SEATTLE, May 6, 2020 /PRNewswire/ -- Seabourn,
the world's finest ultra-luxury travel experience, announced today
that it will extend the voluntary pause of global
operations for its five cruise ships.
The pause will apply to each of Seabourn's five ships
differently with each having a different "effective through" date
in either October or November. Specific details are as follows:
- Seabourn Odyssey: paused through the Europe season, with its operations pause
effective through November 20.
- Seabourn Sojourn: paused through Alaska/British
Columbia season, with its operations pause effective through
October 13.
- Seabourn Quest: paused through the Canada/New England season, with its operations
pause effective through November
6.
- Seabourn Encore: paused through the Europe season, with its operations pause
effective through October 19.
- Seabourn Ovation: paused through Europe season, with its operations pause
effective through November 6.
The brand had previously announced a pause in its global ship
operations from March 14 –
June 30, 2020, effectively cancelling
all voyages scheduled to operate during that timeframe. The
decision to cancel additional voyages is a proactive response to
the unpredictable circumstances continuing to evolve from the
global response to the COVID-19 situation.
"We know travelers, as well as our past guests, are thinking
about and looking forward to traveling based on a lot of
information we are seeing lately. With many cruise ports still
closed, destinations opening in phases, and airline capacity
limited, a continuation of our pause gives us additional time to
prepare for our eventual return to service," said Rick Meadows, president of Seabourn. "When we
resume and social gathering is acceptable once again, we will do so
with the health and safety of our guests, crew and the people in
each of the destinations we visit as a priority, just as it has
been throughout our history."
Seabourn will be communicating changes for voyages scheduled to
depart in the extension window with all booked guests and their
travel advisors.
Guests Automatically Receive Future Cruise Credit
Guests with impacted cruises will automatically be cancelled, and
all guests will receive a Future Cruise Credit as follows:
- Paid in Full: those guests paid in full will receive
125% Future Cruise Credit of the base cruise fare paid to
Seabourn.
- Under Deposit: those guests with bookings under deposit
will receive a Future Cruise Credit valued at 125% of the deposit
amount paid, plus an onboard credit of $300 per suite.
The Future Cruise Credit is valid for 12 months from the
date of issue and may be used to book sailings departing through
Dec. 31, 2022. The amount of
non-cruise fare purchases may be transferred to a new
booking to be used in any manner selected by the
guest. Alternatively, guests may request a refund of the
monies paid to Seabourn, which will be reimbursed to the original
form of payment.
Guests and their travel advisors will be sent specific details
applicable to their booking. Seabourn asks guests and travel
advisors to use the online resources available on its website first
rather than calling the Reservation Call Center for information
about the cancellations due to the possibility
of high call volumes and the potential of
long on-hold wait times.
For reservations or more information about Seabourn, please
contact Seabourn at 1-800-929-9391 or visit www.seabourn.com.
About Seabourn:
Seabourn currently operates a fleet of five modern ultra-luxury
ships and is a proud member of World's Leading Cruise Lines. The
exclusive alliance also includes Carnival Cruise Lines, Holland
America Line, Princess Cruises, Cunard Line, Costa Cruises, AIDA,
P&O Cruises UK, and P&O Cruises Australia. Seabourn is a
brand of Carnival Corporation and plc (NYSE/LSE: CCL and NYSE:
CUK). Seabourn is the official cruise partner of UNESCO World
Heritage under a multi-year agreement to help promote sustainable
tourism at World Heritage sites around the world.
Find Seabourn on Twitter, Facebook,
Instagram, YouTube and Pinterest.
Notes to Editors:
Seabourn is consistently ranked among the world's top
travel choices by professional critics and the discerning readers
of prestigious travel publications such as Departures, Travel +
Leisure and Condé Nast Traveler. Its stylish,
distinctive cruising vacations are renowned for:
- Intimate ships with a private club atmosphere
- Intuitive, personalized service provided by staff passionate
about exceeding guests expectations
- Curated voyages to all seven continents delivering
award-winning experiences
- All ocean-front suites, luxuriously appointed
- Complimentary premium spirits and fine wines available on board
at all times
- Welcome Champagne and complimentary in-suite bar stocked with
your preferences
- Tipping is neither required, nor expected
- Finest resort at sea that is masterfully designed
- World-class dining, further enhanced through a culinary
partnership with Chef Thomas
Keller
- All dining venues are complimentary, dine where, when and with
whom you wish
- Seabourn Conversations, connecting with visionary experts
- Ventures by Seabourn™, optional shore excursions, enhance and
extend your experience in select destinations*^
- Select purposeful and sustainable travel experiences as the
Official Cruise Partner of UNESCO*
- Spa & Wellness with Dr. Andrew
Weil, featuring an exclusive mindful living program*
- An evening entertainment experience in collaboration with Sir
Tim Rice†
- Committed to environmental stewardship and sustainability
*Optional programs, for additional charge
^Available on Seabourn Odyssey, Seabourn Sojourn, Seabourn
Quest, Seabourn Encore, Seabourn Ovation
†Not available on board Seabourn Venture
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SOURCE Seabourn