Uber Poland has chosen to implement Regula document readers to
establish a robust and trustworthy identity verification process
for drivers across the country. With this compact, yet powerful
device, Uber has managed not only to properly authenticate drivers
and their identity documents, but also to increase the speed of
verification by three times. This significantly contributes to the
safety of the platform that connects passengers and drivers in the
most comfortable and innovative way.
Regula 70X9 document readers were shipped to three Uber
Verification Centers in Warsaw, Krakow, and Poznan, which serve as
dedicated hubs where drivers submit their driver’s licenses and
identification documents for thorough verification. The shipment
was fulfilled by Regula’s Polish distributor, Korporacja Wschód
(KW), whose forensic experts also provided special training on how
to use the new devices.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20240430896042/en/
Regula document readers power the driver
verification process for Uber Poland (Photo: Business Wire)
The Regula 70X9 became the core element of Uber’s mission to
enhance their safety protocols. It allows Uber employees to perform
a comprehensive set of checks to authenticate an ID. The reader
automatically identifies the document type; reads the data in all
the document zones, including the visual zone, MRZ
(machine-readable zone), RFID (radio frequency identification)
chips, and barcodes; and cross-compares the obtained text and
graphic data. Plus, the supplied document readers are equipped with
Automatic Authenticity Control technology. At its core are
automated checks that swiftly assess the integrity of the provided
documents, detecting any signs of forgery or alteration. All of the
above features, together with integrated light sources,
significantly reduce the risk of mistakenly verifying forged
documents.
The current workflow carried out by Uber’s employees
includes:
Step 1. Comparison of the documents provided by the
driver with the documents uploaded in the Uber application.
Step 2. Verification of Background Check Certificate.
Step 3. Authenticity verification of passport/ID and
driver’s license with the Regula 70X9 reader.
Step 4. Taking a driver’s profile picture.
Step 5. Finalizing verification in the system: data
input, document upload, and profile picture upload.
“The process of personally vetting drivers has been, and
continues to be, a major logistical challenge, but we believe our
efforts will help improve safety in transit. Thanks to the Regula
device, the first stage went very smoothly for us. This process,
although lengthy, is certainly effective,” says Marcin Konrad
Moczyrog, Director and Global Manager at Uber Rides, Central &
Eastern Europe.
Prior to the integration of the Regula 70X9, drivers’ documents
were verified by Uber’s employees, either manually or via an
application based on AI algorithms. The old method had two
problems: it was time-consuming, and it did not guarantee
protection against high-level forgeries of documents.
“Document fraud is constantly on the rise, and since
counterfeited documents are becoming more sophisticated, manual
checks are no longer enough. Some inherent document security
features may be verified only with special equipment or software
solutions. We are honored that our devices have become the
cornerstone for a revamped verification process at Uber, and are
pleased to see that it’s bearing fruit,” says Maris Kaminskis,
Executive Director at Regula Europe.
For additional information, please visit the website.
About Uber
Uber is a technology application connecting passengers and
drivers that has revolutionized the way people travel. Since its
inception in 2009, Uber has experienced exponential growth,
expanding its operations to numerous cities worldwide. Uber
operates in more than 10,000 cities across more than 71 countries,
making it one of the largest ride-hailing platforms globally.
In Poland, Uber is available in 25 locations.
About Korporacja Wschód
Founded in 1995, Korporacja Wschód is a family-run business that
has continually evolved to meet the dynamic needs of
high-technology sectors. As the distributor of Regula products in
Poland since 1996, we have established ourselves as a vital link in
delivering technological solutions to various enforcement and
security agencies. Our expertise spans the development,
integration, implementation, and distribution of advanced
technology equipment, catering primarily to Border Guards, Police,
Military, and a range of non-governmental enterprises and
institutions. Our collaboration with Regula, a leader in forensic
science technologies, underscores our commitment to offering
cutting-edge solutions in document verification and security.
Learn more at https://korporacjawschod.pl.
About Regula
With our 30+ years of experience in forensic research and the
largest library of document templates in the world, we create
breakthrough technologies in document and biometric verification.
Our hardware and software solutions allow over 1,000 organizations
and 80 border control authorities globally to provide top-notch
client service without compromising safety, security or speed.
Regula was named a Representative Vendor in the Gartner® Market
Guide for Identity Verification in 2023.
Learn more at regulaforensics.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240430896042/en/
Kristina – ks@regulaforensics.com