Today’s cloud-first, distributed, API-centric
applications require IT teams to have full visibility into every
component of the Internet Stack that impacts user experience
Catchpoint, the leader in Internet Performance Monitoring (IPM),
today unveiled the first-of-its-kind Internet Stack Map. This
groundbreaking capability automatically discovers all the key
components, both internal and third-party, of an organization's
critical services or applications. Internet Stack Map then
visualizes the full capabilities of Catchpoint’s Internet
Performance Monitoring Platform to establish a live, real-time map
with enhanced alerting to showcase the status of that application
or service. This latest innovation from the Internet Performance
Monitoring leader stands as yet another proof point of why The
Internet Relies on Catchpoint.
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Every business depends on cloud-based applications, and their
resilience and performance is therefore critical to the success of
the business. Legacy tools are insufficient as these applications
are no longer constrained by server uptime, infrastructure metrics,
or local code. Today, applications are rather multi-cloud, hybrid,
and service oriented. Indeed, most applications are a collection of
dozens or hundreds of services and components that must work
together in milliseconds across the Internet.
For many years, IT has utilized the benefits of application
mapping that focused on code execution and device-centric network
topology mapping. However, there has not been a system to display
live health and performance data from the end user perspective that
covers everything impacting their experience – from the user’s
device, across the Internet, third-party dependencies, internal and
external networks, down to the code – until now.
Internet Resilience is more important than ever, as nearly every
part of our lives has moved online – from remote work to online
shopping, banking and even our social interactions. And when users
see that spinning wheel, they are quick to turn to a competitor. IT
teams need the ability to pinpoint what’s broken and where, so they
can fix it fast. Catchpoint enables organizations to monitor what
matters, from where it matters and to make faster decisions to
ensure Internet resilience for businesses existing within an
ever-changing and fragile Internet ecosystem. Catchpoint’s new
Internet Stack Map is the only solution that shows a customized
view of both internal and external dependencies so teams can
pinpoint and fix issues faster.
The SRE Report 2024 found that 64% of respondents agree on the
need to monitor productivity or experience-impacting services, even
if they are out of their control (but still in their
responsibility), such as SaaS apps, BGP or third-party APIs,
highlighting the need for engineers and ops teams to have
visibility into their entire Internet Stack in one place. And with
76% of engineers driving post-incident work, catching issues before
they become incidents will free up a significant amount of
engineering time to focus instead on future innovation.
“There are two things that keep CIOs up at night: having systems
that are up and running and the performance of these systems. We
estimate the reputational, productivity, and revenue loss when
these two things aren't working to be between $3-$5 billion. This
isn't just an IT problem, it's a business problem,” said Mehdi
Daoudi, CEO and co-founder of Catchpoint. “Internet Stack Map
answers this call. The Catchpoint platform arms customers with the
visibility and insights they need to proactively manage and resolve
issues before they impact digital experiences.”
Key benefits of Internet Stack Map
include:
- Real-time monitoring for proactive issue detection and
resolution. Visibility of all your critical Service Experiences
in the Internet Stack through a live operational dashboard to
minimize downtime and show severity over time.
- Better decision-making. Powered by Catchpoint’s Internet
Sonar, which monitors the Internet’s third-party services, cloud
providers, ISPs, SaaS providers and more to quickly identify, "Is
it us or is it something else?", removing the need to spin up
expensive war rooms.
- Enhanced control. Better visibility means better digital
experiences.
“Internet Performance Monitoring (IPM) tools have become
essential to the modern enterprise,” said Shamus McGillicuddy, Vice
President, Network Management Research, Enterprise Management
Associates. “Catchpoint’s latest AI-based innovation in IPM,
Internet Stack Map will provide IT teams with an at-a-glance
visualization of all their critical dependencies. The new
capability from Catchpoint empowers IT Ops teams to easily
understand what is impacting each service and proactively resolve
issues before they can impact business revenue, reputation, or
productivity.”
The first company to introduce this capability, Catchpoint,
continues to set the standard for excellence in Internet
Performance Monitoring (IPM) and resilience. Internet Stack Map
enables IT professionals and SRE teams to gain invaluable and live
insights into the stability and performance of their digital
services all in one place. Users can drill down into errors across
dependencies of first, second and even third parties to enable
immediate troubleshooting.
With this new feature, enterprises will be able to proactively
identify and resolve issues across the entire Internet Stack,
including third-party services such as DNS, CDNs, cloud providers,
ad servers and more that legacy APM providers are blind to. This
ability enables organizations to continually optimize service
experiences for their end users.
Internet Stack Map is now available to all Catchpoint
customers.
Reserve your spot for Catchpoint’s live Spring Launch Webinar
hosted by Matt Izzo, Chief Product Officer, alongside Howard
Beader, VP of Product Marketing. They’ll showcase all the recent
innovations to the Catchpoint Internet Performance Monitoring (IPM)
platform, including new products and enhanced capabilities that
enable:
- End-to-end visibility (user to code)
- AI-powered optimization for integrating Internet Stack
telemetry
- Operational efficiency to support your DevOps lifecycle
For more information about Catchpoint’s entire suite of
innovative solutions, visit the website at
https://www.catchpoint.com/.
About Catchpoint Trusted by the world’s leading brands
who understand that in the digital age performance is paramount,
Catchpoint is dedicated to monitoring what matters, from where it
matters, to catch issues across the Internet Stack – before they
impact business.
The Catchpoint Internet Performance Monitoring (IPM) Platform
offers a comprehensive suite of capabilities, including Internet
Synthetics, RUM, Tracing, AI, performance optimization, and
advanced analytics, all supported by high-fidelity data and
flexible visualizations. Leveraging thousands of global vantage
points inside the critical systems and ISPs that make the Internet
work, Catchpoint provides unparalleled visibility into what affects
customer experiences, workforce efficiency, network performance,
websites, applications, and APIs.
Today’s digital world needs resilience and exceptional
performance, which is why businesses turn to our platform and our
expertise. The Internet Relies on Catchpoint.
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version on businesswire.com: https://www.businesswire.com/news/home/20240514028419/en/
Emily Fang, Greenough Communications
Catchpoint@Greenoughagency.com