ISG Provider Lens™ report says SAP ecosystem
partners are aiding digital transformations through AI,
accelerators, preconfigured solutions and industry-specific
offerings
U.S. adoption of SAP S/4HANA has rebounded after slowing for
most of 2020 as the COVID-19 pandemic stalled digital
transformations, according to a new report published today by
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm.
The 2021 ISG Provider Lens™ SAP HANA Ecosystem Services report
for the U.S. finds S/4HANA, the enterprise resource planning (ERP)
system running on SAP HANA, is evolving to better meet enterprise
business needs with artificial intelligence (AI), analytics and an
interactive interface.
“U.S. companies are looking to the cloud to cut costs and
increase agility, especially since the pandemic sharpened their
focus on these areas, but many want to ease into transformation,”
said Jan Erik Aase, partner and global leader, ISG Provider Lens
Research. “SAP and its ecosystem partners allow organizations to
carry out staggered implementations of S/4HANA that minimize
business disruption.”
To help enterprises roll out S/4HANA, SAP service providers have
continued to develop AI-powered tools and accelerators in areas
such as assessment, code reconciliation, data management and
testing, the report says. These offerings allow for safer and
faster transformations.
In addition to using proprietary tools, providers are focused on
integrating Agile and DevOps methodologies within their frameworks
to increase efficiency and deliver results more quickly, ISG says.
These include hybrid Agile and DevOps approaches, such as Scaled
Agile Framework (SAFe), for rapid development, prototyping,
deployment and release, and Agile sprints. Some providers now have
dedicated centers of excellence for these approaches.
Providers of S/4HANA managed services in the U.S. are
introducing more automation to reduce costs and speed up delivery,
according to the report. This includes AI-based conversational bots
and robotic process automation (RPA), which can improve efficiency,
streamline incident management and deliver other benefits. Through
partnerships with the major hyperscale cloud providers, these
providers are also offering platform application services including
archiving, backup, disaster recovery, security, compliance and
monitoring, ISG says.
U.S. enterprises are also taking advantage of a growing number
of SAP partner offerings designed for rapid implementation, the
report says. These include ready-to-run templates, preconfigured
offerings and industry-specific solutions for S/4HANA, SAP Cloud
Platform (SCP) and SAP Business Technology Platform (formerly
Leonardo). In many cases, U.S. companies can now experience these
offerings in labs and innovation centers before deploying them.
Providers are also building ready-to-use solutions based on
emerging technologies such as blockchain and Internet of Things
(IoT) to address processes such as supply chain and the specialized
needs of such industries as retail, utilities and
manufacturing.
The 2021 ISG Provider Lens™ SAP HANA Ecosystem Services report
for the U.S. evaluates the capabilities of 34 providers across five
quadrants: SAP S/4 HANA System Transformation – Large Accounts, SAP
S/4 HANA System Transformation – Midmarket, Managed Application
Services for SAP ERP, SAP Business Technology Platform and
Intelligent Technologies, and Managed Cloud Services for SAP
HANA.
The report names Accenture, Capgemini, IBM, Infosys, TCS and
Wipro as Leaders in four quadrants each. It names HCL as a Leader
in three quadrants and Cognizant and Tech Mahindra as Leaders in
two quadrants each. Birlasoft, Deloitte, DXC Technology, Hexaware,
Mindtree and NTT DATA are named as Leaders in one quadrant
each.
In addition, Atos, EPI-USE, Infosys, Navisite, NTT DATA and
Wipro are named as Rising Stars—companies with a “promising
portfolio” and “high future potential” by ISG’s definition—in one
quadrant each.
Customized versions of the report are available from Birlasoft,
Hexaware, Infosys, Navisite and Wipro.
The 2021 ISG Provider Lens™ SAP HANA Ecosystem Services report
for the U.S. is available to subscribers or for one-time purchase
on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210726005455/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Erik Arvidson, Matter Communications for ISG +1 617 874 5214
isg@matternow.com
Information Services (NASDAQ:III)
Historical Stock Chart
From Mar 2024 to Apr 2024
Information Services (NASDAQ:III)
Historical Stock Chart
From Apr 2023 to Apr 2024