Higher Educational Institutions Deploy RingCentral to Keep Students, Faculty, and Staff Connected
June 15 2020 - 8:00AM
Business Wire
RingCentral, Inc. (NYSE: RNG), a leading provider of global
enterprise cloud communications, collaboration, and contact center
solutions, today announced that higher educational institutions
including Berkeley College, Southern New Hampshire University
(SNHU), and Texas Christian University (TCU) have selected
RingCentral to enable a smooth transition to remote communications
and collaboration.
“Millions of people around the world are learning how to go
about their daily lives via new generation cloud communication
platforms and we believe the experience should always be seamless,”
said Anand Eswaran, president and chief operating officer,
RingCentral. “At RingCentral, we are steadfast in our focus on the
future of work and remote learning, and we are pleased that we
could enable these institutions to modernize their communications
infrastructure so they are still connected, even when physically
separated.”
RingCentral delivers integrated, secure, and reliable cloud
communication solutions to colleges and universities including:
Berkeley College
- Amid uncertain times, Berkeley College was faced with bringing
its on-site students and faculty to an all-virtual environment
across six locations in New York and New Jersey. With RingCentral’s
solution, Berkeley College has the capability to integrate
communications with other applications that they use on a daily
basis, including Salesforce. The College also has utilized a
real-time dashboard to measure usage and quality of communications
to ensure that students and staff get the most out of their
platform.
“At Berkeley College, our focus is on inspiring students to
learn and develop successful career paths,” said Leonard De Botton,
senior vice president & chief information officer, Berkeley
College. “RingCentral’s cloud communications solution provided the
college with the communication tools we needed to remain productive
from any location, or on the go all from a single application.
Their solution has been especially helpful as we’ve transitioned to
a remote work environment given the current climate.”
Southern New Hampshire University (SNHU)
- SNHU, one of the fastest-growing universities in the U.S.,
replaced its legacy on-premises communications system with
RingCentral Office®, a unified solution for messaging, video, and
phone capabilities that is providing the school’s staff and faculty
with an intuitive and simple end-user experience to seamlessly
connect.
- With RingCentral’s cloud platform, SNHU’s lean IT team can
easily manage a network of nearly 3,000 users from a central
location. The solution’s infrastructure ensures 24/7 business
continuity for the University, giving faculty and staff the freedom
to focus on what matters most—continuing to provide a world-class
education.
“It’s crucial for us at SNHU to have a state-of-the-art cloud
communications platform in order to remain connected from
anywhere,” said John Limongelli, chief technology officer at
Southern New Hampshire University. “RingCentral allows our faculty
and staff to use one unified solution for messaging, video meetings
and phone system capabilities so we can remain productive from any
location, which has been crucial given the current need to work
from home. With RingCentral, we’ve been empowered to continue
catering to our students, faculty and staff, regardless of where we
are physically.”
Texas Christian University (TCU)
- TCU, an award-winning college in Fort Worth, Texas, recently
faced the unique challenge of becoming an all-virtual university
almost overnight. With RingCentral’s cloud communications solution
in place, faculty and staff were able to make, receive and reroute
calls from their business numbers from anywhere, on any device.
This allowed TCU to quickly transition its nearly-1,000 faculty and
staff to a work from home environment almost seamlessly.
- The University was also faced with transitioning its IT help
desk to a completely remote setup almost immediately. With
RingCentral, support agents were able to sign into the system
remotely and continue to serve employees from any location.
RingCentral’s solution allowed the University to keep the help desk
open and accessible for staff while they adjusted to their new work
from home environments.
“When COVID-19 hit, we were faced with the need to enable a
remote work and learning environment almost immediately. Being able
to use the RingCentral solution on any device from anywhere has
made for a very smooth adjustment period,” said Bryan Lucas, chief
technology officer at TCU. “RingCentral helped make the day-to-day
experience easier for our students, faculty and staff during this
difficult time.”
Having pivoted successfully to remote operations, Berkeley
College, SNHU, and TCU are now demonstrating their ability to
provide a quality educational experience digitally.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud
Message Video Phone (MVP), customer engagement and contact center
solutions for businesses worldwide. More flexible and
cost-effective than legacy on-premise PBX and video conferencing
systems that it replaces, RingCentral empowers modern mobile and
distributed workforces to communicate, collaborate, and connect via
any mode, any device, and any location. RingCentral’s open platform
integrates with leading third-party business applications and
enables customers to easily customize business workflows.
RingCentral is headquartered in Belmont, California, and has
offices around the world.
©2020 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Office and the RingCentral logo are trademarks of
RingCentral, Inc.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200615005071/en/
Jyotsna Grover jyotsna.grover@ringcentral.com 650-513-8712
Ringcentral (NYSE:RNG)
Historical Stock Chart
From Mar 2024 to Apr 2024
Ringcentral (NYSE:RNG)
Historical Stock Chart
From Apr 2023 to Apr 2024