering attractive returns on the investments we have made in recent years and monetising our leading network. A relentless focus on execution and disciplined approach to risk management will be key to delivering this.

While 2017 was not without its challenges, the improved revenue performance in Q4 on the back of a strong uplift in sales activity provides a strong platform for growth in 2018. Sales activity trends remain good and we anticipate improved revenue growth during the year. These trends, together with the very positive outlook for our industry, are reflected in our decision to increase the dividend by 12%, and maintain our progressive dividend policy.

We look forward to the future with great confidence.

Mark Dixon

Chief Executive Officer

6 March 2018

Chief Financial Officer's review

Strong returns performance underscores the fundamental strength of our business model and strategy

We remain focused on delivering strong returns on investment and this has been achieved again during 2017. We reaccelerated the growth of our national networks and did so in an increasingly capital efficient manner. Our cost leadership has been further enhanced. We reduced overheads as a percentage of revenue to 10.1% and target further improvement.

Return on investment

Our strategy is focused on generating good returns from our investments. For the 12 months ended 31 December 2017, the Group delivered a strong post-tax cash return on net growth investment of 20.8% in respect of locations opened on or before 31 December 2012 (23.6% on the same estate for the 12 months ended 31 December 2016). Moving the aggregated estate forward and incorporating the centres opened during 2013, the Group delivered a post-tax cash return on net growth investment of 19.3% in respect of all locations opened on or before 31 December 2013 (the equivalent return for the 12 months ended 31 December 2016 on the same estate was 21.5%).

This strong performance, well ahead of our cost of capital, reflects the underlying level of profitability of the Group from the continued focus on efficiency and productivity, and the economies of scale on overheads that we enjoy as the Group continues to grow.

The table below shows the status of our centre openings by year of opening as they continue to progress towards full maturity.

2017 Post-tax cash return(1) on net investment by year group - 12 months to 31 December 2017

 
                              09 
                               & 
Year of opening          earlier     10     11     12     13     14     15      16      17 
----------------------  --------  -----  -----  -----  -----  -----  -----  ------  ------ 
Post-tax cash return       22.6%  17.7%  16.7%  17.1%  14.0%  11.3%   7.3%  (9.6)%  (6.9)% 
----------------------  --------  -----  -----  -----  -----  -----  -----  ------  ------ 
Net growth investment 
 on locations opened 
 in year(2) GBPm           548.9   51.1   75.6  137.7  235.1  157.6  262.7   139.7   268.8 
----------------------  --------  -----  -----  -----  -----  -----  -----  ------  ------ 
 

2016 Post-tax cash return on net investment by year group - 12 months to 31 December 2016

 
                              09 
                               & 
Year of opening          earlier     10     11     12     13     14      15       16  17 
----------------------  --------  -----  -----  -----  -----  -----  ------  ------- 
Post-tax cash return       25.0%  31.1%  21.3%  16.6%  13.9%  10.0%  (2.6)%  (15.8)%   - 
----------------------  --------  -----  -----  -----  -----  -----  ------  ------- 
Net growth investment 
 on locations opened 
 in year(2) GBPm           562.1   52.5   77.4  142.0  238.6  159.9   259.0    130.8   - 
----------------------  --------  -----  -----  -----  -----  -----  ------  ------- 
 

(1) These returns are based on the post-tax cash return divided by the net growth capital investment. The post-tax return is calculated as the EBITDA achieved, less the amortisation of any partner capital contribution, less tax based on the EBIT and after deducting maintenance capital expenditure. Net growth capital expenditure is the growth capital after any partner contributions. We believe this provides an appropriate and conservative measure of cash return

(2) Note these amounts relate to net investment based on the year of opening of the centre. Depending on the timing of opening, some capital expenditure can be incurred in the calendar year before or after opening

Developing the network

We reaccelerated the growth of our network and this remains a strategic priority. Increasing the depth and breadth of our geographic scope, and addressing different styles of working and price points, is a major differentiator for IWG and provides a competitive advantage as well as building further resilience into the business. We continued to maintain a sharp focus on our investment decision-making during 2017, reflecting its critical importance to maintaining strong future returns.

During 2017, we invested GBP272.5m of net growth capital expenditure, including GBP110.2m on freehold and long-leasehold properties which have flexible workspace businesses. This investment included expenditure on locations opened before 2017 and to be opened in 2018 of GBP30.4m.

We opened 314 new locations during 2017. These locations added approximately 5.5m sq. ft., taking the Group's total space globally to 52.0m sq. ft. as at 31 December 2017. Another important focus area was the roll-out of our Spaces format. During 2017 we accelerated our roll-out of the Spaces format with the addition of 56 locations, which represented approximately 44% of the net growth capital expenditure and 35% of the space added. Most of the Group's new additions in 2017 were organic openings and over half of these were delivered through partnering deals.

We finished 2017 strongly, with 119 additions in the fourth quarter. This momentum has continued and we have a good pipeline of new openings already for 2018. At the end of February 2018, we had visibility on 2018 net growth capital expenditure of approximately GBP190m, representing approximately 230 locations and 5.5m sq. ft. of additional space - c.11% of our current space and a similar amount of space as added in 2017. We have a strong pipeline of locations within our Spaces co-working format. These Spaces locations represent approximately 41% of the total locations, over 60% of the added space and over 70% net growth capital expenditure for the current 2018 pipeline.

Operational developments

Constantly striving to improve our business and the future potential returns is an ongoing process. We have added new brands and formats to our portfolio to enhance our ability to match customer demand. The unrivalled scale of our business provides us with the platform to automate more processes and unlock the opportunity from allowing our employees to have greater focus on customer service. We believe this will generate many positives for our business, including further improved cost efficiency.

To unlock the growing opportunity with corporate accounts we have focused more investment in this area. This investment included the bolstering of our corporate accounts team to establish a team of specialists in strategic marketing and selling to large corporations. We believe this is an important investment for the future of the business and we are already seeing the cost benefit with new contract wins and a healthy pipeline of future opportunities. We are also investing in our development capabilities to establish a strong pipeline of growth in future years.

Revenue

Reported Group revenue increased 1.9% at constant currency to GBP2,352.3m (2016: GBP2,233.4m), an increase of 5.3% at actual rates. We experienced a revenue acceleration throughout 2017, at constant currency. Notably, Group revenue growth, at constant currency, accelerated from 2.5% in the third quarter to 5.9% in the fourth quarter. This revenue growth acceleration was driven by all regions, except the UK, where revenue stabilised sequentially through the quarter. Revenue growth from all open centres was stronger and accelerated from 4.4% in the third quarter to 7.5% in the fourth quarter, which delivered a 4.2% increase for the year, all at constant currency. These improvements reflect the strong uplift in sales activity since October 2017.

Our Mature business showed positive 0.5% revenue growth in Q4 2017, at constant currency, with the growth rate accelerating throughout the quarter, which provides a good starting point for 2018. For the year, mature revenue at constant currency (from the 2,581 like-for-like locations added on or before 31 December 2015) declined 1.2% to GBP2,164.7m (up 2.2% at actual rates), compared to a 2.0% decline at constant currency for the six months to 30 June 2017 and a 1.8% decline for the third quarter. This was primarily driven by improvements in the Americas and Asia Pacific and, to a lesser extent, EMEA. Mature occupancy remained solid at 74.9% (2016: 74.8%), with the decline in occupancy in the UK offset by improvements in the other regions.

The continuation of these sales activity trends reinforces our view that mature revenue can improve in 2018. Additionally, we expect mature revenue to benefit from the maturation of the 2016-year Group location openings (230 locations), which were incorporated into the Mature business on 1 January 2018.

Financial performance

Group income statement

 
                                                         % Change    % Change 
                                                          (actual   (constant 
GBPm                                    2017     2016   currency)   currency) 
-----------------------------------  -------  -------  ----------  ---------- 
Revenue                              2,352.3  2,233.4        5.3%        1.9% 
Gross profit (centre contribution)     401.6    448.8       (11)%       (13)% 
Overheads                            (237.6)  (262.8)       (10)%       (12)% 
Joint ventures                         (0.8)    (0.8) 
-----------------------------------  -------  -------  ----------  ---------- 
Operating profit                       163.2    185.2       (12)%       (15)% 
Net finance costs                     (13.8)   (11.5) 
-----------------------------------  -------  -------  ----------  ---------- 
Profit before tax                      149.4    173.7       (14)% 
Taxation                              (35.4)   (34.9) 
Effective tax rate                     23.7%    20.1% 
-----------------------------------  -------  -------  ----------  ---------- 
Profit after tax                       114.0    138.8       (18)% 
-----------------------------------  -------  -------  ----------  ---------- 
Basic EPS (p)                           12.4     14.9       (17)% 
Depreciation & amortisation            213.0    194.5 
EBITDA                                 376.2    379.7        (1)%        (4)% 
-----------------------------------  -------  -------  ----------  ---------- 
 

Gross profit

Group gross profit was GBP401.6m (2016: GBP448.8m), a 13% decline at constant currency (down 11% at actual rates). This reduction reflects the lower gross profit from the Mature business of GBP16.5m, a higher level of initial losses from the new centre additions of GBP13.3m and an adverse variance of GBP17.4m on the closed locations. Reflecting the lower mature gross profitability for the year, the mature gross margin declined 1.2 percentage points to 20.2% (2016: 21.4%). This was a solid performance considering the 1.2% constant currency decline in mature revenue.

Gross margin

 
                                        Mature                 Closed      Total 
GBPm                                   centres  New centres   centres       2017 
-----------------------------------  ---------  -----------  --------  --------- 
Revenue                                2,164.7        157.7      29.9    2,352.3 
Cost of sales                        (1,728.2)      (190.8)    (31.7)  (1,950.7) 
-----------------------------------  ---------  -----------  --------  --------- 
Gross profit (centre contribution)       436.5       (33.1)     (1.8)      401.6 
-----------------------------------  ---------  -----------  --------  --------- 
Gross margin                             20.2%      (21.0)%    (6.0)%      17.1% 
-----------------------------------  ---------  -----------  --------  --------- 
 
 
                                        Mature                 Closed      Total 
GBPm                                   centres  New centres   centres       2016 
-----------------------------------  ---------  -----------  --------  --------- 
Revenue                                2,118.0         36.8      78.6    2,233.4 
Cost of sales                        (1,665.0)       (56.6)    (63.0)  (1,784.6) 
-----------------------------------  ---------  -----------  --------  --------- 
Gross profit (centre contribution)       453.0       (19.8)      15.6      448.8 
-----------------------------------  ---------  -----------  --------  --------- 
Gross margin                             21.4%      (53.8)%     19.8%      20.1% 
-----------------------------------  ---------  -----------  --------  --------- 
 

Very strong overhead efficiency

2017 was another very strong year of progress against our strategic goal of controlling costs. For the second consecutive year, overhead costs have reduced in absolute terms. As previously reported, this reflects a full-year benefit of the reductions achieved during 2016 and no repetition of the costs incurred and expensed last year to deliver the new field structure. We have continued to add to these efficiency gains by further centralisation of more activities, globally and regionally, into dedicated service centres to unlock more benefit from our scale and provide better services to our customers. All this achieved whilst investing to deliver our growth strategy and corporate account development.

The absolute level of investment in overheads reduced 12% in constant currency terms to GBP237.6m (2016: GBP262.8m) (down 10% at actual rates). Overhead efficiency improved by 1.7 percentage points from 11.8% as a percentage of revenue to 10.1%.

We continue to maintain a strong focus on overhead discipline and anticipate further scale benefits to be reflected in overheads as a percentage of revenue reducing further over time, notwithstanding the anticipated investment in growth.

Operating profit

The absolute reduction in overheads in 2017 has helped to mitigate some of the drop through of the reduction in gross profit. Group operating profit decreased 15% at constant currency to GBP163.2m (2016: GBP185.2m) (down 12% at actual rates). Consequently, the Group operating margin decreased from 8.3% in 2016 to 6.9% in 2017.

Net finance costs

The Group's net finance costs increased to GBP13.8m (2016: GBP11.5m). This reflects more interest paid on a higher level of drawdown on the Revolving Credit Facility with an increase in net debt from an opening position of GBP151.3m to GBP296.4m as at 31 December 2017. There was also a small negative impact from foreign exchange movements compared to a positive benefit in 2016 following the weakness of sterling after the result of the UK Referendum on EU membership.

Tax

The effective tax rate for the year was 23.7% (2016: 20.1%). The increase in effective tax rate is primarily due to decreased recognition of deferred tax assets in the US. Our expectation is that the effective tax rate will continue to be around 20%.

Earnings per share

Group earnings per share for 2017 reduced to 12.4p (2016: 14.9p). This 17% decrease primarily reflects the lower level of profitability. This was only marginally offset by the 1.5% reduction in the weighted average number of shares outstanding for the year.

The weighted average number of shares for the year was 915,676,309 (2016: 929,830,458). The weighted average number of shares for diluted earnings per share was 926,237,704 (2016: 944,015,143). As at 31 December 2017 the total number of shares in issue was 923,357,438.

For the year to 31 December 2017, IWG plc purchased 16,830,000 shares designated to be held in treasury at a cost of GBP51.1m and 5,013,954 treasury shares were used to satisfy the exercise of share awards by employees. As at 31 December 2017 the Group held 12,986,745 shares in treasury.

Cash flow and funding

Cash generation continues to be a highly attractive feature of our business model. Although reported operating profit declined, as noted above, Group EBITDA remained broadly similar to the level reported in 2016, which provides a good indication of the scale of cash generated in the period.

Cash generated before the net investment in growth capital expenditure, dividends and share repurchases was GBP215.5m (2016: GBP286.1m), reflecting the strong cash conversion characteristic of our business model. Our performance in 2016 benefited from some specific non-recurring projects to unlock approximately GBP50m of additional working capital.

We have experienced increased traction on our strategic priority of targeting less capital-intensive growth. In addition, we invested GBP110.2m in property investments during the year. As a consequence, Group net debt increased from GBP151.3m at 31 December 2016 to GBP296.4m at 31 December 2017, in line with our expectations. This increase also comes after paying dividends of GBP48.5m and spending GBP51.1m on buying our own shares. This represents a Group net debt : EBITDA leverage ratio of 0.8 times. Whilst our approach to our borrowing continues to be prudent, we continue to recognise the long-term benefit of also operating with an efficient balance sheet.

We continue to have adequate headroom through our GBP550.0m Revolving Credit Facility to execute our strategy. We improved the debt maturity profile of this facility during the first half of 2017 by extending it to 2022 (previously 2021). There is a further option to extend until 2023. The facility is predominantly denominated in sterling but can be drawn in several major currencies.

Cash flow

The table below reflects the Group's cash flow:

 
GBPm                                              2017     2016 
---------------------------------------------  -------  ------- 
Group EBITDA                                     376.2    379.7 
Working capital                                   44.2    104.2 
Less: growth-related partner contributions      (80.6)   (66.1) 
Maintenance capital expenditure                 (95.6)   (86.7) 
Taxation                                        (22.4)   (31.5) 
Finance costs                                   (11.9)   (16.1) 
Other items                                        5.6      2.6 
---------------------------------------------  -------  ------- 
Cash flow before growth capital expenditure, 
 share repurchases and dividends                 215.5    286.1 
 
Gross growth capital expenditure               (353.1)  (228.4) 
Less: growth-related partner contributions        80.6     66.1 
---------------------------------------------  -------  ------- 
Net growth capital expenditure(1)              (272.5)  (162.3) 
 
Total net cash flow from operations             (57.0)    123.8 
Purchase of shares                              (51.1)   (35.5) 
Dividend                                        (48.5)   (43.3) 
Corporate financing activities                     4.2    (3.1) 
 
Opening net debt                               (151.3)  (190.6) 
Exchange movement                                  7.3    (2.6) 
Closing net debt                               (296.4)  (151.3) 
---------------------------------------------  -------  ------- 
 

(1) Net growth capital expenditure of GBP272.5m relates to the cash outflow in 2017. Accordingly, it includes capital expenditure related to locations opened before 2017 and to be opened in 2018 of GBP30.4m. The remaining investment relates to the 314 locations added in 2017, including a net investment in property assets of GBP110.2m. The total net investment in the 2017 additions amounts to GBP268.8m so far

Foreign exchange

The Group's results are exposed to translation risk from the movement in currencies. During 2017 key individual currency exchange rates have moved, as shown in the table above. Overall, the favourable impact of the movement in exchange rates increased reported revenue, gross profit and operating profit by GBP77.1m, GBP12.3m and GBP6.4m respectively.

Foreign exchange rates

 
                     At 31 December      Annual average 
                   ------------------  ------------------ 
Per GBP sterling    2017   2016     %   2017   2016     % 
-----------------  -----  -----  ----  -----  -----  ---- 
US dollar           1.35   1.24    9%   1.30   1.35  (4)% 
Euro                1.13   1.17  (3)%   1.14   1.22  (7)% 
Japanese yen         152    145    5%    145    147  (1)% 
-----------------  -----  -----  ----  -----  -----  ---- 
 

Risk management

The principal risks and uncertainties affecting the Group remain broadly unchanged. A detailed assessment of the principal risks and uncertainties which could impact the Group's long-term performance and the risk management structure in place to identify, manage and mitigate such risks can be found on pages 37 to 43 and 58 to 60 of the Annual Report and Accounts.

Related parties

There have been no changes to the type of related party transactions entered into by the Group that had a material effect on the financial statements for the period ended 31 December 2017. Details of related party transactions that have taken place in the period can be found in note 31 to the 2017 Annual Report and Accounts.

Dividends

Consistent with IWG's progressive dividend policy and subject to shareholder approval, we will increase the final dividend for 2017 by 11% to 3.95p (2016: 3.55p). This will be paid on Friday, 25 May 2018, to shareholders on the register at the close of business on Friday, 27 April 2018. This represents an increase in the full-year dividend of 12%, taking it from 5.10p for 2016 to 5.70p for 2017.

Dominik de Daniel

Chief Financial Officer

and Chief Operating Officer

6 March 2018

Consolidated income statement

 
                                                  Year       Year 
                                                 ended      ended 
                                                31 Dec     31 Dec 
                                                  2017       2016 
Continuing operations                 Notes       GBPm       GBPm 
------------------------------------  -----  ---------  --------- 
Revenue                                   3    2,352.3    2,233.4 
Cost of sales                                (1,950.7)  (1,784.6) 
------------------------------------  -----  ---------  --------- 
Gross profit (centre contribution)               401.6      448.8 
Selling, general and administration 
 expenses                                      (237.6)    (262.8) 
Share of loss of equity-accounted 
 investees, net of tax                   21      (0.8)      (0.8) 
------------------------------------  -----  ---------  --------- 
Operating profit                          5      163.2      185.2 
Finance expense                           8     (14.1)     (11.6) 
Finance income                            8        0.3        0.1 
------------------------------------  -----  ---------  --------- 
Net finance expense                             (13.8)     (11.5) 
------------------------------------  -----  ---------  --------- 
Profit before tax for the year                   149.4      173.7 
Income tax expense                        9     (35.4)     (34.9) 
Profit after tax for the year                    114.0      138.8 
------------------------------------  -----  ---------  --------- 
 
 
Earnings per ordinary share (EPS): 
Basic (p)                                10       12.4       14.9 
Diluted (p)                              10       12.3       14.7 
------------------------------------  -----  ---------  --------- 
 

Consolidated statement of comprehensive income

 
                                                     Year     Year 
                                                    ended    ended 
                                                   31 Dec   31 Dec 
                                                     2017     2016 
                                           Notes     GBPm     GBPm 
-----------------------------------------  -----  -------  ------- 
Profit for the year                                 114.0    138.8 
 
Other comprehensive income that is 
 or may be reclassified to profit or 
 loss in 
 subsequent periods: 
Cash flow hedges - reclassified through 
 the income statement, net of income 
 tax                                                    -      2.1 
Cash flow hedges - effective portion 
 of changes in fair value                             0.5    (0.3) 
Foreign currency translation differences 
 for foreign operations                            (34.4)     90.2 
-----------------------------------------  -----  -------  ------- 
Items that are or may be reclassified 
 to profit or loss in subsequent periods           (33.9)     92.0 
-----------------------------------------  -----  -------  ------- 
 
Other comprehensive income that will 
 never be reclassified to profit or 
 loss in 
 subsequent periods: 
Re-measurement of defined benefit 
 liability, net of income tax                 26    (0.7)        - 
-----------------------------------------  -----  -------  ------- 
Items that will never be reclassified 
 to profit or loss in subsequent periods            (0.7)        - 
-----------------------------------------  -----  -------  ------- 
 
Other comprehensive (loss)/income 
 for the period, net of income tax                 (34.6)     92.0 
-----------------------------------------  -----  -------  ------- 
 
Total comprehensive income for the 
 year                                                79.4    230.8 
-----------------------------------------  -----  -------  ------- 
 

Consolidated statement of changes in equity

 
                                                        Foreign 
                                 Issued                currency 
                                  share  Treasury   translation   Hedging      Other   Retained    Total 
                                capital    shares       reserve   reserve   reserves   earnings   equity 
                                   GBPm      GBPm          GBPm      GBPm       GBPm       GBPm     GBPm 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Balance at 1 January 
 2016                               9.5    (42.9)           7.4     (2.1)       25.8      586.0    583.7 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Total comprehensive 
 income for the year: 
Profit for the year                   -         -             -         -          -      138.8    138.8 
Other comprehensive 
 income: 
Cash flow hedges - 
 reclassified through 
 the income statement                 -         -             -       2.1          -          -      2.1 
Cash flow hedges - 
 effective portion of 
 changes in fair value                -         -             -     (0.3)          -          -    (0.3) 
Foreign currency translation 
 differences for foreign 
 operations                           -         -          90.2         -          -          -     90.2 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Other comprehensive 
 income, net of tax                   -         -          90.2       1.8          -          -     92.0 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Total comprehensive 
 income for the year                  -         -          90.2       1.8          -      138.8    230.8 
Share-based payments                  -         -             -         -          -        2.4      2.4 
Ordinary dividend paid 
 (note 11)                            -         -             -         -          -     (43.3)   (43.3) 
Purchase of shares 
 (note 22)                            -    (34.2)             -         -          -      (1.3)   (35.5) 
Proceeds from exercise 
 of share awards (note 
 22)                                  -       8.5             -         -          -      (4.6)      3.9 
Cancellation of treasury 
 shares (note 22)                 (0.3)      65.7             -         -          -     (65.4)        - 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Balance at 31 December 
 2016                               9.2     (2.9)          97.6     (0.3)       25.8      612.6    742.0 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Total comprehensive 
 income for the year: 
Profit for the year                   -         -             -         -          -      114.0    114.0 
Other comprehensive 
 income: 
Remeasurement of the 
 defined benefit liability, 
 net 
 of tax (note 26)                     -         -             -         -          -      (0.7)    (0.7) 
Cash flow hedges - 
 effective portion of 
 changes in 
 fair value                           -         -             -       0.5          -          -      0.5 
Foreign currency translation 
 differences for foreign 
 operations                           -         -        (34.4)         -          -          -   (34.4) 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Other comprehensive 
 (loss)/income, net 
 of tax                               -         -        (34.4)       0.5          -      (0.7)   (34.6) 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
Total comprehensive 
 income for the year                  -         -        (34.4)       0.5          -      113.3     79.4 
Share-based payments                  -         -             -         -          -        1.7      1.7 
Ordinary dividend paid 
 (note 11)                            -         -             -         -          -     (48.5)   (48.5) 
Purchase of shares 
 (note 22)                            -    (51.1)             -         -          -          -   (51.1) 
Proceeds from exercise 
 of share awards (note 
 22)                                  -      14.4             -         -          -     (10.2)      4.2 
                               --------  --------  ------------  --------  ---------  ---------  ------- 
Balance at 31 December 
 2017                               9.2    (39.6)          63.2       0.2       25.8      668.9    727.7 
-----------------------------  --------  --------  ------------  --------  ---------  ---------  ------- 
 

Other reserves include GBP10.5m for the restatement of the assets and liabilities of the UK associate from historic to fair value at the time of the acquisition of the outstanding 58% interest on 19 April 2006, GBP37.9m arising from the Scheme of Arrangement undertaken on 14 October 2008, GBP6.5m relating to merger reserves and GBP0.1m to the redemption of preference shares partly offset by GBP29.2m arising from the Scheme of Arrangement undertaken in 2003.

Consolidated balance sheet

 
                                                        As at    As at 
                                                       31 Dec   31 Dec 
                                                         2017     2016 
                                               Notes     GBPm     GBPm 
---------------------------------------------  -----  -------  ------- 
Non-current assets 
Goodwill                                          12    666.7    685.3 
Other intangible assets                           13     45.4     52.8 
Property, plant and equipment                     14  1,367.2  1,194.4 
Deferred tax assets                                9     23.0     29.3 
Non-current derivative financial asset            24      0.2        - 
Other long-term receivables                       15     80.7     83.7 
Investments in joint ventures                     21     12.4     13.6 
---------------------------------------------  -----  -------  ------- 
Total non-current assets                              2,195.6  2,059.1 
---------------------------------------------  -----  -------  ------- 
 
Current assets 
Trade and other receivables                       16    581.8    517.1 
Corporation tax receivable                         9     27.6     34.8 
Cash and cash equivalents                         23     55.0     50.1 
---------------------------------------------  -----  -------  ------- 
Total current assets                                    664.4    602.0 
Total assets                                          2,860.0  2,661.1 
 
Current liabilities 
Trade and other payables (incl. customer 
 deposits)                                        17    904.8    875.2 
Deferred income                                         285.3    276.4 
Corporation tax payable                            9     21.6     17.7 
Bank and other loans                              19      8.5      7.8 
Provisions                                        20      4.5      6.0 
---------------------------------------------  -----  -------  ------- 
Total current liabilities                             1,224.7  1,183.1 
---------------------------------------------  -----  -------  ------- 
 
Non-current liabilities 
Other long-term payables                          18    553.2    532.1 
Non-current derivative financial liabilities      24        -      0.3 
Bank and other loans                              19    342.9    193.6 
Deferred tax liability                             9      1.3      2.4 
Provisions                                        20      4.9      3.4 
Provision for deficit in joint ventures           21      3.8      3.4 
Retirement benefit obligations                    26      1.5      0.8 
---------------------------------------------  -----  -------  ------- 
Total non-current liabilities                           907.6    736.0 
Total liabilities                                     2,132.3  1,919.1 
 
Total equity 
Issued share capital                              22      9.2      9.2 
Treasury shares                                   22   (39.6)    (2.9) 
Foreign currency translation reserve                     63.2     97.6 
Hedging reserve                                           0.2    (0.3) 
Other reserves                                           25.8     25.8 
Retained earnings                                       668.9    612.6 
---------------------------------------------  -----  -------  ------- 
Total equity                                            727.7    742.0 
---------------------------------------------  -----  -------  ------- 
Total equity and liabilities                          2,860.0  2,661.1 
---------------------------------------------  -----  -------  ------- 
 

Approved by the Board on 6 March 2018

Mark Dixon

Chief Executive Officer

Dominik de Daniel

Chief Financial Officer

and Chief Operating Officer

Consolidated statement of cash flows

 
                                                       Year     Year 
                                                      ended    ended 
                                                     31 Dec   31 Dec 
                                                       2017     2016 
                                             Notes     GBPm     GBPm 
-------------------------------------------  -----  -------  ------- 
Operating activities 
Profit before tax for the year                        149.4    173.7 
Adjustments for: 
Net finance expense                              8     13.8     11.5 
Share of loss of equity-accounted 
 investees, net of tax                          21      0.8      0.8 
Depreciation charge                          5, 14    202.1    181.8 
Loss on disposal of property, plant 
 and equipment                                   5      4.3      1.0 
Loss on disposal of assets held for 
 sale                                            6        -      2.2 
Impairment of intangible assets                  5      1.6        - 
Impairment of property, plant and 
 equipment                                   5, 14      0.1        - 
Amortisation of intangible assets            5, 13     10.9     12.7 
Amortisation of acquired lease fair 
 value adjustments                               5    (3.6)    (3.1) 
Decrease in provisions                          20        -    (3.2) 
Share-based payments                                    1.7      2.4 
Other non-cash movements                                0.5    (3.4) 
-------------------------------------------  -----  -------  ------- 
Operating cash flows before movements 
 in working capital                                   381.6    376.4 
-------------------------------------------  -----  -------  ------- 
(Increase)/decrease in trade and other 
 receivables                                         (72.1)     81.0 
Increase in trade and other payables                  116.3     23.2 
-------------------------------------------  -----  -------  ------- 
Cash generated from operations                        425.8    480.6 
-------------------------------------------  -----  -------  ------- 
Interest paid                                        (12.2)   (16.2) 
Tax paid                                             (22.4)   (31.5) 
Net cash inflow from operating activities             391.2    432.9 
-------------------------------------------  -----  -------  ------- 
 
Investing activities 
Purchase of property, plant and equipment       14  (344.9)  (313.8) 
Purchase of subsidiary undertakings 
 (net of cash acquired)                         27   (40.1)    (8.9) 
Purchase of intangible assets                   13    (3.6)    (5.5) 
Purchase of joint ventures                      21    (0.3)    (1.3) 
Dividends received from joint ventures          21        -      0.9 
Proceeds on sale of property, plant 
 and equipment                                          0.5     16.1 
Proceeds on the sale of assets held 
 for sale                                        6        -      3.3 
Interest received                                8      0.3      0.1 
Net cash outflow from investing activities          (388.1)  (309.1) 
-------------------------------------------  -----  -------  ------- 
 
Financing activities 
Net proceeds from issue of loans                      651.6    599.8 
Repayment of loans                                  (558.8)  (670.0) 
Settlement of financial derivatives                       -    (7.0) 
Purchase of shares                              22   (51.1)   (35.5) 
Proceeds from exercise of share awards                  4.2      3.9 
Payment of ordinary dividend                    11   (48.5)   (43.3) 
Net cash outflow from financing activities            (2.6)  (152.1) 
-------------------------------------------  -----  -------  ------- 
 
Net increase/(decrease) in cash and 
 cash equivalents                                       0.5   (28.3) 
Cash and cash equivalents at the beginning 
 of the year                                           50.1     63.9 
Effect of exchange rate fluctuations 
 on cash held                                           4.4     14.5 
Cash and cash equivalents at the end 
 of the year                                    23     55.0     50.1 
-------------------------------------------  -----  -------  ------- 
 

Notes to the accounts

1. Authorisation of financial statements

The Group and Company financial statements for the year ended 31 December 2017 were authorised for issue by the Board of Directors on 6 March 2018 and the balance sheets were signed on the Board's behalf by Mark Dixon and Dominik de Daniel. IWG plc is a public limited company incorporated in Jersey and registered and domiciled in Switzerland. The Company's ordinary shares are traded on the London Stock Exchange.

IWG plc owns a network of business centres which are utilised by a variety of business customers. Information on the Group's structure is provided in note 32, and information on other related party relationships of the Group is provided in note 31.

The Group financial statements have been prepared and approved by the Directors in accordance with Companies (Jersey) Law 1991 and International Financial Reporting Standards as adopted by the European Union ('Adopted IFRSs'). The Company prepares its parent company annual accounts in accordance with accounting policies based on the Swiss Code of Obligations; extracts from these are presented on page 126.

2. Accounting policies

Basis of preparation

The Group financial statements consolidate those of the parent company and its subsidiaries (together referred to as the 'Group') and equity account the Group's interest in joint ventures. The extract from the parent company annual accounts presents information about the Company as a separate entity and not about its Group.

The accounting policies set out below have been applied consistently to all periods presented in these Group financial statements. Amendments to adopted IFRSs issued by the International Accounting Standards Board (IASB) and the International Financial Reporting Interpretations Committee (IFRIC) with an effective date from 1 January 2017 did not have a material effect on the Group financial statements, unless otherwise indicated.

The following standards, interpretations and amendments to standards were adopted by the Group for periods commencing on or after 1 January 2017:

 
IAS 7    Disclosure Initiative - Amendments to IAS 7 
IAS 12   Recognition of Deferred Tax Assets for Unrealised 
          losses - Amendments to IAS 12 
Various  Annual Improvements (2012 - 2014 Cycle) 
-------  ------------------------------------------------- 
 

Judgements made by the Directors in the application of these accounting policies that have significant effect on the consolidated financial statements and estimates with a significant risk of material adjustment in the next year are discussed in note 33.

The consolidated financial statements are prepared on a historical cost basis, with the exception of certain financial assets and liabilities that are measured at fair value as described in note 24.

The Directors, having made appropriate enquiries, have a reasonable expectation that the Group and the Company have adequate resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the going concern basis in preparing the consolidated financial statements on pages 80 to 125.

In adopting the going concern basis for preparing the consolidated financial statements, the Directors have considered the further information included in the business activities commentary as set out on pages 24 to 27 as well as the Group's principal risks and uncertainties as set out on pages 38 to 43.

Further details on the going concern basis of preparation can be found in note 24 to the notes to the consolidated financial statements.

These Group consolidated financial statements are presented in pounds sterling (GBP), which is IWG plc's functional currency, and all values are in million pounds, rounded to one decimal place, except where indicated otherwise.

The attributable results of those companies acquired or disposed of during the year are included for the periods of ownership.

Joint ventures are those entities over whose activities the Group has joint control, whereby the Group has rights to the net assets of the arrangement, rather than rights to its assets and obligations for its liabilities. The consolidated financial statements include the Group's share of the total recognised gains and losses of joint ventures on an equity accounted basis, from the date that joint control commences until the date that joint control ceases or the joint venture qualifies as a disposal group, at which point the investment is carried at the lower of fair value less costs to sell and carrying value. When the Group's share of losses exceeds its interest in a joint venture, the Group's carrying amount is reduced to nil and recognition of further losses is discontinued except to the extent that the Group has incurred legal or constructive obligations or made payments on behalf of a joint venture.

On 19 December 2016, under a Scheme of Arrangement between Regus plc, the former holding company of the Group, and its shareholders, under Article 125 of the Companies (Jersey) Law 1991, and as sanctioned by The Royal Court of Jersey, all the issued shares in Regus plc were cancelled and an equivalent number of new shares in Regus plc were issued to IWG plc in consideration for the allotment to shareholders of one ordinary share in IWG plc for each ordinary share in Regus plc that they held on the record date 18 December 2016. The establishment of IWG plc as the new parent company was accounted for as a common control transaction under IFRS. Consequently, no fair value acquisition adjustments were required and the aggregate of the Group reserves have been attributed to IWG plc.

IFRSs not yet effective

The following new or amended standards and interpretations that are mandatory for 2018 annual periods (and future years) will be applicable to the Company:

 
IFRS                                         1 January 
 9    Financial Instruments                   2018 
IFRS                                         1 January 
 15   Revenue from Contracts with Customers   2018 
IFRS                                         1 January 
 16   Leases                                  2019 
----  -------------------------------------  --------- 
 

There are no other IFRS standards or interpretations that are not yet effective that would be expected to have a material impact on the Group.

The Group has not early adopted any standard, interpretation or amendment that has been issued but is not yet effective.

The impact of these new or amended standards and interpretations has been considered as follows:

Estimated impact of the adoption of IFRS 9

The Group is required to adopt IFRS 9 Financial Instruments from 1 January 2018. The Group has assessed the estimated impact that initial application of IFRS 9 will have on the consolidated financial statements.

IFRS 9 Financial Instruments sets out requirements for recognising and measuring financial assets, financial liabilities and some contracts to buy and sell non-financial items. This standard replaces IAS 39 Financial Instruments: Recognition and Measurement.

Classification - financial assets

IFRS 9 contains a new classification and measurement approach for financial assets that reflects the business model in which assets are managed and their cash flow characteristics. It contains three principal classification categories for financial assets: measured at amortised costs, fair value through other comprehensive income (OCI) and fair value through the profit or loss. The standard eliminates the existing IAS 39 categories of held to maturity, loans and receivables and available for sale.

Under IFRS 9, derivatives embedded in contracts where the host is a financial asset in the scope of the standard are never bifurcated. Instead, the hybrid financial instrument as a whole is assessed for classification.

Based on its assessment, the Group concludes that the new classification requirements will not have a material impact on any of its accounting balances. Furthermore, at 31 December 2017, the Group did not have any balances classified as available-for-sale. Consequently, there are no adjustments to be recognised in either the income statement or other comprehensive income.

Classification - financial liabilities

IFRS 9 largely retains the existing requirements in IAS 39 for the classification of financial liabilities. However, under IAS 39 all fair value changes of liabilities designated as at fair value through the profit or loss are recognised in profit or loss, whereas under IFRS 9 these fair value changes are generally presented as follows:

-- The amount of change in fair value that is attributable to changes in the credit risk of the liability is presented in other comprehensive income; and

   --   The remaining amount of change in the fair value is presented in profit or loss. 

The Group has not designated any financial liabilities at fair value through the profit or loss and it has no current intention to do so. The Group's assessment did not indicate any change in the classification of financial liabilities at 1 January 2018. Consequently, there are no adjustments to be recognised in either the income statement or other comprehensive income.

Impairment - financial assets

IFRS 9 requires the Group to record expected credit losses on all of its trade receivables, either on a 12-month or lifetime basis. The Group will apply the simplified approach and record lifetime expected losses on all trade receivables. The Group has determined that due to the nature of its receivables, taking into account the customer deposits obtained, the impact of applying IFRS 9 will not significantly impact the provision for bad debts.

Hedge accounting

IFRS 9 requires the Group to ensure that hedge accounting relationships are aligned with the Group's risk management objectives and strategy and to apply a more qualitative and forward-looking approach to assessing hedge effectiveness. IFRS 9 also introduces new requirements on rebalancing hedge relationships and prohibiting voluntary discontinuation of hedge accounting. Under the new model, it is possible that more risk management strategies, particularly those involving hedging a risk component (other than foreign currency risk) of non-financial items, will be likely to qualify for hedge accounting.

The Group is exposed to foreign currency exchange rate movements. The majority of day-to-day transactions of overseas subsidiaries are carried out in local currency and the underlying foreign exchange exposure is small. Transactional exposures do arise in some countries where it is local market practice for a proportion of the payables or receivables to be in other than the functional currency of the affiliate. Intercompany charging, funding and cash management activity may also lead to foreign exchange exposures. It is the policy of the Group to seek to minimise such transactional exposures through careful management of non-local currency assets and liabilities, thereby minimising the potential volatility in the income statement. Net investments in IWG affiliates with a functional currency other than sterling are of a long-term nature and the Group does not normally hedge such foreign currency translation exposures.

From time to time the Group uses short-term derivative financial instruments to manage its transactional foreign exchange exposures where these exposures cannot be eliminated through balancing the underlying risks. The Group designates these derivatives as fair value hedges.

The Group determined that all existing hedge relationships that are currently designated in effective hedging relationships will continue to qualify for hedge accounting under IFRS 9. The Group has chosen not to retrospectively apply IFRS 9 on transition. As IFRS 9 does not change the general principles of how an entity accounts for effective hedges, applying the hedging requirements of IFRS 9 will not impact the Group's financial statements.

Estimated impact of the adoption of IFRS 15

IFRS 15 establishes a comprehensive framework for determining whether, how much and when revenue is recognised. It replaces existing revenue recognition guidance, including IAS 18 Revenue, IAS 11 Construction Contracts and IFRIC 13 Customer Loyalty Programmes.

The Group is involved in the provision of flexible workspace, as well as performing related services. Revenue from the provision of these services to customers is measured at the fair value of consideration received or receivable (excluding sales taxes). Where rent-free periods are granted to customers, rental income is spread on a straight-line basis over the length of the customer contract. The services performed are based on the list price at which the Group provides the contracted services.

Based on the Group's assessment, the fair value of the service performed under IAS 18 are consistent with IFRS 15. Therefore, the Group does not expect the application of IFRS 15 to result in any differences in the timing of the performance and the recognition of the revenue, for these services.

IFRS 16 Leases

IFRS 16 replaces existing leases guidance, including IAS 17 Leases, IFRIC 4 Determining whether an Arrangement Contains a Lease, SIC-15 Operating Leases - Incentives and SIC-27 Evaluating the Substance of Transactions Involving the Legal Form of a Lease.

The standard is effective for annual periods beginning on or after 1 January 2019. Early adoption is permitted for entities that apply IFRS 15 at or before the date of initial application of IFRS 16.

IFRS 16 introduces a single, on-balance sheet lease accounting model for lessees. A lessee recognises a right-of-use asset representing its right to use the underlying asset and lease liability representing its obligation to make lease payments. There are recognition exemptions for short-term leases and leases of low-value items. Lessor accounting remains similar to the current standard (i.e. lessors continue to classify leases as finance or operating leases).

The Group has completed an initial assessment of the potential impact on its consolidated financial statements but has not yet completed its detailed assessment. The actual impact of applying IFRS 16 on the financial statements in the period of initial application will depend on future economic conditions, including the Group's borrowing rate at 1 January 2019, the composition of the Group's lease portfolio at that date, the Group's assessment of whether it will exercise any lease renewal options and the extent to which the Group chooses to use practical measures and recognition exemptions.

The most significant impact identified is the right-of-use asset and related lease liability the Group will recognise for its leases in respect of its global network, which will be further dependant on the transition method adopted.

In addition, the nature of expenses related to those leases will change as IFRS 16 replaces the straight-line operating lease expense with a depreciation charge for right-of-use assets and an interest expense on the lease liabilities.

The Group does not expect the adoption of IFRS 16 to impact its ability to comply with the covenant requirements on its revolving credit facility described in note 24.

Basis of consolidation

Subsidiaries are entities controlled by the Group. Control exists when the Group controls an entity when it is exposed to, or has the rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences. The results are consolidated until the date control ceases or the subsidiary qualifies as a disposal group, at which point the assets and liabilities are carried at the lower of fair value less costs to sell and carrying value.

Impairment of non-financial assets

For goodwill, assets that have an indefinite useful life and intangible assets that are not yet available for use, the recoverable amount was estimated at 30 September 2017. At each reporting date, the Group reviews the carrying amount of these assets to determine whether there is an indicator of impairment. If any indicator is identified then the assets' recoverable amount is re-evaluated.

The carrying amount of the Group's other non-financial assets (other than deferred tax assets) are reviewed at the reporting date to determine whether there is an indicator of impairment. If any such indication exists, the asset's recoverable amount is estimated.

An impairment loss is recognised whenever the carrying amount of an asset or its cash-generating unit (CGU) exceeds its recoverable amount. Impairment losses are recognised in the income statement.

A CGU is the smallest identifiable group of assets that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets. The Group has identified individual business centres as the CGU.

We evaluate the potential impairment of property, plant and equipment at the centre (CGU) level where there are indicators of impairment.

Centres (CGUs) are grouped by country of operation for the purposes of carrying out impairment reviews of goodwill as this is the lowest level at which it can be assessed.

Individual fittings and equipment in our centres or elsewhere in the business that become obsolete or are damaged are assessed and impaired where appropriate.

Calculation of recoverable amount

The recoverable amount of relevant assets is the greater of their fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. For an asset that does not generate largely independent cash inflows, the recoverable amount is determined for the cash-generating unit to which the asset belongs.

Goodwill

All business combinations are accounted for using the purchase method. Goodwill is initially measured at fair value, being the excess of the aggregate of the fair value of the consideration transferred and the amount recognised for non-controlling interests, and any previous interest held, over the net identifiable assets acquired and liabilities assumed. If the fair value of the net assets acquired is in excess of the aggregate consideration transferred, the Group re-assesses whether it has correctly identified all of the assets acquired and all of the liabilities assumed and reviews the procedures used to measure the amounts to be recognised at the acquisition date. If the re-assessment still results in an excess of the fair value of net assets acquired over the aggregate consideration transferred, then the gain is recognised in profit or loss.

Positive goodwill is stated at cost less any provision for impairment in value. An impairment test is carried out annually and, in addition, whenever indicators exist that the carrying amount may not be recoverable.

Intangible assets

Intangible assets acquired separately from the business are capitalised at cost. Intangible assets acquired as part of an acquisition of a business are capitalised separately from goodwill if their fair value can be identified and measured reliably on initial recognition.

Intangible assets are amortised on a straight-line basis over the estimated useful life of the assets as follows:

 
Brand - Regus brand            Indefinite life 
Brand - Other acquired brands  20 years 
Computer software              Up to 5 years 
Customer lists                 2 years 
                               Minimum duration 
Management agreements           of the contract 
-----------------------------  ---------------- 
 

Amortisation of intangible assets is expensed through administration expenses in the income statement.

Acquisitions of non-controlling interests

Acquisitions of non-controlling interests are accounted for as transactions with owners in their capacity as owners and therefore no goodwill is recognised as a result. Adjustments to non-controlling interests arising from transactions that do not involve the loss of control are based on a proportionate amount of the net assets of the subsidiary.

Assets held for sale

Assets held for sale are measured at the lower of the carrying value of the identified asset and its fair value less cost to sell.

Leases

Plant and equipment leases for which the Group assumes substantially all of the risks and rewards of ownership are classified as finance leases. All other leases, including all of the Group's property leases, are categorised as operating leases.

Operating leases

Minimum lease payments under operating leases are recognised in the income statement on a straight-line basis over the lease term. Lease incentives, including partner contributions and rent-free periods, are included in the calculation of minimum lease payments. The commencement of the lease term is the date from which the Group is entitled to use the leased asset. The lease term is the non-cancellable period of the lease, together with any further periods for which the Group has the option to continue to lease the asset and when at the inception of the lease it is reasonably certain that the Group will exercise that option.

Contingent rentals include rent increases based on future inflation indices or non-guaranteed rental payments based on centre turnover or profitability and are excluded from the calculation of minimum lease payments. Contingent rentals are recognised in the income statement as they are incurred.

Onerous lease provisions are an estimate of the net amounts payable under the terms of the lease to the first break point, at the Group's option, discounted at an appropriate pre-tax rate that reflects the time value of money and the risks specific to the liability.

Partner contributions

Partner contributions are contributions from our business partners (property owners and landlords) towards the initial costs of opening a business centre, including the fit-out of the property and the losses that we incur early in the centre life. The partner contribution is treated as a lease incentive and is amortised over the period of the lease.

Property, plant and equipment

Property, plant and equipment is stated at cost less accumulated depreciation and any impairment in value. Depreciation is calculated on a straight-line basis over the estimated useful life of the assets as follows:

 
Buildings                        50 years 
Leasehold improvements           10 years 
Furniture                        10 years 
Office equipment and telephones  5 years 
Computer hardware                3 - 5 years 
-------------------------------  ----------- 
 

Revenue

Revenue from the provision of services to customers is measured at the fair value of consideration received or receivable (excluding sales taxes). Where rent-free periods are granted to customers, rental income is spread on a straight-line basis over the length of the customer contract.

   --   Workstations 

Workstation revenue is recognised when the provision of the service is rendered. Amounts invoiced in advance are accounted for as deferred income and recognised as revenue upon provision of the service.

   --   Customer service income 

Service income (including the rental of meeting rooms) is recognised as services are rendered. In circumstances where IWG acts as an agent for the sale and purchase of goods to customers, only the commission fee earned is recognised as revenue.

   --   Management and franchise fees 

Fees received for the provision of initial and subsequent services are recognised as revenue as the services are rendered. Fees charged for the use of continuing rights granted by the agreement, or for other services provided during the period of the agreement, are recognised as revenue as the services are provided or the rights used.

   --   Membership card income 

Revenue from the sale of membership cards is deferred and recognised over the period that the benefits of the membership card are expected to be provided.

These categories represent all material sources of revenue earned from the provision of global workplace solutions.

Employee benefits

The majority of the Group's pension plans are of the defined contribution type. For these plans the Group's contribution and other paid and unpaid benefits earned by the employees are charged to the income statement as incurred.

The cost of providing benefits under the defined benefit plan is determined using the projected unit credit method.

Re-measurements, comprising actuarial gains and losses, the effect of the asset ceiling, excluding net interest and the return on plan assets, excluding net interest, are recognised immediately in the balance sheet with a corresponding debit or credit to retained earnings through other comprehensive income in the period in which they occur. Re-measurements are not reclassified to profit or loss in subsequent periods.

Service costs are recognised in profit or loss, and include current and past service costs as well as gains and losses on curtailments.

Net interest is calculated by applying the discount rate to the net defined benefit liability or asset. The Group recognises the following changes in the net defined benefit obligation under 'cost of sales' and 'selling, general and administration expenses' in the consolidated income statement: service costs comprising current service costs; past service costs; and gains and losses on curtailments and non-routine settlements.

Settlements of defined benefit schemes are recognised in the period in which the settlement occurs.

Share-based payments

The share awards programme entitles certain employees and Directors to acquire shares of the ultimate parent company; these awards

are granted by the ultimate parent and are equity settled.

The fair value of options granted is recognised as an employee expense with a corresponding increase in equity. The fair value is measured at grant date and spread over the period during which the employees become unconditionally entitled to the options. The fair value of the options granted is measured using the Black-Scholes valuation model or the Monte Carlo method, taking into account the terms and conditions upon which the options were granted. The amount recognised as an expense is adjusted to reflect the actual number of share options that vest in respect of non-market conditions except where forfeiture is due to the expiry of the option.

Share awards are granted by the Company to certain employees and are equity settled. The fair value of the amount payable to the employee is recognised as an expense with a corresponding increase in equity. The fair value is initially recognised at grant date and spread over the period during which the employees become unconditionally entitled to payment. The fair value of the share awards is measured based on the Monte Carlo valuation model, taking into account the terms and conditions upon which the instruments were granted. The amount recognised as an expense is adjusted to reflect the actual number of awards that vest in respect of non-market conditions.

Taxation

Tax on the profit for the year comprises current and deferred tax. Tax is recognised in the income statement except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

Deferred tax is provided on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The following temporary differences are not provided for: the initial recognition of goodwill; the initial recognition of assets and liabilities that affect neither accounting nor taxable profit other than in a business combination; and differences relating to investments in subsidiaries to the extent that they will probably not reverse in the foreseeable future. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the reporting date.

A deferred tax asset is recognised for all unused tax losses only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis.

Provisions

A provision is recognised in the balance sheet when the Group has a present legal or constructive obligation as a result of a past event that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation.

Restructuring provisions are made for direct expenditures of a business reorganisation where the plans are sufficiently detailed and well advanced and where the appropriate communication to those affected has been undertaken at the reporting date.

Provision is made for onerous contracts to the extent that the unavoidable costs of meeting the obligations under a contract exceed the economic benefits expected to be delivered, discounted using an appropriate weighted average cost of capital.

Equity

Equity instruments issued by the Group are recorded at the value of proceeds received, net of direct issue costs.

When shares recognised as equity are repurchased, the amount of the consideration paid, which includes directly attributable costs, net of any tax effects, is recognised as a deduction from equity. Repurchased shares are classified as treasury shares and are presented in the treasury share reserve. When treasury shares are sold or re-issued subsequently, the amount received is recognised as an increase in equity and the resulting surplus or deficit on the transaction is presented within retained earnings.

Net finance expenses

Interest charges and income are accounted for in the income statement on an accruals basis. Financing transaction costs that relate to financial liabilities are charged to interest expense using the effective interest rate method and are recognised within the carrying value of the related financial liability on the balance sheet. Fees paid for the arrangement of credit facilities are recognised as a prepayment and recognised through the finance expense over the term of the facility.

Where assets or liabilities on the Group balance sheet are carried at net present value, the increase in the amount due to unwinding the discount is recognised as a finance expense or finance income as appropriate.

Costs arising on bank guarantees and letters of credit and foreign exchange gains or losses are included in other finance costs (note 8).

Interest bearing borrowings and other financial liabilities

Financial liabilities, including interest bearing borrowings, are recognised initially at fair value less attributable transaction costs. Subsequent to initial recognition, financial liabilities are stated at amortised cost with any difference between cost and redemption value being recognised in the income statement over the period of the borrowings on an effective interest rate method.

The Group derecognises financial liabilities when the Group's obligations are discharged, cancelled or expired.

Financial liabilities are classified as financial liabilities at fair value through profit or loss where the liability is either held for trading or is designated as held at fair value through profit or loss on initial recognition. Financial liabilities at fair value through profit or loss are stated at fair value with any resultant gain or loss recognised in the income statement.

Financial assets

Financial assets are classified either at fair value through profit or loss, held-to-maturity investments, available-for-sale financial assets or loans and receivables. The classification depends on the nature and purpose of the financial assets and is determined on initial recognition.

Financial assets at fair value through profit or loss are measured at fair value and changes therein, including any interest or dividend income, are recognised in profit or loss.

Held-to-maturity financial assets are initially recognised at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, they are measured at amortised cost using the effective interest rate method.

Available-for-sale financial assets are initially recognised at fair value plus any directly attributable transaction costs. Subsequent to initial recognition, they are measured at fair value and changes therein, other than impairment losses and foreign currency differences on debt instruments, are recognised in OCI and accumulated in the fair value reserve. When these assets are derecognised, the gain or loss accumulated in equity is reclassified to profit or loss.

Trade and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as loans and receivables. Loans and receivables are measured at amortised cost using the effective interest rate method, less any impairment. Interest income is recognised by applying the effective interest rate, except for short-term receivables when recognition would be immaterial.

Customer deposits

Deposits received from customers against non-performance of the contract are held on the balance sheet as a current liability until they are returned to the customer at the end of their relationship with the Group.

Foreign currency transactions and foreign operations

Transactions in foreign currencies are recorded using the rate of exchange ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated using the closing rate of exchange at the balance sheet date and the gains or losses on translation are taken to the income statement. Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated using the exchange rate at the date of the transaction. The results and cash flows of foreign operations are translated using the average rate for the period. Assets and liabilities, including goodwill and fair value adjustments, of foreign operations are translated using the closing rate, with all exchange differences arising on consolidation being recognised in other comprehensive income, and presented in the foreign currency translation reserve in equity. Exchange differences are released to the income statement on disposal.

Cash and cash equivalents

Cash and cash equivalents comprise cash at bank and in hand and are subject to an insignificant risk of changes in value.

Derivative financial instruments

The Group's policy on the use of derivative financial instruments can be found in note 24. Derivative financial instruments are measured initially at fair value and changes in the fair value are recognised through profit or loss unless the derivative financial instrument has been designated as a cash flow hedge whereby the effective portion of changes in the fair value are deferred in equity.

Foreign currency translation rates

 
                At 31 December    Annual average 
               ----------------  ---------------- 
                  2017     2016     2017     2016 
-------------  -------  -------  -------  ------- 
US dollar         1.35     1.24     1.30     1.35 
Euro              1.13     1.17     1.14     1.22 
Japanese yen       152      145      145      147 
-------------  -------  -------  -------  ------- 
 

3. Segmental analysis - statutory basis

An operating segment is a component of the Group that engages in business activities from which it may earn revenue and incur expenses. An operating segment's results are reviewed regularly by the chief operating decision maker (the Board of Directors of the Group) to make decisions about resources to be allocated to the segment and assess its performance, and for which discrete financial information is available.

The business is run on a worldwide basis but managed through four principal geographical segments (the Group's operating segments): Americas; EMEA (Europe, Middle East and Africa); Asia Pacific; and the United Kingdom. These geographical segments exclude the Group's non-trading, holding and corporate management companies. The results of business centres in each of these regions form the basis for reporting geographical results to the chief operating decision maker. All reportable segments are involved in the provision of global workplace solutions.

The Group's reportable segments operate in different markets and are managed separately because of the different economic characteristics that exist in each of those markets. Each reportable segment has its own discrete senior management team responsible for the performance of the segment.

The accounting policies of the operating segments are the same as those described in the Annual Report and Accounts for the Group for the year ended 31 December 2016.

 
                                                                                   United 
                            Americas            EMEA          Asia Pacific         Kingdom           Other               Total 
                        ----------------  ----------------  ----------------  ----------------  ----------------  -------------------- 
                           2017     2016     2017     2016     2017     2016     2017     2016     2017     2016       2017       2016 
                           GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm     GBPm       GBPm       GBPm 
----------------------  -------  -------  -------  -------  -------  -------  -------  -------  -------  -------  ---------  --------- 
Revenue from 
 external customers       984.8    923.0    540.5    476.8    383.2    363.2    440.0    462.1      3.8      8.3    2,352.3    2,233.4 
Gross profit 
 (centre contribution)    153.2    161.0     97.1    101.6     65.9     67.5     83.6    110.4      1.8      8.3      401.6      448.8 
Share of loss 
 of equity-accounted 
 investees                    -        -    (0.8)    (0.7)        -        -        -    (0.1)        -        -      (0.8)      (0.8) 
Operating profit           96.5    102.0     47.7     49.3     34.6     33.6     60.3     84.5   (75.9)   (84.2)      163.2      185.2 
Finance expense                                                                                                      (14.1)     (11.6) 
Finance income                                                                                                          0.3        0.1 
----------------------  -------  -------  -------  -------  -------  -------  -------  -------  -------  -------  ---------  --------- 
Profit before 
 tax for the 
 year                                                                                                                 149.4      173.7 
 
Depreciation 
 and amortisation         112.2    101.9     32.8     28.6     29.4     26.3     29.9     29.3      8.7      8.4      213.0      194.5 
 
Assets                  1,213.2  1,179.1    573.5    481.5    378.1    378.9    571.1    496.8    124.1    124.8    2,860.0    2,661.1 
Liabilities             (861.5)  (852.1)  (386.0)  (323.5)  (244.1)  (251.9)  (266.1)  (279.8)  (374.6)  (211.8)  (2,132.3)  (1,919.1) 
----------------------  -------  -------  -------  -------  -------  -------  -------  -------  -------  -------  ---------  --------- 
Net 
 assets/(liabilities)     351.7    327.0    187.5    158.0    134.0    127.0    305.0    217.0  (250.5)   (87.0)      727.7      742.0 
 
Non-current 
 asset additions(1)       148.6    163.4     83.4     47.6     36.3     38.5     64.6     37.9     15.6     31.9      348.5      319.3 
----------------------  -------  -------  -------  -------  -------  -------  -------  -------  -------  -------  ---------  --------- 
 

1. Excluding deferred taxation

Operating profit in the "Other" category is generated from services related to the provision of workspace solutions, including fees from franchise agreements, offset by corporate overheads.

4. Segmental analysis - entity-wide disclosures

The Group's primary activity and only business segment is the provision of global workplace solutions, therefore all revenue is attributed to a single group of similar products and services. It is not meaningful to separate this group into further categories of products. Revenue is recognised where the service is provided.

The Group has a diversified customer base and no single customer contributes a material percentage of the Group's revenue.

The Group's revenue from external customers and non-current assets analysed by foreign country is as follows:

 
                                                2017                   2016 
                                        ---------------------  --------------------- 
                                        External  Non-current  External  Non-current 
GBPm                                     revenue    assets(1)   revenue    assets(1) 
--------------------------------------  --------  -----------  --------  ----------- 
Country of tax domicile - Switzerland       26.6         22.5      25.1         14.5 
United States of America                   819.6        878.5     766.6        930.0 
United Kingdom                             440.0        440.1     462.1        347.1 
All other countries                      1,066.1        831.5     979.6        738.2 
--------------------------------------  --------  -----------  --------  ----------- 
                                         2,352.3      2,172.6   2,233.4      2,029.8 
--------------------------------------  --------  -----------  --------  ----------- 
 

1. Excluding deferred tax assets

5. Operating profit

Operating profit has been arrived at after charging/(crediting):

 
                                                  2017     2016 
                                        Notes     GBPm     GBPm 
--------------------------------------  -----  -------  ------- 
Revenue                                        2,352.3  2,233.4 
 
Depreciation on property, plant and 
 equipment                                 14    202.1    181.8 
Amortisation of intangibles                13     10.9     12.7 
Amortisation of partner contributions           (60.6)   (50.2) 
Property rents payable in respect 
 of operating leases:                          1,003.2    909.2 
--------------------------------------  -----  -------  ------- 
 Property                                        966.8    872.5 
 Contingent rents paid                            36.4     36.7 
--------------------------------------  -----  -------  ------- 
Equipment rents payable in respect 
 of operating leases                               3.4      3.4 
Staff costs                                 7    331.5    335.6 
Facility and other property costs                348.7    319.0 
Provision for bad debts                    24     16.2     10.3 
Loss on disposal of property, plant 
 and equipment                             14      4.3      1.0 
Loss on disposal of assets held for 
 sale                                       6        -      2.2 
Impairment of intangible assets            13      1.6        - 
Impairment of property, plant and 
 equipment                                         0.1        - 
Amortisation of acquired lease fair 
 value adjustments                               (3.6)    (3.1) 
Other costs                                      330.5    325.5 
--------------------------------------  -----  -------  ------- 
                                                 164.0    186.0 
Share of loss of equity-accounted 
 investees, net of tax                           (0.8)    (0.8) 
--------------------------------------  -----  -------  ------- 
Operating profit                                 163.2    185.2 
--------------------------------------  -----  -------  ------- 
 
 
                                                                     2017   2016 
                                                                     GBPm   GBPm 
------------------------------------------------------------------  -----  ----- 
Fees payable to the Group's auditor and its associates for the 
 audit of the Group accounts                                          0.9    0.9 
Fees payable to the Group's auditor and its associates for other 
 services: 
  The audit of the Company's subsidiaries pursuant to legislation     1.7    1.4 
Other services pursuant to legislation: 
  Tax services                                                          -      - 
  Other services                                                      0.1    0.4 
------------------------------------------------------------------  -----  ----- 
 

6. Disposal of assets held for sale

The following major classes of assets and liabilities were disposed of in 2016 as part of the assets held for sale:

 
                                  2016 
                                  GBPm 
------------------------------   ----- 
Assets 
Goodwill (note 12)                 4.5 
Property, plant and equipment      1.4 
Trade and other receivables        0.5 
-------------------------------  ----- 
Assets held for sale               6.4 
-------------------------------  ----- 
 
Liabilities 
Trade and other payables         (0.9) 
-------------------------------  ----- 
Liabilities held for sale        (0.9) 
 
Net assets held for sale           5.5 
Disposal related costs               - 
 
Proceeds on disposal               3.3 
-------------------------------  ----- 
Loss on disposal                 (2.2) 
-------------------------------  ----- 
 

There were no disposals of assets held for sale in the current year.

7. Staff costs

 
                                                2017   2016 
                                                GBPm   GBPm 
---------------------------------------------  -----  ----- 
The aggregate payroll costs were as follows: 
Wages and salaries                             278.6  282.2 
Social security                                 45.9   45.6 
Pension costs                                    5.3    5.4 
Share-based payments                             1.7    2.4 
---------------------------------------------  -----  ----- 
                                               331.5  335.6 
---------------------------------------------  -----  ----- 
 
 
                                                                            2017          2016 
                                                                         Average       Average 
                                                                            full          full 
                                                                            time          time 
                                                                     equivalents   equivalents 
------------------------------------------------------------------  ------------  ------------ 
The average number of persons employed by the Group (including 
 Executive Directors), analysed by category and geography, was as 
 follows: 
Centre staff                                                               6,786         6,551 
Sales and marketing staff                                                    497           425 
Finance staff                                                                739           768 
Other staff                                                                  766           864 
------------------------------------------------------------------  ------------  ------------ 
                                                                           8,788         8,608 
------------------------------------------------------------------  ------------  ------------ 
 
Americas                                                                   2,860         2,802 
EMEA                                                                       2,161         2,044 
Asia Pacific                                                               1,641         1,746 
United Kingdom                                                               848           907 
Corporate functions                                                        1,278         1,109 
------------------------------------------------------------------  ------------  ------------ 
                                                                           8,788         8,608 
------------------------------------------------------------------  ------------  ------------ 
 

Details of Directors' emoluments and interests are given on pages 62 to 73 in the Remuneration Report, with audited schedules identified where relevant.

8. Net finance expense

 
                                                                     2017    2016 
                                                                     GBPm    GBPm 
-----------------------------------------------------------------  ------  ------ 
Interest payable and similar charges on bank loans and corporate 
 borrowings                                                         (7.5)   (7.4) 
Total interest expense                                              (7.5)   (7.4) 
Other finance costs (including foreign exchange)                    (5.7)   (3.3) 
Unwinding of discount rates                                         (0.9)   (0.9) 
-----------------------------------------------------------------  ------  ------ 
Total finance expense                                              (14.1)  (11.6) 
-----------------------------------------------------------------  ------  ------ 
 
Total interest income                                                 0.3     0.1 
Total finance income                                                  0.3     0.1 
-----------------------------------------------------------------  ------  ------ 
 
Net finance expense                                                (13.8)  (11.5) 
-----------------------------------------------------------------  ------  ------ 
 

9. Taxation

(a) Analysis of charge in the year

 
                                                             2017    2016 
                                                             GBPm    GBPm 
---------------------------------------------------------  ------  ------ 
Current taxation 
Corporate income tax                                       (26.8)  (30.4) 
Previously unrecognised tax losses and other differences      1.3     1.5 
(Under)/over provision in respect of prior years            (5.2)     4.4 
---------------------------------------------------------  ------  ------ 
Total current taxation                                     (30.7)  (24.5) 
---------------------------------------------------------  ------  ------ 
Deferred taxation 
Origination and reversal of temporary differences           (5.2)  (12.2) 
Previously unrecognised tax losses and other differences      1.0     1.4 
(Under)/over provision in respect of prior years            (0.5)     0.4 
---------------------------------------------------------  ------  ------ 
Total deferred taxation                                     (4.7)  (10.4) 
---------------------------------------------------------  ------  ------ 
Tax charge on profit                                       (35.4)  (34.9) 
---------------------------------------------------------  ------  ------ 
 

(b) Reconciliation of taxation charge

 
                                              2017            2016 
                                         --------------  -------------- 
                                           GBPm       %    GBPm       % 
---------------------------------------  ------  ------  ------  ------ 
Profit before tax                         149.4           173.7 
---------------------------------------  ------  ------  ------  ------ 
Tax on profit at 14.6% (2016: 
 14.6%)                                  (21.8)  (14.6)  (25.4)  (14.6) 
Tax effects of: 
Expenses not deductible for tax 
 purposes                                (19.2)  (12.8)  (26.5)  (15.3) 
Items not chargeable for tax 
 purposes                                  23.4    15.7    33.8    19.5 
Recognition of previously unrecognised 
 deferred tax assets                        2.3     1.5     2.9     1.7 
Movements in temporary differences 
 in the year not recognised in 
 deferred tax                            (91.1)  (61.0)  (85.5)  (49.2) 
Adjustment to tax charge in respect 
 of previous years                        (5.7)   (3.8)     4.8     2.7 
Differences in tax rates on overseas 
 earnings                                  76.7    51.3    61.0    35.1 
---------------------------------------  ------  ------  ------  ------ 
                                         (35.4)  (23.7)  (34.9)  (20.1) 
---------------------------------------  ------  ------  ------  ------ 
 

The applicable tax rate is determined based on the tax rate in the canton of Zug in Switzerland which is the country of domicile of the parent company of the Group for the financial year.

(c) Factors that may affect the future tax charge

Unrecognised tax losses to carry forward against certain future overseas corporation tax liabilities have the following expiration dates:

 
                                                            2017   2016 
                                                            GBPm   GBPm 
-------------------------------------------------------  -------  ----- 
2017                                                           -    7.3 
2018                                                         4.9    8.2 
2019                                                         8.1   15.6 
2020                                                        54.7   57.2 
2021                                                        37.4   37.8 
2022                                                        43.4   18.8 
2023                                                        22.9   21.7 
2024                                                        29.9   13.3 
2025 and later                                             235.5   79.1 
-------------------------------------------------------  -------  ----- 
                                                           436.8  259.0 
Available indefinitely                                     642.4  453.9 
-------------------------------------------------------  -------  ----- 
Tax losses available to carry forward                    1,079.2  712.9 
-------------------------------------------------------  -------  ----- 
Amount of tax losses recognised in deferred tax assets     117.0  131.2 
-------------------------------------------------------  -------  ----- 
Total tax losses available to carry forward              1,196.2  844.1 
-------------------------------------------------------  -------  ----- 
 

The following deferred tax assets have not been recognised due to uncertainties over recoverability.

 
                                    2017   2016 
                                    GBPm   GBPm 
---------------------------------  -----  ----- 
Intangibles                         16.9   22.0 
Accelerated capital allowances      32.1   24.5 
Tax losses                         271.5  187.7 
Rent                                 8.7   11.3 
Short-term temporary differences     5.5    8.2 
---------------------------------  -----  ----- 
                                   334.7  253.7 
---------------------------------  -----  ----- 
 

Estimates relating to deferred tax assets, including assumptions about future profitability, are re-evaluated at the end of each reporting period.

(d) Corporation tax

 
                               2017    2016 
                               GBPm    GBPm 
---------------------------  ------  ------ 
Corporation tax payable      (21.6)  (17.7) 
Corporation tax receivable     27.6    34.8 
---------------------------  ------  ------ 
 

(e) Deferred taxation

The movement in deferred tax is analysed below:

 
                                            Property,                        Short-term 
                                                plant                         temporary 
                          Intangibles   and equipment  Tax losses    Rent   differences  Total 
                                 GBPm            GBPm        GBPm    GBPm          GBPm   GBPm 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
Deferred tax asset 
At 1 January 2016              (39.6)           (4.4)        32.0    50.5         (2.1)   36.4 
Current year movement           (4.0)          (14.0)       (3.2)     9.6           1.7  (9.9) 
Prior year movement                 -           (1.3)         3.9       -         (2.2)    0.4 
Transfers                         0.3           (0.1)       (0.3)   (0.2)           0.5    0.2 
Exchange rate movements        (11.5)           (0.7)         1.9     9.9           2.6    2.2 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
At 1 January 2017              (54.8)          (20.5)        34.3    69.8           0.5   29.3 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
Current year movement            19.9             1.3       (5.5)  (17.2)         (3.1)  (4.6) 
Prior year movement                 -           (1.6)         0.3     0.4             -  (0.9) 
Transfers                           -             2.2       (1.3)   (0.5)         (0.6)  (0.2) 
Exchange rate movements           5.5             1.1       (0.9)   (5.4)         (0.9)  (0.6) 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
At 31 December 2017            (29.4)          (17.5)        26.9    47.1         (4.1)   23.0 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
 
Deferred tax liability 
At 1 January 2016                   -           (1.5)         0.7       -         (0.8)  (1.6) 
Current year movement           (0.1)           (1.9)         1.3   (0.4)           0.2  (0.9) 
Prior year movement                 -             0.1       (0.1)       -             -      - 
Transfers                       (0.3)             0.2         0.2     0.2         (0.5)  (0.2) 
Exchange rate movements             -           (0.1)         0.3       -           0.1    0.3 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
At 1 January 2017               (0.4)           (3.2)         2.4   (0.2)         (1.0)  (2.4) 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
Current year movement           (0.1)             0.3       (0.2)     0.6         (0.2)    0.4 
Prior year movement                 -               -       (0.3)       -           0.7    0.4 
Transfers                           -           (2.2)         1.3     0.5           0.6    0.2 
Exchange rate movements             -               -           -       -           0.1    0.1 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
At 31 December 2017             (0.5)           (5.1)         3.2     0.9           0.2  (1.3) 
------------------------  -----------  --------------  ----------  ------  ------------  ----- 
 

The movements in deferred taxes included above are after the offset of deferred tax assets and deferred tax liabilities where there is a legally enforceable right to set off and they relate to income taxes levied by the same taxation authority.

Deferred tax assets recognised on short-term temporary differences consist predominantly of provisions deductible when paid. Deferred tax assets have been recognised in excess of deferred tax liabilities on the basis that there are forecast taxable profits in the entities concerned.

At the balance sheet date, the temporary difference arising from unremitted earnings of overseas subsidiaries was GBP19.8m (2016: GBP94.1m). The only tax that would arise on these reserves would be non-recoverable withholding tax.

10. Earnings per ordinary share (basic and diluted)

 
                                                                             2017          2016 
-------------------------------------------------------------------  ------------  ------------ 
Basic and diluted profit for the year attributable to shareholders 
 (GBPm)                                                                     114.0         138.8 
-------------------------------------------------------------------  ------------  ------------ 
Basic earnings per share (p)                                                 12.4          14.9 
Diluted earnings per share (p)                                               12.3          14.7 
-------------------------------------------------------------------  ------------  ------------ 
Weighted average number of shares for basic EPS                       915,676,309   929,830,458 
Weighted average number of shares under option                         20,223,265    26,744,249 
Weighted average number of shares that would have been issued at 
 average market price                                                (11,750,214)  (14,295,963) 
Weighted average number of share awards under the CIP and LTIP          2,088,344     1,736,399 
-------------------------------------------------------------------  ------------  ------------ 
Weighted average number of shares for diluted EPS                     926,237,704   944,015,143 
-------------------------------------------------------------------  ------------  ------------ 
 

Options are considered dilutive when they would result in the issue of ordinary shares for less than the market price of ordinary shares in the period. The amount of the dilution is taken to be the average market price of shares during the period minus the exercise price. There were no material awards considered anti-dilutive at the reporting date.

The average market price of one share during the year was 285.56p (2016: 283.67p).

11. Dividends

 
                                                                     2017   2016 
------------------------------------------------------------------  -----  ----- 
Dividends per ordinary share proposed                               3.95p  3.55p 
Interim dividends per ordinary share declared and paid during the 
 year                                                               1.75p  1.55p 
------------------------------------------------------------------  -----  ----- 
 

Dividends of GBP48.5m were paid during the year (2016: GBP43.3m). The Company has proposed to shareholders that a final dividend of 3.95p per share will be paid (2016: 3.55p). Subject to shareholder approval, it is expected that the dividend will be paid on 25 May 2018.

12. Goodwill

 
                                                  GBPm 
----------------------------------------------  ------ 
Cost 
At 1 January 2016                                612.2 
Recognised on acquisition of subsidiaries          6.8 
Disposals                                        (1.3) 
Transferred to assets held for sale              (4.5) 
Exchange rate movements                           72.1 
----------------------------------------------  ------ 
At 31 December 2016                              685.3 
----------------------------------------------  ------ 
Recognised on acquisition of subsidiaries (1)      3.3 
Exchange rate movements                         (21.9) 
----------------------------------------------  ------ 
At 31 December 2017                              666.7 
----------------------------------------------  ------ 
 
Net book value 
At 31 December 2016                              685.3 
----------------------------------------------  ------ 
At 31 December 2017                              666.7 
----------------------------------------------  ------ 
 

1. Net of GBP0.2m derecognised on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Cash-generating units (CGUs), defined as individual business centres, are grouped by country of operation for the purposes of carrying out impairment reviews of goodwill as this is the lowest level at which it can be assessed. Goodwill acquired through business combinations is held at a country level and is subject to impairment reviews based on the cash flows of the CGUs within that country.

The goodwill attributable to the reportable business segments is as follows:

 
                                                2017   2016 
Carrying amount of goodwill included within:    GBPm   GBPm 
---------------------------------------------  -----  ----- 
Americas                                       285.8  311.1 
EMEA                                           125.1  119.4 
Asia                                            34.7   35.4 
United Kingdom                                 221.1  219.4 
---------------------------------------------  -----  ----- 
                                               666.7  685.3 
---------------------------------------------  -----  ----- 
 

The carrying value of goodwill and indefinite life intangibles allocated to two countries, the USA and the UK, is material relative to the total carrying value, comprising 73% of the total. The remaining 27% of the carrying value is allocated to a further 41 countries. The goodwill and indefinite life intangibles allocated to the USA and the UK are set out below:

 
                            Intangible 
                  Goodwill      assets   2017   2016 
                      GBPm        GBPm   GBPm   GBPm 
----------------  --------  ----------  -----  ----- 
USA                  262.4           -  262.4  286.3 
United Kingdom       221.1        11.2  232.3  230.6 
Other countries      183.2           -  183.2  179.6 
----------------  --------  ----------  -----  ----- 
                     666.7        11.2  677.9  696.5 
----------------  --------  ----------  -----  ----- 
 

The indefinite life intangible asset relates to the brand value arising from the acquisition of the remaining 58% of the UK business in the year ended 31 December 2006 (see note 13).

The value in use for each country has been determined using a model which derives the individual value in use for each country from the value in use of the Group as a whole. Although the model includes budgets and forecasts prepared by management it also reflects external factors, such as capital market risk pricing as reflected in the market capitalisation of the Group and prevailing tax rates, which have been used to determine the risk adjusted discount rate for the Group. Management believes that the projected cash flows are a reasonable reflection of the likely outcomes over the medium to long term. In the event that trading conditions deteriorate beyond the assumptions used in the projected cash flows, it is also possible that impairment charges could arise in future periods.

The following key assumptions have been used in calculating the value in use for each country:

-- Future cash flows are based on forecasts prepared by management. The model excludes cost savings and restructurings that are anticipated but had not been committed to at the date of the determination of the value in use. Thereafter, forecasts have been prepared by management for a further four years from 2018 that reflect an average annual growth rate of 3% (2017: 3%);

-- These forecasts exclude the impact of acquisitive growth expected to take place in future periods;

-- Management considers these projections to be a reasonable projection of margins expected at the mid-cycle position. Cash flows beyond 2021 have been extrapolated using a 2% growth rate which management believes is a reasonable long-term growth rate for any of the markets in which the relevant countries operate. A terminal value is included in the assessment, reflecting the Group's expectation that it will continue to operate in these markets and the long-term nature of the businesses; and

-- The Group applies a country specific pre-tax discount rate to the pre-tax cash flows for each country. The country specific discount rate is based on the underlying weighted average cost of capital (WACC) for the Group. The Group WACC is then adjusted for each country to reflect the assessed market risk specific to that country. The Group pre-tax WACC decreased from 11.3% in 2016 to 9.9% in 2017 (post-tax WACC: 7.9%). The country specific pre-tax WACC reflecting the respective market risk adjustment has been set between

9.3% and 12.8% (2016: 10.7% to 14.2%).

The amounts by which the values in use exceed the carrying amounts of goodwill are sufficiently large to enable the Directors to conclude that a reasonably possible change in the key assumptions would not result in an impairment charge in any of the countries. Foreseeable events are unlikely to result in a change in the projections of such a significant nature as to result in the goodwill carrying amount exceeding their recoverable amount. The forecast models used in assessing the impairment of goodwill are based on the related

business centre structure at the end of the year.

The US model assumes an average centre contribution of 17% over the next five years. Revenue and costs grow at 3% per annum from 2018. A terminal value centre gross margin of 17% is adopted from 2021, with a 2% long-term growth rate assumed on revenue and costs into perpetuity. The cash flows have been discounted using a pre-tax discount rate of 10% (2016: 14%).

The UK model assumes an average centre contribution of 17% over the next five years. Revenue and costs grow at 3% per annum from 2018. A terminal value centre gross margin of 17% is adopted from 2021, with a 2% long-term growth rate assumed on revenue and costs into perpetuity. The cash flows have been discounted using a pre-tax discount rate of 10% (2016: 11%).

Management has considered the following sensitivities:

Market growth and WIPOW - Management has considered the impact of a variance in market growth and WIPOW. The value in use calculation shows that if the long-term growth rate was reduced to nil, the recoverable amount of the US and UK would still be greater than their carrying value.

Discount rate - Management has considered the impact of an increase in the discount rate applied to the calculation. The value in use calculation shows that for the recoverable amount to be less than its carrying value, the pre-tax discount rate would have to be increased to 12% (2016: 24%) for the US and 16% (2016: 38%) for the UK.

13. Other intangible assets

 
                                         Customer 
                                  Brand     lists  Software  Total 
                                   GBPm      GBPm      GBPm   GBPm 
--------------------------------  -----  --------  --------  ----- 
Cost 
At 1 January 2016                  56.3      28.8      58.7  143.8 
Additions at cost                   0.2         -       5.3    5.5 
Acquisition of subsidiaries           -       1.1         -    1.1 
Disposals                             -     (0.1)     (0.3)  (0.4) 
Exchange rate movements             8.8       2.8       2.9   14.5 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2016                65.3      32.6      66.6  164.5 
--------------------------------  -----  --------  --------  ----- 
Additions at cost                     -         -       3.6    3.6 
Acquisition of subsidiaries (1)       -       1.6         -    1.6 
Impairment                            -         -     (6.6)  (6.6) 
Exchange rate movements           (4.4)     (2.0)     (3.1)  (9.5) 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2017                60.9      32.2      60.5  153.6 
--------------------------------  -----  --------  --------  ----- 
 
Amortisation 
At 1 January 2016                  25.6      26.5      37.9   90.0 
Charge for year                     2.5       2.4       7.8   12.7 
Disposals                             -     (0.1)         -  (0.1) 
Exchange rate movements             5.2       2.6       1.3    9.1 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2016                33.3      31.4      47.0  111.7 
--------------------------------  -----  --------  --------  ----- 
Charge for year                     2.6       1.4       6.9   10.9 
Impairment                            -         -     (5.0)  (5.0) 
Exchange rate movements           (2.9)     (1.9)     (4.6)  (9.4) 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2017                33.0      30.9      44.3  108.2 
--------------------------------  -----  --------  --------  ----- 
 
Net book value 
At 1 January 2016                  30.7       2.3      20.8   53.8 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2016                32.0       1.2      19.6   52.8 
--------------------------------  -----  --------  --------  ----- 
At 31 December 2017                27.9       1.3      16.2   45.4 
--------------------------------  -----  --------  --------  ----- 
 

1. Includes GBP0.1m on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Included within the brand value is GBP11.2m relating to the acquisition of the remaining 58% of the UK business in the year ended 31 December 2006. The Regus brand acquired in this transaction is assumed to have an indefinite useful life due to the fact that the value of the brand is intrinsically linked to the continuing operation of the Group.

As a result of the Regus brand acquired with the UK business having an indefinite useful life no amortisation is charged but the carrying value is assessed for impairment on an annual basis. The brand was tested at the balance sheet date against the recoverable amount of the UK business segment at the same time as the goodwill arising on the acquisition of the UK business (see note 12).

The remaining amortisation life for definite life brands is seven years.

14. Property, plant and equipment

 
                                        Land      Leasehold       Furniture   Computer 
                               and buildings   improvements   and equipment   hardware    Total 
                                        GBPm           GBPm            GBPm       GBPm     GBPm 
----------------------------  --------------  -------------  --------------  ---------  ------- 
Cost 
At 1 January 2016                       11.4        1,136.0           497.1       94.9  1,739.4 
Additions                               26.3          215.7            57.9       13.9    313.8 
Acquisition of subsidiaries                -            2.6             0.6        0.7      3.9 
Disposals                             (11.4)         (20.0)          (10.7)      (2.9)   (45.0) 
Exchange rate movements                    -          198.9            83.3       16.1    298.3 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 1 January 2017                       26.3        1,533.2           628.2      122.7  2,310.4 
----------------------------  --------------  -------------  --------------  ---------  ------- 
Additions                                9.5          253.0            71.2       11.2    344.9 
Acquisition of subsidiaries 
 (1)                                    95.5            1.5             2.0        0.2     99.2 
Disposals                                  -         (16.5)           (8.5)      (1.4)   (26.4) 
Exchange rate movements                  0.1         (82.9)          (32.4)      (4.7)  (119.9) 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 31 December 2017                    131.4        1,688.3           660.5      128.0  2,608.2 
----------------------------  --------------  -------------  --------------  ---------  ------- 
 
Accumulated depreciation 
 
 At 1 January 2016                         -          469.9           290.6       61.9    822.4 
Charge for the year                      0.4          116.4            49.4       15.6    181.8 
Disposals                                  -         (14.9)           (8.9)      (3.0)   (26.8) 
Exchange rate movements                    -           81.0            47.8        9.8    138.6 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 1 January 2017                        0.4          652.4           378.9       84.3  1,116.0 
----------------------------  --------------  -------------  --------------  ---------  ------- 
Charge for the year                      2.0          132.6            51.1       16.4    202.1 
Disposals                                  -         (12.8)           (7.5)      (1.3)   (21.6) 
Impairment                                 -            0.1               -          -      0.1 
Exchange rate movements                    -         (32.7)          (19.8)      (3.1)   (55.6) 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 31 December 2017                      2.4          739.6           402.7       96.3  1,241.0 
----------------------------  --------------  -------------  --------------  ---------  ------- 
 
Net book value 
At 1 January 2016                       11.4          666.1           206.5       33.0    917.0 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 31 December 2016                     25.9          880.8           249.3       38.4  1,194.4 
----------------------------  --------------  -------------  --------------  ---------  ------- 
At 31 December 2017                    129.0          948.7           257.8       31.7  1,367.2 
----------------------------  --------------  -------------  --------------  ---------  ------- 
 

1. Includes GBP0.2m on the finalisation of the accounting for prior year acquisitions previously reported on a provisional basis

Additions include GBPnil in respect of assets acquired under finance leases (2016: GBPnil).

15. Other long-term receivables

 
                                                       2017   2016 
                                                       GBPm   GBPm 
----------------------------------------------------  -----  ----- 
Deposits held by landlords against rent obligations    76.3   78.2 
Acquired lease fair value asset                         4.4    5.3 
Other                                                     -    0.2 
----------------------------------------------------  -----  ----- 
                                                       80.7   83.7 
----------------------------------------------------  -----  ----- 
 

16. Trade and other receivables

 
                                                       2017   2016 
                                                       GBPm   GBPm 
----------------------------------------------------  -----  ----- 
Trade receivables, net                                199.3  200.9 
Prepayments and accrued income                        167.3  171.8 
Other receivables                                     108.7   85.6 
VAT recoverable                                        98.1   49.5 
Deposits held by landlords against rent obligations     7.2    7.6 
Acquired lease fair value asset                         1.2    1.7 
                                                      ----- 
                                                      581.8  517.1 
----------------------------------------------------  -----  ----- 
 

17. Trade and other payables (including customer deposits)

 
                                       2017   2016 
                                       GBPm   GBPm 
------------------------------------  -----  ----- 
Customer deposits                     429.8  421.0 
Deferred rents                        121.3  113.2 
Other accruals                        108.5  134.4 
Deferred partner contributions         59.2   68.5 
Trade payables                         74.0   60.3 
VAT payable                            90.2   53.1 
Other payables                         13.7   12.5 
Other tax and social security           5.1    9.0 
Acquired lease fair value liability     3.0    3.2 
                                      ----- 
Total current                         904.8  875.2 
------------------------------------  -----  ----- 
 

18. Other long-term payables

 
                                       2017   2016 
                                       GBPm   GBPm 
------------------------------------  -----  ----- 
Deferred partner contributions        293.8  265.4 
Deferred rents                        244.6  244.1 
Acquired lease fair value liability     3.7    8.3 
Other payables                         11.1   14.3 
------------------------------------  -----  ----- 
Total non-current                     553.2  532.1 
------------------------------------  -----  ----- 
 

19. Borrowings

The Group's total loan and borrowing position at 31 December 2017 and at 31 December 2016 had the following maturity profiles:

Bank and other loans

 
                                                       2017   2016 
                                                       GBPm   GBPm 
----------------------------------------------------  -----  ----- 
Repayments falling due as follows: 
In more than one year but not more than two years       8.9    6.9 
In more than two years but not more than five years   329.2  186.7 
In more than five years                                 4.8      - 
----------------------------------------------------  -----  ----- 
Total non-current                                     342.9  193.6 
Total current                                           8.5    7.8 
----------------------------------------------------  -----  ----- 
Total bank and other loans                            351.4  201.4 
----------------------------------------------------  -----  ----- 
 

20. Provisions

 
                                     2017                          2016 
                          ---------------------------  ---------------------------- 
                                Onerous                      Onerous 
                                 leases                       leases 
                           and closures  Other  Total   and closures   Other  Total 
                                   GBPm   GBPm   GBPm           GBPm    GBPm   GBPm 
------------------------  -------------  -----  -----  -------------  ------  ----- 
At 1 January                        3.5    5.9    9.4            7.7     5.2   12.9 
Provided in the period              3.2    2.1    5.3            2.3     3.0    5.3 
Utilised in the period            (0.3)  (1.0)  (1.3)          (1.4)   (1.6)  (3.0) 
Provisions released               (2.8)  (1.2)  (4.0)          (5.1)   (0.4)  (5.5) 
Exchange rate movements               -      -      -              -   (0.3)  (0.3) 
------------------------  -------------  -----  -----  -------------  ------  ----- 
At 31 December                      3.6    5.8    9.4            3.5     5.9    9.4 
------------------------  -------------  -----  -----  -------------  ------  ----- 
Analysed between: 
Current                             0.4    4.1    4.5            0.3     5.7    6.0 
Non-current                         3.2    1.7    4.9            3.2     0.2    3.4 
------------------------  -------------  -----  -----  -------------  ------  ----- 
At 31 December                      3.6    5.8    9.4            3.5     5.9    9.4 
------------------------  -------------  -----  -----  -------------  ------  ----- 
 

Onerous leases and closures

Provisions for onerous leases and closure costs relate to the estimated future costs of centre closures and onerous property leases. The maximum period over which the provisions are expected to be utilised expires by 31 December 2025.

Other

Other provisions include the estimated costs of claims against the Group outstanding at the year end, of which, due to their nature, the maximum period over which they are expected to be utilised is uncertain.

21. Investments in joint ventures

 
                                          Provision 
                                        for deficit 
                          Investments            in 
                             in joint         joint 
                             ventures      ventures  Total 
                                 GBPm          GBPm   GBPm 
------------------------  -----------  ------------  ----- 
At 1 January 2016                 5.6         (4.1)    1.5 
Additions                         6.8             -    6.8 
Dividends received              (0.9)             -  (0.9) 
Share of loss                   (1.5)           0.7  (0.8) 
Disposal of investment            3.0             -    3.0 
Exchange rate movements           0.6             -    0.6 
------------------------  -----------  ------------  ----- 
At 31 December 2016              13.6         (3.4)   10.2 
------------------------  -----------  ------------  ----- 
Additions                         0.3             -    0.3 
Share of loss                   (0.4)         (0.4)  (0.8) 
Exchange rate movements         (1.1)             -  (1.1) 
------------------------  -----------  ------------  ----- 
At 31 December 2017              12.4         (3.8)    8.6 
------------------------  -----------  ------------  ----- 
 

The Group has 49 joint ventures (2016: 41) at the reporting date, all of which are individually immaterial. The Group has a legal obligation in respect of its share of any deficits recognised by these operations.

The results of the joint ventures below are the full results of the joint ventures and do not represent the effective share:

 
                                          2017    2016 
                                          GBPm    GBPm 
--------------------------------------  ------  ------ 
Income statement 
Revenue                                   29.9    23.5 
Expenses                                (31.5)  (22.5) 
(Loss)/profit before tax for the year    (1.6)     1.0 
Tax charge                               (0.3)   (0.7) 
--------------------------------------  ------  ------ 
(Loss)/profit after tax for the year     (1.9)     0.3 
--------------------------------------  ------  ------ 
Net assets/(liabilities) 
Non-current assets                        15.0    12.2 
Current assets                            35.7    28.0 
Current liabilities                     (46.6)  (30.3) 
Non-current liabilities                  (1.5)   (2.1) 
--------------------------------------  ------  ------ 
Net assets                                 2.6     7.8 
--------------------------------------  ------  ------ 
 

22. Share capital

Ordinary equity share capital

 
                                          2017                    2016 
                                 ----------------------  ---------------------- 
                                                Nominal                 Nominal 
                                                  value                   value 
                                        Number     GBPm         Number     GBPm 
-------------------------------  -------------  -------  -------------  ------- 
Authorised 
Ordinary 1p shares in IWG 
 plc (2016: Regus plc) at 
 1 January                       8,000,000,000     80.0  8,000,000,000     80.0 
Ordinary 1p shares in IWG 
 plc at 31 December              8,000,000,000     80.0  8,000,000,000     80.0 
-------------------------------  -------------  -------  -------------  ------- 
Issued and fully paid up 
Ordinary 1p shares in IWG 
 plc (2016: Regus plc) at 
 1 January                         923,357,438      9.2    950,969,822      9.5 
Cancellation of 1p shares 
 in Regus plc held in treasury 
 (1)                                         -        -   (27,612,384)    (0.3) 
Ordinary shares in IWG plc 
 issued on formation of the 
 company (1)                                 -        -    923,357,438      9.2 
Ordinary shares in Regus 
 plc exchanged for ordinary 
 shares in IWG plc (1)                       -        -  (923,357,438)    (9.2) 
Ordinary 1p shares in IWG 
 plc at 31 December                923,357,438      9.2    923,357,438      9.2 
-------------------------------  -------------  -------  -------------  ------- 
 

1. As part of the Scheme of Arrangement completed on 19 December 2016

On 19 December 2016 under a Scheme of Arrangement between Regus plc, the former holding company of the Group, and its shareholders, under Article 125 of the Companies (Jersey) Law 1991, and as sanctioned by The Royal Court of Jersey, all the issued shares in Regus plc were cancelled and an equivalent number of new shares in Regus plc were issued to IWG plc in consideration for the allotment to shareholders of one ordinary share in IWG plc for each ordinary share in Regus plc that they held on the record date, 18 December 2016. As a result, IWG plc acquired all of the issued share capital of Regus plc in exchange for the issue of shares in IWG plc in the ratio of one IWG plc share for one Regus plc share.

Treasury share transactions involving Regus plc shares between 1 January 2016 and 19 December 2016

In the period ending 19 December 2016, 11,834,627 shares were purchased in the open market by Regus plc and 4,712,856 treasury shares held by Regus plc were utilised to satisfy the exercise of share awards by employees. At 19 December 2016, 27,612,384 shares were held as treasury shares. These shares were cancelled as part of the Group reorganisation and Scheme of Arrangement.

Treasury share transactions involving IWG plc shares between 19 December 2016 and 31 December 2016

In the period from 19 December 2016 to 31 December 2016, 1,280,032 shares were purchased in the open market by IWG plc and 109,333 treasury shares held by IWG plc were utilised to satisfy the exercise of share awards by employees. At 31 December 2016, 1,170,699 shares were held as treasury shares.

Treasury share transactions involving IWG plc shares between 1 January 2017 and 31 December 2017

During the year, 16,830,000 shares were purchased in the open market and 5,013,954 treasury shares held by the Group were utilised to satisfy the exercise of share awards by employees. As at 6 March 2018, 12,883,481 treasury shares were held. The holders of ordinary shares in IWG plc are entitled to receive such dividends as are declared by the Company and are entitled to one vote per share at meetings of the Company. Treasury shares do not carry such rights until reissued.

 
                                     2017                  2016 
                              -------------------  -------------------- 
                                   Number                Number 
                                of shares    GBPm     of shares    GBPm 
----------------------------  -----------  ------  ------------  ------ 
1 January                       1,170,699     2.9    20,490,613    42.9 
Purchase of treasury shares 
 in Regus plc                           -       -    11,834,627    31.1 
Treasury shares in Regus 
 plc utilised                           -       -   (4,712,856)   (8.3) 
Cancellation of treasury 
 shares in Regus plc                    -       -  (27,612,384)  (65.7) 
Purchase of treasury shares 
 in IWG plc                    16,830,000    51.1     1,280,032     3.1 
Treasury shares in IWG plc 
 utilised                     (5,013,954)  (14.4)     (109,333)   (0.2) 
31 December                    12,986,745    39.6     1,170,699     2.9 
----------------------------  -----------  ------  ------------  ------ 
 

In addition to the treasury share transactions, the Group purchased nil (2016: 467,291) shares on the open market at a cost of GBPnil (2016: GBP1.3 m) to directly settle the exercise of share awards by employees.

23. Analysis of financial assets/(liabilities)

 
                                          At                      Exchange       At 
                                       1 Jan    Cash  Non-cash        rate   31 Dec 
                                        2017    flow   changes   movements     2017 
                                        GBPm    GBPm      GBPm        GBPm     GBPm 
-----------------------------------  -------  ------  --------  ----------  ------- 
Cash and cash equivalents               50.1     0.5         -         4.4     55.0 
-----------------------------------  -------  ------  --------  ----------  ------- 
Gross cash                              50.1     0.5         -         4.4     55.0 
-----------------------------------  -------  ------  --------  ----------  ------- 
Debt due within one year               (7.8)   (1.4)         -         0.7    (8.5) 
Debt due after one year              (193.6)  (91.4)    (60.1)         2.2  (342.9) 
                                                                            ------- 
                                     (201.4)  (92.8)    (60.1)         2.9  (351.4) 
-----------------------------------  -------  ------  --------  ----------  ------- 
Net financial assets/(liabilities)   (151.3)  (92.3)    (60.1)         7.3  (296.4) 
-----------------------------------  -------  ------  --------  ----------  ------- 
 

Cash and cash equivalent balances held by the Group that are not available for use amounted to GBP9.3m at 31 December 2017 (2016: GBP11.3m). Of this balance, GBP7.1m (2016: GBP9.6m) is pledged as security against outstanding bank guarantees and a further GBP2.2m (2016: GBP1.7m) is pledged against various other commitments of the Group.

The Group acquired debt of GBP60.1m as part of an acquisition during the current period.

24. Financial instruments and financial risk management

The objectives, policies and strategies applied by the Group with respect to financial instruments and the management of capital are determined at Group level. The Group's Board maintains responsibility for the risk management strategy of the Group and the Chief Financial Officer is responsible for policy on a day-to-day basis. The Chief Financial Officer and Group Treasurer review the Group's risk management strategy and policies on an ongoing basis. The Board has delegated to the Group Audit Committee the responsibility for applying an effective system of internal control and compliance with the Group's risk management policies.

Exposure to credit, interest rate and currency risks arise in the normal course of business.

Going concern

The Strategic Report on pages 1 to 43 of the Annual Report and Accounts sets out the Group's strategy and the factors that are likely to affect the future performance and position of the business. The financial review on pages 32 to 36 within the Strategic Report reviews the trading performance, financial position and cash flows of the Group. During the year ended 31 December 2017, the Group made a significant investment in growth and the Group's net debt position increased by GBP145.1m to a net debt position of GBP296.4m as at 31 December 2017. The investment in growth is funded by a combination of cash flow generated from the Group's mature business centres and debt. The Group has a GBP550.0m revolving credit facility provided by a group of relationship banks with a final maturity in 2022, with a further option to extend to 2023. As at 31 December 2017, GBP131.8m was available and undrawn.

After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and, accordingly, continue to adopt the going concern basis in preparing the Annual Report and Accounts.

Credit risk

Credit risk could occur where a customer or counterparty defaults under the contractual terms of a financial instrument and arises principally in relation to customer contracts and the Group's cash deposits.

A diversified customer base, requirement for customer deposits, and payments in advance on workstation contracts minimise the Group's exposure to customer credit risk. No single customer contributes a material percentage of the Group's revenue. The Group's policy is to provide against trade receivables when specific debts are judged to be irrecoverable or where formal recovery procedures have commenced. A provision taking into account the customer deposit held is created where debts are more than three months overdue, which reflects the Group's historical experience of the likelihood of recoverability of these trade receivables. These provisions are reviewed on an ongoing basis to assess changes in the likelihood of recoverability.

The maximum exposure to credit risk for trade receivables at the reporting date, not taking into account customer deposits held, analysed by geographic region, is summarised below.

 
                  2017   2016 
                  GBPm   GBPm 
---------------  -----  ----- 
Americas          27.8   36.9 
EMEA              75.0   71.0 
Asia Pacific      41.6   41.8 
United Kingdom    54.9   51.2 
---------------  -----  ----- 
                 199.3  200.9 
---------------  -----  ----- 
 

All of the Group's trade receivables relate to customers purchasing workplace solutions and associated services and no individual customer has a material balance owing as a trade receivable.

The ageing of trade receivables at 31 December was:

 
                        Gross  Provision  Gross  Provision 
                         2017       2017   2016       2016 
                         GBPm       GBPm   GBPm       GBPm 
----------------------  -----  ---------  -----  --------- 
Not overdue             132.4          -  128.5          - 
Past due 0 - 30 days     43.3          -   43.9      (0.1) 
Past due 31 - 60 days    13.8          -   12.0          - 
More than 60 days        31.6     (21.8)   35.6     (19.0) 
----------------------  -----  ---------  -----  --------- 
                        221.1     (21.8)  220.0     (19.1) 
----------------------  -----  ---------  -----  --------- 
 

At 31 December 2017, the Group maintained a provision of GBP21.8m against potential bad debts (2016: GBP19.1m) arising from trade receivables. The Group had provided GBP16.2m (2016: GBP10.3m) in the year and utilised GBP13.5m (2016: GBP4.5m). Customer deposits of GBP429.8m (2016: GBP421.0m) are held by the Group, mitigating the risk of default.

The Group believes no provision is generally required for trade receivables that are not overdue as the Group collects the majority of its revenue in advance of the provision of office services and requires deposits from its customers.

Cash investments and derivative financial instruments are only transacted with counterparties of sound credit ratings, and management does not expect any of these counterparties to fail to meet their obligations.

Liquidity risk

The Group manages liquidity risk by closely monitoring the global cash position, the available and undrawn credit facilities, and forecast capital expenditure and expects to have sufficient liquidity to meet its financial obligations as they fall due. The Group has free cash and liquid investments (excluding blocked cash) of GBP45.7m (2016: GBP38.8m). In addition to cash and liquid investments, the Group had GBP131.8m available and undrawn under its committed borrowings. The Directors consider the Group has adequate liquidity to meet

day-to-day requirements.

The Group maintains a revolving credit facility provided by a group of international banks. During the year, the maturity was extended until 2022, with a further option to extend to 2023.

The debt provided under the bank facility is floating rate, however, as part of the Group's balance sheet management and to protect against a future increase in interest rates, GBP70.0m and $30.0m were swapped into a fixed rate liability for a three-year period with an average fixed rate of respectively 0.7% and 1.8% (excluding funding margin).

Although the Group has net current liabilities of GBP560.3m (2016: GBP581.1m), the Group does not consider that this gives rise to a liquidity risk. A large proportion of the net current liabilities comprise non-cash liabilities such as deferred income which will be recognised in future periods through the income statement. The Group holds customer deposits of GBP429.8m (2016: GBP421.0m) which are spread across a large number of customers and no deposit held for an individual customer is material. Therefore, the Group does not believe the balance represents a liquidity risk. The net current liabilities, excluding deferred income, were GBP275.0m at 31 December 2017 (2016: GBP304.7m).

Market risk

The Group is exposed to market risk primarily related to foreign currency exchange rates, interest rates and the market value of our investments in financial assets. These exposures are actively managed by the Group treasury department in accordance with a written policy approved by the Board of Directors. The Group does not use financial derivatives for trading or speculative reasons.

Interest rate risk

The Group manages its exposure to interest rate risk through the relative proportions of fixed rate debt and floating rate debt. Any surplus cash balances are invested short-term, and at the end of 2017 no cash was invested for a period exceeding three months.

Foreign currency risk

The Group is exposed to foreign currency exchange rate movements. The majority of day-to-day transactions of overseas subsidiaries are carried out in local currency and the underlying foreign exchange exposure is small. Transactional exposures do arise in some countries where it is local market practice for a proportion of the payables or receivables to be in other than the functional currency of the affiliate. Intercompany charging, funding and cash management activity may also lead to foreign exchange exposures. It is the policy of the Group to seek to minimise such transactional exposures through careful management of non-local currency assets and liabilities, thereby minimising the potential volatility in the income statement. Net investments in IWG affiliates with a functional currency other than sterling are of a long-term nature and the Group does not normally hedge such foreign currency translation exposures.

From time to time the Group uses short-term derivative financial instruments to manage its transactional foreign exchange exposures where these exposures cannot be eliminated through balancing the underlying risks. No transactions of a speculative nature are undertaken.

The foreign currency exposure arising from open third party transactions held in a currency other than the functional currency

of the related entity is summarised as follows:

 
                                                  2017 
                                      ---------------------------- 
GBPm                                    GBP    JPY     EUR     USD 
------------------------------------  -----  -----  ------  ------ 
Trade and other receivables             0.1      -     0.6    16.7 
Trade and other payables              (6.7)      -   (8.7)  (10.4) 
------------------------------------  -----  -----  ------  ------ 
Net statement of financial position 
 exposure                             (6.6)      -   (8.1)     6.3 
------------------------------------  -----  -----  ------  ------ 
                                                  2016 
                                      ---------------------------- 
GBPm                                    GBP    JPY     EUR     USD 
------------------------------------  -----  -----  ------  ------ 
Trade and other receivables               -      -    15.1    19.1 
Trade and other payables              (0.5)  (0.1)  (26.5)  (18.7) 
------------------------------------  -----  -----  ------  ------ 
Net statement of financial position 
 exposure                             (0.5)  (0.1)  (11.4)     0.4 
------------------------------------  -----  -----  ------  ------ 
 

Other market risks

The Group does not hold any available-for-sale equity securities and is therefore not subject to risks of changes in equity prices in the income statement.

Sensitivity analysis

For the year ended 31 December 2017, it is estimated that a general increase of one percentage point in interest rates would have decreased the Group's profit before tax by approximately GBP2.6m (2016: decrease of GBP1.9m) with a corresponding decrease in total equity.

It is estimated that a five percentage point weakening in the value of the US dollar against sterling would have decreased the Group's profit before tax by approximately GBP8.6m for the year ended 31 December 2017 (2016: decrease of GBP8.8m). It is estimated that a five percentage point weakening in the value of the euro against sterling would have decreased the Group's profit before tax by approximately GBP1.7m for the year ended 31 December 2017 (2016: decrease of GBP2.7m).

It is estimated that a five percentage point weakening in the value of the US dollar against sterling would have decreased the Group's total equity by approximately GBP11.1m for the year ended 31 December 2017 (2016: GBP11.3m). It is estimated that a five percentage point weakening in the value of the euro against sterling would have decreased the Group's total equity by approximately GBP1.1m for the year ended 31 December 2017 (2016: decrease of GBP0.4m).

Capital management

The Group's parent company is listed on the UK stock exchange and the Board's policy is to maintain a strong capital base. The Chief Financial Officer monitors the diversity of the Group's major shareholders and further details of the Group's communication with key investors can be found in the Corporate Governance Report on page 55. In 2006, the Board approved the commencement of a progressive dividend policy to enhance the total return to shareholders.

The Group's Chief Executive Officer, Mark Dixon, is the major shareholder of the Company and all executive members of the Board hold shares in the Company. Details of the Directors' shareholdings can be found in the report of the Remuneration Committee on pages 62 to 73. In addition, the Group operates various share option plans for key management and other senior employees.

Treasury share transactions involving IWG plc shares between 1 January 2017 and 31 December 2017

During the year, 16,830,000 shares were purchased in the open market and 5,013,954 treasury shares held by the Group were utilised to satisfy the exercise of share awards by employees. As at 31 December 2017, 12,986,745 treasury shares were held.

The Company declared an interim dividend of 1.75p per share (2016: 1.55p) during the year ended 31 December 2017 and proposed a final dividend of 3.95p per share (2016: 3.55p per share), a 11% increase on the 2016 dividend.

The Group's objective when managing capital (equity and borrowings) is to safeguard the Group's ability to continue as a going concern and to maintain an optimal capital structure to reduce the cost of capital. The Group has a net debt position of GBP296.4m at the end of 2017 (2016: GBP151.3m) and GBP131.8m (2016: GBP299.4m) of committed undrawn borrowings.

Effective interest rates

In respect of financial assets and financial liabilities, the following table indicates their effective interest rates at the balance sheet date and the periods in which they mature. Interest payments are excluded from the table.

The undiscounted cash flow and fair values of these instruments is not materially different from the carrying value.

As at 31 December 2017

 
                                 Effective             Contractual     Less                            More 
                                  interest   Carrying         cash     than                            than 
                                      rate      value         flow   1 year  1-2 years  2-5 years   5 years 
                                         %       GBPm         GBPm     GBPm       GBPm       GBPm      GBPm 
-------------------------------  ---------  ---------  -----------  -------  ---------  ---------  -------- 
Cash and cash equivalents             0.1%       55.0         55.0     55.0          -          -         - 
Trade and other receivables(1)           -      413.3        435.1    435.1          -          -         - 
Other long-term receivables(2)           -       76.3         76.3        -       38.1       38.2         - 
Derivative financial assets: 
Interest rate swaps 
                                                                                                -         - 
  *    Outflow                           -          -            -        -          - 
 
  *    Inflow                            -        0.2          0.2      0.2          -          -         - 
===============================  =========  =========  ===========  =======  =========  =========  ======== 
Financial assets(3)                             544.8        566.6    490.3       38.1       38.2         - 
-------------------------------  ---------  ---------  -----------  -------  ---------  ---------  -------- 
 
Non-derivative financial 
 liabilities(4): 
Bank loans and corporate 
 borrowings                           2.5%    (330.5)      (330.5)        -      (6.2)    (324.3)         _ 
Other loans                           1.9%     (20.9)       (20.9)    (8.5)      (2.7)      (4.9)     (4.8) 
Trade and other payables(5)              -    (721.3)      (721.3)  (721.3)          -          -         - 
Other long-term payables(5)              -     (11.1)       (11.1)        -     (11.1)          -         - 
 
Financial liabilities                       (1,083.8)    (1,083.8)  (729.8)     (20.0)    (329.2)     (4.8) 
-------------------------------  ---------  ---------  -----------  -------  ---------  ---------  -------- 
 

As at 31 December 2016

 
                                    Effective            Contractual     Less                            More 
                                     interest  Carrying         cash     than                            than 
                                         rate     value         flow   1 year  1-2 years  2-5 years   5 years 
                                            %      GBPm         GBPm     GBPm       GBPm       GBPm      GBPm 
----------------------------------  ---------  --------  -----------  -------  ---------  ---------  -------- 
Cash and cash equivalents                0.0%      50.1         50.1     50.1          -          -         - 
Trade and other receivables(1)              -     343.6        362.7    362.7          -          -         - 
Other long-term receivables(2)              -      78.4         78.4        -       39.3       39.1         - 
----------------------------------  ---------  --------  -----------  -------  ---------  ---------  -------- 
Financial assets(3)                               472.1        491.2    412.8       39.3       39.1         - 
----------------------------------  ---------  --------  -----------  -------  ---------  ---------  -------- 
 
Non-derivative financial 
 liabilities(4): 
Bank loans and corporate 
 borrowings                              2.9%   (193.6)      (193.6)        -      (6.9)    (186.7)         - 
Other loans                              4.6%     (7.8)        (7.8)    (7.8)          -          -         - 
Trade and other payables(5)                 -   (690.3)      (690.3)  (690.3)          -          -         - 
Other long-term payables(5)                 -    (14.3)       (14.3)        -     (14.3)          -         - 
Derivative financial liabilities: 
Interest rate swaps 
 
  *    Outflow                              -     (0.3)        (0.3)        -          -      (0.3)         - 
 
  *    Inflow                               -         -            -        -          -          -         - 
----------------------------------  ---------  --------  -----------  -------  ---------  ---------  -------- 
Financial liabilities                           (906.3)      (906.3)  (698.1)     (21.2)    (187.0)         - 
----------------------------------  ---------  --------  -----------  -------  ---------  ---------  -------- 
 

1. Excluding prepayments and accrued income and acquired lease fair value asset

2. Excluding acquired lease fair value asset

3. Financial assets are all held at amortised cost

4. All financial instruments are classified as variable rate instruments

5. Excluding deferred rents, deferred partner contributions and acquired lease fair value liability

Fair value disclosures

The fair values together with the carrying amounts shown in the balance sheet are as follows:

 
31 December 2017                           Carrying amount                             Fair value 
----------------------  -----------------------------------------------------  -------------------------- 
                                                                Cash 
                                                                flow 
                                   Cash,         Other             - 
                                   loans     financial       hedging           Level  Level  Level 
GBPm                     and receivables   liabilities   instruments    Total      1      2      3  Total 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
Cash and cash 
 equivalents                        55.0             -             -     55.0      -      -      -      - 
Trade and other 
 receivables                       413.3             -             -    413.3      -      -      -      - 
Other long-term 
 receivables                        76.3             -             -     76.3      -      -      -      - 
Derivative financial 
 asset                                 -             -           0.2      0.2      -    0.2      -    0.2 
Bank loans and 
 corporate borrowings                  -       (330.5)             -  (330.5)      -      -      -      - 
Other loans                            -        (20.9)             -   (20.9)      -      -      -      - 
Trade and other 
 payables                              -       (721.3)             -  (721.3)      -      -      -      - 
Other long-term 
 payables                              -        (11.1)             -   (11.1)      -      -      -      - 
                                   544.6     (1,083.8)           0.2  (539.0)      -    0.2      -    0.2 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
Unrecognised 
 gain                                                                                                   - 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
 
 
31 December 2016                           Carrying amount                             Fair value 
----------------------  -----------------------------------------------------  -------------------------- 
                                                                Cash 
                                   Cash,         Other          flow 
                                   loans     financial     - hedging           Level  Level  Level 
GBPm                     and receivables   liabilities   instruments    Total      1      2      3  Total 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
Cash and cash 
 equivalents                        50.1             -             -     50.1      -      -      -      - 
Trade and other 
 receivables                       343.6             -             -    343.6      -      -      -      - 
Other long-term 
 receivables                        78.4             -             -     78.4      -      -      -      - 
Bank loans and 
 corporate borrowings                  -       (193.6)             -  (193.6)      -      -      -      - 
Other loans                            -         (7.8)             -    (7.8)      -      -      -      - 
Trade and other 
 payables                              -       (690.3)             -  (690.3)      -      -      -      - 
Other long-term 
 payables                              -        (14.3)             -   (14.3)      -      -      -      - 
Derivative financial 
 liabilities                           -             -         (0.3)    (0.3)      -  (0.3)      -  (0.3) 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
                                   472.1       (906.0)         (0.3)  (434.2)      -  (0.3)      -  (0.3) 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
Unrecognised 
 gain                                                                                                   - 
----------------------  ----------------  ------------  ------------  -------  -----  -----  -----  ----- 
 

During the years ended 31 December 2016 and 31 December 2017, there were no transfers between levels for fair value measured instruments, and no financial instruments requiring level 3 fair value measurements were held.

Valuation techniques

When measuring the fair value of an asset or a liability, the Group uses market observable data as far as possible. Fair values are categorised into different levels in a fair value hierarchy based on the inputs used in the valuation techniques as follows:

   --   Level 1: quoted prices in active markets for identical assets or liabilities; 

-- Level 2: inputs other than quoted prices included in level 1 that are observable for the asset or liability, either directly or indirectly; and

   --   Level 3: inputs for the asset or liability that are not based on observable market data. 

The following tables show the valuation techniques used in measuring level 2 fair values and methods used for financial assets and liabilities not measured at fair value:

 
Type                                   Valuation technique 
-------------------------------------  ---------------------------------------- 
Cash and cash equivalents,             For cash and cash equivalents, 
 trade and other receivables/payables   receivables/payables with a 
 and customer deposits                  remaining life of less than 
                                        one year and customer deposits, 
                                        the book value approximates 
                                        the fair value because of their 
                                        short-term nature. 
-------------------------------------  ---------------------------------------- 
Loans and overdrafts                   The fair value of bank loans, 
                                        overdrafts and other loans approximates 
                                        the carrying value because interest 
                                        rates are at floating rates 
                                        where payments are reset to 
                                        market rates at intervals of 
                                        less than one year. 
-------------------------------------  ---------------------------------------- 
Foreign exchange contracts             The fair values are based on 
 and interest rate swaps                a combination of broker quotes, 
                                        forward pricing and swap models. 
-------------------------------------  ---------------------------------------- 
 

There was no significant unobservable input used in our valuation techniques.

Derivative financial instruments

The following table summarises the notional amount of the open contracts as at the reporting date:

 
                                         2017  2016 
                                          GBP   GBP 
                                            m     m 
---------------------------------------  ----  ---- 
Derivatives used for cash flow hedging   70.0  70.0 
---------------------------------------  ----  ---- 
                                         2017  2016 
                                          USD   USD 
                                            m     m 
---------------------------------------  ----  ---- 
Derivatives used for cash flow hedging   30.0  30.0 
---------------------------------------  ----  ---- 
 

Committed borrowings

 
                                 2017        2017       2016        2016 
                             Facility   Available   Facility   Available 
                                 GBPm        GBPm       GBPm        GBPm 
--------------------------  ---------  ----------  ---------  ---------- 
Revolving credit facility       550.0       131.8      550.0       299.4 
--------------------------  ---------  ----------  ---------  ---------- 
 

The Group maintains a revolving credit facility provided by a group of international banks. During the year, the maturity was extended until 2022, with a further option to extend to 2023. As at 31 December, GBP131.8m was available and undrawn under this facility.

The debt provided under the credit facility is floating rate, however, as part of the Group's balance sheet management and to protect against a future increase in interest rates, GBP70.0m and $30.0m were swapped into a fixed rate liability for a three-year period with an average fixed rate of respectively 0.7% and 1.8% (excluding funding margin).

The GBP550.0m revolving credit facility is subject to financial covenants relating to net debt to EBITDA, and EBITDA plus rent to interest plus rent. The Group is in compliance with all covenant requirements.

25. Share-based payments

There are four share-based payment plans, details of which are outlined below:

Plan 1: IWG Group Share Option Plan

During 2004 the Group established the IWG Group Share Option Plan that entitles Executive Directors and certain employees to purchase shares in IWG plc (previously Regus plc). In accordance with this programme, holders of vested options are entitled to purchase shares at the market price of the shares at the day before the date of grant.

The IWG Group also operates the IWG Group Share Option Plan (France) which is included within the numbers for the IWG Share Option Plan disclosed above. The terms of the IWG Share Option Plan (France) are materially the same as the IWG Group Share Option Plan with the exception that they are only exercisable from the fourth anniversary of the date of grant, assuming the performance conditions have been met.

Reconciliation of outstanding share options

 
                                      2017                     2016 
                             -----------------------  ---------------------- 
                                                                    Weighted 
                                            Weighted                 average 
                                  Number     average       Number   exercise 
                                      of    exercise           of      price 
                                   share       price        share        per 
                                 options   per share      options      share 
---------------------------  -----------  ----------  -----------  --------- 
At 1 January                  24,519,624      169.62   29,494,624     155.35 
Granted during the year        2,200,507      244.28    1,848,431     301.59 
Lapsed during the year       (4,475,884)      189.71  (2,972,532)     190.48 
Exercised during the year    (3,984,457)      107.80  (3,850,899)     101.69 
---------------------------  -----------  ----------  -----------  --------- 
Outstanding at 31 December    18,259,790      179.79   24,519,624     169.62 
---------------------------  -----------  ----------  -----------  --------- 
Exercisable at 31 December     5,622,041      118.81    6,357,981     119.87 
---------------------------  -----------  ----------  -----------  --------- 
 
 
                              Weighted 
                               average 
                              exercise 
                   Numbers       price                               At 31 Dec       Exercisable      Expiry 
Date of grant      granted   per share        Lapsed     Exercised        2017              from        date 
--------------  ----------  ----------  ------------  ------------  ----------  ---  -----------  ---------- 
23/03/2010       3,986,000      100.50   (3,463,777)     (425,258)      96,965  (1)   23/03/2013  23/03/2020 
28/06/2010         617,961       75.00     (546,198)      (50,956)      20,807  (1)   28/06/2013  28/06/2020 
01/09/2010         160,646       69.10     (146,728)       (9,856)       4,062  (1)   01/09/2013  01/09/2020 
01/04/2011       2,400,000      114.90     (954,402)     (481,866)     963,732  (1)   01/04/2014  01/04/2021 
30/06/2011       9,867,539      109.50   (4,900,647)   (4,089,695)     877,197  (1)   30/06/2014  30/06/2021 
13/06/2012      11,189,000       84.95   (3,833,070)   (5,315,855)   2,040,075  (1)   13/06/2015  13/06/2022 
12/06/2013       7,741,000      155.60   (4,280,910)   (1,553,703)   1,906,387        12/06/2016  12/06/2023 
18/11/2013         600,000      191.90     (575,000)             -      25,000        18/11/2016  17/11/2023 
18/12/2013       1,000,000      195.00     (750,000)             -     250,000        18/12/2016  17/12/2023 
20/05/2014       1,845,500      187.20   (1,658,500)      (53,433)     133,567        20/05/2017  19/05/2024 
05/11/2014      12,875,796      186.00   (4,606,142)       (9,677)   8,259,977        05/11/2017  04/11/2024 
19/05/2015       1,906,565      250.80   (1,794,565)             -     112,000        19/05/2018  18/05/2025 
22/12/2015       1,154,646      322.20     (270,528)             -     884,118        22/12/2018  22/12/2025 
29/06/2016         444,196      272.50     (175,000)             -     269,196        29/06/2019  29/06/2026 
28/09/2016         249,589      258.00      (33,389)             -     216,200        28/09/2019  28/09/2026 
01/03/2017       1,200,000      283.70             -             -   1,200,000        01/03/2020  01/03/2027 
14/12/2017       1,000,507      197.00             -             -   1,000,507        14/12/2020  14/12/2027 
--------------  ----------  ----------  ------------  ------------  ----------  ---  -----------  ---------- 
Total           58,238,945      151.73  (27,988,856)  (11,990,299)  18,259,790 
--------------  ----------  ----------  ------------  ------------  ----------  ---  -----------  ---------- 
 

1. All options have vested as of 31 December 2016

Performance conditions for share options

June 2013 share option plan

The Group performance targets for the options awarded in June 2013, based on Group operating profit for the year ending 31 December 2013, were partially met. Those options that are eligible to vest will vest as follows:

 
            Proportion 
               to vest 
----------  ---------- 
June 2016          1/3 
June 2017          1/3 
June 2018          1/3 
----------  ---------- 
 

November 2013 share option plan

The options awarded in November 2013 are partly subject to a performance target based on the earnings before tax for the years ending 31 December 2016 and 31 December 2017, such that the number of shares vesting will be subject to the satisfaction of a pre-determined earnings before tax target in 2016 and 2017.

Once performance conditions are satisfied, those options that are eligible to vest will vest on the anniversary of the grant date in the year following achievement of one or more of the target thresholds. Those options not subject to the performance targets are eligible to be exercised in three equal tranches from the third anniversary of the grant date.

December 2013 share option plan

The options awarded in December 2013 are subject to a performance target based on the earnings before tax for the years ending 31 December 2018 and 31 December 2021, such that the number of shares vesting will be subject to the satisfaction of a pre-determined earnings before tax target in 2018 and 2021.

Once performance conditions are satisfied, those options that are eligible to vest will vest on the anniversary of the grant date in the year following attainment of one or more of the target thresholds. Those options not subject to the performance targets are eligible to be exercised in three equal tranches from the third anniversary of the grant date.

May 2014 share option plan

The options awarded in May 2014 are conditional on the ongoing employment of the related employees for a specified period of time. Once this condition is satisfied, those options that are eligible to vest will vest as follows:

 
           Proportion 
              to vest 
---------  ---------- 
May 2017          1/3 
May 2018          1/3 
May 2019          1/3 
---------  ---------- 
 

November 2014 share option plan

The options awarded in November 2014 are conditional on the ongoing employment of the related employees and the achievement of margin targets. The dates and percentage of options vesting are dependent on the year in which the margin targets are achieved. The earliest dates on which the options are eligible to vest is as follows:

 
                Proportion 
                   to vest 
--------------  ---------- 
November 2017          1/5 
November 2018          1/5 
November 2019          1/5 
November 2020          1/5 
November 2021          1/5 
--------------  ---------- 
 

May 2015 share option plan

The options awarded in May 2015 are conditional on the ongoing employment of the related employees and the achievement of margin targets. The dates and percentage of options vesting are dependent on the year in which the margin targets are achieved. The earliest dates on which the options are eligible to vest is as follows:

 
           Proportion 
              to vest 
---------  ---------- 
May 2018          1/5 
May 2019          1/5 
May 2020          1/5 
May 2021          1/5 
May 2022          1/5 
---------  ---------- 
 

December 2015 share option plan

The Group performance targets for the options awarded in December 2015, based on Group operating profit for the year ending 31 December 2016, were met. Those options that are eligible to vest will vest as follows:

 
                Proportion 
                   to vest 
--------------  ---------- 
December 2018          1/5 
December 2019          1/5 
December 2020          1/5 
December 2021          1/5 
December 2022          1/5 
--------------  ---------- 
 

June 2016 share option plan

The Group performance targets for the options awarded in June 2016, based on Group operating profit for the year ending 31 December 2016, were met. Those options that are eligible to vest will vest as follows:

 
            Proportion 
               to vest 
----------  ---------- 
June 2019          1/5 
June 2020          1/5 
June 2021          1/5 
June 2022          1/5 
June 2023          1/5 
----------  ---------- 
 

September 2016 share option plan

The options awarded in September 2016 are conditional on the ongoing employment of the related employee for a specified period of time. Once this condition is satisfied, those options that are eligible to vest will vest as follows:

 
                 Proportion 
                    to vest 
---------------  ---------- 
September 2019          1/5 
September 2020          1/5 
September 2021          1/5 
September 2022          1/5 
September 2023          1/5 
---------------  ---------- 
 

March 2017 share option plan

The total number of shares awarded is subject to three different performance conditions. These conditions are measured over three financial years commencing on 1 January 2017. Thus, conditional on meeting these performance targets, these shares will vest in March 2020. One third is subject to defined earnings per share (EPS) conditions, one third is subject to relative total shareholder return (TSR) conditions and one third is subject to return on investment (ROI) conditions.

The EPS condition is based on the compound annual growth in EPS over the performance period measured from EPS in the financial year ending 31 December 2016 as follows:

 
                       % of one third of the 
Vesting scale                award that vest 
------------------  ------------------------ 
25%                                     100% 
                    On a straight-line basis 
Between 5% and 25%       between 0% and 100% 
5%                                        0% 
------------------  ------------------------ 
 

The TSR condition is based on the performance of the Group's TSR growth against the median TSR growth of the comparator group as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds the median by 10% or 
 more                                                 100% 
Exceeds the median by less than   On a straight-line basis 
 10%                                  between 25% and 100% 
Ranked at median                                       25% 
Ranked below the median                                 0% 
--------------------------------  ------------------------ 
 

The ROI condition is based on the ROI improvement over the performance period relative to ROI for the financial year ending 31 December 2016 as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds 2016 ROI plus 300 basis 
 points                                               100% 
Exceeds 2016 ROI by less than     On a straight-line basis 
 300 basis points                      between 0% and 100% 
Equal to or less than the 2016 
 ROI                                                    0% 
--------------------------------  ------------------------ 
 

Once this condition is satisfied, those options that are eligible to vest will vest as follows:

 
                 Proportion 
                    to vest 
---------------  ---------- 
September 2020          1/3 
September 2021          1/3 
September 2022          1/3 
---------------  ---------- 
 

December 2017 share option plan

The options awarded in December 2017 are conditional on the ongoing employment of the related employee for a specified period of time and are also subject to Group performance targets based on Group operating profit and employee's key performance indicators. Once performance conditions are satisfied those options that are eligible to vest will vest as follows:

 
                Proportion 
                   to vest 
--------------  ---------- 
December 2020          1/3 
December 2021          1/3 
December 2022          1/3 
--------------  ---------- 
 

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Monte Carlo simulation or the Black-Scholes formula. The expected volatility is based on the historic volatility adjusted for any abnormal movement in share prices.

The inputs to the model are as follows:

 
                         December      March  September       June   December        May 
                             2017       2017       2016       2016       2015       2015 
----------------------  ---------  ---------  ---------  ---------  ---------  --------- 
Share price on grant 
 date                     197.00p    283.70p    258.00p    272.50p    322.20p    250.80p 
Exercise price            197.00p    283.70p    258.00p    272.50p    322.20p    250.80p 
Expected volatility        33.31%     27.42%     27.45%     27.71%     24.80%     27.23% 
                         - 35.93%   - 29.87%   - 32.35%   - 34.81%   - 37.08%   - 30.12% 
Number of simulations           -          -          -          -          -          - 
Number of companies             -          -          -          -          -          - 
Option life             3-5 years  3-5 years  3-7 years  3-7 years  3-7 years  3-7 years 
Expected dividend           2.69%      1.80%      1.80%      1.71%      1.40%      1.59% 
Fair value of option       40.06p     44.51p     40.96p     44.28p     29.76p     42.35p 
 at time of grant        - 44.20p   - 76.88p   - 67.89p   - 78.68p    -90.61p   - 69.12p 
Risk-free interest          0.54%      0.23%      0.09%      0.14%      0.14%      0.81% 
 rate                     - 0.75%    - 0.56%    - 0.38%    - 0.39%    - 0.21%    - 1.53% 
----------------------  ---------  ---------  ---------  ---------  ---------  --------- 
 
 
                             November        May   December   November       June 
                                 2014       2014       2013       2013       2013 
--------------------------  ---------  ---------  ---------  ---------  --------- 
Share price on grant date     188.40p    191.00p    195.00p    191.90p    158.00p 
Exercise price                186.00p    187.20p    195.00p    191.90p    155.60p 
                               24.67%     27.30%                           40.31% 
Expected volatility          - 33.53%   - 41.91%     32.91%     32.69%    -48.98% 
Number of simulations               -          -          -          -     30,000 
Number of companies                 -          -          -          -          - 
Option life                 3-7 years  3-5 years  5-8 years  3-5 years  3-5 years 
Expected dividend               2.02%      2.00%      1.46%      1.46%      2.03% 
Fair value of option at        27.24p     30.80p     52.41p     45.73p     39.21p 
 time of grant               - 54.58p   - 59.63p   - 65.95p              - 58.39p 
Risk-free interest rate         0.90%      0.99%      1.57%      1.22%      0.67% 
                              - 1.81%    - 1.47%    - 2.30%               - 1.20% 
--------------------------  ---------  ---------  ---------  ---------  --------- 
 

Plan 2: IWG plc Co-Investment Plan (CIP) and Performance Share Plan (PSP)

The CIP operates in conjunction with the annual bonus whereby a gross bonus of up to 50% of basic annual salary will be taken as a deferred amount of shares (Investment Shares) to be released at the end of a defined period of not less than three years, with the balance of the bonus paid in cash. Awards of Matching Shares are linked to the number of Investment Shares awarded and will vest depending on the Company's future performance. The maximum number of Matching Shares which can be awarded to a participant in any calendar year under the CIP is 200% of salary. As such, the maximum number of Matching Shares which can be awarded, based on Investment Shares awarded, is in the ratio of 4:1.

The PSP provides for the Remuneration Committee to make stand-alone awards, based on normal plan limits, up to a maximum of 250% of base salary.

Reconciliation of outstanding share awards

 
                                            2017         2016 
                                     -----------  ----------- 
                                          Number       Number 
                                       of awards    of awards 
-----------------------------------  -----------  ----------- 
At 1 January                           3,292,656    3,673,686 
PSP awards granted during the year     1,095,406    1,038,179 
Lapsed during the year                  (37,099)      (9,129) 
Exercised during the year            (1,029,499)  (1,410,080) 
-----------------------------------  -----------  ----------- 
Outstanding at 31 December             3,321,464    3,292,656 
-----------------------------------  -----------  ----------- 
Exercisable at 31 December                     -            - 
-----------------------------------  -----------  ----------- 
 

The weighted average share price at the date of exercise for share awards exercised during the year ended 31 December 2017 was 289.66p (2016: 302.63p).

 
                                                      At 31 
              Date    Numbers                           Dec     Release 
Plan      of grant    granted  Lapsed  Exercised       2017        date 
-----  -----------  ---------  ------  ---------  ---------  ---------- 
PSP     03/03/2016  1,038,179       -          -  1,038,179  03/03/2021 
PSP     01/03/2017  1,095,406       -          -  1,095,406  01/03/2022 
-----  -----------  ---------  ------  ---------  ---------  ---------- 
                    2,133,585       -          -  2,133,585 
 -----------------  ---------  ------  ---------  ---------  ---------- 
 
 
                                                                           At 31 
                                Date    Numbers                              Dec       Release 
Plan                        of grant    granted     Lapsed  Exercised       2017       date(1) 
-----------------------  -----------  ---------  ---------  ---------  ---------  ------------ 
CIP: Matching shares      06/03/2013  1,217,176  (317,687)  (648,042)    251,447    06/03/2018 
CIP: Investment shares    05/03/2014    161,922          -  (161,922)          -    05/03/2017 
CIP: Matching shares      05/03/2014    647,688  (272,583)  (100,303)    274,802  See below(2) 
CIP: Investment shares    04/03/2015    207,952          -   (75,626)    132,326    04/03/2018 
CIP: Matching shares      04/03/2015    831,808  (302,504)          -    529,304    04/03/2020 
-----------------------  -----------  ---------  ---------  ---------  ---------  ------------ 
                                      3,066,546  (892,774)  (985,893)  1,187,879 
 -----------------------------------  ---------  ---------  ---------  ---------  ------------ 
 

1. Based on the outstanding shares as at 31 December 2017

2. The release dates for the remaining two tranches of the March 2014 CIP Matching Shares are 5 March 2018 and 5 March 2019 respectively

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Monte Carlo simulation.

The inputs to the model are as follows:

 
                              01/03/2017  03/03/2016     04/03/2015      05/03/2014      06/03/2013 
                              ----------  ----------  -------------  --------------  -------------- 
                                     PSP         PSP            CIP             CIP             CIP 
----------------------------  ----------  ----------  -------------  --------------  -------------- 
Share price on grant date        283.70p     300.00p        225.00p         253.30p         143.50p 
Exercise price                       Nil         Nil            Nil             Nil             Nil 
Number of simulations            250,000     250,000        250,000         250,000         250,000 
Number of companies                   32          32             32              32              32 
Award life                       5 years     5 years        3 years         3 years         3 years 
Expected dividend                  1.80%       1.50%          1.78%           1.66%           2.23% 
Fair value of award at time     155.83p-    183.08p-  75.67p-114.6p  83.11p-214.33p 
 of grant                        236.08p     277.36p                                 83.11p-134.21p 
                                                                             0.99%- 
Risk-free interest rate            0.56%       0.86%          1.01%           1.47%           0.35% 
----------------------------  ----------  ----------  -------------  --------------  -------------- 
 

It is recognised by the Remuneration Committee that the additional EPS targets represent a highly challenging goal and consequently, in determining whether they have been met, the Committee will exercise its discretion. The overall aim is that the relevant EPS targets must have been met on a run-rate or underlying basis. As such, an adjusted measure of EPS will be calculated to assess the underlying performance of the business.

The performance conditions are as follows:

2013 CIP Investment and matching grants

The total number of matching awards made in 2013 to each participant was divided into three separate equal amounts and is subject to future performance periods of three, four and five years respectively. Thus, conditional on meeting the performance targets, the first amount will vest in March 2016, the second will vest in March 2017 and the third will vest in March 2018. These vesting dates relate to the financial years ending 31 December 2015, 31 December 2016 and 31 December 2017 respectively. The vesting of these awards

is subject to the achievement of challenging corporate performance targets. 75% of each of the three amounts is subject to defined adjusted earnings per share (EPS) targets over the respective performance periods. The remaining 25% of each will be subject to relative total shareholder return (TSR) targets over the respective periods. The targets are as follows:

 
                                      Adjusted EPS targets 
                                         for the financial 
                                              years ending 
                                  ------------------------ 
% of awards eligible for vesting     2015     2016    2017 
--------------------------------  -------  -------  ------ 
25%                                 12.0p    14.0p   16.0p 
50%                                 12.6p    14.6p   16.6p 
75%                                 13.3p    15.3p   17.3p 
100%                                14.0p    16.0p   18.0p 
--------------------------------  -------  -------  ------ 
 

No shares will vest in each respective year unless the minimum adjusted EPS target for that year is achieved.

 
                                       IWG TSR % achieved 
                                              relative to 
                                           FTSE All Share 
% of awards eligible for vesting    Total Return index(1) 
---------------------------------  ---------------------- 
Below index                                            0% 
Equal to index                                        25% 
Equal to index + 15% p.a.                            100% 
---------------------------------  ---------------------- 
 

1. Over the three-, four- or five-year performance period

2014 CIP Investment and matching grants

The total number of matching awards made in 2014 to each participant was divided into three separate equal amounts and is subject to future performance periods of three, four and five years respectively. Thus, conditional on meeting the performance targets, the first amount will vest in March 2017, the second will vest in March 2018 and the third will vest in March 2019. These vesting dates relate to the financial years ending 31 December 2016, 31 December 2017 and 31 December 2018 respectively. The vesting of these awards

is subject to the achievement of challenging corporate performance targets. 75% of each of the three amounts is subject to defined adjusted earnings per share (EPS) targets over the respective performance periods. The remaining 25% of each will be subject to relative total shareholder return (TSR) targets over the respective periods. The targets are as follows:

 
                                      Adjusted EPS targets 
                                         for the financial 
                                              years ending 
                                  ------------------------ 
% of awards eligible for vesting     2016     2017    2018 
--------------------------------  -------  -------  ------ 
25%                                 14.3p    16.1p   17.1p 
50%                                 15.2p    17.4p   18.9p 
75%                                 16.1p    18.8p   20.7p 
100%                                17.0p    20.2p   22.5p 
--------------------------------  -------  -------  ------ 
 

No shares will vest in each respective year unless the minimum adjusted EPS target for that year is achieved.

 
                                       IWG TSR % achieved 
                                              relative to 
                                           FTSE All Share 
% of awards eligible for vesting    Total Return index(1) 
---------------------------------  ---------------------- 
Below index                                            0% 
Median                                                25% 
Upper quartile or above                              100% 
---------------------------------  ---------------------- 
 

1. Over the three-, four- or five-year performance period

2015 CIP Investment and matching grants

The total number of matching awards made in 2015 to each participant is subject to a future performance period of three years. Conditional on meeting the performance targets, the matching shares will vest in March 2020. The vesting date relates to the adjusted earnings per share (EPS) performance in the last financial year of the performance period, being 31 December 2017. The vesting of these awards is subject to the achievement of challenging corporate performance targets. 75% is subject to defined adjusted EPS targets over the performance period. The remaining 25% will be subject to relative total shareholder return (TSR) targets over the period. The targets are as follows:

 
                                        Compound annual 
                                     growth in adjusted 
                                                    EPS 
                                   over the performance 
% of awards eligible for vesting                 period 
--------------------------------  --------------------- 
25%                                                 24% 
100%                                                32% 
--------------------------------  --------------------- 
 

The target is based on compound annual growth from an equivalent "base year" EPS figure for 2014 of 7.4p.

 
                                      IWG TSR % achieved 
                                             relative to 
                                          FTSE 350 Index 
                                    (excluding financial 
                                     services and mining 
% of awards eligible for vesting              companies) 
---------------------------------  --------------------- 
Below index                                           0% 
Median                                               25% 
Upper quartile or above                             100% 
---------------------------------  --------------------- 
 

2016 PSP Investment grant

The total number of shares awarded is subject to three different performance conditions. These conditions are measured over three financial years commencing on 1 January 2016. Thus, conditional on meeting these performance targets, these shares will vest in March 2021. One third is subject to defined earnings per share (EPS) conditions, one third is subject to relative total shareholder return (TSR) conditions and one third is subject to return on investment (ROI) conditions.

The EPS condition is based on the compound annual growth in EPS over the performance period measured from EPS in the financial year ending 31 December 2015 as follows:

 
                       % of one third of the 
Vesting scale                award that vest 
------------------  ------------------------ 
25%                                     100% 
                    On a straight-line basis 
Between 5% and 25%       between 0% and 100% 
5%                                        0% 
------------------  ------------------------ 
 

The TSR condition is based on the performance of the Group's TSR growth against the median TSR growth of the comparator group

as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds the median by 10% or 
 more                                                 100% 
Exceeds the median by less than   On a straight-line basis 
 10%                                  between 25% and 100% 
Ranked at median                                       25% 
Ranked below the median                                 0% 
--------------------------------  ------------------------ 
 

The ROI condition is based on the ROI improvement over the performance period relative to ROI for the financial year ending

31 December 2015 as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds 2015 ROI plus 300 basis 
 points                                               100% 
Exceeds 2015 ROI by less than     On a straight-line basis 
 300 basis points                      between 0% and 100% 
Equal to or less than the 2015 
 ROI                                                    0% 
--------------------------------  ------------------------ 
 

2017 PSP Investment grant

The total number of shares awarded is subject to three different performance conditions. These conditions are measured over three financial years commencing on 1 January 2017. Thus, conditional on meeting these performance targets, these shares will vest in March 2022. One third is subject to defined earnings per share (EPS) conditions, one third is subject to relative total shareholder return (TSR) conditions and one third is subject to return on investment (ROI) conditions.

The EPS condition is based on the compound annual growth in EPS over the performance period measured from EPS in the financial

year ending 31 December 2016 as follows:

 
                       % of one third of the 
Vesting scale                award that vest 
------------------  ------------------------ 
25%                                     100% 
                    On a straight-line basis 
Between 5% and 25%       between 0% and 100% 
5%                                        0% 
------------------  ------------------------ 
 

The TSR condition is based on the performance of the Group's TSR growth against the median TSR growth of the comparator group

as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds the median by 10% or 
 more                                                 100% 
Exceeds the median by less than   On a straight-line basis 
 10%                                  between 25% and 100% 
Ranked at median                                       25% 
Ranked below the median                                 0% 
--------------------------------  ------------------------ 
 

The ROI condition is based on the ROI improvement over the performance period relative to ROI for the financial year ending

31 December 2016 as follows:

 
                                     % of one third of the 
Vesting scale                              award that vest 
--------------------------------  ------------------------ 
Exceeds 2016 ROI plus 300 basis 
 points                                               100% 
Exceeds 2016 ROI by less than     On a straight-line basis 
 300 basis points                      between 0% and 100% 
Equal to or less than the 2016 
 ROI                                                    0% 
--------------------------------  ------------------------ 
 

Plan 3: One-Off Award

In November 2015, an award of 328,751 ordinary shares of 1p each in the Company was granted to the Company's Chief Financial Officer and Chief Operating Officer, Dominik de Daniel. The award was structured as a conditional award and was granted under a one-off award arrangement established under Listing Rule 9.4.2(2).

In the normal course of events the award will vest over five years, if and to the extent to which performance conditions are achieved. The applicable performance target is set out below:

 
Performance metric          Target  Vesting at target 
--------------------------  ------  ----------------- 
Compound annual growth in 
 EPS over the performance 
 period                         5%               100% 
--------------------------  ------  ----------------- 
 

Reconciliation of outstanding share options

 
                                   2017        2016 
                             ----------  ---------- 
                                 Number      Number 
                              of awards   of awards 
---------------------------  ----------  ---------- 
At 1 January                    328,751     328,751 
Outstanding at 31 December      328,751     328,751 
---------------------------  ----------  ---------- 
Exercisable at 31 December            -           - 
---------------------------  ----------  ---------- 
 

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Black-Scholes formula. The expected volatility is based on the historic volatility adjusted for any abnormal movement in share prices.

The inputs to the model are as follows:

 
                                       November 
                                           2015 
                                       -------- 
Share price on grant date               334.70p 
Exercise price                              Nil 
Award life                              5 years 
Expected dividend                         1.24% 
Fair value of award at time of grant    313.65p 
Risk-free interest rate                   1.37% 
-------------------------------------  -------- 
 

Plan 4: Deferred Shared Bonus Plan

In March 2017, an award of 383,664 ordinary shares of 1p each in the Company was granted to the Chief Executive Officer, Mark Dixon and to the Company's Chief Financial Officer and Chief Operating Officer, Dominik de Daniel.

The awards are conditional on the ongoing employment of the related employees for a specified period of time. Once this condition is satisfied, those awards are eligible to vest in March 2020.

Reconciliation of outstanding share options

 
                                           2017 
                                     ---------- 
                                         Number 
                                      of awards 
-----------------------------------  ---------- 
At 1 January                                  - 
DSBP award granted during the year      383,664 
Outstanding at 31 December              383,664 
-----------------------------------  ---------- 
Exercisable at 31 December                    - 
-----------------------------------  ---------- 
 

Measurement of fair values

The fair value of the rights granted through the employee share purchase plan was measured based on the Black-Scholes formula. The expected volatility is based on the historic volatility adjusted for any abnormal movement in share prices.

The inputs to the model are as follows:

 
                                         March 
                                          2017 
                                       ------- 
                                          DBSP 
-------------------------------------  ------- 
Share price on grant date              283.70p 
Exercise price                             Nil 
Number of simulations                        - 
Number of companies                          - 
Award life                             3 years 
Expected dividend                        1.80% 
Fair value of award at time of grant   236.04p 
Risk-free interest rate                  0.23% 
-------------------------------------  ------- 
 

26. Retirement benefit obligations

The Group accounts for the Swiss and Philippines pension plans as defined benefit plans under IAS 19 (2011) - Employee Benefits.

The reconciliation of the net defined benefit liability and its components are as follows:

 
                                 2017   2016 
                                 GBPm   GBPm 
-----------------------------  ------  ----- 
Fair value of plan assets         8.5    5.8 
Present value of obligations   (10.0)  (6.6) 
-----------------------------  ------  ----- 
Net funded obligations          (1.5)  (0.8) 
-----------------------------  ------  ----- 
 

27. Acquisitions

Current period acquisitions

During the year ended 31 December 2017 the Group made various individually immaterial acquisitions for a total consideration of GBP43.5m.

 
                                                     Provisional 
                                                            fair  Provisional 
                                              Book         value         fair 
GBPm                                         value   adjustments        value 
------------------------------------------  ------  ------------  ----------- 
Net assets acquired 
Intangible assets                                -           1.5          1.5 
Property, plant and equipment                 98.4           0.6         99.0 
Cash                                           5.5             -          5.5 
Other current and non-current assets           0.4           0.4          0.8 
Current liabilities                          (6.6)             -        (6.6) 
Non-current liabilities                     (60.2)             -       (60.2) 
------------------------------------------  ------  ------------  ----------- 
                                              37.5           2.5         40.0 
Goodwill arising on acquisition(1)                                        3.5 
------------------------------------------  ------  ------------  ----------- 
Total consideration                                                      43.5 
Less: Fair value adjustment of historical 
 investment in acquired joint venture                                       - 
Less: Contingent consideration                                              - 
------------------------------------------  ------  ------------  ----------- 
                                                                         43.5 
Cash flow on acquisition 
Cash paid                                                                43.5 
------------------------------------------  ------  ------------  ----------- 
Net cash outflow                                                         43.5 
------------------------------------------  ------  ------------  ----------- 
 

1. The goodwill arising on acquisition includes negative goodwill of GBP0.4m. The negative goodwill has been recognised as part of the selling, general and administration expenses line item in the consolidated income statement

The goodwill arising on the above acquisitions reflects the anticipated future benefits IWG can obtain from operating the businesses more efficiently, primarily through increasing occupancy and the addition of value-adding products and services. GBP0.4m of the above goodwill is expected to be deductible for tax purposes.

If the above acquisitions had occurred on 1 January 2017, the revenue and net retained profit arising from these acquisitions would have been GBP19.6m and GBP3.2m respectively. In the year, the equity acquisitions contributed revenue of GBP11.6m and net retained profit of GBP3.3m.

There was GBPnil contingent consideration arising on the 2017 acquisitions. Contingent consideration of GBP2.1m (2016: GBP2.7m) was also paid during the current year with respect to milestones achieved on prior year acquisitions.

The acquisition costs associated with these transactions were GBP1.0m, recorded within administration expenses within the consolidated income statement.

For a number of the acquisitions in 2017, the fair value of assets acquired has only been provisionally assessed at the reporting date. The main changes in the provisional fair values expected are for the fair value of the leases (asset or liability), customer relationships and plant, property and equipment. The final assessment of the fair value of these assets will be made within 12 months of the acquisition date and any adjustments reported in future reports.

The Group continued to complete acquisition transactions subsequent to 31 December 2017, which will be accounted for in accordance with IFRS 3. Due to the timing of these transactions, it is not practical to disclose the information associated with the initial accounting

for these acquisitions.

Prior period acquisitions

During the year ended 31 December 2016 the Group made various individually immaterial acquisitions for a total consideration

of GBP10.8m.

 
                                           Provisional                      Final 
                                                  fair  Provisional          fair   Final 
                                    Book         value         fair         value    fair 
GBPm                               value   adjustments        value   adjustments   value 
--------------------------------  ------  ------------  -----------  ------------  ------ 
Net assets acquired 
Intangible assets                      -           0.1          0.1           0.1     0.2 
Property, plant and equipment        2.4             -          2.4           0.2     2.6 
Cash                                 1.2             -          1.2             -     1.2 
Other current and non-current 
 assets                              2.6             -          2.6           0.3     2.9 
Current liabilities                (5.4)             -        (5.4)         (0.4)   (5.8) 
Non-current liabilities            (0.1)             -        (0.1)             -   (0.1) 
--------------------------------  ------  ------------  -----------  ------------  ------ 
                                     0.7           0.1          0.8           0.2     1.0 
Goodwill arising on acquisition                                10.0         (0.2)     9.8 
--------------------------------  ------  ------------  -----------  ------------  ------ 
Total consideration                                            10.8             -    10.8 
Less: Fair value adjustment of historical 
 investment in acquired joint venture                         (2.5)                 (2.5) 
Less: Contingent consideration                                (0.9)                 (0.9) 
                                                                7.4                   7.4 
Cash flow on acquisition 
Cash paid                                                       7.4                   7.4 
--------------------------------  ------  ------------  -----------  ------------  ------ 
Net cash outflow                                                7.4                   7.4 
--------------------------------  ------  ------------  -----------  ------------  ------ 
 

The goodwill arising on the above acquisitions reflects the anticipated future benefits IWG can obtain from operating the businesses more efficiently, primarily through increasing occupancy and the addition of value-adding products and services. GBP0.1m of the above goodwill is expected to be deductible for tax purposes.

If the above acquisitions had occurred on 1 January 2016, the revenue and net retained profit arising from these acquisitions would have been GBP10.1m and GBP0.2m respectively. In the year, the equity acquisitions contributed revenue of GBP3.7m and net retained loss of GBP0.5m.

There was GBP0.9m contingent consideration arising on the above acquisitions.

The acquisition costs associated with these transactions were GBP0.5m, recorded within administration expenses within the consolidated income statement.

The prior year comparative information has not been restated due to the immaterial nature of the final fair value adjustments recognised in 2017.

28. Capital commitments

 
                                                                    2017   2016 
                                                                    GBPm   GBPm 
-----------------------------------------------------------------  -----  ----- 
Contracts placed for future capital expenditure not provided for 
 in the financial statements                                        60.9   42.6 
-----------------------------------------------------------------  -----  ----- 
 

These commitments are principally in respect of fit-out obligations on new centres opening in 2018. In addition, our share of the capital commitments of joint ventures amounted to GBPnil at 31 December 2017 (2016: GBPnil).

29. Non-cancellable operating lease commitments

As at the reporting date the Group was committed to making the following payments in respect of operating leases:

 
                                      2017                      2016 
                            ------------------------  ------------------------ 
                            Property  Other    Total  Property  Other    Total 
                                GBPm   GBPm     GBPm      GBPm   GBPm     GBPm 
--------------------------  --------  -----  -------  --------  -----  ------- 
Lease obligations falling 
 due: 
Within one year                914.8    0.5    915.3     882.4    1.3    883.7 
Between one and five 
 years                       2,630.5    0.4  2,630.9   2,386.9    1.0  2,387.9 
After five years             1,511.3      -  1,511.3   1,170.4      -  1,170.4 
--------------------------  --------  -----  -------  --------  -----  ------- 
                             5,056.6    0.9  5,057.5   4,439.7    2.3  4,442.0 
--------------------------  --------  -----  -------  --------  -----  ------- 
 

Non-cancellable operating lease commitments exclude future contingent rental amounts such as the variable amounts payable under performance-based leases, where the rents vary in line with a centre's performance.

The Group's non-cancellable operating lease commitments do not generally include purchase options nor do they impose restrictions

on the Group regarding dividends, debt or further leasing.

30. Contingent assets and liabilities

The Group has bank guarantees and letters of credit held with certain banks, substantially in support of leasehold contracts with a variety of landlords, amounting to GBP142.7m (2016: GBP151.7m). There are no material lawsuits pending against the Group.

31. Related parties

Parent and subsidiary entities

The consolidated financial statements include the results of the Group and its subsidiaries listed in note 32.

Joint ventures

The following table provides the total amount of transactions that have been entered into with related parties for the relevant financial year.

 
                 Management 
                       fees   Amounts   Amounts 
                   received      owed      owed 
                       from        by        to 
                    related   related   related 
GBPm                parties     party     party 
---------------  ----------  --------  -------- 
2017 
Joint ventures          3.0       9.0       2.2 
---------------  ----------  --------  -------- 
2016 
Joint ventures          2.9       8.6       8.0 
---------------  ----------  --------  -------- 
 

As at 31 December 2017, GBPnil of the amounts due to the Group have been provided for (2016: GBPnil). All outstanding balances with these related parties are priced on an arm's length basis. None of the balances are secured.

Key management personnel

No loans or credit transactions were outstanding with Directors or officers of the Company at the end of the year or arose during the year that are required to be disclosed.

Compensation of key management personnel (including Directors)

Key management personnel include those personnel (including Directors) that have responsibility and authority for planning, directing and controlling the activities of the Group:

 
                                  2017   2016 
                                  GBPm   GBPm 
-------------------------------  -----  ----- 
Short-term employee benefits       6.7    9.8 
Retirement benefit obligations     0.5    0.5 
Share-based payments               1.4    0.5 
-------------------------------  -----  ----- 
                                   8.6   10.8 
-------------------------------  -----  ----- 
 

Share-based payments included in the table above reflect the accounting charge in the year. The full fair value of awards granted in the year was GBP3.9m (2016: GBP2.9m). These awards are subject to performance conditions and vest over three, four and five years from the award date.

Transactions with related parties

During the year ended 31 December 2017 the Group acquired goods and services from a company indirectly controlled by a Director of the Company amounting to GBP91,120 (2016: GBP30,228). There was a GBP9,506 balance outstanding at the year-end (2016: GBP27,720).

All transactions with these related parties are priced on an arm's length basis and are to be settled in cash. None of the balances are secured.

32. Principal Group companies

The Group's principal subsidiary undertakings at 31 December 2017, their principal activities and countries of incorporation are set out below:

 
                                                 % of                                                        % of 
                                                  ordinary                                                    ordinary 
                                                  shares                                                      shares 
                                                  and                                                         and 
                             Country              votes                                   Country             votes 
Name of undertaking           of incorporation    held          Name of undertaking        of incorporation   held 
---------------------------  ------------------  ---------      ------------------------  -----------------  --------- 
Trading companies                                               Management companies 
Regus Australia                                                 RGN Management 
 Management Pty              Australia           100             Limited Partnership      Canada             100 
Regus Belgium SA             Belgium             100            Regus Paris SAS           France             100 
Regus do Brasil                                                 Franchise International 
 Ltda                        Brazil              100             Sarl                     Luxembourg         100 
HQ Do Brazil Administracao 
 de bens e servicos 
 Ltda                        Brazil              100            RBW Global Sarl           Luxembourg         100 
                                                                 Regus Service 
                                                                  Centre Philippines 
                                                                  BV                       Philippines        100 
                                                                 Regus Global Management 
                                                                  Centre SA                Switzerland 
                                                                 Regus Business            United 
                                                                  Services Limited          Kingdom 
                                                                 Regus Group Services      United 
                                                                  Ltd                       Kingdom 
                                                                 Regus Management          United 
                                                                  (UK) Ltd                  Kingdom 
                                                                 Regus Management          United 
                                                                  Group LLC                 States 
Regus GmbH & Co. 
 KG                          Germany             100                                                         100 
Regus HK Management 
 Ltd                         Hong Kong           100                                                         100 
Regus CME Ireland 
 Limited                     Ireland             100                                                         100 
Regus Business 
 Centres Limited             Israel              100                                                         100 
Regus Business 
 Centres Italia 
 Srl                         Italy               100                                                         100 
Open Office K.K.             Japan               100 
Regus Management             Mexico              100            Holding and finance 
 de Mexico,SA de                                                 companies 
 CV 
Regus Amsterdam 
 BV                          Netherlands         100 
Regus Management 
 Singapore Pte Ltd           Singapore           100            Umbrella Group            Luxembourg         100 
Regus Management             South                              Umbrella Global 
 Group (Pty) Ltd              Africa             100             Holdings                 Luxembourg         100 
Regus Management 
 (Sweden) AB                 Sweden              100            Regus Plc                 Luxembourg         100 
Regus Business                                                  Umbrella Holdings 
 Centers AG                  Switzerland         100             Sarl                     Luxembourg         100 
                             United                             Umbrella International 
KBC Holdings Limited          Kingdom            100             Holdings AG              Switzerland        100 
Avanta Managed               United                             Pathway Finance 
 Offices Ltd                  Kingdom            100             Sarl                     Switzerland        100 
Stonemartin Corporate        United                             Pathway Finance 
 Centre Limited               Kingdom            100             EUR 2 Sarl               Switzerland        100 
HQ Global Workplaces         United                             Pathway Finance 
 LLC                          States             100             USD 2 Sarl               Switzerland        100 
RGN-BSuites Holdings,        United                                                       United 
 LLC                          States             100            Regus Group Limited        Kingdom           100 
RGN National Business        United                             Regus Corporation         United 
 Centre LLC                   States             100             LLC                       States            100 
Office Suites Plus           United 
 Properties LLC               States             100 
Regus Business               United 
 Centres LLC                  States             100 
---------------------------  ------------------  ---------      ------------------------  -----------------  --------- 
 

33. Key judgemental areas adopted in preparing these accounts

The preparation of consolidated financial statements in accordance with IFRS requires management to make certain judgements and assumptions that affect reported amounts and related disclosures.

Fair value accounting for business combinations

For each business combination, we assess the fair values of assets and liabilities acquired. Where there is not an active market in the category of the non-current assets typically acquired with a business centre or where the books and records of the acquired company do not provide sufficient information to derive an accurate valuation, management calculates an estimated fair value based on available information and experience.

The main categories of acquired non-current assets where management's judgement has an impact on the amounts recorded include tangible fixed assets, customer list intangibles and the fair market value of leasehold assets and liabilities. For significant business combinations management also obtains third-party valuations to provide additional guidance as to the appropriate valuation to be included in the financial statements.

Valuation of intangibles and goodwill

We evaluate the fair value of goodwill and other indefinite life intangible assets to assess potential impairments on an annual basis, or during the year if an event or other circumstance indicates that we may not be able to recover the carrying amount of the asset. We evaluate the carrying value of goodwill based on our CGUs aggregated at a country level and make that determination based upon future cash flow projections which assume certain growth projections which may or may not occur. We record an impairment loss for goodwill when the carrying value of the asset is less than its estimated recoverable amount. Further details of the methodology and assumptions applied to the impairment review in the year ended 31 December 2017, including the sensitivity to changes in those assumptions, can be found in note 12.

Impairment of property, plant and equipment

We evaluate the potential impairment of property, plant and equipment at a centre (CGU) level where there are indicators of impairment at the balance sheet date. In the assessment of value-in-use, key judgemental areas in determining future cash flow projections include: an assessment of the location of the centre; the local economic situation; competition; local environmental factors; the management of the centre; and future changes in occupancy, revenue and costs of the centre.

Tax assets and liabilities

We base our estimate of deferred tax assets and liabilities on current tax laws and rates and, in certain cases, business plans and other expectations about future outcomes. Changes in existing laws and rates, and their related interpretations, and future business results may affect the amount of deferred tax liabilities or the valuation of deferred tax assets over time. Our accounting for deferred tax consequences represents management's best estimate of future events that can be appropriately reflected in the accounting estimates.

It is current Group policy to recognise a deferred tax asset when it is probable that future taxable profits will be available against which the assets can be used. The Group considers it probable if the entity has made a taxable profit in the previous year and is forecast to continue to make a profit in the foreseeable future. Where appropriate, the Group assesses the potential risk of future tax liabilities arising from the operation of its business in multiple tax jurisdictions and includes provisions within tax liabilities for those risks that can be estimated reliably. Changes in existing tax laws can affect large international groups such as IWG and could result in significant additional tax liabilities over and above those already provided for.

Onerous lease provisions

We evaluate the performance of centres to determine whether any leases are considered onerous, i.e. the Group does not expect to recover the unavoidable lease costs up to the first break point at the Group's option. A provision for our estimate of the net amounts payable under the terms of the lease to the first break point, discounted at an appropriate discount rate, is recognised where appropriate.

Dilapidations

Certain of our leases with landlords include a clause obliging the Group to hand the property back in the condition as at the date of signing the lease. The costs to bring the property back to that condition are not known until the Group exits the property so the Group estimates the costs at each balance sheet date. However, given that landlords often regard the nature of changes made to properties as improvements, the Group estimates that it is unlikely that any material dilapidation payments will be necessary. A provision is recognised for those potential dilapidation payments when it is probable that an outflow will occur and can be reliably estimated.

Parent company accounts

Summarised extract of Company balance sheet

(Accounting policies are based on the Swiss Code of Obligations)

 
                                               As at    As at 
                                              31 Dec   31 Dec 
                                                2017     2016 
                                                GBPm     GBPm 
-------------------------------------------  -------  ------- 
 
Trade and other receivables                      9.8      8.5 
Prepayments                                      1.1        - 
-------------------------------------------  -------  ------- 
Total current assets                            10.9      8.5 
Investments                                  2,295.4  2,296.4 
-------------------------------------------  -------  ------- 
Total non-current assets                     2,295.4  2,296.4 
 
Total assets                                 2,306.3  2,304.9 
 
Trade and other payables                         1.6      0.7 
Accrued expenses                                 1.4      2.6 
-------------------------------------------  -------  ------- 
Total short-term liabilities                     3.0      3.3 
Long-term interest bearing liabilities         106.8      2.6 
-------------------------------------------  -------  ------- 
Total long-term liabilities                    106.8      2.6 
 
Total liabilities                              109.8      5.9 
-------------------------------------------  -------  ------- 
 
Issued share capital                             9.2      9.2 
Legal capital reserves                             -        - 
Reserves from capital contributions          2,238.7  2,295.4 
Retained earnings                              (3.0)        - 
Loss for the year                              (8.8)    (2.7) 
Treasury shares                               (39.6)    (2.9) 
-------------------------------------------  -------  ------- 
Total shareholders' equity                   2,196.5  2,299.0 
 
Total liabilities and shareholders' equity   2,306.3  2,304.9 
-------------------------------------------  -------  ------- 
 

Approved by the Board on 6 March 2018

Mark Dixon

Chief Executive Officer

Dominik de Daniel

Chief Financial Officer

and Chief Operating Officer

Accounting policies

Basis of preparation

These financial statements were prepared in accordance with accounting policies based on the Swiss Code of Obligations.

The Company is included in the consolidated financial statements of IWG plc.

The balance sheet has been extracted from the non-statutory accounts of IWG plc for the year ended 31 December 2017, which are available from the Company's registered office, Dammstrasse 19, CH-6300, Zug, Switzerland.

FIVE-YEAR SUMMARY

 
                                        31 Dec     31 Dec     31 Dec     31 Dec     31 Dec 
                                          2017       2016       2015       2014       2013 
                                          GBPm       GBPm       GBPm       GBPm       GBPm 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Income statement (full year 
 ended) 
Revenue                                2,352.3    2,233.4    1,927.0    1,676.1    1,533.5 
Cost of sales                        (1,950.7)  (1,784.6)  (1,498.6)  (1,293.0)  (1,159.7) 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Gross profit (centre contribution)       401.6      448.8      428.4      383.1      373.8 
Administration expenses                (237.6)    (262.8)    (268.6)    (279.6)    (283.1) 
Share of post-tax (loss)/profit 
 of joint ventures                       (0.8)      (0.8)        0.3        0.8        0.1 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Operating profit                         163.2      185.2      160.1      104.3       90.8 
Finance expense                         (14.1)     (11.6)     (15.0)     (17.3)     (10.5) 
Finance income                             0.3        0.1        0.6        0.1        1.2 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Profit before tax for the 
 year                                    149.4      173.7      145.7       87.1       81.5 
Income tax expense                      (35.4)     (34.9)     (25.8)     (17.2)     (14.6) 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Profit after tax for the 
 year                                    114.0      138.8      119.9       69.9       66.9 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
 
Earnings per ordinary share 
 (EPS): 
Basic (p)                                12.4p      14.9p      12.8p       7.4p       7.1p 
Diluted (p)                              12.3p      14.7p      12.6p       7.2p       7.0p 
Weighted average number 
 of shares outstanding ('000s)         915,676    929,830    933,458    944,082    943,775 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
 
Balance sheet data (as at) 
Intangible assets                        712.1      738.1      666.0      549.9      491.7 
Property, plant and equipment          1,367.2    1,194.4      917.0      718.8      608.7 
Deferred tax assets                       23.0       29.3       36.4       40.0       33.4 
Other assets                             702.7      649.2      644.3      565.2      423.8 
Cash and cash equivalents                 55.0       50.1       63.9       72.8       84.7 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Total assets                           2,860.0    2,661.1    2,327.6    1,946.7    1,642.3 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Current liabilities                    1,224.7    1,183.1    1,085.7      891.9      758.8 
Non-current liabilities                  907.6      736.0      658.2      517.4      369.3 
Equity                                   727.7      742.0      583.7      537.4      514.2 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
Total equity and liabilities           2,860.0    2,661.1    2,327.6    1,946.7    1,642.3 
-----------------------------------  ---------  ---------  ---------  ---------  --------- 
 

SEGMENTAL ANALYSIS

Segmental analysis - management basis (unaudited)

 
                                                     Asia    United 
                              Americas     EMEA   Pacific   Kingdom  Other    Total 
                                  2017     2017      2017      2017   2017     2017 
 ---------------------------  --------  -------  --------  --------  -----  ------- 
 Mature(1) 
 Workstations(4)               165,329   87,102    87,414    69,233      -  409,078 
 Occupancy (%)                   75.8%    77.3%     73.0%     72.1%      -    74.9% 
 Revenue (GBPm)                  926.4    486.1     351.1     398.2    2.9  2,164.7 
 Contribution (GBPm)             177.6    105.6      74.3      79.2  (0.2)    436.5 
 REVPOW (GBP)                    7,392    7,220     5,504     7,977      -    7,065 
 
 2016 Expansions(2) 
 Workstations(4)                14,593    9,870     8,850     3,929      -   37,242 
 Occupancy (%)                   55.8%    64.6%     52.9%     62.9%      -    58.2% 
 Revenue (GBPm)                   40.8     29.1      23.0      13.2    0.4    106.5 
 Contribution (GBPm)             (9.6)    (1.4)     (1.4)     (0.4)    0.2   (12.6) 
 
 2017 Expansions(2) 
 Workstations(4)                 7,306    7,380     3,694     6,640      -   25,020 
 Occupancy (%)                   27.0%    39.0%     25.2%     73.1%      -    42.5% 
 Revenue (GBPm)                   10.9     20.2       5.2      14.4    0.5     51.2 
 Contribution (GBPm)(5)         (14.3)    (5.5)     (5.1)       2.6    1.8   (20.5) 
 
 Closures 
 Workstations(4)                 1,450    1,552     1,032     1,716      -    5,750 
 Occupancy (%)                   66.8%    51.7%     64.9%     63.1%      -    61.3% 
 Revenue (GBPm)                    6.7      5.1       3.9      14.2      -     29.9 
 Contribution (GBPm)             (0.5)    (1.6)     (1.9)       2.2      -    (1.8) 
 
 Total 
 Workstations(4)               188,678  105,904   100,990    81,518      -  477,090 
 Occupancy (%)                   72.3%    73.1%     69.4%     71.5%      -    71.7% 
 Revenue (GBPm)                  984.8    540.5     383.2     440.0    3.8  2,352.3 
 Contribution (GBPm)             153.2     97.1      65.9      83.6    1.8    401.6 
 REVPAW (GBP)                    5,219    5,104     3,794     5,398      -    4,931 
 ---------------------------  --------  -------  --------  --------  -----  ------- 
 
 Period end workstations(6) 
 Mature                        166,755   89,656    87,987    70,254      -  414,652 
 2016 Expansions                14,328    9,684     9,043     4,019      -   37,074 
 2017 Expansions                12,948   16,162     7,497    12,700      -   49,307 
 Total                         194,031  115,502   104,527    86,973      -  501,033 
 ---------------------------  --------  -------  --------  --------  -----  ------- 
 

Segmental analysis - management basis (unaudited)

 
                                             Asia    United 
                       Americas    EMEA   Pacific   Kingdom  Other    Total 
                           2016    2016      2016      2016   2016     2016 
 --------------------  --------  ------  --------  --------  -----  ------- 
 Mature(1) 
 Workstations(4)        162,875  85,793    87,569    64,137      -  400,374 
                           75.5 
 Occupancy (%)                %   75.9%     71.8%     75.6%      -    74.8% 
 Revenue (GBPm)           897.4   461.8     342.1     409.9    6.8  2,118.0 
 Contribution (GBPm)      173.8   106.6      69.9      95.9    6.8    453.0 
 REVPOW (GBP)             7,298   7,092     5,441     8,454      -    7,072 
 
 2016 Expansions(2) 
 Workstations(4)          7,723   3,903     4,325     3,080      -   19,031 
 Occupancy (%)            30.4%   35.0%     31.0%     57.2%      -    35.8% 
 Revenue (GBPm)            12.1     6.2       7.6       9.4    1.5     36.8 
 Contribution (GBPm)     (12.8)   (5.1)     (3.3)     (0.1)    1.5   (19.8) 
 
 Closures(3) 
 Workstations(4)          3,330   2,290     3,236     5,279      -   14,135 
 Occupancy (%)            70.8%   62.5%     75.8%     77.4%      -    73.0% 
 Revenue (GBPm)            13.5     8.8      13.5      42.8      -     78.6 
 Contribution (GBPm)          -     0.1       0.9      14.6      -     15.6 
 
 Total 
 Workstations(4)        173,928  91,986    95,130    72,496      -  433,540 
 Occupancy (%)            73.4%   73.8%     70.1%     75.0%      -    73.0% 
 Revenue (GBPm)           923.0   476.8     363.2     462.1    8.3  2,233.4 
 Contribution (GBPm)      161.0   101.6      67.5     110.4    8.3    448.8 
 REVPAW (GBP)             5,307   5,183     3,818     6,374      -    5,152 
 --------------------  --------  ------  --------  --------  -----  ------- 
 

Notes:

1. The mature business comprises centres not opened in the current or previous financial year

2. Expansions include new centres opened and acquired businesses

3. A closure for the 2016 comparative data is defined as a centre closed during the period from 1 January 2016 to 31 December 2017

4. Workstation numbers are calculated as the weighted average for the year

5. 2017 expansions includes any costs incurred in 2017 for centres which will open in 2018

6. Workstations available at period end

POST-TAX CASH RETURN ON NET INVESTMENT

The purpose of this unaudited page is to reconcile some of the key numbers used in the returns calculation back to the Group's audited statutory accounts, and thereby, give the reader greater insight into the returns calculation drivers. The methodology and rationale for the calculation are discussed in the Chief Financial Officer's review on page 32 of this Annual Report.

 
                                           2014         2015         2016         2017         2018 
Description         Reference       Aggregation   Expansions   Expansions   Expansions   Expansions  Closures    Total 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Post-tax cash return 
 on net investment                        18.3%         7.3%       (9.6%)       (6.9%)            -         -    11.2% 
---------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
 
                      Income 
                    statement, 
Revenue                 p80             1,857.6        307.1        106.5         51.2            -      29.9  2,352.3 
                      Income 
Centre              statement, 
 contribution           p80               400.2         36.3       (12.6)       (20.2)        (0.3)     (1.8)    401.6 
                       EBIT 
Loss on           reconciliation 
 disposal            (analysed 
 of assets            below)                0.5            -            -            -            -       3.8      4.3 
                       EBIT 
                  reconciliation 
Impairment of        (analysed 
 assets               below)                  -            -            -            -            -       1.7      1.7 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Underlying centre 
 contribution                             400.7         36.3       (12.6)       (20.2)        (0.3)       3.7    407.6 
Selling, 
 general 
 and                  Income 
 administration     statement, 
 expenses(1)            p80             (161.6)       (39.9)       (20.5)       (13.2)        (0.1)     (2.3)  (237.6) 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
                       EBIT 
                  reconciliation 
                     (analysed 
EBIT                  below)              239.1        (3.6)       (33.1)       (33.4)        (0.4)       1.4    170.0 
Depreciation 
 and                 Note 5, 
 amortisation           p93               142.0         36.6         19.4         11.6            -       3.4    213.0 
Amortisation of 
 partner             Note 5, 
 contributions          p93              (42.0)        (8.6)        (6.4)        (3.4)            -     (0.2)   (60.6) 
Amortisation of 
 acquired lease 
 fair value          Note 5, 
 adjustments            p93               (4.3)          0.7          0.1            -            -     (0.1)    (3.6) 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Non-cash items                             95.7         28.7         13.1          8.2            -       3.1    148.8 
Taxation(2)                              (47.9)          0.7          6.6          6.7          0.1     (0.3)   (34.1) 
---------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Adjusted net cash 
 profit                                   286.9         25.8       (13.4)       (18.5)        (0.3)       4.2    284.7 
                     Capital 
Maintenance         expenditure 
 capital             (analysed 
 expenditure          below)               87.0          8.6            -            -            -         -     95.6 
                     Partner 
                   contributions 
Partner              (analysed 
 contributions        below)             (20.2)        (1.9)            -            -            -         -   (22.1) 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Net maintenance 
 capital expenditure                       66.8          6.7            -            -            -         -     73.5 
---------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Post-tax cash return                      220.1         19.1       (13.4)       (18.5)        (0.3)       4.2    211.2 
---------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
 
 
                     Capital 
                    expenditure 
Growth capital       (analysed 
 expenditure          below)            1,425.9        328.6        197.9        343.7         14.0         -  2,310.1 
                     Partner 
                   contributions 
Partner              (analysed 
 contributions        below)            (219.9)       (65.9)       (58.2)       (74.9)        (0.6)         -  (419.5) 
---------------  ----------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
Net investment                          1,206.0        262.7        139.7        268.8         13.4         -  1,890.6 
---------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
 

1. Including research and development expenses

2. Based on EBIT at the Group's long-term effective tax rate of 20%

 
2017 
                                          2014         2015         2016         2017         2018 
Movement in capital expenditure    Aggregation   Expansions   Expansions   Expansions   Expansions  Closures    Total 
--------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
December 2016                          1,454.4        325.0        183.7         30.0            -         -  1,993.1 
2017 Capital expenditure(3)                3.7          6.7         15.0        304.2         14.0         -    343.6 
Properties acquired                          -            -            -          9.5            -         -      9.5 
Centre closures(4)                      (32.2)        (3.1)        (0.8)            -            -         -   (36.1) 
--------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
December 2017                          1,425.9        328.6        197.9        343.7         14.0         -  2,310.1 
--------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ------- 
 

3. 2018 expansions relate to costs and investments incurred in 2017 for centres which will open in 2018

4. The growth capital expenditure for an estate is reduced by the investment in centres closed during the year, but only where that investment has been fully recovered

 
2017 
                                            2014         2015         2016         2017         2018 
Movement in partner contributions    Aggregation   Expansions   Expansions   Expansions   Expansions  Closures  Total 
----------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ----- 
December 2016                              221.9         66.0         52.9          3.3            -         -  344.1 
2017 Partner contributions                   2.4          0.5          5.5         71.6          0.6         -   80.6 
Centre closures(5)                         (4.4)        (0.6)        (0.2)            -            -         -  (5.2) 
----------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ----- 
December 2017                              219.9         65.9         58.2         74.9          0.6         -  419.5 
----------------------------------  ------------  -----------  -----------  -----------  -----------  --------  ----- 
 

5. The partner contributions for an estate are reduced by the partner contributions for centres closed during the year

2017

 
EBIT reconciliation                  Reference     GBPm 
----------------------------------  ------------  ----- 
EBIT                                              170.0 
                                      Note 5, 
Loss on disposal of assets               p93      (4.3) 
                                      Note 5, 
Impairment of assets                     p93      (1.7) 
                                       Income 
                                     statement, 
Share of profit in joint ventures        p80      (0.8) 
----------------------------------  ------------  ----- 
                                       Income 
                                     statement, 
Operating profit                         p80      163.2 
----------------------------------  ------------  ----- 
 

2017

 
Partner contributions                      Reference     GBPm 
-----------------------------------------  ----------  ------ 
Opening partner contributions                           333.9 
                                                       ------ 
                                            Note 17, 
  *    Current                                p102       68.5 
                                            Note 18, 
  *    Non-current                            p102      265.4 
                                                       ------ 
Acquired in the period                                      - 
Received in the period                                  102.7 
                                                       ------ 
 
  *    Maintenance partner contributions                 22.1 
 
  *    Growth partner contributions                      80.6 
                                                       ------ 
                                            Note 5, 
Utilised in the period                         p93     (60.6) 
Exchange differences                                   (23.0) 
-----------------------------------------------------  ------ 
Closing partner contributions                           353.0 
-----------------------------------------------------  ------ 
                                            Note 17, 
  *    Current                                p102       59.2 
                                            Note 18, 
  *    Non-current                            p102      293.8 
                                                       ------ 
 

2017

 
Capital expenditure                                Reference      GBPm 
-------------------------------------------------  ------------  ----- 
                                                   CFO review, 
Maintenance capital expenditure                         p36       95.6 
                                                   CFO review, 
Growth capital expenditure                              p36      353.1 
                                                                 ----- 
 
  *    2017 Capital expenditure                                  343.6 
 
  *    Properties acquired                                         9.5 
---------------------------------------------------------------  ----- 
Total capital expenditure                                        448.7 
Analysed as 
                                                    Cash flow, 
  *    Purchase of subsidiary undertakings              p84       40.1 
                                                    Cash flow, 
                                                        p84 
                                                     Note 14, 
  *    Purchase of property, plant and equipment       p101      344.9 
                                                    Cash flow, 
                                                        p84 
                                                     Note 13, 
  *    Purchase of intangible assets                   p100        3.6 
 
  *    Settlement of acquired debt(6)                             60.1 
---------------------------------------------------------------  ----- 
 

6. The acquired debt of GBP60.1m is included in the repayment of loans in the Group Cash Flow Statement on page 84

Directors' statements

Statement of Directors' responsibilities in respect of the Annual Report and financial statements

The Directors are responsible for preparing the Annual Report and the Group financial statements in accordance with applicable law and regulations.

Company law requires the Directors to prepare the Group financial statements for each financial year. Under that law, they are required to prepare the Group financial statements in accordance with International Financial Reporting Standards ('IFRSs') as adopted by the EU and applicable law.

Under company law, the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and its profit or loss for the period. In preparing each of the Group financial statements, the Directors are required to:

   --   select suitable accounting policies and then apply them consistently; 
   --   make judgements and estimates that 
   --   are reasonable and prudent; 

-- for the Group financial statements, state whether they have been prepared in accordance with IFRSs as adopted by the EU; and

-- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group and the parent company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group's transactions and which disclose with reasonable accuracy at any time the financial position of the Group and to enable them to ensure that its financial statements comply with the Companies (Jersey) Law 1991 and Article 4 of the IAS Regulation. They have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent and detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also responsible for preparing a Directors' Report, a Strategic Report, a Remuneration Report and a Corporate Governance Statement that comply with that law and those regulations.

The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's websites.

Legislation in the UK and Jersey governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Statutory statement as to disclosure to auditor

The Directors who held office at the date of approval of these Directors' statements confirm that:

-- so far as they are each aware, there is no relevant audit information of which the Group's auditor is unaware; and

-- each Director has taken all the steps that he ought to have taken as a Director in order to make himself aware of any relevant audit information and to establish that the Group's auditor is aware of that information.

These financial statements have been approved by the Directors of the Company. The Directors confirm that the financial statements have been prepared in accordance with applicable law and regulations.

Statement of responsibility

We confirm that to the best of our knowledge:

-- the financial statements prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Group;

-- the Directors' Report, including content contained by reference, includes a fair review of the development and performance of the business and the position of the Group taken as a whole, together with a description of the principal risks and uncertainties that they face; and

-- the Annual Report and financial statements, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

By order of the Board

Mark Dixon

Chief Executive Officer

Dominik de Daniel

Chief Financial Officer

and Chief Operating Officer

6 March 2018

This information is provided by RNS

The company news service from the London Stock Exchange

END

FR JAMPTMBMMBIP

(END) Dow Jones Newswires

March 06, 2018 02:00 ET (07:00 GMT)

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