TIDMCNA

RNS Number : 3968K

Centrica PLC

10 April 2018

10 April 2018

British Gas default tariffs to increase due to rising wholesale energy and policy costs

-- The price of the British Gas Standard Variable Tariff (SVT) will increase on 29(th) May 2018 by GBP60 to GBP1161, an average 5.5% rise for a typical dual fuel customer.

-- This increase is largely due to rising wholesale and policy costs. Similar pressures were cited by Ofgem when they increased the prepayment meter cap by just over GBP57 on 1(st) April.

-- The price increase will impact 4.1 million SVT customers, with 3.7 million unaffected including those currently on fixed-term contracts, prepayment meters and vulnerable customers.

-- The British Gas SVT default tariff was withdrawn for new customers on 31(st) March. All existing customers on this tariff are being contacted to encourage them to choose one of our fixed-term deals.

-- British Gas has recently introduced a new default tariff. Customers who do not make an active choice when their existing fixed-term tariff ends will move onto a 12-month fixed-term default tariff, the Temporary Tariff, which will also increase by GBP60 to GBP1136 on 29(th) May.

-- British Gas is continuing to launch a range of new competitive fixed-term offers for customers, offering value, convenience and choice.

The 5.5% increase, which applies to both electricity and gas, will mean a typical dual fuel domestic customer on the SVT will pay on average GBP60 a year more.

Wholesale gas and electricity costs and the costs of Government policies, including the smart meter roll-out and schemes to reduce carbon emissions, continue to rise. We continue to advocate that the funding of all Government policy costs should be paid for in a fairer way such as through general taxation.

In November 2017, as part of our 14 point plan to improve the market, Centrica announced it would end its Standard Variable Tariff (SVT) for new customers and offer a choice of fixed-term competitive tariffs to encourage customers to choose the best energy deal for them. We are delivering on this commitment.

We want to see all our customers actively choosing a fixed-term tariff and in 2017 we encouraged over half a million to move off our SVT. Over 2018, we expect a further 1.3 million customers to choose to switch to one of our fixed-term tariffs. We continue to sign up thousands of customers per week to British Gas Rewards, our programme to reward loyalty and improve engagement. Offers launched so far include free energy days, tickets for entertainment venues and free boiler services. We have nearly 900,000 members signed up to date.

As previously announced we are continuing to drive down our costs and are targeting to deliver additional cost efficiencies of GBP20 per dual fuel customer by 2020.

Mark Hodges, Chief Executive, Centrica Consumer said:

"We fully understand that any price increase adds extra pressure on customers' household bills. This increase we are announcing today is reflective of the costs we are seeing which are beyond our control. We are not raising prices for 3.7 million customers, including those currently on fixed-term deals, on a prepayment meter or who are vulnerable.

We continue to work hard to reduce our own costs and keep our prices as low as possible. We have seen other suppliers raise prices and Ofgem increase the level of the prepayment tariff cap largely due to increasing wholesale energy and Government policy costs. Government policies, intended to transform the energy system, are important but they are putting pressure on customers' bills. We believe Government should level the playing field so the customers of all suppliers pay a fair share of energy policy costs We continue to encourage Government to consider moving these costs out of energy bills altogether and into general taxation.

We also continue to call on Ofgem to end the Standard Variable Tariff across the market which would encourage customers to proactively seek the best energy deal for them. We've taken action to end our own SVT for new customers. We have introduced a 12-month fixed-term default Temporary Tariff for customers who don't make a choice when their existing contract comes to an end. And we will continue to engage all our existing customers on our standard tariff at least six times a year to encourage them to switch to one of our new fixed-term deals."

Any customer concerned about their bill should contact us on 0800 048 0404 or visit www.britishgas.co.uk.

ENQUIRIES

   Investors and analysts                    +44 (0)1753 494900    ir@centrica.com 
   Media                                                    +44 (0)1784 843000    media@centrica.com 

An interview with Iain Conn, Group Chief Executive is available on www.centrica.com

Notes to Editors

Standard Variable Tariff Price Increases Since December 2017

 
 
 Our           GBP848     GBP939    GBP91   10.7%   Apr-18 
  Power 
 iSupply      GBP1,014   GBP1,090   GBP76   7.5%    Mar-18 
 Good         GBP1,167   GBP1,249   GBP82   7.0%    Dec-17 
  Energy 
 ENGIE         GBP980    GBP1,038   GBP58   5.9%    Apr-18 
 Pure          GBP860     GBP908    GBP48   5.6%    Mar-18 
  Planet 
 Ofgem        GBP1,031   GBP1,089   GBP57   5.6%    Apr-18 
  Prepay 
  Cap 
 Ebico        GBP1,101   GBP1,161   GBP60   5.5%    Jan-18 
 British      GBP1,101   GBP1,161   GBP60   5.5%    May-18 
  Gas 
  post-29 
  May 
 Ecotricity   GBP1,201   GBP1,258   GBP58   4.8%    Apr-18 
 Igloo         GBP845     GBP871    GBP26   3.1%    Apr-18 
  Energy 
 Bulb          GBP855     GBP878    GBP24   2.8%    Apr-18 
 E.ON         GBP1,123   GBP1,153   GBP30   2.7%    Apr-18 
 Octopus       GBP908     GBP931    GBP23   2.5%    Feb-18 
 

Larger Suppliers Standard Variable Tariffs

 
 
1   OVO                 526  571   1097 
     British Gas 
2     pre-29 May        550  552  1101 
3    SSE                547  574  1121 
4    Utility Warehouse  562  589  1125 
5    First Utility      504  628  1132 
     British Gas 
      Temporary 
      Tariff            567  569  1136 
6    EDF                547  594  1142 
7    Scottish Power     563  594  1147 
8    EON                572  581  1153 
9    Coop               590  567  1158 
    British Gas 
     post-29 May        580  582  1161 
10   Npower             563  603  1166 
     Average exc. 
      British Gas       553  589  1138 
 

British Gas Product Availability

 
 
 
                   *    HomeEnergy fix plus cover May 19: GBP1055                     *    HomeEnergy fix plus cover May 19 
 
 
                  o 1 year fix with boiler                                           o 1 year fix with boiler 
                  breakdown cover included                                           breakdown cover included 
                   *    HomeEnergy fix Apr 20: GBP1126                                *    HomeEnergy fix plus Warm and Cosy July 19 
 
 
                  o 2 year fix                                                       o 1 year fix combined 
                                                                                     with Hive Warm Welcome 
                                                                                     Pack 
                                                                                      *    HomeEnergy Tracker July 19 
 
 
                                                                                     o 1 year tracking a basket 
                                                                                     of competitor SVTs 
                                                                                      *    All Online June 19 
 
 
                                                                                     o 1 year online only 
                                                                                     fix 
                                                                                      *    All Online Green June 19 
 
 
                                                                                     o 1 year online only 
                                                                                     fix with green energy 
                                                                                      *    HomeEnergy fix Apr 20 
 
 
                                                                                     o 2 year fix 
                                                                                      *    HomeEnergy fix May 19 
 
 
                                                                                     o 1 year fix 
 

Centrica plc is listed on the London Stock Exchange (CNA)

Registered Office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD

Registered in England & Wales number: 3033654

Legal Entity Identifier number: E26EDV109X6EEPBKVH76

ISIN number: GB00B033F229

This information is provided by RNS

The company news service from the London Stock Exchange

END

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April 10, 2018 04:30 ET (08:30 GMT)

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