Xfinity Communities Holistic Technology Approach Provides Smart, Fast, Ready-Now Solutions to Tens of Thousands of Multifamil...
December 12 2019 - 10:00AM
Business Wire
Smart living, entertainment, high-performance
Internet and WiFi offerings allow property owners, developers and
managers to choose the right solutions to improve operational
efficiencies and Net Operating Income
Xfinity Communities today announced that tens of thousands of
properties nationwide are embracing its unique, holistic solutions
approach to multi-dwelling unit (MDU) property technology. Since
the launch of its Advanced Communities Network (ACN) in 2014,
Comcast’s multifamily, student housing and senior living community
division has provided millions of residents with high-performance
Internet, WiFi, entertainment options and smart living solutions as
part of their amenities packages.
“Xfinity Communities’ holistic approach to MDU technology
solutions is meeting today’s resident requirements by delivering a
customized set of technology services that offers the property
staff and owners the right products for their community,” said
Adrian Adriano, VP of strategic initiatives at Xfinity Communities.
“Whether it is smart living solutions, our various flavors of WiFi
and Internet connectivity or modern entertainment options, these
solutions assist each property in differentiating itself in the
competitive real estate market, while also increasing property
values and improving the overall resident experience.”
As revealed in Xfinity Communities February 2019 “Products &
Amenities Research” which surveyed nearly 800 multifamily
residents, respondents of all ages rate Internet speeds as the
single most important amenity a property could offer and technology
as the most important factor overall, above options such as gyms,
clubhouses, outdoor spaces, common areas and even the quality of
schools/districts.
Additionally, 53 percent of Millennial respondents (those in the
26-35 age group in this survey) showed interest in smart solutions,
such as the ability to control locks, thermostats and lighting.
Property managers, developers and owners are acting upon this
insight as, according to Xfinity Communities 2019 “The State of
Smart Technology in the Multifamily Housing Industry” report, where
properties have adopted, are implementing or have decided to adopt
these technologies at rates of 77 percent, 75 percent and 71
percent, respectively. Overall, more than 70 percent of those
surveyed said smart technology is the way of the future, is good
for the community’s bottom line and makes the organization’s job
easier on a day-to-day basis.
Xfinity Communities has built its approach to multifamily
technology on its ACN, specialized Customer Account Representatives
(CARs) and drive to innovate and support residents and property
owners and staff at scale. In 2019 alone, Xfinity Communities has
demonstrated its leadership for the connected living experience and
MDU technology through:
- New Properties Deploying Smart, Connected Living Experience
Technologies – The Wyatt FOCO in Fort Collins, Colorado, and
several Kass Management Services properties in Illinois are among
the first communities to offer a connected living experience
allowing residents to control their units’ smart devices through a
single, simple app. Meanwhile, property managers benefit from the
convenience of app-based control of vacant units, and owners
realize improved energy efficiencies, increased unit value and
higher NOI.
- Expanded Portfolio of WiFi Solutions – With two new WiFi
offerings, property managers can select the right package for their
community.
- Managed WiFi: Through the acquisition of Epproach
Communications, a leader in multifamily technology including
managed WiFi and Internet, Xfinity Communities strengthened its
managed Select WiFi offering in 2019. The improved Select WiFi
solution places access points throughout a property, providing the
highest-level Quality of Experience while eliminating the need for
residents to have equipment in their units. Off-campus student
housing communities like the Vantage in Philadelphia are
experiencing positive resident feedback.
- Pre-installed WiFi: Additionally, the availability of the WiFi
Ready solution, allows properties to preinstall customer premises
equipment (CPE) in multifamily units so new residents can purchase
and activate a service package online or over the phone immediately
upon move-in for wireless Internet access. WiFi Ready is active in
properties from coast to coast.
- Advanced Entertainment Options with IPTV – Property
managers can select Internet TV options for common areas and
residents can choose the solution to watch more than 100 channels
of live TV, On Demand and recorded content on their IP-enabled
devices, including laptops, tablets, and smartphones. With no need
for a set-top box, residents only download the Xfinity Stream app
to access content, beginning at the moment of move-in.
“From our conversations with our property owners, developers and
managers, we created this holistic approach to meet any of their
needs for the wide variety of technology amenities options for both
existing and new communities and it has been very successful,” said
Adriano. “Looking ahead, we will continue to advance our offerings
to meet the unique needs of our partners and their residents while
offering unparalleled personalized customer service and the latest
in smart community and connectivity technologies.”
For more information about the services offered by Xfinity
Communities, visit: www.xfinity.com/multifamily or LinkedIn.
About Xfinity Communities
Xfinity Communities provides residents, property managers,
owners and developers with a smarter living experience that
differentiates properties with customized solutions. Offering a
better network, better entertainment and better service to
multifamily properties, senior villages and college dwellings,
Xfinity Communities properties deliver an end-to-end service
throughout the resident’s technology lifecycle. Xfinity Communities
is transforming more than 189,000 properties and 14.7 million units
across the country. For more information visit Xfinity Communities
or follow us on LinkedIn.
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version on businesswire.com: https://www.businesswire.com/news/home/20191212005077/en/
Matt Helmke Comcast 215.286.8666
matt_helmke@comcast.com
Kathryn Ghita LEWIS 781.418.2421
xfinitycomm@teamlewis.com
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