Third of Five Announced New T-Mobile Customer
Experience Centers will create 1000 new jobs in area, pending
merger of T-Mobile and Sprint
T-Mobile US (NASDAQ: TMUS) and Sprint Corporation (NYSE: S)
today announced that, pending the close of their merger, they have
selected the Central Valley in California as the area for the third
of five new Customer Experience Centers to serve New T-Mobile
customers. The facility will create approximately 1,000 local
jobs.
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As with the other previously announced locations in Kansas and
New York, the new California facility, once integrated, will bring
top-notch support to New T-Mobile customers. The state-of-the-art
facilities will offer T-Mobile’s innovative Team of Experts (TEX)
service model, which allows customers to have direct personal
access to a dedicated team of specialists when they call or message
for assistance. The specialists work with local retail and
engineering to address a wide variety of topics and tackle complex
challenges for customers.
The five new TEX-enabled facilities are just one part of the
future New T-Mobile’s plans to put customers first and bring jobs
to communities. The companies also previously announced that two
existing T-Mobile Customer Experience Centers will be expanding.
These cumulative efforts will create up to 5,600 additional
American jobs by 2021. The combined companies will have 7,500 more
customer care professionals in 2024 than the stand-alone companies
would have employed.
“We needed to find just the right area for our next New T-Mobile
Customer Experience Center – and we found it in the Golden State!
California and the Central Valley have everything we need to take
care of customers – amazing energy, a commitment to innovation and
business, and most importantly skilled and diverse people who we
can’t wait to join our team of Magenta heroes!” said T-Mobile US
CEO and New T-Mobile CEO, John Legere.
T-Mobile has consistently been featured on numerous “Best Place
to Work” lists year over year. The newest Care team members will be
eligible to receive benefits and opportunities such as significant
management preparation experience, career development paths and
college tuition reimbursement.
The new Customer Experience Centers are just one way the New
T-Mobile will invest billions of dollars in job creation and
infrastructure in the United States. Sprint and T-Mobile together
will employ more people in the U.S. than both companies would
separately. Other investments include building out an
industry-leading nationwide 5G network, delivering more competition
and new choice to customers like broadband, and opening new stores
to an expanding customer base.
The completion of the combination remains subject to regulatory
approvals and certain other customary closing conditions and is
expected to occur during the first half of 2019. Additional
information regarding T-Mobile’s merger with Sprint can be found
at: www.NewTMobile.com.
About T-MobileAs America’s Un-carrier, T-Mobile US, Inc.
(NASDAQ: TMUS) is redefining the way consumers and businesses buy
wireless services through leading product and service innovation.
Our advanced nationwide 4G LTE network delivers outstanding
wireless experiences to 79.7 million customers who are unwilling to
compromise on quality and value. Based in Bellevue, Washington,
T-Mobile US provides services through its subsidiaries and operates
its flagship brands, T-Mobile and Metro by T-Mobile. For more
information, please visit http://www.t-mobile.com.
About Sprint:Sprint (NYSE: S) is a communications
services company that creates more and better ways to connect
its customers to the things they care about most. Sprint
served 54.5 million connections as of Dec. 31,
2018 and is widely recognized for developing, engineering and
deploying innovative technologies, including the first wireless 4G
service from a national carrier in the United States; leading
no-contract brands including Virgin Mobile USA, Boost Mobile, and
Assurance Wireless; instant national and international push-to-talk
capabilities; and a global Tier 1 Internet backbone. Today,
Sprint’s legacy of innovation and service continues with an
increased investment to dramatically improve coverage, reliability,
and speed across its nationwide network and commitment to launching
the first 5G mobile network in the U.S. You can learn more and
visit Sprint
at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Important Additional Information
In connection with the proposed transaction, T-Mobile US, Inc.
(“T-Mobile”) has filed a registration statement on Form S-4 (File
No. 333-226435), which was declared effective by the U.S.
Securities and Exchange Commission (the “SEC”) on October 29, 2018,
and which contains a joint consent solicitation statement of
T-Mobile and Sprint Corporation (“Sprint”), that also constitutes a
prospectus of T-Mobile (the “joint consent solicitation
statement/prospectus”), and each party will file other documents
regarding the proposed transaction with the SEC. INVESTORS AND
SECURITY HOLDERS ARE URGED TO READ THE JOINT CONSENT SOLICITATION
STATEMENT/PROSPECTUS AND OTHER RELEVANT DOCUMENTS FILED WITH THE
SEC WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT
INFORMATION. The documents filed by T-Mobile may be obtained free
of charge at T-Mobile’s website, at www.t-mobile.com, or at the
SEC’s website, at www.sec.gov, or from T-Mobile by requesting them
by mail at T-Mobile US, Inc., Investor Relations, 1 Park Avenue,
14th Floor, New York, NY 10016, or by telephone at 212-358-3210.
The documents filed by Sprint may be obtained free of charge at
Sprint’s website, at www.sprint.com, or at the SEC’s website, at
www.sec.gov, or from Sprint by requesting them by mail at Sprint
Corporation, Shareholder Relations, 6200 Sprint Parkway, Mailstop
KSOPHF0302-3B679, Overland Park, Kansas 66251, or by telephone at
913-794-1091.
No Offer or Solicitation
This communication shall not constitute an offer to sell or the
solicitation of an offer to buy any securities, nor shall there be
any sale of securities in any jurisdiction in which such offer,
solicitation or sale would be unlawful prior to registration or
qualification under the securities laws of any such jurisdiction.
No offering of securities shall be made except by means of a
prospectus meeting the requirements of Section 10 of the U.S.
Securities Act of 1933, as amended.
Cautionary Statement Regarding Forward-Looking
Statements
This communication contains certain forward-looking statements
concerning T-Mobile, Sprint and the proposed transaction between
T-Mobile and Sprint. All statements other than statements of fact,
including information concerning future results, are
forward-looking statements. These forward-looking statements are
generally identified by the words “anticipate,” “believe,”
“estimate,” “expect,” “intend,” “may,” “could” or similar
expressions. Such forward-looking statements include, but are not
limited to, statements about the benefits of the proposed
transaction, including anticipated future financial and operating
results, synergies, accretion and growth rates, T-Mobile’s,
Sprint’s and the combined company’s plans, objectives, expectations
and intentions, and the expected timing of completion of the
proposed transaction. There are several factors which could cause
actual plans and results to differ materially from those expressed
or implied in forward-looking statements. Such factors include, but
are not limited to, the failure to obtain, or delays in obtaining,
required regulatory approvals, and the risk that such approvals may
result in the imposition of conditions that could adversely affect
the combined company or the expected benefits of the proposed
transaction, or the failure to satisfy any of the other conditions
to the proposed transaction on a timely basis or at all; the
occurrence of events that may give rise to a right of one or both
of the parties to terminate the business combination agreement;
adverse effects on the market price of T-Mobile’s or Sprint’s
common stock and on T-Mobile’s or Sprint’s operating results
because of a failure to complete the proposed transaction in the
anticipated timeframe or at all; inability to obtain the financing
contemplated to be obtained in connection with the proposed
transaction on the expected terms or timing or at all; the ability
of T-Mobile, Sprint and the combined company to make payments on
debt or to repay existing or future indebtedness when due or to
comply with the covenants contained therein; adverse changes in the
ratings of T-Mobile’s or Sprint’s debt securities or adverse
conditions in the credit markets; negative effects of the
announcement, pendency or consummation of the transaction on the
market price of T-Mobile’s or Sprint’s common stock and on
T-Mobile’s or Sprint’s operating results, including as a result of
changes in key customer, supplier, employee or other business
relationships; significant transaction costs, including financing
costs, and unknown liabilities; failure to realize the expected
benefits and synergies of the proposed transaction in the expected
timeframes or at all; costs or difficulties related to the
integration of Sprint’s network and operations into T-Mobile; the
risk of litigation or regulatory actions; the inability of
T-Mobile, Sprint or the combined company to retain and hire key
personnel; the risk that certain contractual restrictions contained
in the business combination agreement during the pendency of the
proposed transaction could adversely affect T-Mobile’s or Sprint’s
ability to pursue business opportunities or strategic transactions;
effects of changes in the regulatory environment in which T-Mobile
and Sprint operate; changes in global, political, economic,
business, competitive and market conditions; changes in tax and
other laws and regulations; and other risks and uncertainties
detailed in the Form S-4, as well as in T-Mobile’s Annual Report on
Form 10-K for the fiscal year ended December 31, 2018 and in its
subsequent reports on Form 10-Q, including in the sections thereof
captioned “Risk Factors” and “Cautionary Statement Regarding
Forward-Looking Statements,” as well as in its subsequent reports
on Form 8-K, all of which are filed with the SEC and available at
www.sec.gov and www.t-mobile.com. Forward-looking statements are
based on current expectations and assumptions, which are subject to
risks and uncertainties that may cause actual results to differ
materially from those expressed in or implied by such
forward-looking statements. Given these risks and uncertainties,
persons reading this communication are cautioned not to place undue
reliance on such forward-looking statements. T-Mobile assumes no
obligation to update or revise the information contained in this
communication (whether as a result of new information, future
events or otherwise), except as required by applicable law.
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T-Mobile US Media RelationsMediaRelations@T-Mobile.comorInvestor
Relations877-281-TMUS OR
212-358-3210investor.relations@t-mobile.com
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