New offers focus on online shopping, small business needs, local
travel and more, continuing to add value for Card Members and
Merchants where it matters.
To kick off the new year, American Express (NYSE: AXP) is
introducing new offers for U.S. Consumer, Small Business and
Cobrand Card Members, as well as small merchants. Designed with
customers’ current needs in mind, these offers provide support to
navigate the impact of the pandemic and plan for the road
ahead.
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American Express Launches New Offers for
U.S. Consumer, Small Business, and Cobrand Card Members and
Merchants
"Last year we moved quickly to support our Card Members by
delivering relevant value and services to help them navigate the
uncertainties of the pandemic. As a result, we saw incredible
engagement across these offers which drove increased loyalty and
lower attrition levels than in 2019 across our Card Member base,"
said Rachel Stocks, Executive Vice President, Global Premium
Products and Benefits, American Express. "As we start a new year,
we’re continuing to find ways to elevate our Membership experience
by adding new value to help our Card Members and small merchants
make the most of their time spent at home, plan for the future, and
help small businesses get back to business."
Online Shopping Perks for Consumer Platinum Card®
Members
79% of consumers surveyed say they have spent significantly more
time shopping online in the past 12 months than ever before and 53%
indicate they plan to spend more on online purchases in 2021 than
in the past, according to the Amex Trendex1.
Eligible U.S. Consumer Platinum Card Members will now see even
more value when they shop online, with new offers available through
June 30, 2021:
- Up to $180 in statement credits with PayPal: Consumer
Platinum Card Members can receive up to $180 back ($30/month via
statement credits) on purchases made at eligible merchants with
PayPal through June 30, 2021. Terms apply.
- Up to $1,700 in Value Through Amex Offers: Eligible
Consumer Platinum Card Members2 who had the Card as of November 1,
2020, can access up to $1,700 in statement credits after they
enroll in Amex Offers with select merchants through June 30, 2021.
These offers include:
- Avis Car Rental - Spend $250+ on eligible purchases, Get $75
back, up to two times
- BestBuy.com - Spend $50+ on eligible purchases, Get $50 back,
up to two times
- Goldbelly - Spend $100+ on eligible purchases, Get $50 back, up
to three times
- Home Chef - Spend $50+ on eligible purchases, Get $50 back, up
to three times
- HomeDepot.com - Spend $50+ on eligible purchases, Get $50 back,
up to two times
- Instacart - Spend $250+ on eligible purchases, Get $50 back, up
to two times
- Samsung - Spend $1,000+ on eligible purchases, Get $200 back,
one time
- Scribd - Spend $9.99+ on eligible purchases, Get $9.99 back, up
to five times
- The Container Store - Spend $150+ on eligible purchases, Get
$50 back, up to two times
- Virtual Personal Training by Equinox - Spend $780+ on eligible
purchases, Get $130 back, up to five times
- Wine Insiders - Spend $30+ on eligible purchases, Get $30 back,
up to two times3
Back to Business Offers for Small Business Card
Members
In 2020, many businesses invested in technology and remote
working capabilities. This year, a majority (59%) of small- and
mid-size businesses expect technology to be their top business
expense, followed by office supplies (36%) and media &
advertising (30%), according to an Amex Trendex survey of business
owners and financial decision-makers4.
“As the business landscape evolves, we’re focused on designing
offers and solutions that give small businesses the continued
support they need to navigate these uncertain times and come out
stronger,” said Courtney Kelso, Senior Vice President and General
Manager, U.S. Commercial Card, Global Commercial Services at
American Express. “With just over 82% of our U.S. Small Business
Card Members getting back to business5, we want to reward them with
offers that make sense for their business right now – such as
shipping and advertising – while also setting them up for the
future.”
Building on its commitment to small businesses, American Express
is giving U.S. Small Business Card Members extra support to help
keep their businesses moving forward. This includes:
- Up to 400,000 Additional Membership Rewards® Points Across
Back-to-Business Categories6: With these exclusive
business offers, eligible Business Platinum Card Members2 can now
earn 5X Membership Rewards points on U.S. purchases made across
wireless, shipping, advertising, gas and office supplies categories
through June 30, 2021 after they enroll in these Amex Offers.
That’s four additional points on top of the one already earned per
dollar spent in these select categories, up to 80,000 points per
category. In the coming weeks, new Business Platinum Card Members
will also receive exciting offers for their first three months of
Membership.
- Up to $250 Back on Eligible Business Purchases: With
this cash back bonus, eligible Blue Business Plus and other
eligible American Express small business Credit Card Members2,7,
can receive $25 back via statement credit on transactions greater
than $500 up to 10 times, through June 30, 2021.
Support for U.S. Small Merchants’ Growing Digital
Presence
Last year, American Express made over $15,000 in discounts on
services available to businesses to help them save on shipping,
connect with customers, streamline their operations, and more. As
small merchants continue to invest in their ecommerce and digital
capabilities, American Express is continuing to offer multiple
discounts and services for U.S. small merchants, with the most
recent offers including:
- 30% off Social Media Management Solutions from Sprout
Social: New Sprout Social customers will receive a 30-day free
trial and then 30% off their subscription after signing an annual
subscription. Sprout Social helps businesses manage their social
media presence across channels, streamline and scale engagement
with customers, and analyze social performance. Offer valid through
March 31, 2021.
- Get 4 Months free from BigCommerce for Building an Online
Store: New BigCommerce customers can get their first four
months free after they sign up for a free 15-day trial. Customers
can sign up for their free 15-day trial here and then select a
monthly Standard, Plus, or Pro subscription. Customers must select
a monthly pay option when they select their subscription plan.
Customers will be automatically charged each month following their
first four months unless they cancel their subscription. Offer
valid through March 31, 2021.
Hotel, Air and Car Rental Offers for Trips Close to
Home
According to the Amex Trendex1, 68% of respondents surveyed
expect to take a trip in 2021 that they couldn’t take in 2020, and
28% of consumers in December reported they are planning a trip in
the next 60 days.
Whenever Card Members are ready to travel – whether it’s for a
staycation or nearby getaway – American Express has their backs
with new offers for hotels, flights and car rentals:
- The Hotel Collection Complimentary Night or Property
Credit: U.S. Consumer and Business Platinum Card Members and
Gold Card Members can receive a complimentary night or property
credit of $150 or more after booking an eligible stay through
American Express Travel at participating Hotel Collection
properties. Required booking dates and travel dates vary by
property. Terms apply.
- Fine Hotels + Resorts® Complimentary Night or
Property Credit: U.S. Consumer and Business Platinum Card
Members can receive a complimentary night or property credit of
$250 or more after booking an eligible stay through American
Express Travel at more than 200 participating Fine Hotels +
Resorts® properties. Required booking dates and travel dates vary
by property. Terms apply.
- Recommended Flights: Soon, U.S. Consumer and Business
Platinum Card Members can access lower fares on select routes,
flights and seats, with the ability to save up to 20% off the
publicly listed ticket price. These lower fares are available with
participating airlines for eligible flights and seats booked
between January 10, 2021 and March 31, 2021 for travel from January
10, 2021 through May 31, 2021. Terms apply.
- Pay with Points on Prepaid Car Rental Bookings: For
those renting a car to enjoy a local getaway, Membership Rewards®
program enrolled U.S. Card Members can now use Pay with Points or
earn 2X Membership Rewards points on prepaid car rental bookings
through AmexTravel.com.
Additionally, American Express will waive the American Express
Travel fee on U.S. customers’ flight modifications or new bookings
now through March 31, 2021 and will continue to honor travel
provider policies for changes or cancellations to bookings made
through American Express Travel. For information on health and
safety guidelines, partner policies, and more, visit the American
Express Travel COVID-19 Information Hub.
Up Next: New Cobrand Card Offers
In the coming weeks, American Express and its Cobrand partners
will be introducing new limited-time offers for existing Consumer
and Business Delta SkyMiles®, Hilton Honors® and Marriott Bonvoy™
Card Members — with more details to come soon.
This new value builds on Card Member’s existing benefits as well
as the suite of relevant and rich Amex Offers available through the
Amex mobile app or online account.
Full terms for the above offers can be found here.
Footnotes: 1: Amex Trendex
data from Morning Consult poll conducted between December 7-8, 2020
among a national sample of 2,000 general population travelers with
a household income of at least $70K, and defined as adults who
traveled by air at least once in 2019. Results from the survey have
a margin of error of plus or minus 2 percentage points. 2: Must be
an eligible Card Member as of 11/1/20 3: Must be 21 years or older
to consume alcohol, please drink responsibly 4: Findings are based
on results of an online survey conducted among 500 small- and
mid-size business owners and financial decision makers in the
United States whose revenue ranges from $300K-$300M balanced across
revenue, gender and region. The survey was conducted by a
third-party vendor and completed between October 15-23, 2020. The
margin of error (MOE) for the total sample at the 95% confidence
level is +/- 4 percentage points. 5: Based on resilient (spend
growth did not decline) and emerging (spend growth increasing)
business Card Members from April through July 2020. 6: Eligible
Business Platinum Card Members get 4 additional Membership Rewards®
points on top of the 1 already earned per eligible dollar spent
across five categories. Up to 80,000 points per category. Terms
apply. 7: Also includes other eligible Cards, see full terms
here.
ABOUT AMERICAN EXPRESS
American Express is a globally integrated payments company,
providing customers with access to products, insights and
experiences that enrich lives and build business success. Learn
more at americanexpress.com and connect with us on
facebook.com/americanexpress, instagram.com/americanexpress,
linkedin.com/company/american-express, twitter.com/americanexpress,
and youtube.com/americanexpress.
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version on businesswire.com: https://www.businesswire.com/news/home/20210105005357/en/
AMERICAN EXPRESS Heather Norton
Heather.A.Norton@aexp.com
Margot Leeds Margot.Leeds@aexp.com
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