Epiphany, Inc. (Nasdaq:EPNY), a leading provider of customer relationship management solutions for consumer-oriented businesses, today announced it will host a free Webinar, "Growing Insurance Revenues through Customer Retention and Cross-Selling," on August 17th, 2005. Featuring Cynthia Saccocia, Research Director, Insurance with TowerGroup and Epiphany senior vice president of worldwide marketing Ellen Olson, the event will be moderated by David Albertson, Editorial Director of Insurance Networking News. Attendees will learn how top insurance companies are overcoming the challenges of legacy IT environments and independent distribution channels to drive substantial revenue growth through new policyholder retention and cross-sell initiatives. The discussion will include how to: -- Improve policyholder retention with sophisticated analytics that optimize renewal offers -- Increase revenues by cross-selling new riders, policies, and other financial services to existing customers across enterprise business units -- Enhance producer effectiveness by providing high-quality, timely leads -- Grow distributor share through improved service and more effective marketing to agents and brokers -- Achieve rapid ROI and payback within six to nine months Event Details and Registration The free Webinar "Growing Insurance Revenues through Customer Retention and Cross-Selling" will take place Wednesday, August 17th, 2005, at 11 am PT / 1 pm CT / 2 pm ET. To register, please visit: http://www.epiphany.com/webinar-insurance. About Epiphany Epiphany(R) provides CRM software solutions that increase profitability at the largest consumer-oriented companies by making every customer interaction intelligent. With over 475 customers -- including nearly 35 percent of the Fortune 100 -- Epiphany powers deep customer insights and optimizes each relationship from both a revenue generation and customer retention viewpoint. Built on the industry's most advanced, service-oriented architecture, Epiphany software solutions address problems that span business silos, departmental functions and geographic locations, and result in rapid, measurable ROI. With a suite of blended marketing, sales and service solutions, Epiphany enables global organizations to align touchpoints, processes and technologies around the most valuable enterprise asset -- the customer. With worldwide headquarters in San Mateo, CA, Epiphany serves customers in more than 40 countries worldwide. For more information please visit www.epiphany.com. Safe Harbor Statement This press release contains forward-looking statements relating to future results that may be achieved by customers using the Epiphany E6 software product and future sales opportunities. Actual results could differ materially from such forward-looking statements. Factors that could cause actual results to differ materially from the forward-looking statements include customers' individual purchasing decisions, competition and the introduction of new products and services by competitors, our ability to hire and retain qualified personnel, and general economic conditions. These factors and others are described in more detail in Epiphany's public reports filed with the Securities and Exchange Commission, such as those discussed in the "Risk Factors" section included in the Epiphany's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and in the Epiphany's prior press releases. Epiphany assumes no duty to update any statements made in this press release. Epiphany and the Epiphany logo are registered trademarks of Epiphany, Inc. in the United States and other jurisdictions. All other trademarks are the property of their respective owners.
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