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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended December 31, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from   to

001-39295
(Commission File Number)

SelectQuote, Inc.
(Exact name of registrant as specified in its charter)
Delaware 94-3339273
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
6800 West 115th Street Suite 2511 66211
Overland Park Kansas (Zip Code)
(Address of principal executive offices)
(913) 599-9225
(Registrant's telephone number, including area code)
(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Stock, par value $0.01 per share SLQT New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).     Yes  ☒   No  ☐ 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).Yes     No  

The registrant had outstanding 164,017,054 shares of common stock as of January 31, 2022.



SELECTQUOTE, INC. AND SUBSIDIARIES
FORM 10-Q
TABLE OF CONTENTS

PART I FINANCIAL INFORMATION PAGE
Item 1.
2
3
4
6
7
Item 2.
32
Item 3.
54
Item 4.
54
PART II OTHER INFORMATION
Item 1.
56
Item 1A.
56
Item 2.
56
Item 3.
56
Item 4.
56
Item 5.
56
Item 6.
64
65



PART I
FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

SELECTQUOTE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(In thousands)
December 31, 2021 June 30, 2021
ASSETS
CURRENT ASSETS:
Cash and cash equivalents $ 193,357  $ 286,454 
Accounts receivable 149,399  105,298 
Commissions receivable-current 202,289  89,120 
Other current assets 10,511  4,486 
Total current assets 555,556  485,358 
COMMISSIONS RECEIVABLE 683,516  756,777 
PROPERTY AND EQUIPMENT—Net 42,676  29,510 
SOFTWARE—Net 15,009  12,611 
OPERATING LEASE RIGHT-OF-USE ASSETS 30,571  31,414 
INTANGIBLE ASSETS—Net 37,727  40,670 
GOODWILL 73,732  68,019 
OTHER ASSETS 6,046  1,436 
TOTAL ASSETS $ 1,444,833  $ 1,425,795 
LIABILITIES AND SHAREHOLDERS’ EQUITY
CURRENT LIABILITIES:
Accounts payable $ 47,579  $ 34,079 
Accrued expenses 22,904  20,676 
Accrued compensation and benefits 43,384  40,909 
Operating lease liabilities—current 5,251  5,289 
Current portion of long-term debt 7,169  2,360 
Other current liabilities 9,120  5,504 
Total current liabilities 135,407  108,817 
LONG-TERM DEBT, NET—less current portion 700,350  459,043 
DEFERRED INCOME TAXES 76,942  139,240 
OPERATING LEASE LIABILITIES 36,951  38,392 
OTHER LIABILITIES 2,779  11,743 
Total liabilities 952,429  757,235 
COMMITMENTS AND CONTINGENCIES (Note 8)
SHAREHOLDERS’ EQUITY:
Common stock, $0.01 par value
1,640  1,635 
Additional paid-in capital 551,002  544,771 
Retained earnings (accumulated deficit) (62,236) 121,925 
Accumulated other comprehensive income 1,998  229 
Total shareholders’ equity 492,404  668,560 
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY $ 1,444,833  $ 1,425,795 
See accompanying notes to condensed consolidated financial statements.
2

SELECTQUOTE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(Unaudited)
(In thousands)
Three Months Ended December 31, Six Months Ended December 31,
2021 2020 2021 2020
REVENUE:
Commission $ 140,701  $ 320,265  $ 272,956  $ 425,415 
Production bonus and other 54,280  37,300  79,552  54,924 
Total revenue 194,981  357,565  352,508  480,339 
OPERATING COSTS AND EXPENSES:
Cost of revenue 148,108  84,121  240,273  135,166 
Marketing and advertising 193,246  132,206  283,923  182,006 
General and administrative 20,147  13,043  43,539  25,245 
Technical development 6,386  4,750  12,239  8,598 
Total operating costs and expenses 367,887  234,120  579,974  351,015 
INCOME (LOSS) FROM OPERATIONS (172,906) 123,445  (227,466) 129,324 
INTEREST EXPENSE, NET (10,587) (6,782) (19,122) (13,543)
OTHER EXPENSE, NET (51) (416) (153) (1,196)
INCOME (LOSS) BEFORE INCOME TAX EXPENSE (BENEFIT) (183,544) 116,247  (246,741) 114,585 
INCOME TAX EXPENSE (BENEFIT) (46,536) 26,391  (62,580) 24,994 
NET INCOME (LOSS) $ (137,008) $ 89,856  $ (184,161) $ 89,591 
NET INCOME (LOSS) PER SHARE:
Basic $ (0.84) $ 0.55  $ (1.12) $ 0.55 
Diluted $ (0.84) $ 0.54  $ (1.12) $ 0.54 
WEIGHTED-AVERAGE COMMON STOCK OUTSTANDING USED IN PER SHARE AMOUNTS:
Basic 163,966  162,645  163,829  162,546 
Diluted 163,966  165,563  163,829  165,377 
OTHER COMPREHENSIVE INCOME (LOSS), NET OF TAX:
Gain (loss) on cash flow hedge 1,775  116  1,769  (141)
OTHER COMPREHENSIVE INCOME (LOSS) 1,775  116  1,769  (141)
COMPREHENSIVE INCOME (LOSS) $ (135,233) $ 89,972  $ (182,392) $ 89,450 
See accompanying notes to the condensed consolidated financial statements.
3

SELECTQUOTE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
(Unaudited)
(In thousands)

Three Months Ended December 31, 2021
Common Stock Additional
Paid-In
Capital
Retained Earnings/(Accumulated Deficit) Accumulated Other Comprehensive Income Total
Shareholders'
Equity
Shares Amount
BALANCES-September 30, 2021 163,930  $ 1,639  $ 549,034  $ 74,772  $ 223  $ 625,668 
Net loss —  —  —  (137,008) —  (137,008)
Gain on cash flow hedge, net of tax —  —  —  —  1,602  1,602 
Amount reclassified into earnings, net tax —  —  —  —  173  173 
Exercise of employee stock options, net of shares withheld for cashless exercises and to cover tax withholdings 55  —  76  —  —  76 
Issuance of common stock pursuant to employee stock purchase plan —  —  —  —  —  — 
Vesting of restricted stock unit awards net of shares withheld to cover tax withholdings 28  (2) —  —  (1)
Share-based compensation expense 1,894  —  —  1,894 
BALANCES-December 31, 2021 164,013  $ 1,640  $ 551,002  $ (62,236) $ 1,998  $ 492,404 

Three Months Ended December 31, 2020
Common Stock Additional
Paid-In
Capital
Retained Earnings/(Accumulated Deficit) Accumulated Other Comprehensive Loss Total
Shareholders'
Equity
Shares Amount
BALANCES-September 30, 2020 162,507  $ 1,625  $ 546,815  $ (4,560) $ (1,511) $ 542,369 
Net income —  —  —  89,856  —  89,856 
Loss on cash flow hedge, net of tax —  —  —  —  —  — 
Amount reclassified into earnings, net tax —  —  —  —  116  116 
Exercise of employee stock options, net of shares withheld for cashless exercises and to cover tax withholdings 267  (2,710) —  —  (2,707)
Share-based compensation expense —  —  1,336  —  —  1,336 
BALANCES-December 31, 2020 162,774  $ 1,628  $ 545,441  $ 85,296  $ (1,395) $ 630,970 

4

Six Months Ended December 31, 2021
Common Stock Additional
Paid-In
Capital
Retained Earnings/(Accumulated Deficit) Accumulated Other Comprehensive Income Total
Shareholders'
Equity
Shares Amount
BALANCES-June 30, 2021 163,510  $ 1,635  $ 544,771  $ 121,925  $ 229  $ 668,560 
Net loss —  —  —  (184,161) (184,161)
Gain on cash flow hedge, net of tax —  —  —  —  1,423  1,423 
Amount reclassified into earnings, net of tax —  —  —  —  346  346 
Exercise of employee stock options, net of shares withheld for cashless exercises and to cover tax withholdings 339  1,279  —  —  1,282 
Issuance of common stock pursuant to employee stock purchase plan 90  988  —  —  989 
Vesting of restricted stock unit awards net of shares withheld to cover tax withholdings 74  (145) —  —  (144)
Share-based compensation expense —  —  4,109  —  —  4,109 
BALANCES-December 31, 2021 164,013  $ 1,640  $ 551,002  $ (62,236) $ 1,998  $ 492,404 

Six Months Ended December 31, 2020
Common Stock Additional
Paid-In
Capital
Retained Earnings/(Accumulated Deficit) Accumulated Other Comprehensive Loss Total
Shareholders'
Equity
Shares Amount
BALANCES-June 30, 2020 162,191  $ 1,622  $ 548,113  $ (4,295) $ (1,254) $ 544,186 
Net income —  —  —  89,591  —  89,591 
Loss on cash flow hedge, net of tax —  —  —  —  (375) (375)
Amount reclassified into earnings, net tax —  —  —  —  234  234 
Exercise of employee stock options, net of shares withheld for cashless exercises and to cover tax withholdings 583  (4,912) —  —  (4,906)
Share-based compensation expense —  —  2,240  —  —  2,240 
BALANCES-December 31, 2020 162,774  $ 1,628  $ 545,441  $ 85,296  $ (1,395) $ 630,970 
See accompanying notes to the condensed consolidated financial statements.

5

SELECTQUOTE, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(In thousands)
Six Months Ended December 31,
2021 2020
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss) $ (184,161) $ 89,591 
Adjustments to reconcile net income (loss) to net cash, cash equivalents, and restricted cash used in operating activities:
Depreciation and amortization 11,278  6,937 
Loss on disposal of property, equipment, and software 355  162 
Share-based compensation expense 4,109  2,259 
Deferred income taxes (62,940) 24,879 
Amortization of debt issuance costs and debt discount 2,974  1,644 
Fair value adjustments to contingent earnout obligations —  1,153 
Non-cash lease expense 2,040  1,887 
Changes in operating assets and liabilities:
Accounts receivable (43,429) (61,251)
Commissions receivable (39,908) (219,132)
Other assets (5,555) 1,906 
Accounts payable and accrued expenses 15,135  15,692 
Operating lease liabilities (2,676) (1,245)
Other liabilities (2,963) 32,370 
Net cash used in operating activities (305,741) (103,148)
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of property and equipment (17,904) (5,768)
Purchases of software and capitalized software development costs (5,231) (3,449)
Acquisition of business (6,927) 121 
Investment in equity securities (1,000) — 
Net cash used in investing activities (31,062) (9,096)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from revolving line of credit 50,000  — 
Payments on revolving line of credit (50,000) — 
Net proceeds from senior secured delayed draw term loan facility 242,000  — 
Payments on other debt (93) (108)
Proceeds from common stock options exercised and employee stock purchase plan 2,271  391 
Payments of tax withholdings related to net share settlement of equity awards (144) (5,320)
Payments of debt issuance costs (328) — 
Payments of costs incurred in connection with private placement —  (1,771)
Payments of costs incurred in connection with initial public offering —  (3,911)
Net cash provided by (used in) financing activities 243,706  (10,719)
NET DECREASE IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH (93,097) (122,963)
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—Beginning of period 286,454  368,870 
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—End of period $ 193,357  $ 245,907 
Reconciliation to the Condensed Consolidated Balance Sheets:
Cash and cash equivalents 193,357  209,739 
Restricted cash —  36,168 
Total cash, cash equivalents, and restricted cash $ 193,357  $ 245,907 
SUPPLEMENTAL CASH FLOW INFORMATION:
Interest paid, net $ (15,447) $ (11,953)
Income taxes paid, net (19) (86)
See accompanying notes to condensed consolidated financial statements.
6

SELECTQUOTE, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1.SUMMARY OF BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES

Description of Business—SelectQuote, Inc. (together with its subsidiaries, the “Company” or “SelectQuote”) contracts with insurance carriers to sell senior health, life, and auto and home insurance policies by telephone to individuals throughout the United States through the use of multi-channel marketing and advertising campaigns. The Company obtains leads from, among other sources, InsideResponse, a wholly-owned subsidiary that provides sales leads to the consumer insurance industry. The Company also coordinates various healthcare-related services through its Population Health platform, which includes SelectRx, a closed-door, long-term care pharmacy that offers pharmacy services, including essential prescription medications, OTC medications, customized medication packaging, medication therapy management, and other consultative services under the Patient Centered Pharmacy Home (PCPH) model. SelectQuote’s Senior division sells Medicare Advantage, Medicare Supplement, Medicare Part D, and other ancillary senior health insurance related products, and along with Population Health and InsideResponse, is referred to as “Senior”. SelectQuote’s Life division (“Life”) sells term life, final expense, and other ancillary products, and SelectQuote’s Auto & Home division (“Auto & Home”) primarily sells non-commercial auto and home property and casualty insurance products. SelectQuote’s licensed insurance agents provide comparative rates from a variety of insurance carriers relying on our technology distribution channel with a combination of proprietary and commercially available software to perform its quote service and sell insurance policies on behalf of the insurance carriers. The Company primarily earns revenue in the form of commission payments from the insurance carriers. Commission payments are received both when the initial policy is sold (“first year”) and when the underlying policyholder renews their policy in subsequent years (“renewal”). The Company also receives certain volume-based bonuses from some carriers on first-year policies sold based on attaining various predetermined target sales levels or other agreed upon objectives. These bonuses are referred to as “production bonuses” or “marketing development funds.” Additionally, the Company earns revenue from its Population Health platform, including mail-order prescription revenue from SelectRx, and lead generation revenue from InsideResponse.

Basis of Presentation—The accompanying unaudited condensed consolidated financial statements include the accounts of SelectQuote, Inc. and its wholly owned subsidiaries: SelectQuote Insurance Services, SelectQuote Auto & Home Insurance Services, LLC (“SQAH”), ChoiceMark Insurance Services, Inc., Tiburon Insurance Services, InsideResponse, LLC, and SelectQuote Ventures, Inc. The unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles for interim financial information and reflect all normal recurring adjustments that are necessary to present fairly the results for the interim periods presented. All intercompany accounts and transactions have been eliminated in consolidation. Certain information and disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been condensed or omitted in accordance with those rules and regulations and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X. The unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended June 30, 2021, as amended by the Form 10-K/A filed with the SEC on February 14, 2022 (the “2021 Annual Report”) and include all adjustments necessary for the fair presentation of our financial position for the periods presented. Our results for the periods presented in our financial statements are not necessarily indicative of the results to be expected for any subsequent period, including for the year ending June 30, 2022, and therefore should not be relied upon as an indicator of future results. The accompanying unaudited condensed consolidated financial statements and related notes should be read in conjunction with the audited consolidated financial statements for the year ended June 30, 2021. Certain reclassifications have been made to prior periods to conform with current year presentation.

Use of Estimates—The preparation of condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of revenues, expenses, assets, and liabilities and disclosure of contingent assets and liabilities. The Company regularly assesses these estimates; however, actual amounts could differ from those estimates. The most significant items involving management’s estimates include estimates of
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revenue recognition, commissions receivable, the provision for income taxes, share-based compensation, and valuation of intangible assets and goodwill. The impact of changes in estimates is recorded in the period in which they become known.

Seasonality—Medicare-eligible individuals are permitted to change their Medicare Advantage and Medicare Part D prescription drug coverage for the following year during the Medicare annual enrollment period (“AEP”), which runs from October through December each year, and are allowed to switch plans from an existing plan during the open enrollment period (“OEP”), which runs from January through March each year. As a result, commission revenue for our Senior segment is highest in the second quarter and to a lesser extent, the third quarter during OEP. Most policies sold during AEP are effective as of and renew annually on January 1.

Significant Accounting Policies—There have been no material changes to the Company’s significant accounting policies as described in our 2021 Annual Report.

Recent Accounting Pronouncements Not Yet Adopted—In October 2021, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers, which requires that an acquirer recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with Topic 606 as if the acquirer had originated the contracts. Prior to this ASU, an acquirer generally recognizes contract assets acquired and contract liabilities assumed that arose from contracts with customers at fair value on the acquisition date. The ASU is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The ASU is to be applied prospectively to business combinations occurring on or after the effective date of the amendment (or if adopted early as of an interim period, as of the beginning of the fiscal year that includes the interim period of early application). The Company will continue to evaluate the impact of this guidance, which will depend on the contract assets and liabilities acquired in future business combinations.

Recent Accounting Pronouncements Adopted—In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which simplifies and changes the accounting for certain income tax transactions, among other minor improvements. This standard was effective for the Company on July 1, 2021 and did not have a material impact on the condensed consolidated financial statements and related disclosures.

Immaterial Correction of Prior Period Financial Statements—Subsequent to the issuance of the Company’s financial statements as of and for the year ended June 30, 2021, the Company discovered that the provision for first year commission revenue for certain final expense policies offered by one of its insurance carrier partners should have been accrued based on a higher lapse rate. The error in the lapse rate resulted in commission revenue being misstated by $6.1 million and $2.0 million, for the years ended June 30, 2021 and 2020, and $2.4 million for the three months ended September 30, 2021, respectively. Accounts receivable was misstated by $8.1 million and $2.0 million as of June 30, 2021 and 2020, respectively. The impact of the error on net income for the year ended June 30, 2021 was a decrease of $4.8 million. Management has evaluated this misstatement and concluded it was not material to prior periods, individually or in aggregate. However, correcting the cumulative effect of the error in the three and six months ended December 31, 2021 would have had a significant effect on the results of operations. Therefore, the Company is correcting the relevant prior period condensed consolidated financial statements and related footnotes for this error for comparative purposes. The Company will also correct previously reported financial information for such immaterial errors in future filings, as applicable (see “Part II, Item 5. Other Information” below for additional information).

The following table reflects the effects of the correction on all affected line items of the Company’s previously reported condensed consolidated statement of comprehensive income (loss) for the three months ended September 30, 2021, which will be corrected in future filings:

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CORRECTED CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Three Months Ended September 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Commission revenue $ 134,651  $ (2,397) $ 132,254 
Total revenue 159,923  (2,397) 157,526 
Loss from operations (52,164) (2,397) (54,561)
Loss before income tax benefit (60,801) (2,397) (63,198)
Income tax benefit (15,436) (609) (16,045)
Net loss (45,365) (1,788) (47,153)
Net loss per share:
Basic (0.28) (0.01) (0.29)
Diluted (0.28) (0.01) (0.29)
Comprehensive loss $ (45,371) $ (1,788) $ (47,159)

The following tables reflect the effects of the correction on all affected line items of the Company’s previously reported condensed consolidated financial statements presented in this Form 10-Q:

CORRECTED CONDENSED CONSOLIDATED BALANCE SHEET (unaudited)
June 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Accounts receivable $ 113,375  $ (8,077) $ 105,298 
Total current assets 493,435  (8,077) 485,358 
Total assets 1,433,872  (8,077) 1,425,795 
Deferred income taxes 140,988  (1,748) 139,240 
Total liabilities 758,983  (1,748) 757,235 
Retained earnings (accumulated deficit) 128,254  (6,329) 121,925 
Total shareholders’ equity 674,889  (6,329) 668,560 
Total liabilities and shareholders’ equity $ 1,433,872  $ (8,077) $ 1,425,795 

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CORRECTED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Three Months Ended December 31, 2020 Six Months Ended December 31, 2020
(in thousands) As Previously Reported Adjustment As Corrected As Previously Reported Adjustment As Corrected
Commission revenue $ 320,974  $ (709) $ 320,265  $ 427,519  $ (2,104) $ 425,415 
Total revenue 358,274  (709) 357,565  482,443  (2,104) 480,339 
Income (loss) from operations 124,154  (709) 123,445  131,428  (2,104) 129,324 
Income (loss) before income tax expense (benefit) 116,956  (709) 116,247  116,689  (2,104) 114,585 
Income tax expense (benefit) 26,540  (149) 26,391  25,436  (442) 24,994 
Net income (loss) 90,416  (560) 89,856  91,253  (1,662) 89,591 
Net income (loss) per share:
Basic 0.56  (0.01) 0.55  0.56  (0.01) 0.55 
Diluted 0.55  (0.01) 0.54  0.55  (0.01) 0.54 
Comprehensive income (loss) $ 90,532  $ (560) $ 89,972  $ 91,112  $ (1,662) $ 89,450 

CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Three Months Ended December 31, 2020
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-September 30, 2020 $ (1,955) $ 544,974 
Net income 90,416  90,416 
BALANCES-December 31, 2020 88,461  634,135 
Adjustments
BALANCES-September 30, 2020 (2,605) (2,605)
Net loss (560) (560)
BALANCES-December 31, 2020 (3,165) (3,165)
As Corrected
BALANCES-September 30, 2020 (4,560) 542,369 
Net income 89,856  89,856 
BALANCES-December 31, 2020 $ 85,296  $ 630,970 

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CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Six Months Ended December 31, 2020
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-June 30, 2020 $ (2,792) $ 545,689 
Net income 91,253  91,253 
BALANCES-December 31, 2020 88,461  634,135 
Adjustments
BALANCES-June 30, 2020 (1,503) (1,503)
Net loss (1,662) (1,662)
BALANCES-December 31, 2020 (3,165) (3,165)
As Corrected
BALANCES-June 30, 2020 (4,295) 544,186 
Net income 89,591  89,591 
BALANCES-December 31, 2020 $ 85,296  $ 630,970 

CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (unaudited)
Six Months Ended December 31, 2020
(in thousands) As Previously Reported Adjustment As Corrected
Net income (loss) $ 91,253  $ (1,662) $ 89,591 
Deferred income taxes 25,321  (442) 24,879 
Accounts receivable (63,355) 2,104  (61,251)
Net cash used in operating activities $ (103,148) $ —  $ (103,148)

2.ACQUISITIONS

In accordance with ASC Topic 805, Business Combinations, the Company allocates the purchase price of its acquisitions to the tangible assets, liabilities, and intangible assets acquired based on fair values. Any excess purchase price over those fair values is recorded as goodwill. The fair value assigned to intangible assets acquired is supported by valuations using estimates and assumptions provided by management. Based on the valuation inputs, the Company has recorded assets acquired and liabilities assumed according to the following fair value hierarchy:

Level 1 Unadjusted quoted prices in active markets for identical assets or liabilities
Level 2 Unadjusted quoted prices in active markets for similar assets or liabilities; or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active; or inputs other than quoted prices that are observable for the asset or liability.
Level 3 Unobservable inputs for the asset or liability
    

Lead distribution company—On February 1, 2021, the Company acquired substantially all of the assets of a lead distribution company for an aggregate purchase price of up to $33.5 million (subject to customary
11

adjustments), as set forth in the Asset Purchase Agreement, dated February 1, 2021 (the “Asset Purchase Agreement”). The purchase price is comprised of $30.0 million, of which $24.0 million was paid in cash at the closing of the transaction, with an additional $6.0 million of holdback for indemnification claims, net working capital adjustments, and underperformance. Additionally, the purchase price includes an earnout of up to $3.5 million. The primary purpose of the acquisition was to secure and incorporate the exclusive publisher relationships into the lead generation business of InsideResponse. The Company recorded $0.4 million of acquisition-related costs in general and administrative operating costs and expenses in the condensed consolidated statement of comprehensive income.

During calendar year 2021, the lead distribution company did not achieve the minimum earnout target as set forth in the Asset Purchase Agreement; as a result, the earnout payment, which was contingent upon continued employment of certain individuals, will not be paid. However, the remaining holdback was earned in full, as the lead distribution company did not fall below the underperformance thresholds as set forth in the Asset Purchase Agreement. The Company will accrue interest on the remaining holdback of $5.5 million, after the net working capital true-up of $0.5 million, through the 15-month anniversary of the closing date in interest expense, net in the condensed consolidated statement of comprehensive income.

Under the terms of the Asset Purchase Agreement, the total consideration for the acquisition consisted of the following as of the acquisition date (in thousands):

Base purchase price $ 30,000 
Net working capital true-up (499)
Total Purchase Consideration $ 29,501 

At the date of acquisition, the fair value of net tangible assets acquired approximated their carrying value. The non-compete agreements were valued using the income approach, and the customer relationships were valued using the multiple period excess earnings method. As such, all aforementioned intangible assets were valued using Level 3 inputs.

Goodwill resulting from the transaction constitutes the excess of the consideration paid over the fair values of the assets acquired and liabilities assumed and primarily represents the benefits of leveraging the exclusive publisher relationships in the business. This acquired goodwill is allocated to Senior (which is also the reporting unit), and is not deductible for tax purposes after adding back acquisition costs and excluding the holdback not yet paid.

The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the acquisition date (in thousands):

Description Estimated Life Amount
Accounts receivable $ 1,301 
Total tangible assets acquired 1,301 
Non-compete agreements 5 years 1,000 
Vendor relationships 9 years 23,700 
Goodwill Indefinite 3,500 
Total intangible assets acquired 28,200 
Net Assets Acquired $ 29,501 

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The Company will amortize the intangible assets acquired on a straight-line basis over their estimated remaining lives, ranging from five to nine years.    

Express Med Pharmaceuticals—On April 30, 2021, the Company acquired 100% of the outstanding shares of Express Med Pharmaceuticals, Inc., now SelectRx, a closed-door, long term care pharmacy provider, for an aggregate purchase price of up to $24.0 million (subject to customary adjustments), as set forth in the Stock Purchase Agreement dated April 30, 2021 (the “Stock Purchase Agreement”). The aggregate purchase price of up to $24.0 million is comprised of $17.5 million in cash paid at the closing of the transaction, an additional $2.5 million of holdback for indemnification claims, if any, and an earnout of up to $4.0 million, if any. The primary purpose of the acquisition was to take advantage of the Company's technology and customer base to facilitate better patient care through coordination of strategic, value-based care partnerships. The Company recorded $0.3 million of acquisition-related costs in general and administrative operating costs and expenses in the condensed consolidated statement of comprehensive income. In addition, as a result of the acquisition, the Company has entered into an operating lease with the former President and Chief Executive Officer of Express Med Pharmaceuticals, now our Executive Vice President of SelectRx. Refer to Note 6 in the condensed consolidated financial statements for further details.

The earnout of up to $4.0 million is comprised of two separate provisions. The first provision provides for an earnout of up to $3.0 million and is contingent upon achievement of the following within the first 20 months following the acquisition: facility updates that would allow for processing a minimum of 75,000 active patients, the issuance of pharmacy licenses in all 50 states, and active patients of 15,000 or more. The second provision provides for an earnout of up to $1.0 million and is contingent upon achievement of the following within 36 months following the acquisition: construction of a new facility to accommodate the servicing of additional active patients or 75,000 or more active patients as of the last day of any month prior to the end of the second earnout provision period or as of the end of the second earnout provision period. As the earnout payment is contingent upon continued employment of certain individuals, the Company will recognize the earnout as compensation expense in general and administrative operating costs and expenses in the condensed consolidated statement of comprehensive income in the period in which it is earned. As of December 31, 2021, the Company has not accrued an earnout payment based on performance to date. The $2.5 million of holdback will be due upon the 15-month anniversary of the closing date of the acquisition.

Under the terms of the Stock Purchase Agreement, total consideration in the acquisition consisted of the following as of the acquisition date (in thousands):

Base purchase price $ 20,000 
Net working capital true-up (483)
Closing cash 20 
Total purchase consideration $ 19,537 

At the date of acquisition, the fair value of net tangible assets acquired, excluding property and equipment, approximated their carrying value. The property and equipment was valued primarily using the cost and sales comparison approach to value. For the proprietary software acquired, the replacement cost method under the cost approach was used, estimating the cost to rebuild the software. The non-compete agreement was valued using the income approach, and the customer relationships were valued using the multiple period excess earnings method. As such, all aforementioned intangible assets were valued using Level 3 inputs.

Goodwill resulting from the transaction constitutes the excess of the consideration paid over the fair values of the assets acquired and liabilities assumed and primarily represents the additional value of the synergies of combining the SelectRx business with the Company's technology and existing customer base. This acquired goodwill is allocated to Senior (which is also the reporting unit), and the Company expects approximately $16.3 million to be deductible for tax purposes after adding back acquisition costs and excluding the holdback not yet paid.

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The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the acquisition date (in thousands):

Description Estimated Life Amount
Cash and cash equivalents $ 20 
Accounts receivable 613 
Other current assets 28 
Property and equipment, net 287 
Accounts payable (280)
Accrued expenses, including compensation and benefits (45)
Net tangible assets acquired 623 
Proprietary Software 3 years 550 
Non-compete agreements 5 years 100 
Customer relationships 1 year 200 
Goodwill Indefinite 18,064 
Total intangible assets acquired 18,914 
Net assets acquired $ 19,537 

The Company will amortize the intangible assets acquired on a straight-line basis over their estimated remaining lives, ranging from one to five years.    

Simple Meds—On August 31, 2021, SelectRx acquired 100% of the outstanding equity interests of Simple Meds, a full-service pharmaceutical distributor, for an aggregate purchase price of $7.0 million (subject to customary adjustments), as set forth in the Membership Interest Purchase Agreement dated August 31, 2021. The aggregate purchase price of $7.0 million was paid in cash at the closing of the transaction. The primary purpose of the acquisition was to accelerate the expansion of the prescription drug management business by combining the operations and existing infrastructure of Simple Meds into SelectRx.

Under the terms of the Membership Interest Purchase Agreement, total consideration in the acquisition consisted of the following as of the acquisition date (in thousands):

Base purchase price $ 7,000 
Net working capital true-up 347 
Closing cash 61 
Total purchase consideration $ 7,408 

At the date of acquisition, the fair value of net tangible assets acquired approximated their carrying value. The customer relationships were valued using the multiple period excess earnings method, and as such, were valued using Level 3 inputs.

Goodwill resulting from the transaction constitutes the excess of the consideration paid over the fair values of the assets acquired and liabilities assumed and primarily represents the additional value of the synergies of combining the Simple Meds business with the Company's technology and existing customer base. This acquired goodwill is allocated to Senior (which is also the reporting unit), and the Company expects approximately $5.6 million to be deductible for tax purposes after adding back acquisition costs.

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The following table summarizes the estimated fair values of the assets acquired and liabilities assumed as of the acquisition date (in thousands):

Description Estimated Life Amount
Cash and cash equivalents $ 61 
Accounts receivable 634 
Other current assets 474 
Property and equipment, net 415 
Accounts payable (259)
Net tangible assets acquired 1,325 
Customer relationships 1 year 370 
Goodwill Indefinite 5,713 
Total intangible assets acquired 6,083 
Net assets acquired $ 7,408 

From the date of acquisition, August 31, 2021, through December 31, 2021, Simple Meds generated $4.0 million of pharmacy prescription revenue.

3.PROPERTY AND EQUIPMENT—NET

Property and equipment—net consisted of the following:

(in thousands)
December 31, 2021 June 30, 2021
Computer hardware $ 25,268  $ 13,351 
Machinery and equipment(1)
9,074  2,667 
Leasehold improvements 19,536  18,525 
Furniture and fixtures 5,229  5,004 
Work in progress 5,344  7,220 
Total 64,451  46,767 
Less accumulated depreciation (21,775) (17,257)
Property and equipment—net $ 42,676  $ 29,510 
(1) Includes financing lease right-of-use assets.

Work in progress as of December 31, 2021 primarily represents computer equipment and leasehold improvements not yet put into service and not yet being depreciated. Work in progress as of June 30, 2021, primarily represents computer equipment and machinery not yet put into service and not yet being depreciated. Depreciation expense for the three months ended December 31, 2021 and 2020, was $2.9 million and $2.0 million, respectively, and $5.1 million and $3.6 million for the six months ended December 31, 2021 and 2020, respectively.

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4.SOFTWARE—NET

Software—net consisted of the following:

(in thousands)
December 31, 2021 June 30, 2021
Software $ 22,322  $ 16,530 
Work in progress 3,341  3,826 
Total 25,663  20,356 
Less accumulated amortization (10,654) (7,745)
Software—net $ 15,009  $ 12,611 

Work in progress as of December 31, 2021 and June 30, 2021, represents costs incurred for software not yet put into service and are not yet being amortized. For the three months ended December 31, 2021 and 2020, the Company capitalized internal-use software and website development costs of $2.0 million and $1.6 million, respectively, and recorded amortization expense of $1.5 million and $0.8 million, respectively. For the six months ended December 31, 2021 and 2020, the Company capitalized internal-use software and website development costs of $4.5 million and $3.2 million, respectively, and recorded amortization expense of $2.9 million and $1.7 million, respectively.

5.INTANGIBLE ASSETS AND GOODWILL

Intangible assetsThe Company's intangible assets include those acquired as part of the acquisitions listed in the table below (refer to Note 2 to the condensed consolidated financial statements for further details). The Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. During each of the three and six months ended December 31, 2021 and 2020, there were no such indicators.

Goodwill—The Company recorded as goodwill the excess of the purchase price over the estimated fair values of identifiable assets and liabilities acquired as part of the acquisitions listed in the table below (refer to Note 2 to the condensed consolidated financial statements for further details). The Company performs its annual goodwill impairment assessment as of April 1, or more frequently if it believes that indicators of impairment exist. During each of the three and six months ended December 31, 2021 and 2020 there were no such indicators.

Goodwill is assigned to reporting units that are expected to benefit from the synergies of the business combination as of the acquisition date and becomes identified with that reporting unit in its entirety. As such, the reporting unit as a whole supports the recovery of its goodwill. For the following acquisitions, the reporting units to which goodwill has been assigned and the associated reportable segments are as follows:

Acquisition Reporting Unit Reportable Segment
Auto & Home-controlling interest Auto & Home Auto & Home
InsideResponse Senior Senior
Lead distribution company Senior Senior
Express Med Pharmaceuticals Senior Senior
Simple Meds Senior Senior

The carrying amounts, accumulated amortization, net carrying value, and weighted average remaining life of our definite-lived amortizable intangible assets as well as our goodwill are presented in the tables below (dollars in thousands, useful life in years):

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December 31, 2021 June 30, 2021
Gross Carrying Amount Accumulated Amortization Net Carrying Amount Weighted-Average Remaining Useful Life Gross Carrying Amount Accumulated Amortization Net Carrying Amount Weighted-Average Remaining Useful Life
Total intangible assets subject to amortization
Customer relationships $ 17,492  $ (4,817) $ 12,675  $ 17,122  $ (3,448) $ 13,674 
Trade name 2,680  (893) 1,787  2,680  (625) 2,055 
Proprietary software 1,592  (601) 991  1,592  (382) 1,210 
Non-compete agreements 1,292  (303) 989  1,292  (163) 1,129 
Vendor relationships 23,700  (2,415) 21,285  23,700  (1,098) 22,602 
Total intangible assets $ 46,756  $ (9,029) $ 37,727  6.6 $ 46,386  $ (5,716) $ 40,670  7.1
Total indefinite-lived assets
Goodwill-Auto & Home $ 5,364  $ 5,364 
Goodwill-Senior 68,368  62,655 
Total goodwill $ 73,732  $ 68,019 

For the three months ended December 31, 2021 and 2020, amortization expense related to intangible assets totaled $1.7 million and $0.8 million, respectively, and $3.3 million and $1.7 million for the six months ended December 31, 2021 and 2020, respectively.

Changes in the balance of goodwill for the six months ended December 31, 2021, are as follows (in thousands):

Balance, June 30, 2021
$ 68,019 
Goodwill from the acquisition of Simple Meds 5,713 
Balance, December 31, 2021
$ 73,732 

As of December 31, 2021, expected amortization expense in future fiscal periods is as follows (in thousands):

Trade Name Proprietary Software Non-compete agreements Vendor Relationships Customer relationships Total
Remainder fiscal 2022 $ 268  $ 214  $ 142  $ 1,317  $ 1,415  $ 3,356 
2023 536  339  273  2,633  2,385  6,166 
2024 536  308  220  2,633  2,319  6,016 
2025 447  130  220  2,633  2,316  5,746 
2026 —  —  134  2,633  2,313  5,080 
Thereafter —  —  —  9,436  1,927  11,363 
Total $ 1,787  $ 991  $ 989  $ 21,285  $ 12,675  $ 37,727 

6.LEASES

The majority of the Company’s leases are operating leases related to office space for which the Company recognizes lease expense on a straight-line basis over the respective lease term. The Company leases office facilities in the United States in San Diego, California; Centennial, Colorado; Jacksonville, Florida; Overland Park, Kansas; Wilmington, North Carolina; Des Moines, Iowa; Oakland, California; Indianapolis, Indiana; and Monaca, Pennsylvania (note that SelectRx leases the Monaca facility from an Executive Vice President of SelectRx. The
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Company expects to incur $3.6 million in total rental payments over the initial ten-year term plus an additional five-year extension option that it is reasonably certain to exercise.) The Company's operating leases have remaining lease terms of less than one year up to fourteen years.

Lease Costs—The components of lease costs were as follows periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands) 2021 2020 2021 2020
Finance lease costs(1)
$ 42  $ 58  $ 84  $ 125 
Operating lease costs(2)
2,048  1,952  4,058  3,879 
Short-term lease costs 15  58  28  125 
Variable lease costs(3)
256  449  469  714 
Sublease income (128) (170) (465) (235)
Total net lease costs $ 2,233  $ 2,347  $ 4,174  $ 4,608 
(1) Primarily consists of amortization of finance lease right-of-use assets and an immaterial amount of interest on finance lease liabilities recorded in operating costs and expenses and interest expense, net in the condensed consolidated statements of comprehensive income.
(2) Recorded in operating costs and expenses in the condensed consolidated statements of comprehensive income.
(3) Variable lease costs are not included in the measurement of the lease liability or right-of-use asset as they are not based on an index or rate and primarily represents common area maintenance charges and real estate taxes recorded in operating costs and expenses in the condensed consolidated statements of comprehensive income.

Maturities of Lease Liabilities—As of December 31, 2021, remaining maturities of lease liabilities for each of the next five fiscal years and thereafter are as follows:

(in thousands) Operating leases Finance leases Total
Remainder fiscal 2022 4,552  97  4,649 
2023 8,861  27  8,888 
2024 9,237  —  9,237 
2025 9,254  —  9,254 
2026 7,040  —  7,040 
2027 5,666  —  5,666 
Thereafter 12,884  —  12,884 
     Total undiscounted lease payments 57,494  124  57,618 
Less: interest 15,292  15,294 
     Present value of lease liabilities $ 42,202  $ 122  $ 42,324 

As of December 31, 2021, the Company had $3.5 million of undiscounted future payments for operating leases expected to commence between the third quarter of fiscal 2022 and the first quarter of fiscal 2023, with lease terms ranging from seven to ten years. These amounts are excluded from the tables above and not yet recognized in the condensed consolidated balance sheets.

7.DEBT

Debt consisted of the following:

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(in thousands) December 31, 2021 June 30, 2021
Term Loans $ 471,912  $ 471,912 
DDTL Facility 245,000  — 
Unamortized debt issuance costs (3,469) (4,081)
Unamortized debt discount (5,924) (6,428)
Total debt 707,519  461,403 
Less current portion of long-term debt: (7,169) (2,360)
Long-term debt $ 700,350  $ 459,043 

On November 5, 2019, the Company entered into a credit agreement with UMB Bank N.A. (“UMB”) as a lender and revolving agent and Morgan Stanley Capital Administrators, Inc. as a lender and the administrative agent for a syndicate of lenders party to the agreement. On February 24, 2021, November 2, 2021, and December 23, 2021, the Company entered into amendments to the credit agreement (individually, the “First Amendment”, “Second Amendment”, and “Third Amendment”, together with the original credit agreement and any subsequent amendments, the “Senior Secured Credit Facility”) with certain of its existing lenders and new lenders. The First Amendment provided for an additional $231.0 million in term loans (together with the initial $425.0 million, the “Term Loans”) and added a $145.0 million senior secured delayed draw term loan facility (the "DDTL Facility"). The Second Amendment provided for additional commitments of $25.0 million, in addition to the initial $75.0 million, for the secured revolving loan facility (the “Revolving Credit Facility”) and an additional $200.0 million under the DDTL Facility. The Third Amendment provided for additional commitments of $35.0 million under the Revolving Credit Facility. After giving effect to the amendments, in aggregate, as of December 31, 2021, the Senior Secured Credit Facility provides for (1) an aggregate principal amount of up to $135.0 million under the Revolving Credit Facility (2) Term Loans in an aggregate principal amount of $656.0 million, of which $471.9 million is outstanding as of December 31, 2021, and (3) a $345.0 million DDTL Facility, of which the Company borrowed $245.0 million on December 22, 2021. As of February 7, 2022, the available borrowing capacities under the Revolving Credit Facility and DDTL Facility were $135.0 million and $100.0 million, respectively.

In accordance with ASC 470-50-40 “Debt Modification and Extinguishments,” the Second and Third Amendments were accounted for as debt modifications, and the $3.0 million original issue discount paid to the two lenders of the DDTL Facility was capitalized and is being amortized on a straight-line basis over the remaining life of the agreement through interest expense. Additionally, the Company paid $1.2 million in costs as part of the transaction that were included in general and administrative expense in the condensed consolidated statements of comprehensive income. As a result of the Third Amendment, the Company incurred $0.3 million of costs related to the new commitments, which costs were capitalized and are being amortized on a straight-line basis over the remaining life of the agreement through interest expense.

The Revolving Credit Facility accrues interest on amounts drawn at a rate per annum equal to either (a) LIBOR plus 4.0% or (b) a base rate plus 3.0%, at the Company’s option, and the Company pays an unused commitment fee of 0.15% in respect of the unutilized commitments under the Revolving Credit Facility. The Term Loans and any loans under the DDTL Facility bear interest on the outstanding principal amount thereof at a rate per annum equal to either (a) LIBOR (subject to a floor of 0.75%) plus 5.00% or (b) a base rate plus 4.00%, at the Company’s option, and the Company pays a ticking fee based on the average daily balance of the unused amount of the aggregate DDTL Facility commitments during the preceding fiscal quarter, multiplied by 1% per annum. The Senior Secured Credit Facility has a maturity date of November 5, 2024, with the Term Loans being mandatorily repayable beginning March 31, 2022, in equal quarterly installments in an aggregate annual amount equal to 1% of the original principal amount of the Term Loans, with the remaining balance payable on the maturity date. The DDTL Facility is also mandatorily repayable beginning March 31, 2022, in equal quarterly installments equal to 0.25% of all DDTL facility loans that have been outstanding for a full fiscal quarter prior to each such repayment date, with the remaining balance payable on the maturity date. The remaining $100.0 million of the DDTL Facility may be drawn from time to time, subject to certain conditions, until January 15, 2023.
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The Senior Secured Credit Facility contains customary affirmative and negative covenants and events of default and a financial covenant requiring the Company and certain of its subsidiaries to maintain a minimum asset coverage ratio. As of December 31, 2021, the Company was in compliance with all of the required covenants. The obligations of the Company are guaranteed by certain of the Company’s subsidiaries and secured by a security interest in all assets of the Company, subject to certain exceptions.

The Company has incurred a total of $27.1 million in debt issuance costs and debt discounts related to the Senior Secured Credit Facility, of which $22.9 million was capitalized and is being amortized on a straight-line basis over the remaining life of the Senior Secured Credit Facility. Total amortization was $2.1 million and $0.8 million for the three months ended December 31, 2021 and 2020, respectively, and $3.0 million and $1.6 million for the six months ended December 31, 2021 and 2020, respectively, which was included in interest expense, net in the Company’s condensed consolidated statements of comprehensive income.
The Company uses derivative financial instruments to hedge against its exposure to fluctuations in interest rates associated with the Term Loans. As of December 31, 2021, the Company had an outstanding receive-variable, pay-fixed interest rate swap on the notional amount of $325.0 million of the Company’s total outstanding Term Loans balance with a fixed rate of 5.00% plus 1.03% (the “Amended Interest Rate Swap”), which terminates on November 5, 2024. The Company classifies its Amended Interest Rate Swap as a Level 2 on the fair value hierarchy as the majority of the inputs used to value it primarily includes other than quoted prices that are observable, and it uses standard calculations and models that use readily observable market data as their basis. As of December 31, 2021, the Company estimates that $0.6 million will be reclassified into interest expense during the next twelve months.

8.COMMITMENTS AND CONTINGENCIES

Lease Obligations—Refer to Note 6 to the condensed consolidated financial statements for commitments related to our operating leases.

Legal Contingencies and Obligations—From time to time, the Company is subject to legal proceedings and claims in the ordinary course of business. The Company currently is not aware of any legal proceedings or claims that it believes will have, individually or in the aggregate, a material adverse effect on its business, financial condition, operating results, or cash flows.

On August 17, 2021, a putative securities class action lawsuit was filed against the Company and two of its executive officers in the U.S. District Court for the Southern District of New York. The complaint, captioned Hartel v. SelectQuote, Inc., et al., Case No. 1:21-cv-06903, asserts securities fraud claims on behalf of a putative class of plaintiffs who purchased or otherwise acquired shares of the Company’s common stock between February 8, 2021 and May 11, 2021 (the “Hartel Relevant Period”). Specifically, the complaint alleges the defendants violated Sections 10(b) and 20(a) and Rule 10b-5 of the Exchange Act by making materially false and misleading statements and failing to disclose material adverse facts about the Company’s business, operations, and prospects, allegedly causing the Company’s common stock to trade at artificially inflated prices during the Hartel Relevant Period. The plaintiffs seek unspecified damages and reimbursement of attorneys’ fees and certain other costs.

On October 7, 2021, a putative securities class action lawsuit was filed in the U.S. District Court for the Southern District of New York against the Company, two of its executive officers, and six current or former members of the Company’s Board of Directors, along with the underwriters of the Company’s initial public offering of common stock (the “Offering”). The complaint, captioned West Palm Beach Police Pension Fund v. SelectQuote, Inc., et al., Case No. 1:21-cv-08279, asserts claims for securities law violations on behalf of a putative class of plaintiffs who purchased shares of the Company’s common stock (i) in or traceable to the Offering or (ii) between May 20, 2020 and August 25, 2021 (the “WPB Relevant Period”). Specifically, the complaint alleges the defendants violated Sections 10(b) and 20(a) and Rule 10b-5 of the Exchange Act by making materially false and misleading statements and failing to disclose material adverse facts about the Company’s financial well-being and prospects, allegedly causing the Company’s common stock to trade at artificially inflated prices during the WPB Relevant
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Period. The complaint also alleges the defendants violated Sections 11, 12(a)(2), and 15 of the Securities Act by making misstatements and omissions of material facts in connection with the Offering, allegedly causing a decline in the value of the Company’s common stock. The plaintiffs seek unspecified damages, rescission, and reimbursement of attorneys’ fees and certain other costs.

The Company believes the allegations in the complaints are without merit and intends to defend the cases vigorously. Accordingly, we currently believe that these matters will not have a material adverse effect on any of our results of operations, financial condition or liquidity. However, depending on how the matters progress, they could be costly to defend and could divert the attention of management and other resources from operations. The Company has not concluded that a loss is probable and, therefore, has not accrued a liability related to these matters.

9.SHAREHOLDERS' EQUITY

Common Stock—As of December 31, 2021, the Company has reserved the following authorized, but unissued, shares of common stock:

Employee Stock Purchase Plan (“ESPP”) 1,253,575 
Stock awards outstanding under 2020 Plan 3,603,818 
Stock awards available for grant under 2020 Plan 10,721,627 
Options outstanding under 2003 Plan 1,717,264 
Total 17,296,284 

Share-Based Compensation Plans

The Company has awards outstanding from two share-based compensation plans: the 2003 Stock Incentive Plan (the “2003 Stock Plan”) and the 2020 Omnibus Incentive Plan (the “2020 Stock Plan” and, collectively with the 2003 Stock Plan, the “Stock Plans”). However, no further awards will be made under the 2003 Stock Plan. The 2020 Stock Plan provides for the grant of incentive stock options (“ISO's”), nonstatutory stock options (“NSO's”), stock appreciation rights, restricted stock awards, restricted stock unit awards (“RSU's”), performance-based restricted stock units (“PSU's”), and other forms of equity compensation (collectively, “stock awards”). All awards (other than ISOs, which may be granted only to current employees of the Company) may be granted to employees, non-employee directors, and consultants of the Company and its subsidiaries and affiliates.

The number of shares of common stock available for issuance as of December 31, 2021, pursuant to future awards under the Company's 2020 Stock Plan is 10,721,627. The number of shares of the Company's common stock reserved under the 2020 Stock Plan is subject to an annual increase on the first day of each fiscal year, beginning on July 1, 2021, equal to 3% of the total outstanding shares of common stock as of the last day of the immediately preceding fiscal year. The maximum number of shares of common stock that may be issued upon the exercise of ISO's will be 4,000,000. The shares of common stock covered by any award (including any award granted pursuant to the 2003 Stock Plan) that is forfeited, terminated, expired, or lapsed without being exercised or settled for cash will again become available for issuance under the 2020 Stock Plan. With respect to any award, if the exercise price and/or tax withholding obligations are satisfied by delivering shares to the Company (by actual delivery or attestation), or if the exercise price and/or tax withholding obligations are satisfied by withholding shares otherwise issuable pursuant to the award, the share reserve shall nonetheless be reduced by the gross number of shares subject to the award.

The Company accounts for its share-based compensation awards in accordance with ASC 718, Compensation—Stock Compensation (“ASC 718”) which requires all share-based compensation to be recognized in the income statement based on fair value and applies to all awards granted, modified, canceled, or repurchased after the effective date.

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Total share-based compensation for stock awards included in general and administrative expense in the condensed consolidated statements of comprehensive income was as follows for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands) 2021 2020 2021 2020
Share-based compensation related to:
Equity classified stock options $ 884  $ 455  $ 1,624  $ 818 
Equity classified RSU's 1,127  545  2,080  960 
Equity classified PSU's (305) 194  87  322 
Total $ 1,706  $ 1,194  $ 3,791  $ 2,100 

Stock OptionsThe stock options outstanding under the 2003 Stock Plan vest as to one-third after the vesting commencement date and as to 1/24 of the remaining shares subject to the stock option monthly thereafter, subject to the award recipient’s continued employment through the applicable vesting date. Upon a termination of employment for any reason other than for “Cause” (as defined in the 2003 Stock Plan), any unvested and outstanding stock options would generally be forfeited for no consideration, and any vested and outstanding stock options would remain exercisable for 90 days following the date of termination (and, in the case of a termination of employment due to death or disability, for 12 months following the date of termination). Stock options expire 10 years from the date of grant. The terms for ISO's and NSO's awarded in the 2020 Stock Plan are the same as in the 2003 Stock Plan with the exception that the options generally shall vest and become exercisable in four equal installments on each of the first four anniversaries of the grant date, subject to the award recipient’s continued employment through the applicable vesting date. Stock options are granted with an exercise price that is no less than 100% of the fair market value of the underlying shares on the date of the grant.

The fair value of each option (for purposes of calculation of share-based compensation expense) is estimated using the Black-Scholes-Merton option pricing model that uses assumptions determined as of the date of the grant. Use of this option pricing model requires the input of subjective assumptions. These assumptions include estimating the length of time employees will retain their vested stock options before exercising them (“expected term”), the estimated volatility of the Company's common stock price over the expected term (“volatility”), the number of options that will ultimately not complete their vesting requirements (“assumed forfeitures”), the risk-free interest rate that reflects the interest rate at grant date on zero-coupon United States governmental bonds that have a remaining life similar to the expected term (“risk-free interest rate”), and the dividend yield assumption which is based on the Company's dividend payment history and management's expectations of future dividend payments (“dividend yield”). Changes in the subjective assumptions can materially affect the estimate of the fair value of share-based compensation and, consequently, the related amount recognized in the condensed consolidated statements of comprehensive income.

The Company used the following weighted-average assumptions for the stock options granted during the periods presented below:

Six Months Ended December 31,
2021 2020
Volatility
30.2% 25.0%
Risk-free interest rate
0.9% 0.4%
Dividend yield
—% —%
Assumed forfeitures
—% —%
Expected term (in years)
6.25 6.24
Weighted-average fair value (per share)
$5.52 $4.86

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The following table summarizes stock option activity under the Stock Plans for the six months ended December 31, 2021:
Number of Options Weighted- Average Exercise Price Weighted- Average Remaining Contractual Term (in Years) Aggregate Intrinsic Value (in Thousands)
Outstanding—June 30, 2021
3,398,513  $ 8.60 
Options granted
1,254,089  17.61 
Options exercised
(339,670) 3.81 
Options forfeited/expired/cancelled
(34,068) 17.12 
Outstanding—December 31, 2021
4,278,864  $ 11.54  6.78 $ 13,904 
Vested and exercisable—December 31, 2021
2,009,390  $ 3.89  4.16 $ 13,759 

As of December 31, 2021, there was $10.2 million in unrecognized compensation cost related to unvested stock options granted, which is expected to be recognized over a weighted-average period of 3.10 years.

The Company received cash of $0.1 million and $0.1 million in connection with stock options exercised during the three months ended December 31, 2021 and 2020, respectively, and $2.3 million and $0.4 million in connection with stock options exercised, net of cashless exercises, during the six months ended December 31, 2021 and 2020, respectively.

Restricted StockThe following table summarizes restricted stock unit activity under the 2020 Stock Plan for the six months ended December 31, 2021:

Number of Restricted Stock Units Weighted-Average Grant Date Fair Value
Unvested as of June 30, 2021
356,285  $ 19.12 
Granted 453,679  16.78 
Vested (82,689) 19.61 
Cancelled (14,058) 17.84 
Unvested as of December 31, 2021
713,217  $ 17.61 

As of December 31, 2021, there was $10.7 million of unrecognized compensation cost related to unvested restricted stock units granted, which is expected to be recognized over a weighted-average period of 2.96 years.

Performance StockThe following table summarizes performance stock unit activity under the 2020 Stock Plan for the six months ended December 31, 2021:

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Number of Performance Stock Units Weighted-Average Grant Date Fair Value
Unvested as of June 30, 2021(1)
132,921  $ 17.97 
Granted(1)
196,080  17.80 
Vested —  — 
Performance adjustment(2)
(164,500)
Cancelled —  — 
Unvested as of December 31, 2021
164,501  $ 17.87 
(1) Reflects PSU’s at 100% achievement of predefined financial performance targets. If performance metrics are met, PSU’s will vest, at the end of a three-year performance period. The number of shares that could be earned for the fiscal year 2021 tranche will range from 0% to 150% of the target, and the number of shares that could be earned for the fiscal year 2022 tranche will range from 0% to 200% of the target.
(2) Represents adjustments to previously granted PSU’s to reflect changes in estimates of future financial performance against targets.

As of December 31, 2021, there was $2.1 million of unrecognized compensation cost related to unvested performance stock units granted, which is expected to be recognized over a weighted-average period of 2.31 years.

ESPPThe purpose of the ESPP is to provide the Company's eligible employees with an opportunity to purchase shares of its common stock through accumulated payroll deductions at 95% of the fair market value on the exercise date, but no less than the lesser of 85% of the fair market value of a share of common stock on the date the offering period commences or 85% of the fair market value of the common stock on the exercise date. For the six months ended December 31, 2021, the Company issued 89,985 shares to its employees and as of December 31, 2021, there are 1,253,575 shares reserved for future issuance under the plan. The Company recorded share-based compensation expense of $0.2 million and $0.1 million with respect to the ESPP for the three months ended December 31, 2021 and 2020, respectively, and recorded share-based compensation expense of $0.3 million and $0.1 million with respect to the ESPP for the six months ended December 31, 2021 and 2020, respectively.

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10.REVENUES FROM CONTRACTS WITH CUSTOMERS

Disaggregation of Revenue from Contracts with Customers—The disaggregation of revenue by segment and product is depicted for the periods presented below, and is consistent with how the Company evaluates its financial performance:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands) 2021 2020 2021 2020
Senior:
Commission revenue:
Medicare advantage $ 99,262  $ 263,975  $ 179,345  $ 312,705 
Medicare supplement 2,332  12,743  3,936  20,735 
Prescription drug plan 732  1,102  1,001  1,717 
Dental, vision, and health 4,920  5,647  8,136  8,370 
Other commission revenue 1,954  743  2,854  1,203 
Total commission revenue 109,200  284,210  195,272  344,730 
Production bonus and other revenue 48,767  31,300  69,015  43,979 
Total Senior revenue 157,967  315,510  264,287  388,709 
Life:
Commission revenue:
Term 16,126  20,028  32,372  39,772 
Final expense 10,886  9,816  35,473  26,274 
Total commission revenue 27,012  29,844  67,845  66,046 
Production bonus and other revenue 5,768  5,822  12,366  11,048 
Total Life revenue 32,780  35,666  80,211  77,094 
Auto & Home:
Total commission revenue 5,657  6,491  12,649  15,104 
Production bonus and other revenue 478  750  955  1,675 
Total Auto & Home revenue 6,135  7,241  13,604  16,779 
Eliminations:
Total commission revenue (1,168) (280) (2,810) (465)
Production bonus and other revenue (733) (572) (2,784) (1,778)
Total Elimination revenue (1,901) (852) (5,594) (2,243)
Total commission revenue 140,701  320,265  272,956  425,415 
Total production bonus and other revenue 54,280  37,300  79,552  54,924 
Total revenue $ 194,981  $ 357,565  $ 352,508  $ 480,339 

Contract Balances—After a policy is sold, the Company has no material additional or recurring obligations to the policyholder or the insurance carrier. As such, there are no contract liabilities recorded in the condensed consolidated balance sheets. During the six months ended December 31, 2020, there was no activity in the contract asset balances other than the movement over time between long-term and short-term commissions receivable and accounts receivable as the policy is renewed, as shown on the balance sheet. A roll forward of commissions receivable (current and long term) is shown below for the six months ended December 31, 2021:

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(in thousands)
Balance as of June 30, 2021
$ 845,897 
Commission revenue from revenue recognized 212,976 
Net commission revenue adjustment from change in estimate (149,174)
Amounts recognized as accounts receivable (23,894)
Balance as of December 31, 2021
$ 885,805 

The $149.2 million adjustment from change in estimate includes adjustments from the Company’s reassessment of each of its cohorts’ transaction prices. $145.0 million of the total adjustment is due to the increase in actual lapse rates for Senior MA policies during calendar year 2021 and overall lower persistency from early data received for the January 2022 renewals. Therefore, it was determined that a downward adjustment to Senior MA revenue was probable, and commission revenue was reduced during the three months ended December 31, 2021. Approximately 62%, 28%, and 8% of the adjustment from the change in estimate were from approved policies sold in fiscal years 2021, 2020, and 2019, respectively.

Production Bonuses and Other—During the six months ended December 31, 2021, the Company received advance payments of marketing development funds, which will be amortized over the course of the appropriate fiscal year based on policies sold. As of December 31, 2021, there was an unamortized balance remaining of $2.3 million of fiscal year 2022 marketing development funds recorded in other current liabilities in the condensed consolidated balance sheet.

11.INCOME TAXES

For the three months ended December 31, 2021 and 2020, we recognized income tax benefit of $46.5 million and income tax expense of $26.4 million, respectively, representing effective tax rates of 25.4% and 22.7%, respectively. The differences from our federal statutory tax rate to the effective tax rate for the three months ended December 31, 2021, were primarily related to state income taxes. The differences from our federal statutory tax rate to the effective tax rate for the three months ended December 31, 2020, were primarily related to state income taxes, partially offset by state tax credits such as the Kansas High Performance Incentive Program (“HPIP”) and discrete items for the period related to the exercise of non-qualified stock options.

For the six months ended December 31, 2021 and 2020, we recognized income tax benefit of $62.6 million and income tax expense of $25.0 million, respectively, representing effective tax rates of 25.4% and 21.8%, respectively. The differences from our federal statutory tax rate to the effective tax rate for the six months ended December 31, 2021, were primarily related to state income taxes. The differences from our federal statutory tax rate to the effective tax rate for the six months ended December 31, 2020, were primarily related to state income taxes, partially offset by state tax credits such as HPIP and discrete items for the period related to the exercise of non-qualified stock options.

Assessing the realizability of the Company’s deferred tax assets is dependent upon several factors, including the likelihood and amount, if any, of future taxable income in relevant jurisdictions during the periods in which those temporary differences become deductible. The Company forecasts taxable income by considering all available positive and negative evidence, including historical data and future plans and estimates. These assumptions require significant judgment about future taxable income. As a result, the amount of deferred tax assets considered realizable is subject to adjustment in future periods if estimates of future taxable income change. The Company continues to recognize its deferred tax assets as of December 31, 2021, as it believes it is more likely than not that the net deferred tax assets will be realized. The Company recognizes a significant deferred tax liability due to the difference in the timing of revenue recognition for financial statement and tax purposes. For financial statement purposes, revenue is recognized when a policy is sold, while revenue recognition for tax purposes occurs when future renewal commission payments are received. This deferred tax liability is a source of income that can be used to support the realizability of the Company’s deferred tax assets. As such, the Company does not believe a valuation
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allowance is necessary as of December 31, 2021, and will continue to evaluate in the future as circumstances may change.

12.NET INCOME (LOSS) PER SHARE

The Company calculates net income (loss) per share as defined by ASC Topic 260, “Earnings per Share”. Basic net income (loss) per share (“Basic EPS”) is computed by dividing net income (loss) attributable to common shareholders by the weighted-average common stock outstanding during the respective period. Diluted net income (loss) per share (“Diluted EPS”) is computed by dividing net income (loss) attributable to common and common equivalent shareholders by the total of the weighted-average common stock outstanding and common equivalent shares outstanding during the respective period. For the purpose of calculating the Company’s Diluted EPS, common equivalent shares outstanding include common shares issuable upon the exercise of outstanding employee stock options, unvested RSU's, PSU’s assuming the performance conditions are satisfied as of the end of the reporting period, and common shares issuable upon the conclusion of each ESPP offering period. The number of common equivalent shares outstanding has been determined in accordance with the treasury stock method for employee stock options, RSU's, PSU’s, and common stock issuable pursuant to the ESPP to the extent they are dilutive. Under the treasury stock method, the exercise price paid by the option holder and future share-based compensation expense that the Company has not yet recognized are assumed to be used to repurchase shares.

The following table sets forth the computation of net income (loss) per share for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands, except per share amounts)
2021 2020 2021 2020
Basic:
Numerator:
Net income (loss) $ (137,008) $ 89,856  $ (184,161) $ 89,591 
Net income (loss) attributable to common shareholders (137,008) 89,856  (184,161) 89,591 
Denominator:
Weighted-average common stock outstanding 163,966  162,645  163,829  162,546 
Net income (loss) per share—basic: $ (0.84) $ 0.55  $ (1.12) $ 0.55 
Diluted:
Numerator:
Net income (loss) attributable to common shareholders $ (137,008) $ 89,856  $ (184,161) $ 89,591 
Net income (loss) attributable to common and common equivalent shareholders (137,008) 89,856  (184,161) 89,591 
Denominator:
Weighted-average common stock outstanding 163,966  162,645  163,829  162,546 
Stock options outstanding to purchase shares of common stock including unvested RSU's and from the ESPP(1)
—  2,918  —  2,831 
Total common and common equivalent shares outstanding 163,966  165,563  163,829  165,377 
Net income (loss) per share—diluted: $ (0.84) $ 0.54  $ (1.12) $ 0.54 
(1) Excluded from the computation of net income (loss) per share-diluted for the three and six months ended December 31, 2021, because the effect would have been anti-dilutive.

The weighted average potential shares of common stock that were excluded from the calculation of net income (loss) per share-diluted for the periods presented because including them would have been anti-dilutive are as follows for the periods presented:
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Three Months Ended December 31, Six Months Ended December 31,
(in thousands) 2021 2020 2021 2020
Stock options outstanding to purchase shares of common stock including unvested RSU's and from the ESPP 5,133  —  4,908  — 
Shares subject to outstanding PSU's(1)
165  —  247  — 
Total 5,298  —  5,155  — 
(1) The weighted-average number of shares excluded from the computation of net income (loss) per share-diluted because the performance conditions associated with these awards were not met.

13.SEGMENT INFORMATION

The Company’s reportable segments have been determined in accordance with ASC 280, Segment Reporting (“ASC 280”). The Company currently has three reportable segments: i) Senior, ii) Life, and iii) Auto & Home. Senior primarily sells senior Medicare-related health insurance products and also includes Population Health and InsideResponse. Life primarily sells term life and final expense products, and Auto & Home primarily sells individual automobile and homeowners’ insurance. In addition, the Company accounts for non-operating activity, share-based compensation expense, certain intersegment eliminations, and the costs of providing corporate and other administrative services in its administrative division, Corporate & Eliminations. These services are not directly identifiable with the Company’s reportable segments and are shown in the tables below to reconcile the reportable segments to the condensed consolidated financial statements. The Company has not aggregated any operating segments together to represent a reportable segment.

The Company reports segment information based on how its chief operating decision maker (“CODM”) regularly reviews its operating results, allocates resources, and makes decisions regarding business operations. The performance measures of the segments include total revenue and Adjusted EBITDA because management believes that such information is the most relevant in evaluating the results of the respective segments relative to other entities that operate in the same industries.

Costs of revenue, marketing and advertising, and technical development operating expenses that are directly attributable to a segment are reported within the applicable segment. Indirect costs of revenue, marketing and advertising, and technical development operating expenses are allocated to each segment based on varying metrics such as headcount. Adjusted EBITDA is calculated as total revenue for the applicable segment less direct and allocated costs of revenue, marketing and advertising, technical development, and general and administrative operating costs and expenses, excluding depreciation and amortization expense; gain or loss on disposal of property, equipment, and software; share-based compensation expense; restructuring expenses; and non-recurring expenses such as severance payments and transaction costs. Our CODM does not separately evaluate assets by segment; therefore, assets by segment are not presented.

The following table presents information about the reportable segments for the three months ended December 31, 2021:

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(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 157,967  $ 32,780  $ 6,135  $ (1,901) $ 194,981 
Operating expenses (306,602) (30,930) (4,700) (15,979) (1) (358,211)
Other expenses, net —  —  —  (51) (51)
Adjusted EBITDA $ (148,635) $ 1,850  $ 1,435  $ (17,931) (163,281)
Share-based compensation expense
(1,894)
Non-recurring expenses (2)
(1,602)
Depreciation and amortization
(6,175)
Loss on disposal of property, equipment, and software (5)
Interest expense, net (10,587)
Income tax benefit 46,536 
Net loss $ (137,008)
(1) Operating expenses in the Corp & Elims division primarily include $11.2 million in salaries and benefits for certain general, administrative, and IT related departments, and $4.3 million in professional services fees.

(2) These expenses primarily consist of debt issuance costs incurred for the Second Amendment.

The following table presents information about the reportable segments for the three months ended December 31, 2020:

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 315,510  $ 35,666  $ 7,241  $ (852) $ 357,565 
Operating expenses (180,955) (29,961) (5,091) (12,746) (1) (228,753)
Other expenses, net —  —  —  (21) (21)
Adjusted EBITDA $ 134,555  $ 5,705  $ 2,150  $ (13,619) 128,791 
Share-based compensation expense
(1,336)
Non-recurring expenses (2)
(362)
Fair value adjustments to contingent earnout obligations (395)
Depreciation and amortization
(3,590)
Loss on disposal of property, equipment, and software (79)
Interest expense, net (6,782)
Income tax expense (26,391)
Net income $ 89,856 
(1) Operating expenses in the Corp & Elims division primarily include $8.4 million in salaries and benefits for certain general, administrative, and IT related departments and $3.3 million in professional services fees.

(2) These expenses primarily consist of non-recurring compensation to a former executive and expenses related to business continuity in response to the COVID-19 pandemic.

The following table presents information about the reportable segments for the six months ended December 31, 2021:

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(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 264,287  $ 80,211  $ 13,604  $ (5,594) $ 352,508 
Operating expenses (445,893) (76,058) (10,796) (29,330) (1) (562,077)
Other expenses, net —  —  —  (153) (153)
Adjusted EBITDA $ (181,606) $ 4,153  $ 2,808  $ (35,077) (209,722)
Share-based compensation expense
(4,109)
Non-recurring expenses (2)
(2,155)
Depreciation and amortization
(11,278)
Loss on disposal of property, equipment, and software (355)
Interest expense, net (19,122)
Income tax benefit 62,580 
Net loss $ (184,161)
(1) Operating expenses in the Corp & Elims division primarily include $21.6 million in salaries and benefits for certain general, administrative, and IT related departments, and $9.0 million in professional services fees.

(2) These expenses primarily consist of costs incurred for the Second Amendment and costs related to the acquisitions of Express Med Pharmaceuticals and Simple Meds.

The following table presents information about the reportable segments for the six months ended December 31, 2020:

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 388,709  $ 77,094  $ 16,779  $ (2,243) $ 480,339 
Operating expenses (245,252) (62,307) (11,012) (22,264) (1) (340,835)
Other expenses, net —  —  —  (43) (43)
Adjusted EBITDA $ 143,457  $ 14,787  $ 5,767  $ (24,550) 139,461 
Share-based compensation expense
(2,259)
Non-recurring expenses (2)
(822)
Fair value adjustments to contingent earnout obligations (1,153)
Depreciation and amortization
(6,937)
Loss on disposal of property, equipment, and software (162)
Interest expense, net (13,543)
Income tax expense (24,994)
Net income $ 89,591 
(1) Operating expenses in the Corp & Elims division primarily include $15.0 million in salaries and benefits for certain general, administrative, and IT related departments and $6.3 million in professional services fees.

(2) These expenses primarily consist of non-recurring compensation to a former executive, non-restructuring severance expenses, costs related to our IPO, and expenses related to business continuity in response to the COVID-19 pandemic.

Revenues from each of the reportable segments are earned from transactions in the United States and follow the same accounting policies used for the Company’s condensed consolidated financial statements. All of the Company’s long-lived assets are located in the United States. For the three months ended December 31, 2021, three insurance carrier customers from Senior accounted for 24%, 15%, and 11% of total revenue, respectively. For the three months ended December 31, 2020, three insurance carrier customers from Senior, accounted for 30%, 22%,
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and 18% of total revenue, respectively. For the six months ended December 31, 2021, three insurance carrier customers from Senior, accounted for 21%, 14%, and 13% of total revenue, respectively. For the six months ended December 31, 2020, three insurance carrier customers from Senior, accounted for 27%, 20%, and 15% of total revenue, respectively.

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ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

You should read the following discussion and analysis of our financial condition and result of operations together with our condensed consolidated financial statements and footnotes included elsewhere in this Quarterly Report on Form 10-Q. In addition to historical information, this discussion and analysis contains forward-looking statements that involve risks, uncertainties, and assumptions. The forward-looking statements are not historical facts, but rather are based on current expectations, estimates, assumptions and projections about our industry, business and future financial results. Please refer to a discussion of the Company’s forward-looking statements and associated risks in “Cautionary Note Regarding Forward-Looking Statements” in our 2021 Annual Report. Our actual results may differ materially from those discussed below. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in the section titled “Risk Factors” in our 2021 Annual Report.

Correction of Previously Issued Condensed Consolidated Financial Statements

Subsequent to the issuance of the Company’s financial statements as of and for the year ended June 30, 2021, the Company determined that first year provision for certain final expense policies offered by one of its insurance carrier partners should have been accrued based on a higher lapse rate. See Note 1 to the Condensed Consolidated Financial Statements included in Item 1 of this Form 10-Q for additional information related to the correction, including descriptions of the misstatements and the impacts to our condensed consolidated financial statements. In addition, we have corrected certain previously reported financial information for the three and six months ended December 31, 2020, in this Item 2, Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Company Overview

COVID-19. While the ongoing pandemic has caused disruptions to the economy both domestically and globally, including limitations on various businesses and activities that could have an indirect effect on our business, travel restrictions, and the extended shutdown of certain industries in various countries, due to the nature of our products and technology-enabled business model, these disruptions have not had a material adverse impact on our business on a consolidated basis. We will continue to evaluate the potential impacts and closely monitor developments as they arise.

Our Business. We are a leading technology-enabled, direct-to-consumer (“DTC”) distribution platform that provides consumers with a transparent and convenient venue to shop for complex senior health, life, and auto & home insurance policies from a curated panel of the nation’s leading insurance carriers. As an insurance distributor, we do not insure the consumer, but rather identify consumers looking to acquire insurance products and place these consumers with insurance carrier partners that provide these products and, in return, earn commissions from our insurance carrier partners for the policies we sell on their behalf. Because we are not the issuer of the insurance policy to the consumer, we bear no underwriting risks. Our proprietary technology allows us to take a broad funnel approach to marketing by analyzing and identifying high quality consumer leads sourced from a wide variety of online and offline marketing channels. Our primary sources of leads include search engine marketing, radio, television, and third-party marketing partners. We monitor our acquisition costs to dynamically allocate our marketing spend to the most attractive channel, benefiting from over thirty years of data accumulated through our proprietary, purpose-built technologies. Our advanced workflow processing system scores each acquired lead in real-time, matching it with an agent whom we determine is best suited to meet the consumer’s need. Our platform then captures and utilizes our experience to further build upon the millions of data points that feed our marketing algorithms, which further enhances our ability to deploy subsequent marketing dollars efficiently and target more high-quality consumer leads. We have built our business model to maximize commissions collected over the life of an approved policy less the cost of acquiring the business, a metric we refer to as policyholder lifetime value and which is a key component to our overall profitability. Recently through acquisitions, we've begun expanding into lead generation sales, closed-door, long-term care prescription pharmacies, and overall health services through our Population Health platform.
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We evaluate our business using the following three segments:

Senior, our fastest growing and largest segment, was launched in 2010 and provides unbiased comparison shopping for Medicare Advantage (“MA”) and Medicare Supplement (“MS”) insurance plans as well as prescription drug and dental, vision, and hearing (“DVH”) plans, and critical illness products. We represent approximately 20 leading, nationally-recognized insurance carrier partners, including UnitedHealthcare, Wellcare, and Humana. MA and MS plans accounted for 84% of our approved Senior policies for each of the three months ended December 31, 2021 and 2020, and 82% and 81% for the six months ended December 31, 2021 and 2020, respectively, with other ancillary type policies accounting for the remainder. Additionally, InsideResponse and Population Health (which includes SelectRx) are included in Senior for segment reporting purposes.

Life is one of the country’s largest and most established DTC insurance distributors for term life insurance, having sold over 2.0 million policies nationwide since our founding in 1985. Our platform provides unbiased comparison shopping for life insurance products such as term life, final expense, and other ancillary products like critical illness, accidental death, and juvenile insurance. We represent approximately 20 leading, nationally-recognized insurance carrier partners, with many of these relationships exceeding 15 years. Term life policies accounted for 42% and 62% of new premium within Life for the three months ended December 31, 2021 and 2020, respectively, with final expense policies accounting for 58% and 38% for the three months ended December 31, 2021 and 2020, respectively. For the six months ended December 31, 2021 and 2020, term life policies accounted for 36% and 55% of new premium within Life, respectively, with final expense policies accounting for 64% and 45%, respectively.

Auto & Home was founded in 2011 as an unbiased comparison shopping platform for auto, home, and specialty insurance lines. Our platform provides unbiased comparison shopping for insurance products such as homeowners, auto, dwelling fire, and other ancillary insurance products underwritten by approximately 30 leading, nationally-recognized insurance carrier partners. Homeowners and 12-month auto products accounted for 76% and 78% of new premium within Auto & Home for the three months ended December 31, 2021 and 2020, respectively, and 76% and 79% for the six months ended December 31, 2021 and 2020, respectively, with six-month auto, dwelling fire, and other products accounting for a majority of the remainder.

The three and six months ended December 31 referenced throughout the commentary below refers to the second quarter and fiscal year-to-date performance of our fiscal years ending on June 30, 2022 and 2021. Note that certain reclassifications have been made to prior periods to conform with current year presentation.

Key Business and Operating Metrics by Segment

In addition to traditional financial metrics, we rely upon certain business and operating metrics to estimate and recognize commission revenue, evaluate our business performance and facilitate our operations. In Senior, our primary product, Medicare Advantage, pays us flat commission rates based on the number of policies we sell on behalf of our insurance carrier partners. Therefore, we have determined that units and unit metrics are the most appropriate measures to evaluate the performance of Senior. In Life and Auto & Home, we are typically paid a commission that is a percent of the premium that we generate for our insurance carrier partners. Therefore, we have determined that premium-based metrics are the most relevant measures to evaluate the performance of these segments. Below are the most relevant business and operating metrics for each segment:

Senior

Submitted Policies

Submitted policies are counted when an individual completes an application with our licensed agent and provides authorization to them to submit it to the insurance carrier partner. The applicant may have additional actions to take before the application will be reviewed by the insurance carrier.

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The following table shows the number of submitted policies for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
2021 2020 2021 2020
Medicare Advantage 340,317  246,548  436,106  294,539 
Medicare Supplement 3,117  13,273  4,929  20,549 
Dental, Vision, and Hearing 53,432  43,020  82,036  63,062 
Prescription Drug Plan 4,241  6,250  5,114  8,675 
Other 2,967  3,939  6,529  5,822 
Total 404,074  313,030  534,714  392,647 

Total submitted policies increased by 29% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020. The increase was driven primarily by a 38% increase in MA submitted policies and a 24% increase in DVH submitted policies, partially offset by a 77% decrease in MS submitted policies. The overall increase in submitted policies for Senior products was primarily driven by an increase in the number of agents we employ, offset by a significant decrease in productivity per agent. Agent productivity was down partly due to an increase in the mix of flex agents, who are less productive, as well as a reduction in overall close rates across all agent types and marketing channels. During the three months ended December 31, 2021, we increased the number of average productive agents by approximately 140%; however, average agent productivity decreased 45% from the three months ended December 31, 2020.

Total submitted policies increased by 36% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020. The increase was driven primarily by a 48% increase in MA submitted policies and a 30% increase in DVH submitted policies, partially offset by a 76% decrease in MS submitted policies. The overall increase in submitted policies for Senior products was primarily driven by an increase in the number of agents we employ, offset by a significant decrease in productivity per agent. The increase in agent productivity we experienced in the first quarter of the year was more than offset by the reduction in agent productivity discussed above. During the six months ended December 31, 2021, we increased the number of average productive agents by approximately 115%; however, average agent productivity decreased 35% from the six months ended December 31, 2020.

Approved Policies

Approved policies represents the number of submitted policies that were approved by our insurance carrier partners for the identified product during the indicated period. Not all approved policies will go in force.

The following table shows the number of approved policies for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
2021 2020 2021 2020
Medicare Advantage 265,538  208,714  349,654  251,187 
Medicare Supplement 2,097  10,451  3,495  16,776 
Dental, Vision and Hearing 44,542  33,614  66,765  49,853 
Prescription Drug Plan 3,352  4,815  4,220  7,447 
Other 2,483  3,256  5,363  5,080 
Total 318,012  260,850  429,497  330,343 

In general, the relationship between submitted policies and approved policies has been steady over time. Therefore, factors impacting the number of submitted policies also impact the number of approved policies.
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Total approved policies increased by 22% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020. The increase was driven primarily by a 27% increase in MA approved policies and a 33% increase in DVH approved policies, partially offset by an 80% decrease in MS approved policies. Total approved policies increased by 30% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020. The increase was driven primarily by a 39% increase in MA approved policies and a 34% increase in DVH approved policies, partially offset by a 79% decrease in MS approved policies. Fluctuations in approved policies are normally in direct correlation to submitted policies; however, this year we experienced an 8% and 6% decrease in MA submitted-to-approved conversion rates for the three and six months ended December 31, 2021, compared to the three and six months ended December 31, 2020, respectively, driven by higher consumer switching behavior during AEP. This resulted in MA approved policies growing at a slower rate than MA submitted policies.

Lifetime Value of Commissions per Approved Policy

The lifetime value of commissions (the “LTV”) per approved policy represents commissions estimated to be collected over the estimated life of an approved policy based on multiple factors, including but not limited to, contracted commission rates, carrier mix and expected policy persistency with applied constraints. The LTV per approved policy is equal to the sum of the commission revenue due upon the initial sale of a policy, and when applicable, an estimate of future renewal commissions. The estimate of the future renewal commissions is determined using contracted renewal commission rates constrained by a persistency-adjusted 10-year renewal period based on a combination of our historical experience and available insurance carrier historical experience to estimate renewal revenue only to the extent probable that a material reversal in revenue would not be expected to occur. These factors may result in varying values from period to period. The LTV per approved policy represents commissions only from policies sold during the period. That figure excludes renewals during the period from policies originally sold in a prior period with insurance carrier partners whose contracts preclude us from recognizing variable consideration for estimated renewal commissions and updated estimates of prior period variable consideration based on actual policy renewals in the current period.

The following table shows the LTV per approved policy for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
2021 2020 2021 2020
Medicare Advantage $ 922  $ 1,268  $ 936  $ 1,251 
Medicare Supplement 1,347  1,233  1,384  1,248 
Dental, Vision and Hearing 112  138  125  148 
Prescription Drug Plan 218  232  237  235 
Other 127  64  130 

The LTV per MA approved policy decreased 27% while the LTV per MS approved policy increased 9% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020. The MA LTV was negatively impacted by lower MA persistency rates, increase in constraint, the switch to policy level persistency, carrier mix, and higher provision for first year and renewal year lapse rates, somewhat offset by higher commission rates. The MS LTV was positively impacted by carrier mix and an improvement in first year lapse rates.

The LTV per MA approved policy decreased 25% while the LTV per MS approved policy increased 11% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020. The MA LTV was negatively impacted by lower MA persistency rates, increase in constraint, the switch to policy level persistency, carrier mix, and higher provision for first year and renewal year lapse rates, somewhat offset by higher commission rates. The MS LTV was positively impacted by carrier mix and an improvement in first year lapse rates.

Per Unit Economics
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Per unit economics represents total MA and MS commissions, other product commissions, other revenues, and costs associated with Senior, each shown per number of approved MA and MS approved policies over a given time period. Management assesses the business on a per-unit basis to help ensure that the revenue opportunity associated with a successful policy sale is attractive relative to the marketing acquisition cost. Because not all acquired leads result in a successful policy sale, all per-policy metrics are based on approved policies, which is the measure that triggers revenue recognition.

The MA and MS commission per MA/MS policy represents the LTV for policies sold in the period. Other commission per MA/MS policy represents the LTV for other products sold in the period, including DVH prescription drug plan, and other products, which management views as additional commission revenue on our agents’ core function of MA/MS policy sales. Other per MA/MS policy represents the production bonuses, marketing development funds, lead sales revenue from InsideResponse, revenue generated through the Population Health platform, and updated estimates of prior period variable consideration based on actual policy renewals in the current period. Total operating expenses per MA/MS policy represents all of the operating expenses within Senior. The Revenue to customer acquisition cost (“CAC”) multiple represents total revenue per MA/MS policy as a multiple of total marketing acquisition cost, which represents the direct costs of acquiring leads. These costs are included in marketing and advertising expense within the total operating expenses per MA/MS policy.

The following table shows per unit economics for the periods presented. Based on the seasonality of Senior and the fluctuations between quarters, we believe that the most relevant view of per unit economics is on a rolling 12-month basis. All per MA/MS policy metrics below are based on the sum of approved MA/MS policies, as both products have similar commission profiles. These metrics are the basis on which management assesses the business.

Twelve Months Ended December 31,
(dollars per approved policy): 2021 2020
Medicare Advantage and Medicare Supplement approved policies 574,682  394,032 
Medicare Advantage and Medicare Supplement commission per MA/MS policy $ 1,067  $ 1,276 
Other commission per MA/MS policy 33  39 
Other per MA/MS policy (49) 168 
Total revenue per MA/MS policy 1,051  1,483 
Total operating expenses per MA/MS policy (1,193) (916)
Adjusted EBITDA per MA/MS policy (1)
$ (142) $ 567 
Adjusted EBITDA Margin per MA/MS policy (1)
(14) % 38  %
Revenue/CAC multiple 1.9X 3.2X
(1) These financial metrics are not calculated in accordance with GAAP. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Non-GAAP Financial Measures” for information regarding our use of these non-GAAP financial measures and a reconciliation of such measures to their nearest comparable financial measures calculated and presented in accordance with GAAP.

Total revenue per policy decreased 29% for the twelve months ended December 31, 2021, compared to the twelve months ended December 31, 2020. Approximately 60% of the decrease was due to the $145.0 million adjustment from a change in estimate of primarily Senior MA cohort transaction prices, discussed further below in “Key Components of our Results of Operations.” Approximately 30% of the decrease was due to the lower LTV of MA policies, and the remainder was due to a decrease in overall MS revenue somewhat offset by higher marketing development funds received per approved MA/MS policy and the addition of revenue from SelectRx. Total cost per policy increased 30% for the twelve months ended December 31, 2021, compared to the twelve months ended December 31, 2020, due to an increase in our marketing and advertising expense driven by lower close rates during AEP, higher fulfillment costs associated with scaling Population Health and SelectRx, as well as higher sales expenses driven by a reduction in agent productivity.
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Life

Life premium represents the total premium value for all policies that were approved by the relevant insurance carrier partner and for which the policy document was sent to the policyholder and payment information was received by the relevant insurance carrier partner during the indicated period. Because our commissions are earned based on a percentage of total premium, total premium volume for a given period is the key driver of revenue for Life.

The following table shows term and final expense premiums for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands): 2021 2020 2021 2020
Term Premiums $ 15,548  $ 18,888  $ 31,057  $ 37,742 
Final Expense Premiums 21,134  11,631  55,186  31,450 
Total $ 36,682  $ 30,519  $ 86,243  $ 69,192 

Total term premiums decreased 18% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020. The number of policies sold declined 24%, which was somewhat offset by a 8% increase in the average premium per policy sold. Final expense premiums increased 82% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020, due to a significant increase in the number of agents selling final expense policies.

Total term premiums decreased 18% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020. The number of policies sold declined 27%, which was somewhat offset by a 12% increase in the average premium per policy sold. Final expense premiums increased 75% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020, due to a significant increase in the number of agents selling final expense policies.

Auto & Home

Auto & Home premium represents the total premium value of all new policies that were approved by our insurance carrier partners during the indicated period. Because our commissions are earned based on a percentage of total premium, total premium volume for a given period is the key driver of revenue for Auto & Home.

The following table shows premiums for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(in thousands): 2021 2020 2021 2020
Premiums $ 10,585  $ 13,255  $ 23,843  $ 30,155 

Total premiums decreased 20% for the three months ended December 31, 2021, compared to the three months ended December 31, 2020, primarily due to our strategy to reduce the growth in Auto & Home.

Total premiums decreased 21% for the six months ended December 31, 2021, compared to the six months ended December 31, 2020, primarily due to our strategy to reduce the growth in Auto & Home.

Non-GAAP Financial Measures

To supplement our financial statements presented in accordance with GAAP and to provide investors with additional information regarding our GAAP financial results, we have presented in this Quarterly Report on Form
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10-Q Adjusted EBITDA and Adjusted EBITDA Margin, which are non-GAAP financial measures. These non-GAAP financial measures are not based on any standardized methodology prescribed by GAAP and are not necessarily comparable to similarly titled measures presented by other companies.

Adjusted EBITDA. We define Adjusted EBITDA as income (loss) before interest expense, income tax expense (benefit), depreciation and amortization, and certain add-backs for non-cash or non-recurring expenses, including restructuring and share-based compensation expenses. The most directly comparable GAAP measure is net income (loss). We monitor and have presented in this Quarterly Report on Form 10-Q Adjusted EBITDA because it is a key measure used by our management and Board of Directors to understand and evaluate our operating performance, to establish budgets, and to develop operational goals for managing our business. In particular, we believe that excluding the impact of these expenses in calculating Adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core operating performance.

We believe that this non-GAAP financial measure helps identify underlying trends in our business that could otherwise be masked by the effect of the expenses that we exclude in the calculations of this non-GAAP financial measure. Accordingly, we believe that this financial measure provides useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects.

Adjusted EBITDA is not prepared in accordance with GAAP and should not be considered in isolation of, or as an alternative to, measures prepared in accordance with GAAP. There are a number of limitations related to the use of this non-GAAP financial measure rather than net income (loss), which is the most directly comparable financial measure calculated and presented in accordance with GAAP. These limitations include the fact that Adjusted EBITDA excludes interest expense, depreciation and amortization expense, share-based compensation expense, income tax expense (benefit), and other non-recurring expenses that are one-time in nature. In addition, other companies may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison.


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The following tables reconcile Adjusted EBITDA and net income (loss), the most directly comparable financial measure calculated and presented in accordance with GAAP, for the periods presented:

Three Months Ended December 31, 2021:

(in thousands)
Senior
Life
Auto & Home
Corp & Elims
Consolidated
Net loss $ (137,008)
Share-based compensation expense 1,894 
Non-recurring expenses (1)
1,602 
Depreciation and amortization 6,175 
Loss on disposal of property, equipment, and software
Interest expense, net 10,587 
Income tax benefit (46,536)
Adjusted EBITDA $ (148,635) $ 1,850  $ 1,435  $ (17,931) $ (163,281)
(1) These expenses primarily consist of debt issuance costs incurred for the Second Amendment.

Three Months Ended December 31, 2020:

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Net income $ 89,856 
Share-based compensation expense 1,336 
Non-recurring expenses (1)
362 
Fair value adjustments to contingent earnout obligations 395
Depreciation and amortization 3,590 
Loss on disposal of property, equipment, and software 79 
Interest expense, net 6,782 
Income tax expense 26,391 
Adjusted EBITDA $ 134,555  $ 5,705  $ 2,150  $ (13,619) $ 128,791 
(1) These expenses primarily consist of non-recurring compensation to a former executive and expenses related to business continuity in response to the COVID-19 pandemic.














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Six months ended December 31, 2021

(in thousands)
Senior
Life
Auto & Home
Corp & Elims
Consolidated
Net loss $ (184,161)
Share-based compensation expense 4,109 
Non-recurring expenses (1)
2,155 
Depreciation and amortization 11,278 
Loss on disposal of property, equipment, and software 355 
Interest expense, net 19,122 
Income tax benefit (62,580)
Adjusted EBITDA $ (181,606) $ 4,153  $ 2,808  $ (35,077) $ (209,722)
(1) These expenses primarily consist of costs incurred for the Second Amendment and costs related to the acquisitions of Express Med Pharmaceuticals and Simple Meds.

Six Months Ended December 31, 2020

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Net income $ 89,591 
Share-based compensation expense 2,259 
Non-recurring expenses (1)
822 
Fair value adjustments to contingent earnout obligations 1,153
Depreciation and amortization 6,937 
Loss on disposal of property, equipment, and software 162 
Interest expense, net 13,543 
Income tax expense 24,994 
Adjusted EBITDA $ 143,457  $ 14,787  $ 5,767  $ (24,550) $ 139,461 
(1) These expenses primarily consist of non-recurring compensation to a former executive, non-restructuring severance expenses, costs related to our IPO, and expenses related to business continuity in response to the COVID-19 pandemic.
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Key Components of our Results of Operations

The following table sets forth our operating results and related percentage of total revenues for the periods presented:
Three Months Ended December 31, Six Months Ended December 31,
(in thousands) 2021 2020 2021 2020
Revenue
Commission $ 140,701  72  % $ 320,265  90  % $ 272,956  77  % $ 425,415  89  %
Production bonus and other 54,280  28  % 37,300  10  % 79,552  23  % 54,924  11  %
Total revenue 194,981  100  % 357,565  100  % 352,508  100  % 480,339  100  %
Operating costs and expenses
Cost of revenue 148,108  76  % 84,121  24  % 240,273  68  % 135,166  28  %
Marketing and advertising 193,246  99  % 132,206  37  % 283,923  81  % 182,006  38  %
General and administrative 20,147  10  % 13,043  % 43,539  12  % 25,245  %
Technical development 6,386  % 4,750  % 12,239  % 8,598  %
Total operating costs and expenses 367,887  188  % 234,120  66  % 579,974  164  % 351,015  73  %
Income (loss) from operations (172,906) (89) % 123,445  35  % (227,466) (65) % 129,324  27  %
Interest expense, net (10,587) (5) % (6,782) (2) % (19,122) (5) % (13,543) (3) %
Other expense, net (51) —  % (416) —  % (153) —  % (1,196) —  %
Loss before income tax benefit (183,544) (94) % 116,247  33  % (246,741) (70) % 114,585  24  %
Income tax benefit (46,536) (24) % 26,391  % (62,580) (18) % 24,994  %
Net income (loss) $ (137,008) (70) % $ 89,856  26  % $ (184,161) (52) % $ 89,591  19  %

Revenue

Our primary source of revenue are the commissions earned for the sale of first year and renewal policies from our insurance carrier partners, which are presented in our consolidated statements of comprehensive income as commission revenue. Additionally, we earn certain volume-based bonuses from some carriers on first-year policies sold, which we refer to as production bonuses and marketing development funds, based on attaining various predetermined target sales levels or other agreed upon objectives, as presented in the consolidated statements of comprehensive income as production bonus and other revenue (“other revenue”). Furthermore, the production bonus and other revenue also includes the lead generation revenue from InsideResponse and the revenue generated through the Population Health platform.

Our commission contracts with our insurance carrier partners contain a single performance obligation satisfied at the point in time to which we allocate the total transaction price. The transaction price is identified as the first year commission due upon the initial sale of a policy as well as an estimate of future renewal commissions and other revenue when applicable. After a policy is sold, we have no material additional or recurring obligations to the policyholder or the insurance carrier partner. Therefore, we do not incur any additional expense related to our receipt of future renewal commissions or other revenue. All of the costs associated with the sale of an individual policy are incurred prior to or at the time of the initial sale of an individual policy. Commission and other revenue are recognized at different milestones for each segment based on the contractual enforceable rights, our historical experience, and established customer business practices. InsideResponse's lead sales revenue is recognized when the generated lead is accepted by our customers, which is the point of sale, and we have no performance obligation after the delivery. Revenues generated from SelectRx are recognized upon shipment. At the time of shipment, we have performed substantially all of our performance obligations and do not experience a significant level of returns or re-shipments. There are no future revenue streams associated as patients have the option to cancel their service at any time with no further payments due.

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The following table presents our commission revenue, production bonus and other revenue, and total revenue for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Commission $ 140,701  $ 320,265  (56)% $ 272,956  $ 425,415  (36)%
Production bonus and other 54,280  37,300  46% 79,552  54,924  45%
Total revenue $ 194,981  $ 357,565  (45)% $ 352,508  $ 480,339  (27)%

Three Months Ended December 31, 2021 and 2020–Commission revenue decreased $179.6 million, or 56%, for the three months ended December 31, 2021, and included decreases of commission revenues in Senior, Life, and Auto & Home of $175.0 million, $2.8 million, and $0.8 million, respectively. For Senior, despite a 22% increase in approved policies, the reduction in revenue was driven by a $145.0 million downward adjustment from a change in estimate of Senior MA cohort transaction prices, in addition to a 27% reduction in LTV’s of approved MA policies, as a result of lower persistency assumptions. Based on an increase in actual lapse rates for Senior MA policies during calendar year 2021 and overall lower persistency from early data received for the January 2022 renewals, it was determined that a downward adjustment to Senior MA revenue was probable, and commission revenue was reduced during the three months ended December 31, 2021. Approximately 62%, 28%, and 8% of the adjustment from the change in estimate were from approved policies sold in fiscal years 2021, 2020, and 2019, respectively. Life’s revenue decline was primarily driven by a $3.9 million decrease in term life revenue, partially offset by a $1.1 million increase in final expense revenue. The revenue decline for Auto & Home was driven by our strategy to reduce the growth in that division. The $17.0 million increase in production bonus and other revenue was primarily driven by $8.7 million of new pharmacy prescription revenue from SelectRx and a $12.6 million increase in marketing development funds received for Senior, partially offset by a reduction of $6.3 million in external lead generation revenue from InsideResponse, as more of their leads were consumed within the Senior division than in the prior year.

Six Months Ended December 31, 2021 and 2020–Commission revenue decreased $152.5 million, or 36%, for the six months ended December 31, 2021, which included decreases of commission revenues in Senior and Auto & Home of $149.5 million and $2.5 million, respectively, offset by an increase in Life commission revenue of $1.8 million. For Senior, the revenue decline was primarily driven by the $145.0 million adjustment on commissions revenue noted above and a 25% reduction in LTV’s of approved MA policies. The revenue decline for Auto & Home was driven by our strategy to reduce the growth in that division. Life’s revenue growth was driven by $9.2 million growth in final expense revenue which was a result of the investment we have made in agents to grow sales of these policies, partially offset by a decrease in term life revenue of $7.4 million. The $24.6 million increase in production bonus and other revenue was primarily driven by $13.2 million of new pharmacy prescription revenue from SelectRx and a $15.7 million increase in marketing development funds received for Senior, partially offset by a reduction of $8.6 million in external lead generation revenue from InsideResponse, as more of their leads were consumed within Senior than in the prior year.

Operating Costs and Expenses

Cost of Revenue

Cost of revenue represents the direct costs associated with fulfilling our obligations to our insurance carrier partners for the sale of insurance policies. Such costs primarily consist of compensation and related benefit costs for agents, fulfillment specialists and others directly engaged in servicing policy holders. It also includes licensing costs for our agents and allocations for facilities, telecommunications and software maintenance costs, which are all based on headcount. Facilities costs include rent and utilities expenses and other costs to maintain our office locations. Telecommunications and software maintenance costs includes costs related to the internal phone systems and various software applications that our agents use to make sales. These costs directly correlate to the number of agents we have as we are primarily charged based on per person usage for the phone systems and software
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applications. For SelectRx, cost of revenue represents the direct costs associated with inventory used to fulfill prescriptions for senior medication management.

The following table presents our cost of revenue for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Cost of revenue $ 148,108  $ 84,121  76% $ 240,273  $ 135,166  78%

Three Months Ended December 31, 2021 and 2020–Cost of revenue increased $64.0 million, or 76%, for the three months ended December 31, 2021, primarily due to a $45.8 million increase in compensation costs driven by the growth in the number of agents within Senior and, to a lesser extent, Life, to support the sale of final expense policies. The increase in headcount also drove increases in the allocations of $6.1 million for facilities, telecommunications, and software maintenance costs, and $3.8 million for licensing costs. Additionally, there was $6.7 million of new medication costs in cost of revenue for SelectRx.

Six Months Ended December 31, 2021 and 2020–Cost of revenue increased $105.1 million, or 78%, for the six months ended December 31, 2021, primarily due to a $75.1 million increase in compensation costs driven by the growth in the number of agents within Senior and, to a lesser extent, Life, to support the sale of final expense policies. The increase in headcount also drove increases in the allocations of $10.3 million for facilities, telecommunications, and software maintenance costs, and $7.1 million for licensing costs. Additionally, there was $10.2 million of new medication costs in cost of revenue for SelectRx.

Marketing and Advertising

Marketing and advertising expenses consist primarily of the direct costs associated with marketing and advertising of our services, such as television and radio commercials and online advertising. These direct costs generally represent the vast majority of our marketing and advertising expenses. Other costs consist of compensation and other expenses related to marketing, business development, partner management, public relations, carrier relations personnel who support our offerings, and allocations for facilities, telecommunications, and software maintenance costs. Our marketing and advertising costs increase during AEP and OEP to generate more leads during these high-volume periods.

The following table presents our marketing and advertising expenses for the periods presented and the percentage changes from the prior year:
Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Marketing and advertising $ 193,246  $ 132,206  46% $ 283,923  $ 182,006  56%

Three Months Ended December 31, 2021 and 2020–Marketing and advertising expenses increased $61.0 million, or 46%, for the three months ended December 31, 2021, primarily due to a $56.3 million increase in Senior’s marketing and advertising costs associated with generating more leads for our larger agent base to consume during AEP and lower overall close rates which impacted our marketing efficiency. Marketing and advertising costs also increased $1.5 million in Life driven by an increase in leads specifically for our final expense policies. Additionally, compensation costs related to our marketing personnel increased $3.3 million as we increased the number of people supporting our marketing organization to produce more leads to grow the business.

Six Months Ended December 31, 2021 and 2020–Marketing and advertising expenses increased $101.9 million, or 56%, for the six months ended December 31, 2021, primarily due to a $84.0 million increase in Senior’s marketing and advertising costs associated with generating more leads for our larger agent base to consume during
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AEP and lower overall close rates which impacted our marketing efficiency. Life’s marketing and advertising costs also increased $12.9 million, driven by an increase in leads specifically for our final expense policies. Additionally, compensation costs related to our marketing personnel increased $6.3 million as we increased the number of people supporting our marketing organization to produce more leads to grow the business.

General and Administrative

General and administrative expenses include compensation and benefits costs for staff working in our executive, finance, accounting, recruiting, human resources, administrative, business intelligence and data science departments. These expenses also include fees paid for outside professional services, including audit, tax and legal fees and allocations for facilities, telecommunications and software maintenance costs.

The following table presents our general and administrative expenses for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
General and administrative $ 20,147  $ 13,043  54% $ 43,539  $ 25,245  72%

Three Months Ended December 31, 2021 and 2020–General and administrative expenses increased $7.1 million, or 54%, for the three months ended December 31, 2021, primarily due to $3.3 million in higher compensation costs due to additional headcount to support the growth in the business, $1.4 million in corporate development costs primarily related to the Second Amendment, and $1.4 million higher depreciation and amortization expense.

Six Months Ended December 31, 2021 and 2020–General and administrative expenses increased $18.3 million, or 72%, for the six months ended December 31, 2021, primarily due to $10.4 million in higher compensation costs due to additional headcount to support the growth in the business, $1.8 million in corporate development costs primarily related to the Second Amendment and recent acquisitions, $2.5 million in higher professional fees, and $2.5 million higher depreciation and amortization expense.

Technical Development

Technical development expenses consist primarily of compensation and benefits costs for internal and external personnel associated with developing, maintaining and enhancing our applications, infrastructure and other IT-related functions as well as allocations for facilities, telecommunications and software maintenance costs.

The following table presents our technical development expenses for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Technical development $ 6,386  $ 4,750  34% $ 12,239  $ 8,598  42%

Three Months Ended December 31, 2021 and 2020–Technical development expenses increased $1.6 million, or 34%, for the three months ended December 31, 2021, primarily due to a $0.7 million increase in compensation costs related to our technology personnel as we increased the number of people in our desktop support and development efforts to support the increase in total headcount. The increase in headcount also drove increases in the allocations of $0.4 million for facilities, telecommunications, and software maintenance costs.

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Six Months Ended December 31, 2021 and 2020–Technical development expenses increased $3.6 million, or 42%, for the six months ended December 31, 2021, primarily due to a $2.2 million increase in compensation costs related to our technology personnel as we increased the number of people in our desktop support and development efforts to support the increase in total headcount. The increase in headcount also drove increases in the allocations of $0.8 million for facilities, telecommunications, and software maintenance costs.

Interest Expense, Net

The following table presents our interest expense, net for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Interest expense, net $ (10,587) $ (6,782) 56% $ (19,122) $ (13,543) 41%

Three Months Ended December 31, 2021 and 2020–Interest expense increased $3.8 million, or 56%, as a result of the increase in our outstanding balance on the Term Loans, amortization of additional deferred financing costs associated with the amendments to the credit agreement, and the ticking fee interest assessed on the DDTL Facility.

Six Months Ended December 31, 2021 and 2020–Interest expense increased $5.6 million, or 41%, as a result of the increase in our outstanding balance on the Term Loans, amortization of additional deferred financing costs associated with the amendments to the credit agreement, and the ticking fee interest assessed on the DDTL Facility.

Income Taxes

The following table presents our provision for income taxes for the periods presented and the percentage changes from the prior year:

Three Months Ended December 31, Percent Change Six Months Ended December 31, Percent Change
(dollars in thousands) 2021 2020 2021 vs. 2020 2021 2020 2021 vs. 2020
Income tax expense (benefit) $ (46,536) $ 26,391  (276)% $ (62,580) $ 24,994  (350)%
Effective tax rate 25.4  % 22.7  % 25.4  % 21.8  %

Three Months Ended December 31, 2021 and 2020–For the three months ended December 31, 2021 and 2020, we recognized income tax benefit of $46.5 million and income tax expense of $26.4 million, respectively, representing effective tax rates of 25.4% and 22.7%, respectively. The differences from our federal statutory tax rate to the effective tax rate for the three months ended December 31, 2021, were primarily related to state income taxes. The differences from our federal statutory tax rate to the effective tax rate for the three months ended December 31, 2020, were primarily related to state income taxes, partially offset by state tax credits such as HPIP and discrete items for the period related to the exercise of non-qualified stock options.

Six Months Ended December 31, 2021 and 2020–For the six months ended December 31, 2021 and 2020, we recognized income tax benefit of $62.6 million and income tax expense of $25.0 million, respectively, representing effective tax rates of 25.4% and 21.8%, respectively. The differences from our federal statutory tax rate to the effective tax rate for the six months ended December 31, 2021, were primarily related to state income taxes. The differences from our federal statutory tax rate to the effective tax rate for the six months ended December 31,
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2020, were primarily related to state income taxes, partially offset by state tax credits such as HPIP and discrete items for the period related to the exercise of non-qualified stock options.

Segment Information

We currently have three reportable segments: 1) Senior 2) Life, and 3) Auto & Home. InsideResponse and Population Health are also included in Senior. The performance measures of the segments include total revenue and Adjusted EBITDA because management believes that such information is the most relevant in evaluating the results of the respective segments relative to other entities that operate in the same industries.

In addition, we account for non-operating activity, share-based compensation expense, certain intersegment eliminations and the costs of providing corporate and other administrative services in our administrative division, Corporate & Eliminations. These services are not directly identifiable with our reportable segments and are shown in the tables below to reconcile the reportable segments to the condensed consolidated financial statements.

Costs of revenue, marketing and advertising and technical development operating costs and expenses that are directly attributable to a segment are reported within the applicable segment. Indirect costs of revenue, marketing and advertising and technical development operating costs and expenses are allocated to each segment based on varying metrics such as headcount. Adjusted EBITDA is calculated as total revenue for the applicable segment less direct and allocated costs of revenue, marketing and advertising, technical development and general and administrative operating costs and expenses, excluding depreciation and amortization expense; loss on disposal of property, equipment, and software; share-based compensation expense; restructuring expenses; and non-recurring expenses such as severance payments and transaction costs. Our CODM does not separately evaluate assets by segment; therefore, assets by segment are not presented.

The following tables present information about the reportable segments for the periods presented:

Three Months Ended December 31, 2021:

(in thousands)
Senior
Life
Auto & Home
Corp & Elims
Consolidated
Revenue $ 157,967  $ 32,780  $ 6,135  $ (1,901) $ 194,981 
Operating expenses (306,602) (30,930) (4,700) (15,979) (1) (358,211)
Other expenses, net —  —  —  (51) (51)
Adjusted EBITDA $ (148,635) $ 1,850  $ 1,435  $ (17,931) (163,281)
Share-based compensation expense (1,894)
Non-recurring expenses (2)
(1,602)
Depreciation and amortization (6,175)
Loss on disposal of property, equipment, and software (5)
Interest expense, net (10,587)
Income tax benefit 46,536 
Net loss $ (137,008)
(1) Operating expenses in the Corp & Elims division primarily include $11.2 million in salaries and benefits for certain general, administrative, and IT related departments and $4.3 million in professional services fees.

(2) These expenses primarily consist of debt issuance costs incurred for the Second Amendment.

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Three Months Ended December 31, 2020:

(in thousands)
Senior
Life
Auto & Home
Corp & Elims
Consolidated
Revenue $ 315,510  $ 35,666  $ 7,241  $ (852) $ 357,565 
Operating expenses (180,955) (29,961) (5,091) (12,746) (1) (228,753)
Other expenses, net —  —  —  (21) (21)
Adjusted EBITDA $ 134,555  $ 5,705  $ 2,150  $ (13,619) 128,791 
Share-based compensation expense (1,336)
Non-recurring expenses (2)
(362)
Fair value adjustments to contingent earnout obligations (395)
Depreciation and amortization (3,590)
Loss on disposal of property, equipment, and software (79)
Interest expense, net (6,782)
Income tax expense (26,391)
Net income $ 89,856 
(1) Operating expenses in the Corp & Elims division primarily include $8.4 million in salaries and benefits for certain general, administrative, and IT related departments and $3.3 million in professional services fees.

(2) These expenses primarily consist of non-recurring compensation to a former executive and expenses related to business continuity in response to the COVID-19 pandemic.

Six Months Ended December 31, 2021

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 264,287  $ 80,211  $ 13,604  $ (5,594) $ 352,508 
Operating expenses (445,893) (76,058) (10,796) (29,330) (1) (562,077)
Other expenses, net —  —  —  (153) (153)
Adjusted EBITDA $ (181,606) $ 4,153  $ 2,808  $ (35,077) (209,722)
Share-based compensation expense (4,109)
Non-recurring expenses (2)
(2,155)
Depreciation and amortization (11,278)
Loss on disposal of property, equipment, and software (355)
Interest expense, net (19,122)
Income tax benefit 62,580 
Net loss $ (184,161)
(1) Operating expenses in the Corp & Elims division primarily include $21.6 million in salaries and benefits for certain general, administrative, and IT related departments, and $9.0 million in professional services fees.

(2) These expenses primarily consist of costs incurred for the Second Amendment and costs related to the acquisitions of Express Med Pharmaceuticals and Simple Meds.




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Six Months Ended December 31, 2020

(in thousands) Senior Life Auto & Home Corp & Elims Consolidated
Revenue $ 388,709  $ 77,094  $ 16,779  $ (2,243) $ 480,339 
Operating expenses (245,252) (62,307) (11,012) (22,264) (1) (340,835)
Other expenses, net —  —  —  (43) (43)
Adjusted EBITDA $ 143,457  $ 14,787  $ 5,767  $ (24,550) 139,461 
Share-based compensation expense (2,259)
Non-recurring expenses (2) (822)
Fair value adjustments to contingent earnout obligations (1,153)
Depreciation and amortization (6,937)
Loss on disposal of property, equipment, and software (162)
Interest expense, net (13,543)
Income tax expense (24,994)
Net income $ 89,591 
(1) Operating expenses in the Corp & Elims division primarily include $15.0 million in salaries and benefits for certain general, administrative, and IT related departments and $6.3 million in professional services fees.

(2) These expenses primarily consist of non-recurring compensation to a former executive, non-restructuring severance expenses, costs related to our IPO, and expenses related to business continuity in response to the COVID-19 pandemic.
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The following table depicts the disaggregation of revenue by segment and product for the periods presented:

Three Months Ended December 31, Six Months Ended December 31,
(dollars in thousands) 2021 2020 $ % 2021 2020 $ %
Senior:
Commission revenue:
Medicare advantage $ 99,262  $ 263,975  $ (164,713) (62) % $ 179,345  $ 312,705  $ (133,360) (43) %
Medicare supplement 2,332  12,743  (10,411) (82) % 3,936  20,735  (16,799) (81) %
Prescription drug plan 732  1,102  (370) (34) % 1,001  1,717  (716) (42) %
Dental, vision, and health 4,920  5,647  (727) (13) % 8,136  8,370  (234) (3) %
Other commission revenue 1,954  743  1,211  163  % 2,854  1,203  1,651  137  %
Total commission revenue 109,200  284,210  (175,010) (62) % 195,272  344,730  (149,458) (43) %
Production bonus and other revenue 48,767  31,300  17,467  56  % 69,015  43,979  25,036  57  %
Total Senior revenue 157,967  315,510  (157,543) (50) % 264,287  388,709  (124,422) (32) %
Life:
Commission revenue:
Term 16,126  20,028  (3,902) (19) % 32,372  39,772  (7,400) (19) %
Final expense 10,886  9,816  1,070  11  % 35,473  26,274  9,199  35  %
Total commission revenue 27,012  29,844  (2,832) (9) % 67,845  66,046  1,799  %
Production bonus and other revenue 5,768  5,822  (54) (1) % 12,366  11,048  1,318  12  %
Total Life revenue 32,780  35,666  (2,886) (8) % 80,211  77,094  3,117  %
Auto & Home:
Total commission revenue 5,657  6,491  (834) (13) % 12,649  15,104  (2,455) (16) %
Production bonus and other revenue 478  750  (272) (36) % 955  1,675  (720) (43) %
Total Auto & Home revenue 6,135  7,241  (1,106) (15) % 13,604  16,779  (3,175) (19) %
Eliminations:
Total commission revenue (1,168) (280) (888) 317  % (2,810) (465) (2,345) 504  %
Production bonus and other revenue (733) (572) (161) 28  % (2,784) (1,778) (1,006) 57  %
Total Elimination revenue (1,901) (852) (1,049) 123  % (5,594) (2,243) (3,351) 149  %
Total commission revenue 140,701  320,265  (179,564) (56) % 272,956  425,415  (152,459) (36) %
Total production bonus and other revenue 54,280  37,300  16,980  46  % 79,552  54,924  24,628  45  %
Total revenue $ 194,981  $ 357,565  $ (162,584) (45) % $ 352,508  $ 480,339  $ (127,831) (27) %

Revenue by Segment

Three Months Ended December 31, 2021 and 2020–Revenue from Senior was $158.0 million for the three months ended December 31, 2021, a $157.5 million, or 50%, decrease compared to revenue of $315.5 million for the three months ended December 31, 2020. The decrease was due to a $164.7 million, or 62%, decrease in MA commission revenue from the $145.0 million adjustment from a change in estimate of cohort transaction prices discussed above, a $10.4 million decrease in MS commission revenue, and a reduction of $6.3 million of external
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lead generation revenue from InsideResponse, partially offset by $8.7 million of new pharmacy prescription revenue from SelectRx and a $12.6 million increase in marketing development funds received.

Revenue from Life was $32.8 million for the three months ended December 31, 2021, a $2.9 million, or 8%, decrease compared to revenue of $35.7 million for the three months ended December 31, 2020. The decrease was primarily due to a $3.9 million decrease in term life revenue, offset by a $1.1 million, or 11%, increase in final expense revenue.

Revenue from Auto & Home was $6.1 million for the three months ended December 31, 2021, a $1.1 million, or 15%, decrease compared to revenue of $7.2 million for the three months ended December 31, 2020, primarily due to our strategy to reduce the growth in Auto & Home.

Six Months Ended December 31, 2021 and 2020–Revenue from Senior was $264.3 million for the six months ended December 31, 2021, a $124.4 million, or 32%, decrease compared to revenue of $388.7 million for the six months ended December 31, 2020. The decrease was due to a $133.4 million, or 43%, decrease in MA commission revenue from the $145.0 million adjustment from the change in estimate of cohort transaction prices discussed above, a $16.8 million decrease in MS commission revenue, and a reduction of $8.6 million of external lead generation revenue from InsideResponse, partially offset by $13.2 million of new pharmacy prescription revenue from SelectRx and a $15.7 million increase in marketing development funds received.

Revenue from Life was $80.2 million for the six months ended December 31, 2021, a $3.1 million, or 4%, increase compared to revenue of $77.1 million for the six months ended December 31, 2020. The increase was primarily due to a $9.2 million increase in final expense revenue, offset by a $7.4 million decrease in term life revenue.

Revenue from Auto & Home was $13.6 million for the six months ended December 31, 2021, a $3.2 million, or 19%, decrease compared to revenue of $16.8 million for the six months ended December 31, 2020, primarily due to our strategy to reduce the growth in Auto & Home.

Adjusted EBITDA by Segment

Three Months Ended December 31, 2021 and 2020–Adjusted EBITDA from Senior was $(148.6) million for the three months ended December 31, 2021, a $283.2 million decrease compared to Adjusted EBITDA of $134.6 million for the three months ended December 31, 2020. The decrease in Adjusted EBITDA was due to a $157.5 million decrease in revenue primarily as a result of the $145.0 million adjustment from a change in estimate of cohort transaction prices discussed above, in addition to a $125.6 million increase in operating costs and expenses primarily attributable to an increase in variable marketing expenses as the Company increased marketing spend to generate more leads for our larger agent base to consume during AEP, in addition to lower overall close rates which impacted our marketing efficiency. Senior also incurred increased personnel costs associated with higher headcount in anticipation of AEP and OEP, as well as higher fulfillment costs associated with scaling Population Health and SelectRx.

Adjusted EBITDA from Life was $1.9 million for the three months ended December 31, 2021, a $3.9 million, or 68%, decrease compared to Adjusted EBITDA of $5.7 million for the three months ended December 31, 2020. The decrease in Adjusted EBITDA was primarily due to a $2.9 million decrease in revenue primarily as a result of a decrease in term life revenue, as well as a $1.0 million increase in operating costs and expenses, primarily attributable to an increase in variable marketing expenses and variable sales commission expenses to agents. The increase in marketing expenses was primarily driven by a reduction in the amount of leads received from our term life business as more leads for final expense are being sourced externally as a result of the growth of that business. The increase in variable sales commission expenses to agents was driven by an increase in the amount of premium sold for final expense policies.

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Adjusted EBITDA from Auto & Home was $1.4 million for the three months ended December 31, 2021, a $0.7 million, or 33%, decrease compared to Adjusted EBITDA of $2.2 million for the three months ended December 31, 2020. The decrease in Adjusted EBITDA was primarily due to a $1.1 million decrease in revenue.

Six Months Ended December 31, 2021 and 2020–Adjusted EBITDA from Senior was $(181.6) million for the six months ended December 31, 2021, a $325.1 million decrease compared to Adjusted EBITDA of $143.5 million for the six months ended December 31, 2020. The decrease in Adjusted EBITDA was due to a $124.4 million decrease in revenue primarily as a result of the $145.0 million adjustment from a change in estimate of cohort transaction prices discussed above, in addition to a $200.6 million increase in operating costs and expenses primarily attributable to an increase in variable marketing expenses as the Company increased marketing spend to generate more leads for our larger agent base to consume during AEP, in addition to lower overall close rates which impacted our marketing efficiency. Senior also incurred increased personnel costs associated with higher headcount in anticipation of AEP and OEP, as well as higher fulfillment costs associated with scaling Population Health and SelectRx.

Adjusted EBITDA from Life was $4.2 million for the six months ended December 31, 2021, an $10.6 million, or 72%, decrease compared to Adjusted EBITDA of $14.8 million for the six months ended December 31, 2020. The decrease in Adjusted EBITDA was primarily due to a $13.8 million increase in operating costs and expenses primarily attributable to an increase in variable marketing expenses and variable sales commission expenses to agents. The increase in marketing expenses was primarily driven by a reduction in the amount of leads received from our term life business as more leads for final expense are being sourced externally as a result of the growth of that business. The increase in variable sales commission expenses to agents was driven by an increase in the amount of premium sold for final expense policies, all of which was partially offset by a $3.1 million increase in revenue, primarily from final expense policies.

Adjusted EBITDA from Auto & Home was $2.8 million for the six months ended December 31, 2021, a $3.0 million, or 51%, decrease compared to Adjusted EBITDA of $5.8 million for the six months ended December 31, 2020. The decrease in Adjusted EBITDA was primarily due to a $3.2 million decrease in revenue.

Liquidity and Capital Resources

Our liquidity needs primarily include working capital and debt service requirements. We believe that the cash available under the Senior Secured Credit Facility will be sufficient to meet our projected operating and debt service requirements for at least the next 12 months. To the extent that our current liquidity is insufficient to fund future activities, we may need to raise additional funds. If we raise additional funds by issuing equity securities, the ownership of our existing stockholders will be diluted. The incurrence of additional debt financing would result in debt service obligations, and any future instruments governing such debt could provide for operating and financing covenants that could restrict our operations.

To date, systemic economic disruptions related to the COVID-19 pandemic have not had a substantial effect on our financial standing; however, given the unpredictable nature of the virus and its effects on the global economy, we will continue to evaluate our financial position and liquidity needs in light of the ongoing pandemic as developments arise.

As of December 31, 2021 and June 30, 2021, our cash and cash equivalents totaled $193.4 million and $286.5 million, respectively. Additionally, the following table presents a summary of our cash flows for the periods presented below:
Six Months Ended December 31,
(in thousands) 2021 2020
Net cash used in operating activities $ (305,741) $ (103,148)
Net cash used in investing activities (31,062) (9,096)
Net cash provided by (used in) financing activities 243,706  (10,719)
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Operating Activities

Cash used in operating activities primarily consists of net income, adjusted for certain non-cash items including depreciation; amortization of intangible assets and internally developed software; deferred income taxes; share-based compensation expense and the effect of changes in working capital and other activities.

Collection of commissions receivable depends upon the timing of our receipt of commission payments and associated commission statements from our insurance carrier partners. If we were to experience a delay in receiving a commission payment from an insurance carrier partner within a quarter, our operating cash flows for that quarter could be adversely impacted.

A significant portion of our marketing and advertising expenses is driven by the number of leads required to generate the insurance applications we submit to our insurance carrier partners. Our marketing and advertising costs are expensed and generally paid as incurred and since commission revenue is recognized upon approval of a policy but commission payments are paid to us over time there are working capital requirements to fund the upfront cost of acquiring new policies. During AEP, we experience an increase in the number of submitted Senior insurance applications and marketing and advertising expenses compared to periods outside of AEP. The timing of AEP affects the positive or negative impacts of our cash flows during each quarter.

Six Months Ended December 31, 2021—Cash used in operating activities was $305.7 million, consisting of net loss of $184.2 million and adjustments for non-cash items of $42.2 million, offset by cash used in operating assets and liabilities of $79.4 million. Adjustments for non-cash items primarily consisted of $62.9 million in deferred income taxes, $11.3 million of depreciation and amortization related to additional fixed assets purchases to accommodate our growth in headcount and internally developed software in service, $4.1 million of share-based compensation expense, and $3.0 million of amortization of debt issuance costs and debt discount as a result of amendments to the Senior Secured Credit Facility. The cash decrease resulting from changes in net operating assets and liabilities primarily consisted of increases of $39.9 million in commissions receivable, $43.4 million in accounts receivable, and $5.6 million in other current assets, partially offset by increases of $15.1 million in accounts payable and accrued expenses, all driven by the increased marketing and personnel costs for AEP.

Six Months Ended December 31, 2020—Cash used in operating activities was $103.1 million, consisting of net income of $89.6 million and adjustments for non-cash items of $38.9 million, offset by cash used in operating assets and liabilities of $231.7 million. Adjustments for non-cash items primarily consisted of $24.9 million in deferred income taxes, $6.9 million of depreciation and amortization related to additional fixed assets purchases to accommodate our growth in headcount and internally developed software in service, $2.3 million of share-based compensation expense, and $1.9 million of non-cash lease expense. The cash decrease resulting from changes in net operating assets and liabilities primarily consisted of increases of $219.1 million in commissions receivable and $61.3 million in accounts receivable related to the increase in approved policies partially offset by increases of $15.7 million in accounts payable and accrued expenses and $32.4 million in other liabilities, which consists primarily of commission advances and accrued compensation and benefits, all driven by the increased marketing and personnel costs required to produce our increased revenue.

Investing Activities

Our investing activities primarily consist of purchases of furniture and fixtures, computer hardware, leasehold improvements related to facilities expansion, and capitalized salaries related to the development of internal-use software.

Six Months Ended December 31, 2021—Net cash used in investing activities of $31.1 million was due to $17.9 million of purchases of property and equipment primarily to support AEP and the growth of SelectRx
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infrastructure, $5.2 million in purchases of software and capitalized internal-use software, $6.9 million of net cash paid to acquire Simple Meds, and a $1.0 million non-controlling interest equity investment.

Six Months Ended December 31, 2020—Net cash used in investing activities of $9.1 million was due to $5.8 million of purchases of property and equipment and $3.4 million in purchases of software and capitalized internal-use software spent to develop new programs and systems to efficiently accommodate our increased volumes.

Financing Activities

Our financing activities primarily consist of proceeds from the issuance of debt and equity and proceeds and payments related to stock-based compensation.

Six Months Ended December 31, 2021—Net cash provided by financing activities of $243.7 million was primarily due to $242.0 million in net proceeds from the DDTL Facility and $2.3 million in proceeds from common stock options exercised and the employee stock purchase plan, partially offset by $0.3 million in debt issuance costs related to the Second Amendment and Third Amendment to the Senior Secured Credit Facility.

Six Months Ended December 31, 2020—Net cash used in financing activities of $10.7 million was primarily due to $5.3 million in payments for withholding taxes related to net share settlements of employee stock option awards, $3.9 million in payments for costs incurred in the IPO, and $1.8 million in payments for costs incurred in connection with our private placement, partially offset by $0.4 million of proceeds from common stock exercises.

Senior Secured Credit Facility

We entered into the Senior Secured Credit Facility to provide access to cash, in a variety of methods, when necessary to fund the operations of the business. There were no amounts outstanding under the Revolving Credit Facility as of December 31, 2021. As of December 31, 2021, there was $471.9 million outstanding under the Term Loans and $245.0 million outstanding under the DDTL Facility. Refer to Note 7 to the condensed consolidated financial statements for further details.

Our risk management strategy includes entering into interest rate swap agreements to protect against unfavorable interest rate changes relating to forecasted debt transactions. The Company's Amended Interest Rate Swap is designated as a cash flow hedge of the interest payments on $325.0 million in principal of the Term Loans. Refer to Note 7 to the condensed consolidated financial statements for further details.

Contractual Obligations

Other than the discussion in Note 7 to the condensed consolidated financial statements, as of December 31, 2021, there have been no material changes to our contractual obligations as previously described in our 2021 Annual Report.

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Off-Balance Sheet Arrangements

We did not have any off-balance sheet arrangements during the period covered by this report.

Recent Accounting Pronouncements

For a discussion of new accounting pronouncements recently adopted and not yet adopted, see the notes to our condensed consolidated financial statements.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKS

We are primarily exposed to the market risk associated with unfavorable movements in interest rates. The risk inherent in our market risk-sensitive instruments and positions is the potential loss or increased expense arising from adverse changes in those factors. There have been no material changes to our market risk policies or our market risk-sensitive instruments and positions as described in our annual report on our 2021 Annual Report.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Our Disclosure Controls and Procedures

The Company completed an evaluation of the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act), carried out by our management, with the participation of our chief executive officer (principal executive officer) and our chief financial officer (principal financial and accounting officer). Based upon our management's evaluation, our chief executive officer and our chief financial officer concluded that as of the end of the period covered by this report, our disclosure controls and procedures were not effective as of December 31, 2021, because of a material weakness in our internal controls over financial reporting described below. A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be prevented or detected on a timely basis. Specifically, an error was identified relative to the Life first year commission revenue provision for certain final expense policies. As a result of the error, management concluded that our controls addressing the completeness and accuracy of carrier and policy information utilized to determine the first year provision were not designed effectively. This material weakness resulted in the correction of an error in the Company’s interim financial statements for the quarters ended December 31, 2020, for which we have concluded such error is not material to those previously reported financial statements.

In designing and evaluating our disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only a reasonable level of assurance of achieving their desired control objectives, and our management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. The design of any system of controls also is based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

Management’s Plan to Remediate the Material Weakness

As a result of this material weakness, we have initiated and will continue to implement remediation measures including, but not limited to, obtaining complete and accurate carrier information feeds to support first year provision for final expense policies, reviewing policies as applicable to ensure additional risk mitigation, and enhancing procedures to assess the ongoing completeness and accuracy of carrier information utilized in supporting provisioning control activities. We are still in the process of assessing our remediation plan, and the initiatives we are implementing to remediate the material weakness are subject to continued management review supported by confirmation and testing, as well as audit committee oversight. However, we cannot be certain that the measures we
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have taken or may take in the future will ensure that we will establish and maintain adequate controls over our financial processes and reporting in the future. Notwithstanding the material weakness, our management has concluded that the financial statements included elsewhere in this Quarterly Report on Form 10-Q present fairly, in all material respects, our financial position, results of operations and cash flows in conformity with GAAP. The material weakness will not be considered remediated, however, until the applicable controls operate for a sufficient period of time and management has concluded, through testing, that the Company’s controls are operating effectively.

Changes in Internal Control over Financial Reporting

Except for the material weakness noted above, there has been no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the period covered by this report that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II
OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

From time to time we are a party to various litigation matters incidental to the conduct of our business. These legal matters primarily involve claims for damages arising out of the use of the Company’s services, insurance regulatory claims, and claims relating to intellectual property matters, employment matters, tax matters, commercial disputes, competition and sales practices. The Company may also become subject to lawsuits as a result of past or future acquisitions or as a result of liabilities retained from, or representations, warranties or indemnities provided in connection with, divested businesses. We are not presently party to any legal proceedings the resolution of which we believe would have a material adverse effect on our business, prospects, financial condition, liquidity, results of operation, cash flows or capital levels. However, in the event of unexpected further developments, it is possible that the ultimate resolution of these matters, or other similar matters, if unfavorable, may be materially adverse to our business, prospects, financial condition, liquidity, results of operation, cash flows or capital levels. For additional details, see Part I, Item 1, Note 8, Commitments and Contingencies - “Legal Contingencies and Obligations,” in the Notes to the condensed consolidated financial statements.

ITEM 1A. RISK FACTORS

There have been no material changes to the risk factors except as disclosed in the Company’s Form 10-K/A for the year ended June 30, 2021 filed with the Securities and Exchange Commission on February 14, 2022. Realization of any of these risks could have a material adverse effect on our business financial condition or results of operations. Additional risks and uncertainties not currently known to us or that we deem to be immaterial could also materially adversely affect our business, financial condition, or results of operations.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Not applicable.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

Not applicable.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

Immaterial Correction of Prior Period Financial Statements

As discussed in Note 1 to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Form 10-Q, the Company discovered that the provision for first year commission revenue for certain final expense policies offered by one of its insurance carrier partners should have been accrued based on a higher lapse rate. The error in the lapse rate resulted in commission revenues being misstated by $6.1 million, $2.0 million, and $2.4 million for the years ended June 30, 2021 and 2020, and for the three months ended September 30, 2021, respectively. Accounts receivable was misstated by $8.1 million and $2.0 million, as of June 30, 2021 and 2020, respectively. The impact of the error on net income for the year ended June 30, 2021 was a decrease of $4.8 million. Management has evaluated this misstatement and concluded it was not material to prior periods, individually or in aggregate. However, correcting the cumulative effect of the error in the second quarter of 2022 would have a significant effect on the results of the operations. Therefore the Company plans to correct the consolidated financial statements for the prior periods that will be presented in the Form 10-K filing for the year ended June 30, 2022. The
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Company also plans to correct the comparable Q3 2021 and Q1 2022 condensed consolidated financial statements that will be presented in the Q3 2022 and Q1 2023 Form 10-Q filings, respectively.

The following tables reflect the effects of the correction on all affected line items of the Company’s previously reported condensed consolidated financial statements to be presented as comparative in the Form 10-Q for the three months ended September 30, 2022:

CORRECTED CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Three Months Ended September 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Commission revenue $ 134,651  (2,397) $ 132,254 
Total revenue 159,923  (2,397) 157,526 
Loss from operations (52,164) (2,397) (54,561)
Loss before income tax benefit (60,801) (2,397) (63,198)
Income tax benefit (15,436) (609) (16,045)
Net loss (45,365) (1,788) (47,153)
Net loss per share:
Basic (0.28) (0.01) (0.29)
Diluted (0.28) (0.01) (0.29)
Comprehensive loss $ (45,371) $ (1,788) $ (47,159)

CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Three Months Ended September 30, 2021
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-June 30, 2021 $ 128,254  $ 674,889 
Net loss (45,365) (45,365)
BALANCES-September 30, 2021 82,889  633,785 
Adjustments
BALANCES-June 30, 2021 (6,329) (6,329)
Net loss (1,788) (1,788)
BALANCES-September 30, 2021 (8,117) (8,117)
As Corrected
BALANCES-June 30, 2021 121,925  668,560 
Net loss (47,153) (47,153)
BALANCES-September 30, 2021 $ 74,772  $ 625,668 

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CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (unaudited)
Three Months Ended September 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Net loss $ (45,365) $ (1,788) $ (47,153)
Deferred income taxes (15,807) (609) (16,416)
Accounts receivable 17,336  2,397  19,733 
Net cash used in operating activities $ (87,075) $ —  $ (87,075)

The following tables reflect the effects of the correction on all affected line items of the Company’s previously reported consolidated financial statements as of and for the year ended June 30, 2021 to be presented as comparative in the Form 10-K for the year ended June 30, 2022:

CORRECTED CONSOLIDATED BALANCE SHEET (unaudited)
June 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Accounts receivable $ 113,375  $ (8,077) $ 105,298 
Total current assets 493,435  (8,077) 485,358 
Total assets 1,433,872  (8,077) 1,425,795 
Deferred income taxes 140,988  (1,748) 139,240 
Total liabilities 758,983  (1,748) 757,235 
Retained earnings (accumulated deficit) 128,254  (6,329) 121,925 
Total shareholders’ equity 674,889  (6,329) 668,560 
Total liabilities and shareholders’ equity $ 1,433,872  $ (8,077) $ 1,425,795 

CORRECTED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Year Ended June 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Commission revenue $ 826,606  $ (6,110) $ 820,496 
Total revenue 937,815  (6,110) 931,705 
Income (loss) from operations 200,072  (6,110) 193,962 
Income (loss) before income tax expense (benefit) 165,849  (6,110) 159,739 
Income tax expense (benefit) 34,803  (1,284) 33,519 
Net income (loss) 131,046  (4,826) 126,220 
Net income (loss) per share:
Basic 0.80  (0.03) 0.77 
Diluted 0.79  (0.03) 0.76 
Comprehensive income (loss) $ 132,529  (4,826) $ 127,703 

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CORRECTED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Year Ended June 30, 2021
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-June 30, 2020 $ (2,792) $ 545,689 
Net income 131,046  131,046 
BALANCES-June 30, 2021 128,254  674,889 
Adjustments
BALANCES-June 30, 2020 (1,503) (1,503)
Net loss (4,826) (4,826)
BALANCES-June 30, 2021 (6,329) (6,329)
As Corrected
BALANCES-June 30, 2020 (4,295) 544,186 
Net income 126,220  126,220 
BALANCES-June 30, 2021 $ 121,925  $ 668,560 

CORRECTED CONSOLIDATED STATEMENT OF CASH FLOWS (unaudited)
Year Ended June 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Net income (loss) $ 131,046  $ (4,826) $ 126,220 
Deferred income taxes 34,654  (1,284) 33,370 
Accounts receivable (27,827) 6,110  (21,717)
Net cash used in operating activities $ (115,442) $ —  $ (115,442)

The following tables reflect the effects of the correction on all affected line items of the Company’s previously reported condensed consolidated financial statements to be presented as comparative in the Form 10-Q for the three and nine months ended March 31, 2022:

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CORRECTED CONDENSED CONSOLIDATED BALANCE SHEET (unaudited)
June 30, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Accounts receivable $ 113,375  $ (8,077) $ 105,298 
Total current assets 493,435  (8,077) 485,358 
Total assets 1,433,872  (8,077) 1,425,795 
Deferred income taxes 140,988  (1,748) 139,240 
Total liabilities 758,983  (1,748) 757,235 
Retained earnings (accumulated deficit) 128,254  (6,329) 121,925 
Total shareholders’ equity 674,889  (6,329) 668,560 
Total liabilities and shareholders’ equity $ 1,433,872  $ (8,077) $ 1,425,795 

CORRECTED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Three Months Ended March 31, 2021 Nine Months Ended March 31, 2021
(in thousands) As Previously Reported Adjustment As Corrected As Previously Reported Adjustment As Corrected
Commission revenue $ 236,793  $ (1,577) $ 235,216  $ 664,312  $ (3,681) $ 660,631 
Total revenue 266,923  (1,577) 265,346  749,366  (3,681) 745,685 
Income (loss) from operations 54,683  (1,577) 53,106  186,111  (3,681) 182,430 
Income (loss) before income tax expense (benefit) 43,664  (1,577) 42,087  160,353  (3,681) 156,672 
Income tax expense (benefit) 7,183  (331) 6,852  32,619  (773) 31,846 
Net income (loss) 36,481  (1,246) 35,235  127,734  (2,908) 124,826 
Net income (loss) per share:
Basic 0.22  (0.01) 0.21  0.79  (0.02) 0.77 
Diluted 0.22  (0.01) 0.21  0.77  (0.02) 0.75 
Comprehensive income (loss) $ 38,291  $ (1,246) $ 37,045  $ 129,403  $ (2,908) $ 126,495 

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CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Three Months Ended March 31, 2021
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-December 31, 2020 $ 88,461  $ 634,135 
Net Income 36,481  36,481 
BALANCES-March 31, 2021 124,942  670,515 
Adjustments
BALANCES-December 31, 2020 (3,165) (3,165)
Net Loss (1,246) (1,246)
BALANCES-March 31, 2021 (4,411) (4,411)
As Corrected
BALANCES-December 31, 2020 85,296  630,970 
Net Income 35,235  35,235 
BALANCES-March 31, 2021 $ 120,531  $ 666,104 

CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Nine Months Ended March 31, 2021
(in thousands) (Accumulated Deficit)/Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-June 30, 2020 $ (2,792) $ 545,689 
Net Income 127,734  127,734 
BALANCES-March 31, 2021 124,942  670,515 
Adjustments
BALANCES-June 30, 2020 (1,503) (1,503)
Net Loss (2,908) (2,908)
BALANCES-March 31, 2021 (4,411) (4,411)
As Corrected
BALANCES-June 30, 2020 (4,295) 544,186 
Net Income 124,826  124,826 
BALANCES-March 31, 2021 $ 120,531  $ 666,104 

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CORRECTED CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (unaudited)
Nine Months Ended March 31, 2021
(in thousands) As Previously Reported Adjustment As Corrected
Net income (loss) $ 127,734  $ (2,908) $ 124,826 
Deferred income taxes 32,475  (773) 31,702 
Accounts receivable (52,905) 3,681  (49,224)
Net cash used in operating activities $ (60,947) $ —  $ (60,947)

The following tables reflect the effects of the correction on all affected line items of the Company’s previously reported consolidated financial statements to be presented as comparative in the Form 10-K for the year ended June 30, 2022:

CORRECTED CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (unaudited)
Year Ended June 30, 2020
(in thousands) As Previously Reported Adjustment As Corrected
Commission revenue $ 476,606  $ (1,967) $ 474,639 
Total revenue 531,515  (1,967) 529,548 
Income (loss) from operations 132,329  (1,967) 130,362 
Income (loss) before income tax expense (benefit) 106,163  (1,967) 104,196 
Income tax expense (benefit) 25,016  (464) 24,552 
Net income (loss) 81,147  (1,503) 79,644 
Net income (loss) per share:
Basic (0.16) (0.02) (0.18)
Diluted (0.16) (0.02) (0.18)
Comprehensive income (loss) $ 79,893  $ (1,503) $ 78,390 

62

CORRECTED CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS' EQUITY (unaudited)
Year Ended June 30, 2020
(in thousands) Retained Earnings Total
Shareholders'
Equity
As Previously Reported
BALANCES-June 30, 2019 $ 200,446  $ 262,455 
Net Income 81,147  81,147 
BALANCES-June 30, 2020 (2,792) 545,689 
Adjustments
BALANCES-June 30, 2019 —  — 
Net Loss (1,503) (1,503)
BALANCES-June 30, 2020 (1,503) (1,503)
As Corrected
BALANCES-June 30, 2019 200,446  262,455 
Net Income 79,644  79,644 
BALANCES-June 30, 2020 (4,295) 544,186 

CORRECTED CONSOLIDATED STATEMENT OF CASH FLOWS (unaudited)
Year Ended June 30, 2020
(in thousands) As Previously Reported Adjustment As Corrected
Net income (loss) $ 81,147  $ (1,503) $ 79,644 
Deferred income taxes 25,007  (464) 24,543 
Accounts receivable (15,585) 1,967  (13,618)
Net cash used in operating activities $ (61,776) $ —  $ (61,776)

The following table reflects the impact of the error on all affected line items of the Company’s previously reported consolidated balance sheet as of June 30, 2020:

IF CORRECTED CONSOLIDATED BALANCE SHEET (unaudited)
June 30, 2020
(in thousands) As Reported Uncorrected Misstatement If Corrected
Accounts receivable $ 83,634  $ (1,967) $ 81,667 
Total current assets 513,834  (1,967) 511,867 
Total assets 1,073,793  (1,967) 1,071,826 
Deferred income taxes 105,844  (464) 105,380 
Total liabilities 528,104  (464) 527,640 
Retained earnings (accumulated deficit) (2,792) (1,503) (4,295)
Total shareholders’ equity 545,689  (1,503) 544,186 
Total liabilities and shareholders’ equity $ 1,073,793  $ (1,967) $ 1,071,826 
63

ITEM 6. EXHIBITS

The following documents listed below are incorporated by reference or are filed or furnished, as applicable, with this Quarterly Report on Form 10-Q.

Exhibit Number Exhibit Description
Second Amendment to Credit Agreement, dated as of November 2, 2021, by and among SelectQuote, Inc., the lenders and other parties thereto, and Morgan Stanley Capital Administrators, Inc., as administrative agent (incorporated by reference to Exhibit 10.1 to SelectQuote, Inc.’s Current Report on Form 8-K (File No. 001-39295) filed with the SEC on November 4, 2021).
Third Amendment to Credit Agreement, dated as of December 23, 2021, by and among SelectQuote, Inc., the lenders and other parties thereto, Morgan Stanley Capital Administrators, Inc., as administrative agent and UMB Bank, N.A., as Revolver Agent for itself and the Revolving Lenders (incorporated by reference to Exhibit 10.1 to SelectQuote, Inc.’s Current Report on Form 8-K (File No. 001-39295) filed with the SEC on December 27, 2021).
Certification of Chief Executive Officer of SelectQuote, Inc. Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
Certification of Chief Financial Officer of SelectQuote, Inc. Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1
Certification of Chief Executive Officer of SelectQuote, Inc. Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2
Certification of Chief Financial Officer of SelectQuote, Inc. Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS XBRL Instance Document - The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH Inline XBRL Taxonomy Extension Schema Document
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB Inline XBRL Taxonomy Extension Labels Linkbase Document
101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document
104 Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)

†     The certifications attached as Exhibits 32.1 and 32.2 that accompany this Quarterly Report on Form 10-Q, are not deemed filed with the SEC and are not to be incorporated by reference into any filing of SelectQuote, Inc. under the Securities Act or the Exchange Act, whether made before or after the date of this Quarterly Report on Form 10-Q, irrespective of any general incorporation language contained in such filing.

64

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

SELECTQUOTE, INC.
February 14, 2022 By: /s/ Tim Danker
Name: Tim Danker
Title: Chief Executive Officer
By: /s/ Raffaele Sadun
Name: Raffaele Sadun
Title: Chief Financial Officer

65
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