Organizations around the globe taking
action to ensure effective care delivery
Since the beginning of the COVID-19 pandemic, Allscripts
(NASDAQ: MDRX) and its clients have taken significant actions to
ensure effective care delivery in the communities they serve. With
unwavering dedication to patient health, caregivers from both large
hospital systems and independent physician practices around the
world continue to excel in the face of the unprecedented crisis to
help manage their patients and combat the spread of the virus.
New York State’s largest health system and longtime Allscripts
partner, Northwell Health, was at the epicenter of the outbreak in
its initial stages. The system is powered by more than 72,000
clinicians and administrators, and many of its facilities use the
Sunrise electronic health record to treat patients and analyze data
to identify trends to help improve patient outcomes amidst the
pandemic.
“COVID-19 is impacting patients in ways we have never seen
before, and it’s critical we study the vast amount of data we’ve
collected to continue to refine our treatment plans,” said
Northwell Health Senior Vice President and Deputy
Physician-in-Chief Thomas McGinn, MD, MPH. “With Allscripts as our
trusted partner and its solutions in our arsenal, we’re tackling
the spread of the disease and learning how to better manage this
crisis.”
Working closely with its clients,, Allscripts has helped
healthcare organizations rapidly implement telehealth capabilities
to enable virtual patient visits at many organizations. Throughout
the COVID-19 experience, more than 100 Allscripts clients have
selected FollowMyHealth Telehealth, which creates engagement of
patients in their homes and fosters increased communication between
them and their healthcare providers.
Hackley Community Care Center—located in Muskegon Heights,
Michigan—recently and very quickly enabled virtual patient visits
using Allscripts Professional EHR Mobile and FollowMyHealth. The
accomplishment meant its more than 50 caregivers in 14 locations
seeing 300–350 patients a day could meet the COVID-19 pandemic head
on while still serving all of its patients.
Megan Byrne, Hackley Assistant Operations Manager, said, “We had
been using FollowMyHealth for five years, so when the pandemic hit,
we already had the first step rolling for our patients. It was a
good experience for them because it wasn’t something new. In an
uncomfortable time for patients unable to see providers in person,
the fact that they already had the technology on their phones,
laptops and tablets made a huge difference in continuity of
care.”
As the United Kingdom’s Dudley Group NHS Foundation Trust began
preparing for the coronavirus outbreak, it decided to accelerate
the deployment of the dbMotion Solution.
“Allscripts collaborated with the Trust to deploy the critical
solution in only a matter of weeks, quickly helping position us to
have access to the information we need to effectively meet the very
high demand for acute patient care,” said Adam Thomas, Dudley
Group’s Chief Information Officer.
In March in Australia, SA Health completed its Sunrise
implementation at Royal Adelaide Hospital, the state’s flagship
hospital. The health system implemented several innovations to
ensure that all COVID-19 cases were prioritized and effectively
managed, leveraging Sunrise’s full capabilities to successfully
manage the influx of COVID-19 patients.
SA Health Chief Digital Health Officer Bret Morris said,
“Sunrise EHR has been an important instrument in managing COVID-19
and the ability to adapt the solution at pace has enabled us to be
nimble and powered excellent case traceability of patients as they
moved through our system.”
Using the CarePort Health care coordination platform, hospitals
in Michigan were enabled to proactively communicate COVID-19
testing status to post-acute providers, both pre- and
post-discharge. As a result, post-acute providers could take
necessary measures to protect staff and patients, as well as manage
the use of personal protective equipment. CarePort also enabled
hospitals to more easily identify post-acute providers accepting
COVID-19 positive patients, minimizing time spent by discharge
planners and case managers calling individual facilities to
determine their capabilities and capacity. This was especially
critical as hospitals across the state reached or exceeded capacity
during the COVID-19 surge.
In addition, Veradigm, an Allscripts subsidiary focused on the
payer and life sciences market, co-founded the COVID-19 Research
Database, a repository of HIPAA-compliant, de-identified and
limited patient-level data sets that are intended to be made
available to public health and policy researchers pro-bono,
enabling them to extract insights to help combat the COVID-19
pandemic. Veradigm also implemented new clinical workflows into its
electronic health record to enable physicians to better identify
patients at risk for the disease.
“By leveraging existing solutions and implementing new,
innovative tools specifically designed to address the novel
coronavirus, caregivers will continue to be positioned to meet the
evolving challenges of the pandemic head on, as the healthcare
industry navigates a volatile present and moves toward an uncertain
future,” said Allscripts Chief Executive Officer Paul Black. “We’re
proud to stand shoulder to shoulder with our clients as they
continue to fight, every day, to ensure the health of their
patients throughout this challenging time.”
About Allscripts
Allscripts (NASDAQ: MDRX) is a leader in healthcare information
technology solutions that advance clinical, financial and
operational results. Our innovative solutions connect people,
places and data across an Open, Connected Community of Health™.
Connectivity empowers caregivers and consumers to make better
decisions, delivering better care for healthier populations. To
learn more, visit www.allscripts.com, Twitter,
YouTube and The Allscripts Blog.
© 2020 Allscripts Healthcare, LLC and/or its affiliates. All
Rights Reserved.
Allscripts, the Allscripts logo, and other Allscripts marks are
trademarks of Allscripts Healthcare, LLC and/or its affiliates. All
other products are trademarks of their respective holders, all
rights reserved. Reference to these products is not intended to
imply affiliation with or sponsorship of Allscripts Healthcare, LLC
and/or its affiliates.
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version on businesswire.com: https://www.businesswire.com/news/home/20200723005189/en/
Investors: Stephen Shulstein
312-386-6735 Stephen.Shulstein@allscripts.com
Media: Concetta Rasiarmos
312-447-2466 concetta.rasiarmos@allscripts.com
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