Multiple Customer Wins for Evolving Systems in the APAC Region as Advanced Customer Engagement Proliferates
February 11 2020 - 9:00AM
Evolving Systems, Inc. (Nasdaq: EVOL), a leader in real-time
digital engagement solutions and services, has announced a number
of customer successes that underline the proliferation and
importance of advanced Customer Engagement Use Cases across the
Asia Pacific region. In recent months, the company has:
- Won three new customers
- Extended two existing contracts
- Made provision for a number of other existing customers in the
region to deploy additional and new Use Cases, implementing new
campaign and loyalty strategies for existing customers
These developments underline the strong momentum building for
Evolving Systems’ Customer Engagement solutions, which enable
mobile operators to differentiate their offerings across customer
lifecycles, and to provide key advantages to operators in a highly
competitive market within which end-customer expectations are being
redefined by 5G mobile and digitization.
Among Evolving Systems’ recently acquired customers are
operators located in Cambodia and the Philippines. In the former, a
leading Cambodian mobile operator is deploying an innovative
campaign and loyalty project built on Evolving Systems’ technology.
In the Philippines, a subsidiary of the
largest telecommunications firm is creating a loyalty
program in which members can earn and redeem points across multiple
partners that reward them for their lifestyle activity and
spending.
In addition to new customers, in Malaysia and Brunei, Evolving
Systems has recently extended its current provision to a number of
existing clients, as well as delivering additional new services and
solutions. In Malaysia, via a long-term managed services
agreement, Evolving Systems is supporting and enabling an offer of
fully convergent service. A major change in market conditions in
Brunei is causing operators to reconsider how they sell their
services and, as Quality of Service and network coverage become
identical across all operators, so Evolving Systems’ customer needs
to differentiate based on products, service and price. As a result,
Evolving Systems is implementing a personalized Next Best Offer and
a new loyalty program that services both the client’s mobile and
fixed line customers.
In Indonesia, where there are very high volumes of new
activations in the prepaid market, Evolving Systems is enabling its
customer to dynamically manage SIM ordering and distribution. It is
implementing a new digital SIM platform that allows the operator’s
sales channel to order and receive SIM cards using an app. The new
platform also supports number management including chargeable
golden numbers that can increase the operator’s revenue. In
Guam, Evolving Systems is delivering a Next Best Action campaign
platform that will target prepaid customers and tourists to a
leading operator on the island nation.
Commented Matthew Stecker, CEO, Evolving Systems: “I’m both
proud and thrilled to make these announcements of multiple customer
wins in a region that has always been a leader in deploying
advanced technology. We know, and our customers know, that
establishing close, rewarding relationships with their
end-customers is absolutely key to winning market share in an
extremely competitive commercial environment. Evolving Systems is
unique in its ability to support and enable the truly innovative
Use Cases that allow its customers to distinguish their offerings
from those of their competitors.”
Stecker added: “I believe 2020, as 5G and service complexity
increases and end-customer expectations grow across the industry,
will be extremely exciting for our company. As these multiple wins
suggest, Evolving Systems has established itself as the
first-choice solution in customer engagement and, as a result, I am
very excited about the company’s future.”
About Evolving Systems®Evolving Systems, Inc.
(NASDAQ: EVOL) is a provider of real-time digital engagement
solutions and services to more than 80 customers in over 55
countries worldwide. The Company’s portfolio includes
market-leading solutions and services for real-time analytics,
customer acquisition, customer value management and loyalty for
telecom, retail and financial services companies. Founded in 1985,
the Company has its headquarters in Englewood, Colorado, with
offices in Asia, Europe, Africa, South America and North America.
For more information, please visit www.evolving.com Follow
us on:
https://www.linkedin.com/company/7567/admin/https://twitter.com/EvolvingSystems
Media & Analyst Relations: Sancha
BrodySancha.brody@evolving.com +44 (0) 7376
366855
Evolving Systems (NASDAQ:EVOL)
Historical Stock Chart
From Mar 2024 to Apr 2024
Evolving Systems (NASDAQ:EVOL)
Historical Stock Chart
From Apr 2023 to Apr 2024