LAS VEGAS, March 19, 2019 /PRNewswire/ -- MODERN
CUSTOMER EXPERIENCE -- HomeServices of America, a
Berkshire Hathaway affiliate and one of the country's premier
providers of homeownership services, has selected Oracle Cloud to
power the reimagination of the home buying and selling process.
With Oracle Cloud, HomeServices is transforming its operating model
to enable its affiliated brands to offer a superior customer
experience.
HomeServices is a national network of market-leading residential
real estate brokerage, mortgage, title, escrow and insurance
companies. To ensure it could empower its growing network of
companies with the innovation and excellence to stay ahead of
evolving expectations, HomeServices sought to modernize the
purchase experience for home buyers and the process by which real
estate agents are servicing them. To automate that process,
HomeServices selected Oracle as its partner to help it put people
and relationships first and revolutionize homeownership.
"We are committed to delivering exceptional experiences to
customers throughout the home buying transaction process," said
Mike Warmka, executive vice
president, HomeServices of America and executive sponsor of this
innovation initiative. "Our business model is focused on
integrating all the pieces of the real estate transaction and as we
continue to grow, we wanted a technology platform befitting our
vision as well as integration for our expanding network of
companies. With Oracle Cloud, we will be able to unite our
operations and leverage our combined strength to simplify,
streamline and automate processes, deliver an entirely new
experience and gain efficiencies."
With Oracle Customer Experience (CX) Cloud, Oracle Enterprise
Resource Planning (ERP) Cloud and Oracle Platform Cloud,
HomeServices will be able to provide an end-to-end, guided real
estate experience to its brokerage companies and 42,600 real estate
agents across the country. By integrating its core business
processes on a connected platform, HomeServices will be able to
ensure secure transactions to streamline timely qualification and
document processes and save time and money by moving from disparate
on-premise systems to a complete suite of cloud applications. This
solution also positions HomeServices to easily implement new and
evolving technologies and sustainably continue to deliver rich and
connected real estate experiences.
"HomeServices of America is working to completely transform the
home buying and selling experience, while prioritizing people and
relationships first, and wanted a technology partner that could
support its vision," said Steve
Miranda, executive vice president, Oracle Applications.
"With Oracle Cloud, HomeServices will be able to fundamentally
change the way we buy and sell homes by uniting on one standardized
platform, streamlining and automating key business processes and
quickly taking advantage of the latest
technologies."
About Oracle
The Oracle Cloud offers a complete suite
of integrated applications for Sales, Service, Marketing, Human
Resources, Finance, Supply Chain and Manufacturing, plus Highly
Automated and Secure Generation 2 Infrastructure featuring the
Oracle Autonomous Database. For more information about Oracle
(NYSE: ORCL), please visit us at oracle.com.
About Modern Customer Experience 2019
Modern Customer
Experience arms professionals across commerce, marketing, sales,
and service with the tools to deliver legendary customer
experiences and exceed in the Experience Economy. For more
information, please visit https://www.oracle.com/moderncx/
About HomeServices of America
HomeServices of America,
through its operating companies, is one of the country's premier
providers of homeownership services, including brokerage, mortgage,
franchising, title, escrow, insurance, and relocation services.
HomeServices of America is the owner of the Berkshire Hathaway
HomeServices and Real Living Real Estate franchise networks.
HomeServices is owned by Berkshire Hathaway Energy, a consolidated
subsidiary of Berkshire Hathaway Inc. HomeServices' operating
companies offer integrated real estate services, including
brokerage services, mortgage originations, title and closing
services, property and casualty insurance, home warranties, and
other homeownership services. Information about HomeServices is
available at www.homeservices.com.
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their respective owners.
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SOURCE Oracle