Financial Highlights (dollars in millions, except per share amounts) Three months ended 12-31-08 9-30-08 12-31-07 Summary of operations Net interest income (TE) $646 (a) $705 (a) $750 Noninterest income 399 388 488 Total revenue (TE) 1,045 1,093 1,238 Provision for loan losses 594 407 363 Noninterest expense 1,303 762 896 (Loss) income from continuing operations (524) (36) 22 Income from discontinued operations, net of taxes (b) --- --- 3 Net (loss) income (524)(a) (36)(a) 25 Net (loss) income applicable to common shares (554) (48) 25 Per common share (Loss) income from continuing operations $(1.13) $(.10) $.06 (Loss) income from continuing operations - assuming dilution (1.13) (.10) .06 Income from discontinued operations (b) --- --- .01 Income from discontinued operations - assuming dilution (b) --- --- .01 Net (loss) income (1.13) (.10) .06 Net (loss) income - assuming dilution (1.13)(a) (.10)(a) .06 Cash dividends paid .0625 .1875 .365 Book value at period end 14.97 16.16 19.92 Tangible book value at period end 12.41 12.66 16.39 Market price at period end 8.52 11.94 23.45 Performance ratios - from continuing operations Return on average total assets (1.93)% (.14)% .09 % Return on average common equity (27.65) (2.36) 1.11 Return on average total equity (21.08) (1.64) 1.11 Net interest margin (TE) 2.76 3.13 3.48 Performance ratios - from consolidated operations Return on average total assets (1.93)%(a) (.14)%(a) .10 % Return on average common equity (27.65)(a) (2.36)(a) 1.26 Return on average total equity (21.08)(a) (1.64)(a) 1.26 Net interest margin (TE) 2.76 (a) 3.13 (a) 3.48 Capital ratios at period end Equity to assets 10.03 % 8.54 % 7.89 % Tangible equity to tangible assets 8.92 6.95 6.58 Tangible common equity to tangible assets 5.95 6.29 6.58 Tier 1 risk-based capital (c) 10.81 8.55 7.44 Total risk-based capital (c) 14.67 12.40 11.38 Leverage (c) 11.03 9.28 8.39 Asset quality Net loan charge-offs $342 $273 $119 Net loan charge-offs to average loans from continuing operations 1.77 % 1.43 % .67 % Allowance for loan losses $1,803 $1,554 $1,200 Allowance for loan losses to period- end loans 2.36 % 2.03 % 1.69 % Allowance for loan losses to nonperforming loans 147.18 160.70 174.67 Nonperforming loans at period end $1,225 $967 $687 Nonperforming assets at period end 1,464 1,239 764 Nonperforming loans to period-end portfolio loans 1.60 % 1.26 % .97 % Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets 1.91 1.61 1.08 Trust and brokerage assets Assets under management $64,717 $76,676 $85,442 Nonmanaged and brokerage assets 22,728 27,187 33,918 Other data Average full-time equivalent employees 17,697 18,098 18,500 Branches 986 986 955 Taxable-equivalent adjustment $7 $6 $40 Financial Highlights (continued) (dollars in millions, except per share amounts) Twelve months ended 12-31-08 12-31-07 Summary of operations Net interest income (TE) $1,955 (a) $2,868 Noninterest income 1,870 2,229 Total revenue (TE) 3,825 5,097 Provision for loan losses 1,835 529 Noninterest expense 3,578 3,248 (Loss) income from continuing operations (1,468) 941 Loss from discontinued operations, net of taxes (b) --- (22) Net (loss) income (1,468)(a) 919 Net (loss) income applicable to common shares (1,510) 919 Per common share (Loss) income from continuing operations $(3.36) $2.40 (Loss) income from continuing operations - assuming dilution (3.36) 2.38 Loss from discontinued operations (b) --- (.06) Loss from discontinued operations - assuming dilution (b) --- (.05) Net (loss) income (3.36) 2.35 Net (loss) income - assuming dilution (3.36)(a) 2.32 Cash dividends paid 1.00 1.46 Performance ratios - from continuing operations Return on average total assets (1.41)% .99 % Return on average common equity (18.32) 12.19 Return on average total equity (16.45) 12.19 Net interest margin (TE) 2.16 3.46 Performance ratios - from consolidated operations Return on average total assets (1.41)% (a) .97 % Return on average common equity (18.32)(a) 11.90 Return on average total equity (16.45)(a) 11.90 Net interest margin (TE) 2.16 (a) 3.46 Asset quality Net loan charge-offs $1,260 $275 Net loan charge-offs to average loans from continuing operations 1.67 % .41 % Other data Average full-time equivalent employees 18,095 18,934 Taxable-equivalent adjustment $(454) $99 (a) The following table entitled "GAAP to Non-GAAP Reconciliations" presents certain earnings data and performance ratios, excluding (credits) charges related to the tax treatment of certain leveraged lease financing transactions disallowed by the Internal Revenue Service, and the charge resulting from Key's annual goodwill impairment testing completed during the fourth quarter of 2008. The table reconciles certain GAAP performance measures to the corresponding non-GAAP measures and provides a basis for period-to- period comparisons. (b) Key sold the subprime mortgage loan portfolio held by the Champion Mortgage finance business in November 2006, and completed the sale of Champion's origination platform in February 2007. As a result of these actions, Key has accounted for this business as a discontinued operation. (c) 12-31-08 ratio is estimated. TE = Taxable Equivalent GAAP to Non-GAAP Reconciliations (dollars in millions, except per share amounts) During the fourth quarter of 2008, Key recorded an after-tax credit of $120 million, or $.24 per common share, in connection with its opt-in to the IRS global tax settlement. As a result of an adverse federal court decision on Key's tax treatment of a Service Contract Lease transaction entered into by AWG Leasing Trust, in which Key is a partner, Key recorded after-tax charges of $30 million, or $.06 per common share, during the third quarter of 2008 and $1.011 billion, or $2.43 per common share, during the second quarter of 2008. During the first quarter of 2008, Key increased its tax reserves for certain lease in, lease out transactions and recalculated its lease income in accordance with prescribed accounting standards, resulting in after-tax charges of $38 million, or $.10 per common share. Additionally, during the fourth quarter of 2008, Key recorded an after- tax charge of $420 million, or $.85 per common share, as a result of its annual goodwill impairment testing. During the third quarter of 2008, Key recorded an after-tax charge of $4 million, or $.01 per common share, as a result of goodwill impairment related to management's decision to limit new education loans. The table below presents certain earnings data and performance ratios, excluding these (credits) charges (non-GAAP), reconciles the GAAP performance measures to the corresponding non-GAAP measures and provides a basis for period-to-period comparisons. Non-GAAP financial measures have inherent limitations, are not required to be uniformly applied and are not audited. Non-GAAP financial measures should not be considered in isolation, or as a substitute for analyses of results as reported under GAAP. Twelve months Three months ended ended 12-31-08 9-30-08 6-30-08 3-31-08 12-31-08 Net income Net (loss) income (GAAP) $(524) $(36) $(1,126) $218 $(1,468) (Credits) charges related to leveraged lease tax litigation, after tax (120) 30 1,011 38 959 Charges related to goodwill impairment, after tax 420 4 --- --- 424 Net (loss) income, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment (non-GAAP) $(224) $(2) $(115) $256 $(85) Preferred dividends $30 $12 --- --- $42 Net (loss) income applicable to common shares (GAAP) $(554) $(48) $(1,126) $218 $(1,510) Net (loss) income applicable to common shares, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment (non-GAAP) (254) (14) (115) 256 (127) Per common share Net (loss) income - assuming dilution (GAAP) $(1.13) $(.10) $(2.70) $.54 $(3.36) Net (loss) income, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment - assuming dilution (non-GAAP) (.52) (.03) (.28) .64 (.28) Performance ratios Return on average total assets (a) Average total assets $107,735 $103,156 $103,290 $103,356 $104,390 Return on average total assets (GAAP) (1.93)% (.14)% (4.38)% .85 % (1.41)% Return on average total assets, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment (non-GAAP) (.83) (.01) (.45) 1.00 (.08) Return on average common equity (a) Average common equity $7,971 $8,077 $8,489 $8,445 $8,244 Return on average common equity (GAAP) (27.65)% (2.36)% (53.35)% 10.38 % (18.32)% Return on average common equity, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment (non-GAAP) (12.68) (.69) (5.45) 12.19 (1.54) Return on average total equity (a) Average total equity $9,888 $8,734 $8,617 $8,445 $8,923 Return on average total equity (GAAP) (21.08)% (1.64)% (52.56)% 10.38 % (16.45)% Return on average total equity, excluding (credits) charges related to leveraged lease tax litigation and goodwill impairment (non-GAAP) (9.01) (.09) (5.37) 12.19 (.95) Net interest income and margin Net interest income Net interest income (GAAP) $639 $699 $358 $713 $2,409 Charges related to leveraged lease tax litigation, pre-tax 18 --- 359 3 380 Net interest income, excluding charges related to leveraged lease tax litigation (non-GAAP) $657 $699 $717 $716 $2,789 Net interest income/margin (TE) Net interest income (loss) (TE) (as reported) $646 $705 $(100) $704 $1,955 Charges related to leveraged lease tax litigation, pre-tax (TE) 18 --- 838 34 890 Net interest income, excluding charges related to leveraged lease tax litigation (TE) (adjusted basis) $664 $705 $738 $738 $2,845 Net interest margin (TE) (as reported) (a) 2.76 % 3.13 % (.44)% 3.14 % 2.16 % Impact of charges related to leveraged lease tax litigation, pre-tax (TE) (a) .08 --- 3.76 .15 .98 Net interest margin, excluding charges related to leveraged lease tax litigation (TE) (adjusted basis) (a) 2.84 % 3.13 % 3.32 % 3.29 % 3.14 % (a) Income statement amount has been annualized in calculation of percentage. TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles Consolidated Balance Sheets (dollars in millions) 12-31-08 9-30-08 12-31-07 Assets Loans $76,504 $76,705 $70,823 Loans held for sale 1,027 1,475 4,736 Securities available for sale 8,437 8,391 7,860 Held-to-maturity securities 25 28 28 Trading account assets 1,280 1,449 1,056 Short-term investments 5,221 653 516 Other investments 1,526 1,556 1,538 Total earning assets 94,020 90,257 86,557 Allowance for loan losses (1,803) (1,554) (1,200) Cash and due from banks 1,257 1,937 1,814 Premises and equipment 840 801 681 Operating lease assets 990 1,030 1,128 Goodwill 1,138 1,595 1,252 Other intangible assets 128 135 123 Corporate-owned life insurance 2,970 2,940 2,872 Derivative assets 1,896 951 879 Accrued income and other assets 3,095 3,198 4,122 Total assets $104,531 $101,290 $98,228 Liabilities Deposits in domestic offices: NOW and money market deposit accounts $24,191 $25,789 $27,635 Savings deposits 1,712 1,731 1,513 Certificates of deposit ($100,000 or more) 11,991 10,316 6,982 Other time deposits 14,763 13,929 11,615 Total interest-bearing deposits 52,657 51,765 47,745 Noninterest-bearing deposits 11,485 11,122 11,028 Deposits in foreign office - interest-bearing 1,118 1,791 4,326 Total deposits 65,260 64,678 63,099 Federal funds purchased and securities sold under repurchase agreements 1,557 1,799 3,927 Bank notes and other short-term borrowings 8,477 5,352 5,861 Derivative liabilities 1,038 589 252 Accrued expense and other liabilities 2,724 4,624 5,386 Long-term debt 14,995 15,597 11,957 Total liabilities 94,051 92,639 90,482 Shareholders' equity Preferred stock, Series A 658 658 --- Preferred stock, Series B 2,414 --- --- Common shares 584 584 492 Common stock warrants 87 --- --- Capital surplus 2,553 2,552 1,623 Retained earnings 6,727 7,320 8,522 Treasury stock, at cost (2,608) (2,616) (3,021) Accumulated other comprehensive income 65 153 130 Total shareholders' equity 10,480 8,651 7,746 Total liabilities and shareholders' equity $104,531 $101,290 $98,228 Common shares outstanding (000) 495,002 494,765 388,793 Consolidated Statements of Income (dollars in millions, except per share amounts) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Interest income Loans $996 $1,066 $1,205 $3,902 $4,751 Loans held for sale 18 21 89 146 337 Securities available for sale 110 110 115 440 427 Held-to-maturity securities 1 1 1 3 2 Trading account assets 17 16 12 56 38 Short-term investments 8 6 13 31 37 Other investments 13 12 12 51 52 Total interest income 1,163 1,232 1,447 4,629 5,644 Interest expense Deposits 346 347 483 1,468 1,845 Federal funds purchased and securities sold under repurchase agreements 4 10 45 57 208 Bank notes and other short- term borrowings 31 34 45 131 104 Long-term debt 143 142 164 564 718 Total interest expense 524 533 737 2,220 2,875 Net interest income 639 699 710 2,409 2,769 Provision for loan losses 594 407 363 1,835 529 Net interest income after provision for loan losses 45 292 347 574 2,240 Noninterest income Trust and investment services income 138 133 131 538 490 Service charges on deposit accounts 90 94 90 365 337 Operating lease income 64 69 72 270 272 Letter of credit and loan fees 42 53 58 183 192 Corporate-owned life insurance income 33 28 37 117 121 Electronic banking fees 25 27 25 103 99 Insurance income 15 15 10 65 55 Investment banking and capital markets income (loss) 6 (31) 12 63 117 Net securities (losses) gains (5) 1 6 (2) (35) Net (losses) gains from principal investing (33) (24) 6 (62) 134 Net gains (losses) from loan securitizations and sales 3 (30) (6) (95) (17) Gain from redemption of Visa Inc. shares --- --- --- 165 --- Gain from sale of McDonald Investments branch network --- --- --- --- 171 Other income 21 53 47 160 293 Total noninterest income 399 388 488 1,870 2,229 Noninterest expense Personnel 411 381 399 1,605 1,621 Net occupancy 68 65 64 261 246 Operating lease expense 55 56 59 224 224 Computer processing 51 46 52 187 201 Professional fees 51 35 38 142 117 Equipment 22 23 25 92 96 Marketing 25 27 16 87 76 Goodwill impairment 465 4 5 469 5 Other expense 155 125 238 511 662 Total noninterest expense 1,303 762 896 3,578 3,248 (Loss) income from continuing operations before income taxes (859) (82) (61) (1,134) 1,221 Income taxes (335) (46) (83) 334 280 (Loss) income from continuing operations (524) (36) 22 (1,468) 941 Income (loss) from discontinued operations, net of taxes --- --- 3 --- (22) Net (loss) income $(524) $(36) $25 $(1,468) $919 Net (loss) income applicable to common shares $(554) $(48) $25 $(1,510) $919 Per common share: (Loss) income from continuing operations $(1.13) $(.10) $.06 $(3.36) $2.40 Net (loss) income (1.13) (.10) .06 (3.36) 2.35 Per common share - assuming dilution: (Loss) income from continuing operations $(1.13) $(.10) $.06 $(3.36) $2.38 Net (loss) income (1.13) (.10) .06 (3.36) 2.32 Cash dividends declared per common share $.0625 $.1875 $.74 $1.00 $1.835 Weighted-average common shares outstanding (000) 492,311 491,179 388,940 450,039 392,013 Weighted-average common shares and potential common shares outstanding (000) 492,311 491,179 389,911 450,039 395,823 Consolidated Average Balance Sheets, Net Interest Income and Yields/Rates From Continuing Operations (dollars in millions) Fourth Quarter 2008 Average Balance Interest Yield/Rate Assets Loans: (a), (b) Commercial, financial and agricultural $27,662 $346 4.98 % Real estate - commercial mortgage 10,707 151 5.63 Real estate - construction 7,686 100 5.16 Commercial lease financing 9,186 78 3.38(c) Total commercial loans 55,241 675 4.87 Real estate - residential 1,903 29 6.00 Home equity: Community Banking 10,037 129 5.13 National Banking 1,088 21 7.62 Total home equity loans 11,125 150 5.37 Consumer other - Community Banking 1,260 30 9.57 Consumer other - National Banking: Marine 3,467 55 6.32 Education 3,661 56 6.19 Other 288 6 8.22 Total consumer other - National Banking 7,416 117 6.33 Total consumer loans 21,704 326 6.00 Total loans 76,945 1,001 5.19 Loans held for sale 1,495 18 4.84 Securities available for sale (a), (d) 8,269 111 5.39 Held-to-maturity securities (a) 27 2 10.74 Trading account assets 1,416 17 4.81 Short-term investments 3,715 8 .88 Other investments (d) 1,557 13 3.06 Total earning assets 93,424 1,170 4.98 Allowance for loan losses (1,676) Accrued income and other assets 15,987 Total assets $107,735 Liabilities NOW and money market deposit accounts $24,919 78 1.24 Savings deposits 1,722 1 .16 Certificates of deposit ($100,000 or more) (e) 11,270 118 4.20 Other time deposits 14,560 146 3.98 Deposits in foreign office 1,300 3 .90 Total interest-bearing deposits 53,771 346 2.56 Federal funds purchased and securities sold under repurchase agreements 1,727 4 .86 Bank notes and other short-term borrowings 9,205 31 1.36 Long-term debt (e), (f) 14,557 143 4.08 Total interest-bearing liabilities 79,260 524 2.65 Noninterest-bearing deposits 10,860 Accrued expense and other liabilities 7,727 Total liabilities 97,847 Shareholders' equity 9,888 Total liabilities and shareholders' equity $107,735 Interest rate spread (TE) 2.33 % Net interest income (TE) and net interest margin (TE) 646 (c) 2.76%(c) TE adjustment (a) 7 Net interest income, GAAP basis $639 Third Quarter 2008 Average Balance Interest Yield/Rate Assets Loans: (a), (b) Commercial, financial and agricultural $26,345 $356 5.38 % Real estate - commercial mortgage 10,718 158 5.87 Real estate - construction 7,806 109 5.53 Commercial lease financing 9,585 108 4.52 Total commercial loans 54,454 731 5.35 Real estate - residential 1,899 28 6.04 Home equity: Community Banking 9,887 141 5.64 National Banking 1,138 22 7.65 Total home equity loans 11,025 163 5.85 Consumer other - Community Banking 1,264 33 10.37 Consumer other - National Banking: Marine 3,586 57 6.33 Education 3,635 54 5.90 Other 308 6 8.22 Total consumer other - National Banking 7,529 117 6.20 Total consumer loans 21,717 341 6.25 Total loans 76,171 1,072 5.60 Loans held for sale 1,723 21 4.76 Securities available for sale (a), (d) 8,266 110 5.38 Held-to-maturity securities (a) 27 1 13.81 Trading account assets 1,579 16 4.02 Short-term investments 794 6 3.44 Other investments (d) 1,563 12 2.87 Total earning assets 90,123 1,238 5.47 Allowance for loan losses (1,498) Accrued income and other assets 14,531 Total assets $103,156 Liabilities NOW and money market deposit accounts $26,657 108 1.61 Savings deposits 1,783 1 .21 Certificates of deposit ($100,000 or more) (e) 9,506 97 4.05 Other time deposits 13,118 129 3.92 Deposits in foreign office 2,762 12 1.77 Total interest-bearing deposits 53,826 347 2.57 Federal funds purchased and securities sold under repurchase agreements 2,546 10 1.58 Bank notes and other short-term borrowings 4,843 34 2.72 Long-term debt (e), (f) 15,123 142 3.91 Total interest-bearing liabilities 76,338 533 2.80 Noninterest-bearing deposits 10,756 Accrued expense and other liabilities 7,328 Total liabilities 94,422 Shareholders' equity 8,734 Total liabilities and shareholders' equity $103,156 Interest rate spread (TE) 2.67 % Net interest income (TE) and net interest margin (TE) 705 3.13 % TE adjustment (a) 6 Net interest income, GAAP basis $699 Fourth Quarter 2007 Average Balance Interest Yield/Rate Assets Loans: (a), (b) Commercial, financial and agricultural $23,825 $419 6.98 % Real estate - commercial mortgage 9,351 175 7.42 Real estate - construction 8,192 153 7.42 Commercial lease financing 10,252 171 6.65 Total commercial loans 51,620 918 7.06 Real estate - residential 1,596 27 6.72 Home equity: Community Banking 9,658 168 6.92 National Banking 1,259 24 7.77 Total home equity loans 10,917 192 7.02 Consumer other - Community Banking 1,308 35 10.73 Consumer other - National Banking: Marine 3,608 58 6.34 Education 329 8 9.47 Other 339 7 8.66 Total consumer other - National Banking 4,276 73 6.76 Total consumer loans 18,097 327 7.20 Total loans 69,717 1,245 7.10 Loans held for sale 4,748 89 7.53 Securities available for sale (a), (d) 7,858 115 5.89 Held-to-maturity securities (a) 30 1 6.24 Trading account assets 1,042 12 4.40 Short-term investments 1,226 13 3.94 Other investments (d) 1,589 12 3.02 Total earning assets 86,210 1,487 6.86 Allowance for loan losses (966) Accrued income and other assets 13,547 Total assets $98,791 Liabilities NOW and money market deposit accounts $25,687 197 3.05 Savings deposits 1,523 1 .19 Certificates of deposit ($100,000 or more) (e) 6,887 86 4.98 Other time deposits 11,455 135 4.68 Deposits in foreign office 5,720 64 4.42 Total interest-bearing deposits 51,272 483 3.74 Federal funds purchased and securities sold under repurchase agreements 4,194 45 4.23 Bank notes and other short-term borrowings 4,233 45 4.15 Long-term debt (e), (f) 11,851 164 5.72 Total interest-bearing liabilities 71,550 737 4.11 Noninterest-bearing deposits 12,948 Accrued expense and other liabilities 6,405 Total liabilities 90,903 Shareholders' equity 7,888 Total liabilities and shareholders' equity $98,791 Interest rate spread (TE) 2.75 % Net interest income (TE) and net interest margin (TE) 750 3.48 % TE adjustment (a) 40 Net interest income, GAAP basis $710 Average balances have not been restated to reflect Key's January 1, 2008, adoption of Financial Accounting Standards Board ("FASB") Interpretation No. 39, "Offsetting of Amounts Related to Certain Contracts," and FASB Staff Position FIN 39-1, "Amendment of FASB Interpretation 39." (a) Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%. (b) For purposes of these computations, nonaccrual loans are included in average loan balances. (c) During the fourth quarter of 2008, Key's taxable-equivalent net interest income was reduced by $18 million as a result of an agreement reached with the IRS on all material aspects related to the IRS global tax settlement pertaining to certain leveraged lease financing transactions. Excluding this reduction, the taxable- equivalent yield on Key's commercial lease financing portfolio would have been 4.17% for the fourth quarter of 2008, and Key's taxable- equivalent net interest margin would have been 2.84%. (d) Yield is calculated on the basis of amortized cost. (e) Rate calculation excludes basis adjustments related to fair value hedges. (f) Results from continuing operations exclude the dollar amount of liabilities assumed necessary to support interest-earning assets held by the discontinued Champion Mortgage finance business. The interest expense related to these liabilities, which also is excluded from continuing operations, was calculated using a matched funds transfer pricing methodology. TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles Consolidated Average Balance Sheets, Net Interest Income and Yields/Rates From Continuing Operations (dollars in millions) Twelve months ended December 31, 2008 Average Balance Interest Yield/Rate Assets Loans: (a), (b) Commercial, financial and agricultural $26,372 $1,446 5.48 % Real estate - commercial mortgage 10,576 640 6.05 Real estate - construction 8,109 461 5.68 Commercial lease financing 9,642 (425) (4.41)(c) Total commercial loans 54,699 2,122 3.88 Real estate - residential 1,909 117 6.11 Home equity: Community Banking 9,846 564 5.73 National Banking 1,171 90 7.67 Total home equity loans 11,017 654 5.93 Consumer other - Community Banking 1,275 130 10.22 Consumer other - National Banking: Marine 3,586 226 6.30 Education 2,818 170 6.05 Other 315 26 8.25 Total consumer other - National Banking 6,719 422 6.29 Total consumer loans 20,920 1,323 6.33 Total loans 75,619 3,445 4.56 Loans held for sale 2,385 146 6.11 Securities available for sale (a), (d) 8,317 442 5.36 Held-to-maturity securities (a) 27 4 11.73 Trading account assets 1,279 56 4.38 Short-term investments 1,615 31 1.96 Other investments (d) 1,563 51 3.02 Total earning assets 90,805 4,175 4.59 Allowance for loan losses (1,438) Accrued income and other assets 15,023 Total assets $104,390 Liabilities NOW and money market deposit accounts $26,429 427 1.62 Savings deposits 1,796 6 .32 Certificates of deposit ($100,000 or more) (e) 9,385 398 4.25 Other time deposits 13,300 556 4.18 Deposits in foreign office 3,501 81 2.31 Total interest-bearing deposits 54,411 1,468 2.70 Federal funds purchased and securities sold under repurchase agreements 2,847 57 2.00 Bank notes and other short-term borrowings 5,944 131 2.20 Long-term debt (e), (f) 14,387 564 4.12 Total interest-bearing liabilities 77,589 2,220 2.89 Noninterest-bearing deposits 10,744 Accrued expense and other liabilities 7,134 Total liabilities 95,467 Shareholders' equity 8,923 Total liabilities and shareholders' equity $104,390 Interest rate spread (TE) 1.70 % Net interest income (TE) and net interest margin (TE) 1,955 (c) 2.16 %(c) TE adjustment (a) (454) Net interest income, GAAP basis $2,409 Twelve months ended December 31, 2007 Average Balance Interest Yield/Rate Assets Loans: (a), (b) Commercial, financial and agricultural $22,415 $1,622 7.23 % Real estate - commercial mortgage 8,802 675 7.67 Real estate - construction 8,237 653 7.93 Commercial lease financing 10,154 606 5.97 Total commercial loans 49,608 3,556 7.17 Real estate - residential 1,525 101 6.64 Home equity: Community Banking 9,671 686 7.09 National Banking 1,144 89 7.84 Total home equity loans 10,815 775 7.17 Consumer other - Community Banking 1,367 144 10.53 Consumer other - National Banking: Marine 3,390 214 6.30 Education 333 32 9.54 Other 319 28 8.93 Total consumer other - National Banking 4,042 274 6.77 Total consumer loans 17,749 1,294 7.29 Total loans 67,357 4,850 7.20 Loans held for sale 4,461 337 7.57 Securities available for sale (a), (d) 7,757 427 5.52 Held-to-maturity securities (a) 36 2 6.68 Trading account assets 917 38 4.10 Short-term investments 846 37 4.34 Other investments (d) 1,524 52 3.33 Total earning assets 82,898 5,743 6.84 Allowance for loan losses (948) Accrued income and other assets 12,934 Total assets $94,884 Liabilities NOW and money market deposit accounts $24,070 762 3.17 Savings deposits 1,591 3 .19 Certificates of deposit ($100,000 or more) (e) 6,389 321 5.02 Other time deposits 11,767 550 4.68 Deposits in foreign office 4,287 209 4.87 Total interest-bearing deposits 48,104 1,845 3.84 Federal funds purchased and securities sold under repurchase agreements 4,330 208 4.79 Bank notes and other short-term borrowings 2,423 104 4.28 Long-term debt (e), (f) 12,537 718 5.84 Total interest-bearing liabilities 67,394 2,875 4.28 Noninterest-bearing deposits 13,635 Accrued expense and other liabilities 6,133 Total liabilities 87,162 Shareholders' equity 7,722 Total liabilities and shareholders' equity $94,884 Interest rate spread (TE) 2.56 % Net interest income (TE) and net interest margin (TE) 2,868 3.46 % TE adjustment (a) 99 Net interest income, GAAP basis $2,769 Average balances have not been restated to reflect Key's January 1, 2008, adoption of Financial Accounting Standards Board ("FASB") Interpretation No. 39, "Offsetting of Amounts Related to Certain Contracts," and FASB Staff Position FIN 39-1, "Amendment of FASB Interpretation 39." (a) Interest income on tax-exempt securities and loans has been adjusted to a taxable-equivalent basis using the statutory federal income tax rate of 35%. (b) For purposes of these computations, nonaccrual loans are included in average loan balances. (c) During the fourth quarter of 2008, Key's taxable-equivalent net interest income was reduced by $18 million as a result of an agreement reached with the IRS on all material aspects related to the IRS global tax settlement pertaining to certain leveraged lease financing transactions. During the second quarter of 2008, Key's taxable- equivalent net interest income was reduced by $838 million as a result of an adverse federal court decision on Key's tax treatment of a Service Contract Lease transaction. During the first quarter of 2008, Key's taxable-equivalent net interest income was reduced by $34 million as a result of an increase to Key's tax reserves for certain lease in, lease out transactions and a recalculation of its lease income in accordance with prescribed accounting standards. Excluding these reductions, the taxable-equivalent yield on Key's commercial lease financing portfolio would have been 4.82% for the twelve months ended December 31, 2008, and Key's taxable-equivalent net interest margin would have been 3.14%. (d) Yield is calculated on the basis of amortized cost. (e) Rate calculation excludes basis adjustments related to fair value hedges. (f) Results from continuing operations exclude the dollar amount of liabilities assumed necessary to support interest-earning assets held by the discontinued Champion Mortgage finance business. The interest expense related to these liabilities, which also is excluded from continuing operations, was calculated using a matched funds transfer pricing methodology. TE = Taxable Equivalent, GAAP = U.S. generally accepted accounting principles Noninterest Income (in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Trust and investment services income (a) $138 $133 $131 $538 $490 Service charges on deposit accounts 90 94 90 365 337 Operating lease income 64 69 72 270 272 Letter of credit and loan fees 42 53 58 183 192 Corporate-owned life insurance income 33 28 37 117 121 Electronic banking fees 25 27 25 103 99 Insurance income 15 15 10 65 55 Investment banking and capital markets income (loss) (a) 6 (31) 12 63 117 Net securities (losses) gains (5) 1 6 (2) (35) Net (losses) gains from principal investing (33) (24) 6 (62) 134 Net gains (losses) from loan securitizations and sales 3 (30) (6) (95) (17) Gain from redemption of Visa Inc. shares --- --- --- 165 --- Gain from sale of McDonald Investments branch network --- --- --- --- 171 Other income: Loan securitization servicing fees 5 4 5 18 21 Credit card fees 3 6 3 16 13 Gains related to MasterCard Incorporated shares --- --- --- --- 67 Litigation settlement - automobile residual value insurance --- --- --- --- 26 Miscellaneous income 13 43 39 126 166 Total other income 21 53 47 160 293 Total noninterest income $399 $388 $488 $1,870 $2,229 (a) Additional detail provided in tables below. Trust and Investment Services Income (in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Brokerage commissions and fee income $48 $37 $31 $159 $125 Personal asset management and custody fees 39 38 43 158 165 Institutional asset management and custody fees 51 58 57 221 200 Total trust and investment services income $138 $133 $131 $538 $490 Investment Banking and Capital Markets Income (in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Investment banking income $7 $20 $21 $85 $86 Losses from other investments (32) (7) (23) (44) (34) Dealer trading and derivatives income (loss) 11 (57) (1) (39) 17 Foreign exchange income 20 13 15 61 48 Total investment banking and capital markets income (loss) $6 $(31) $12 $63 $117 Noninterest Expense (dollars in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Personnel (a) $411 $381 $399 $1,605 $1,621 Net occupancy 68 65 64 261 246 Operating lease expense 55 56 59 224 224 Computer processing 51 46 52 187 201 Professional fees 51 35 38 142 117 Equipment 22 23 25 92 96 Marketing 25 27 16 87 76 Noncash charge for goodwill impairment 465 4 5 469 5 Other expense: Postage and delivery 12 11 13 46 47 Franchise and business taxes 7 7 7 30 32 Telecommunications 8 7 7 30 28 (Credit) provision for losses on lending- related commitments (5) 8 25 (26) 28 Liability to Visa Inc. --- --- 64 --- 64 Miscellaneous expense 133 92 122 431 463 Total other expense 155 125 238 511 662 Total noninterest expense $1,303 $762 $896 $3,578 $3,248 Average full-time equivalent employees 17,697 18,098 18,500(b) 18,095 18,934(b) (a) Additional detail provided in table below. (b) The number of average full-time equivalent employees has not been adjusted for discontinued operations. Personnel Expense (in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Salaries $241 $245 $255 $960 $976 Incentive compensation 78 55 52 286 264 Employee benefits 58 59 65 258 287 Stock-based compensation 11 8 3 50 60 Severance 23 14 24 51 34 Total personnel expense $411 $381 $399 $1,605 $1,621 Loan Composition (dollars in millions) Percent change 12-31-08 vs. 12-31-08 9-30-08 12-31-07 9-30-08 12-31-07 Commercial, financial and agricultural $27,260 $27,207 $24,797 .2 % 9.9 % Commercial real estate: Commercial mortgage 10,819 10,569 9,630 2.4 12.3 Construction 7,717 7,708 8,102 .1 (4.8) Total commercial real estate loans (a) 18,536 18,277 17,732 1.4 4.5 Commercial lease financing 9,039 9,437 10,176 (4.2) (11.2) Total commercial loans 54,835 54,921 52,705 (.2) 4.0 Real estate - residential mortgage 1,908 1,898 1,594 .5 19.7 Home equity: Community Banking 10,124 9,970 9,655 1.5 4.9 National Banking 1,051 1,101 1,262 (4.5) (16.7) Total home equity loans 11,175 11,071 10,917 .9 2.4 Consumer other - Community Banking 1,233 1,274 1,298 (3.2) (5.0) Consumer other - National Banking: Marine 3,401 3,529 3,637 (3.6) (6.5) Education (b) 3,669 3,711 331 (1.1) N/M Other 283 301 341 (6.0) (17.0) Total consumer other - National Banking 7,353 7,541 4,309 (2.5) 70.6 Total consumer loans 21,669 21,784 18,118 (.5) 19.6 Total loans $76,504 $76,705 $70,823 (.3)% 8.0 % Loans Held for Sale Composition (dollars in millions) Percent change 12-31-08 vs. 12-31-08 9-30-08 12-31-07 9-30-08 12-31-07 Commercial, financial and agricultural $102 $159 $250 (35.8)% (59.2)% Real estate - commercial mortgage 273 718 1,219 (62.0) (77.6) Real estate - construction (a) 164 262 35 (37.4) 368.6 Commercial lease financing 7 52 1 (86.5) 600.0 Real estate - residential mortgage 77 57 47 35.1 63.8 Home equity --- --- 1 --- (100.0) Education (b) 401 223 3,176 79.8 (87.4) Automobile 3 4 7 (25.0) (57.1) Total loans held for sale $1,027 $1,475 $4,736 (30.4)% (78.3)% (a) During the second quarter of 2008, Key transferred $384 million of commercial real estate loans ($719 million of primarily construction loans, net of $335 million in net charge-offs) from the loan portfolio to held-for-sale status. (b) On March 31, 2008, Key transferred $3.284 billion of education loans from loans held for sale to the loan portfolio. N/M = Not Meaningful Summary of Loan Loss Experience (dollars in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Average loans outstanding from continuing operations $76,945 $76,171 $69,717 $75,619 $67,357 Allowance for loan losses at beginning of period $1,554 $1,421 $955 $1,200 $944 Loans charged off: Commercial, financial and agricultural 132 75 48 332 128 Real estate -- commercial mortgage 43 21 3 83 16 Real estate -- construction 49 80 44 494 54 Total commercial real estate loans (a) 92 101 47 577 70 Commercial lease financing 26 24 18 83 51 Total commercial loans 250 200 113 992 249 Real estate -- residential mortgage 7 2 3 15 6 Home equity: Community Banking 15 10 6 43 21 National Banking 17 12 6 47 16 Total home equity loans 32 22 12 90 37 Consumer other - Community Banking 13 11 8 44 31 Consumer other - National Banking: Marine 30 20 11 85 33 Education (b) 33 41 2 131 5 Other 4 4 3 14 9 Total consumer other - National Banking 67 65 16 230 47 Total consumer loans 119 100 39 379 121 Total loans charged off 369 300 152 1,371 370 Recoveries: Commercial, financial and agricultural 13 13 13 54 37 Real estate -- commercial mortgage --- 1 2 1 6 Real estate -- construction --- 1 --- 2 1 Total commercial real estate loans --- 2 2 3 7 Commercial lease financing 5 5 12 20 22 Total commercial loans 18 20 27 77 66 Real estate -- residential mortgage --- --- --- 1 1 Home equity: Community Banking 1 1 --- 3 3 National Banking --- --- --- 1 1 Total home equity loans 1 1 --- 4 4 Consumer other - Community Banking 2 1 2 6 8 Consumer other - National Banking: Marine 5 4 3 18 12 Education --- 1 --- 2 1 Other 1 --- 1 3 3 Total consumer other - National Banking 6 5 4 23 16 Total consumer loans 9 7 6 34 29 Total recoveries 27 27 33 111 95 Net loan charge-offs (342) (273) (119) (1,260) (275) Provision for loan losses from continuing operations 594 407 363 1,835 529 Allowance related to loans acquired, net --- --- --- 32 --- Foreign currency translation adjustment (3) (1) 1 (4) 2 Allowance for loan losses at end of period $1,803 $1,554 $1,200 $1,803 $1,200 Net loan charge-offs to average loans from continuing operations 1.77% 1.43% .67% 1.67% .41% Allowance for loan losses to period-end loans 2.36 2.03 1.69 2.36 1.69 Allowance for loan losses to nonperforming loans 147.18 160.70 174.67 147.18 174.67 (a) During the second quarter of 2008, Key transferred $384 million of commercial real estate loans ($719 million of primarily construction loans, net of $335 million in net charge-offs) from the loan portfolio to held-for-sale status. (b) On March 31, 2008, Key transferred $3.284 billion of education loans from loans held for sale to the loan portfolio. Changes in Liability for Credit Losses on Lending-Related Commitments (in millions) Three months ended Twelve months ended 12-31-08 9-30-08 12-31-07 12-31-08 12-31-07 Balance at beginning of period $59 $51 $55 $80 $53 (Credit) provision for losses on lending-related commitments (5) 8 25 (26) 28 Charge-offs --- (1) Balance at end of period (a) $54 $59 $80 $54 $80 (a) Included in "accrued expense and other liabilities" on the consolidated balance sheet. Summary of Nonperforming Assets and Past Due Loans (dollars in millions) 12-31-08 9-30-08 6-30-08 3-31-08 12-31-07 Commercial, financial and agricultural $415 $309 $259 $147 $84 Real estate - commercial mortgage 128 119 107 113 41 Real estate - construction 436 334 256 610 415 Total commercial real estate loans 564 453 363 (b) 723 456 Commercial lease financing 81 55 57 38 28 Total commercial loans 1,060 817 679 908 568 Real estate - residential mortgage 39 35 32 34 28 Home equity: Community Banking 76 70 61 60 54 National Banking 15 16 14 14 12 Total home equity loans 91 86 75 74 66 Consumer other - Community Banking 3 3 2 2 2 Consumer other - National Banking: Marine 26 22 20 20 20 Education 4 3 4 15 2 Other 2 1 2 1 1 Total consumer other - National Banking 32 26 26 36 23 Total consumer loans 165 150 135 146 119 Total nonperforming loans 1,225 967 814 1,054 687 Nonperforming loans held for sale 90 169 342 (b) 9 25 OREO 110 64 26 29 21 Allowance for OREO losses (3) (4) (2) (2) (2) OREO, net of allowance 107 60 24 27 19 Other nonperforming assets (a) 42 43 30 25 33 Total nonperforming assets $1,464 $1,239 $1,210 $1,115 $764 Accruing loans past due 90 days or more $433 $328 $367 $283 $231 Accruing loans past due 30 through 89 days 1,314 937 852 1,169 843 Nonperforming loans to period-end portfolio loans 1.60 % 1.26 % 1.07 % 1.38 % .97 % Nonperforming assets to period-end portfolio loans plus OREO and other nonperforming assets 1.91 1.61 1.59 1.46 1.08 Summary of Changes in Nonperforming Loans (in millions) 4Q08 3Q08 2Q08 1Q08 4Q07 Balance at beginning of period $967 $814 $1,054 $687 $498 Loans placed on nonaccrual status 734 530 789 566 378 Charge-offs (369) (300) (547) (144) (147) Loans sold (5) (1) (48) --- (13) Payments (77) (43) (86) (32) (17) Transfers to OREO (22) --- --- (10) (5) Transfer to nonperforming loans held for sale --- (30) (342)(b) (8) --- Loans returned to accrual status (3) (3) (6) (5) (7) Balance at end of period $1,225 $967 $814 $1,054 $687 (a) Primarily investments held by the Private Equity unit within Key's Real Estate Capital and Corporate Banking Services line of business. (b) During the second quarter of 2008, Key transferred $384 million of commercial real estate loans ($719 million of primarily construction loans, net of $335 million in net charge-offs) from the loan portfolio to held-for-sale status. Line of Business Results (dollars in millions) Community Banking 4Q08 3Q08 2Q08 1Q08 4Q07 Summary of operations Total revenue (TE) $644 $653 $656 $629 $653 Provision for loan losses 102 56 44 18 36 Noninterest expense 489 445 448 428 438 Net income 33 95 103 114 112 Average loans and leases 29,157 28,872 28,477 28,093 27,234 Average deposits 51,055 50,384 49,950 49,777 47,261 Net loan charge-offs 66 70 38 30 31 Net loan charge-offs to average loans .90% .96% .54% .43% .45% Nonperforming assets at period end $261 $225 $218 $204 $153 Return on average allocated equity 4.19% 12.42% 13.49% 15.29% 17.52% Average full-time equivalent employees 8,796 8,854 8,785 8,714 8,454 Supplementary information (lines of business) Regional Banking Total revenue (TE) $556 $552 $554 $529 $555 Provision for loan losses 80 39 25 9 26 Noninterest expense 437 398 400 385 385 Net income 24 72 81 84 90 Average loans and leases 20,015 19,795 19,621 19,562 18,776 Average deposits 47,427 46,655 46,253 46,192 43,718 Net loan charge-offs 52 41 33 29 26 Net loan charge-offs to average loans 1.03% .82% .68% .60% .55% Nonperforming assets at period end $184 $168 $157 $142 $119 Return on average allocated equity 4.34% 13.25% 14.77% 15.43% 20.39% Average full-time equivalent employees 8,458 8,512 8,439 8,365 8,101 Commercial Banking Total revenue (TE) $88 $101 $102 $100 $98 Provision for loan losses 22 17 19 9 10 Noninterest expense 52 47 48 43 53 Net income 9 23 22 30 22 Average loans and leases 9,142 9,077 8,856 8,531 8,458 Average deposits 3,628 3,729 3,697 3,585 3,543 Net loan charge-offs 14 29 5 1 5 Net loan charge-offs to average loans .61% 1.27% .23% .05% .23% Nonperforming assets at period end $77 $57 $61 $62 $34 Return on average allocated equity 3.83% 10.39% 10.21% 14.90% 11.12% Average full-time equivalent employees 338 342 346 349 353 Community Banking Percent change 4Q08 vs. 3Q08 4Q07 Summary of operations Total revenue (TE) (1.4)% (1.4)% Provision for loan losses 82.1 183.3 Noninterest expense 9.9 11.6 Net income (65.3) (70.5) Average loans and leases 1.0 7.1 Average deposits 1.3 8.0 Net loan charge-offs (5.7) 112.9 Net loan charge-offs to average loans N/A N/A Nonperforming assets at period end 16.0 70.6 Return on average allocated equity N/A N/A Average full-time equivalent employees (.7) 4.0 Supplementary information (lines of business) Regional Banking Total revenue (TE) .7 % .2 % Provision for loan losses 105.1 207.7 Noninterest expense 9.8 13.5 Net income (66.7) (73.3) Average loans and leases 1.1 6.6 Average deposits 1.7 8.5 Net loan charge-offs 26.8 100.0 Net loan charge-offs to average loans N/A N/A Nonperforming assets at period end 9.5 54.6 Return on average allocated equity N/A N/A Average full-time equivalent employees (.6) 4.4 Commercial Banking Total revenue (TE) (12.9)% (10.2)% Provision for loan losses 29.4 120.0 Noninterest expense 10.6 (1.9) Net income (60.9) (59.1) Average loans and leases .7 8.1 Average deposits (2.7) 2.4 Net loan charge-offs (51.7) 180.0 Net loan charge-offs to average loans N/A N/A Nonperforming assets at period end 35.1 126.5 Return on average allocated equity N/A N/A Average full-time equivalent employees (1.2) (4.2) Line of Business Results (continued) (dollars in millions) National Banking 4Q08 3Q08 2Q08 1Q08 4Q07 Summary of operations Total revenue (TE) $539 $487 $(127) $438 $610 Provision for loan losses 489 350 609 169 327 Noninterest expense 830 342 337 308 388 Loss from continuing operations (662) (130) (671) (24) (67) Net loss (662) (130) (671) (24) (64) Average loans and leases (a) 47,474 47,075 47,877 44,163 42,040 Average loans held for sale (a) 1,404 1,651 1,282 4,932 4,709 Average deposits (a) 12,305 12,439 12,287 11,877 12,622 Net loan charge- offs (a) 276 203 486 91 88 Net loan charge- offs to average loans (a) 2.31 % 1.72 % 4.08 % .83 % .83 % Nonperforming assets at period end $1,190 $1,014 $992 $911 $611 Return on average allocated equity (a) (49.64)% (10.07)% (51.44)% (1.96)% (5.95)% Return on average allocated equity (49.64) (10.07) (51.44) (1.96) (5.68) Average full-time equivalent employees 3,316 3,552 3,604 3,759 4,010 Supplementary information (lines of business) Real Estate Capital and Corporate Banking Services Total revenue (TE) $161 $96 $235 $82 $160 Provision for loan losses 153 99 366 45 270 Noninterest expense 93 89 67 60 117 Net (loss) (53) (58) (124) (14) (142) Average loans and leases 16,604 16,447 17,086 16,497 15,003 Average loans held for sale 511 792 616 989 1,257 Average deposits 10,390 10,446 10,460 9,784 10,396 Net loan charge-offs 81 100 376 38 45 Net loan charge-offs to average loans 1.94 % 2.42 % 8.85 % .93 % 1.19 % Nonperforming assets at period end $763 $714 $779 $732 $475 Return on average allocated equity (9.96)% (11.40)% (23.15)% (3.01)% (36.68)% Average full-time equivalent employees 1,107 1,209 1,228 1,233 1,310 Equipment Finance Total revenue (TE) $92 $111 $(696) $94 $183 Provision for loan losses 33 64 36 24 23 Noninterest expense 349 90 89 96 96 Net (loss) income (276) (27) (513) (16) 40 Average loans and leases 9,548 10,013 10,326 10,596 10,730 Average loans held for sale 29 49 51 32 15 Average deposits 15 20 21 14 17 Net loan charge-offs 51 32 28 24 18 Net loan charge-offs to average loans 2.12 % 1.27 % 1.09 % .91 % .67 % Nonperforming assets at period end $158 $115 $105 $69 $58 Return on average allocated equity (124.21)% (12.00)% (226.24)% (6.97)% (17.40)% Average full-time equivalent employees 781 819 838 860 923 Institutional and Capital Markets Total revenue (TE) $200 $185 $230 $159 $169 Provision for loan losses 52 16 36 16 15 Noninterest expense 329 107 128 103 116 Net (loss) income (193) 39 41 25 25 Average loans and leases 9,352 8,363 7,898 7,633 7,218 Average loans held for sale 545 649 494 555 394 Average deposits 1,442 1,479 1,384 1,460 1,560 Net loan charge- offs (recoveries) 38 (1) 5 2 6 Net loan charge-offs (recoveries) to average loans 1.62 % (.05)% .25 % .11 % .33 % Nonperforming assets at period end $55 $58 $26 $12 $15 Return on average allocated equity (57.82)% 12.11 % 13.11 % 8.28 % 8.51 % Average full-time equivalent employees 939 964 931 938 979 Consumer Finance Total revenue (TE) $86 $95 $104 $103 $98 Provision for loan losses 251 171 171 84 19 Noninterest expense 59 56 53 49 59 (Loss) income from continuing operations (140) (84) (75) (19) 10 Net (loss) income (140) (84) (75) (19) 13 Average loans and leases (a) 11,970 12,252 12,567 9,437 9,089 Average loans held for sale (a) 319 161 121 3,356 3,043 Average deposits (a) 458 494 422 619 649 Net loan charge- offs (a) 106 72 77 27 19 Net loan charge-offs to average loans (a) 3.52 % 2.34 % 2.46 % 1.15 % .83 % Nonperforming assets at period end $214 $127 $82 $98 $63 Return on average allocated equity (a) (57.12)% (35.70)% (32.72)% (8.36)% 4.65 % Return on average allocated equity (57.12) (35.70) (32.72) (8.36) 6.04 Average full-time equivalent employees 489 560 607 728 798 National Banking Percent change 4Q08 vs. 3Q08 4Q07 Summary of operations Total revenue (TE) 10.7 % (11.6)% Provision for loan losses 39.7 49.5 Noninterest expense 142.7 113.9 Loss from continuing operations (409.2) (888.1) Net loss (409.2) (934.4) Average loans and leases (a) .8 12.9 Average loans held for sale (a) (15.0) (70.2) Average deposits (a) (1.1) (2.5) Net loan charge-offs (a) 36.0 213.6 Net loan charge-offs to average loans (a) N/A N/A Nonperforming assets at period end 17.4 94.8 Return on average allocated equity (a) N/A N/A Return on average allocated equity N/A N/A Average full-time equivalent employees (6.6) (17.3) Supplementary information (lines of business) Real Estate Capital and Corporate Banking Services Total revenue (TE) 67.7 % .6 % Provision for loan losses 54.5 (43.3) Noninterest expense 4.5 (20.5) Net (loss) 8.6 62.7 Average loans and leases 1.0 10.7 Average loans held for sale (35.5) (59.3) Average deposits (.5) (.1) Net loan charge-offs (19.0) 80.0 Net loan charge-offs to average loans N/A N/A Nonperforming assets at period end 6.9 60.6 Return on average allocated equity N/A N/A Average full-time equivalent employees (8.4) (15.5) Equipment Finance Total revenue (TE) (17.1)% (49.7)% Provision for loan losses (48.4) 43.5 Noninterest expense 287.8 263.5 Net (loss) income (922.2) N/M Average loans and leases (4.6) (11.0) Average loans held for sale (40.8) 93.3 Average deposits (25.0) (11.8) Net loan charge-offs 59.4 183.3 Net loan charge-offs to average loans N/A N/A Nonperforming assets at period end 37.4 172.4 Return on average allocated equity N/A N/A Average full-time equivalent employees (4.6) (15.4) Institutional and Capital Markets Total revenue (TE) 8.1 % 18.3 % Provision for loan losses 225.0 246.7 Noninterest expense 207.5 183.6 Net (loss) income N/M N/M Average loans and leases 11.8 29.6 Average loans held for sale (16.0) 38.3 Average deposits (2.5) (7.6) Net loan charge-offs (recoveries) N/M 533.3 Net loan charge-offs (recoveries) to average loans N/A N/A Nonperforming assets at period end (5.2) 266.7 Return on average allocated equity N/A N/A Average full-time equivalent employees (2.6) (4.1) Consumer Finance Total revenue (TE) (9.5)% (12.2)% Provision for loan losses 46.8 N/M Noninterest expense 5.4 ___ (Loss) income from continuing operations (66.7) N/M Net (loss) income (66.7) N/M Average loans and leases (a) (2.3) 31.7 Average loans held for sale (a) 98.1 (89.5) Average deposits (a) (7.3) (29.4) Net loan charge-offs (a) 47.2 457.9 Net loan charge-offs to average loans (a) N/A N/A Nonperforming assets at period end 68.5 239.7 Return on average allocated equity (a) N/A N/A Return on average allocated equity N/A N/A Average full-time equivalent employees (12.7) (38.7) (a) From continuing operations. TE = Taxable Equivalent, N/A = Not Applicable, N/M = Not Meaningful DATASOURCE: KeyCorp Web site: https://www.key.com/ https://www.key.com/newsroom https://www.key.com/ir

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