EG Solutions plc New Contract Win (5161H)
August 18 2016 - 2:01AM
UK Regulatory
TIDMEGS
RNS Number : 5161H
EG Solutions plc
18 August 2016
18 August 2016
eg solutions plc ("eg" or the "Company")
eg's back office optimisation software to be used by a leading
social networking corporation in a new contract closed by eg's US
partner, Aspect Software Inc.
eg solutions plc (AIM: EGS), the leading back office workforce
optimisation company, is pleased to announce that its partner
Aspect Software Inc. has closed a three-year contract with a
leading social networking corporation ('the Client') to supply eg's
back office optimisation software. The initial contract is valued
at US$1 million with up to 4,000 licences being deployed over the
next 3 years. Professional services revenues will start to be
recognised immediately and licences will begin to be deployed from
December 2016. There is potential for further licences to be sold
in future.
The eg operational intelligence software will be used to improve
the management of work and resources in the Client's high volume,
rapidly changing and often-sensitive service request units.
Ensuring that social media continues to be a safe environment is a
primary driver. The Aspect/eg team were selected following a proof
of concept project in which the team demonstrated not just the
ability to deliver the solution but a strong cultural fit with the
client.
This is Aspect's third new client win with the eg operational
intelligence(R) software suite since March this year. Two further
contracts were closed during Aspect's capital restructuring process
with a life and pensions provider and a health insurer in the
US.
Elizabeth Gooch, CEO of eg solutions commented, "This landmark
contract win by Aspect, with one of the world's top ten technology
disruptors, demonstrates the capability and contribution of our
software across a wide range applications and sectors. As well as
traditional workforce optimisation we are helping more of our
customers to improve customer experience, workforce engagement,
security and compliance both through direct sales as well as with
our channel partner, Aspect."
Bob Krakaeur, Chief Financial Officer for Aspect Software Inc.
and Non-Executive Director of eg commented "We have built a strong
order book for eg's products. Going forward there is fantastic
global potential for our combined proposition, integrating eg's
offering with our own workforce optimisation and automations
applications."
This announcement contains inside information for the purposes
of Article 7 of Regulation (EU) No 596/2014
ENDS
CONTACTS
eg solutions plc +44 (0) 1785 715772
Elizabeth Gooch, Chief Executive
Officer
+ 44(0) 207 220
finnCap Ltd 0500
Julian Blunt or Emily Watts
(corporate finance)
Tony Quirke (corporate broking)
Yellow Jersey PR Limited
+44 (0) 7748
843 871
+44 (0) 7769
Felicity Winkles 325 254
Joe Burgess +44 (0) 7542
Josh Cole 514 121
About eg solutions plc
eg solutions is a back office workforce optimisation software
Group. eg pioneered this new market space and developed the most
complete, purpose built workforce optimisation software for back
offices - the only solution that manages work, people and
end-to-end processes wherever they are undertaken, anywhere in the
world.
eg solutions' software is now used by leading UK, international
and global companies in multiple industry sectors including
financial services, healthcare and utilities. Using its
forecasting, scheduling, real-time work management and operational
analytics capabilities, eg delivers measureable improvements in
service, quality, productivity and regulatory compliance. When
supported by eg's implementation and training services eg guarantee
a return on investment in short timescales.
Regardless of who is serving the customer - call centre, back
offices, branches or the field -eg solutions provide true insight
into the full customer service process and promote world-class
operational management capability.
The Group is listed on AIM, the London Stock Exchange's
international market for smaller growing companies (EGS).
This information is provided by RNS
The company news service from the London Stock Exchange
END
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