Now Generally Available, New Workspace ONE
Intelligent Hub Capabilities Address Critical Employee Experience
Use Cases, Including Enabling a Remote Workforce
VMware, Inc. (NYSE: VMW), a leading innovator in enterprise
software, today showcased how organizations – including Brisbane
Catholic Education, BN Vital, Cofense, Nebraska Medicine, Preferred
Mutual, and Tyler Independent School District – are leveraging its
digital workspace platform, VMware Workspace ONE, to meet rapidly
evolving business continuity needs while providing a productive,
engaging digital employee experience. The company also announced
the general availability of several Workspace ONE capabilities
aimed at addressing critical employee experience use cases –
accelerating successful onboarding, building new ways of working
for all, and supporting a remote-first workforce.
“At a time when business is far from usual, companies are
leaning on our digital workspace solutions to enable their
employees to work remotely, maintain productivity, increase
connectivity, and provide more secure access to applications
regardless of the endpoint,” said Shankar Iyer, senior vice
president and general manager, End-User Computing, VMware. “And,
we’re constantly evolving our solutions to improve all aspects of
an employee’s digital experience – from recruitment to retirement –
to help companies win and keep the best talent.”
VMware Workspace ONE Customers Share Their Stories
Organizations globally leverage Workspace ONE, an
intelligence-driven digital workspace platform, to maximize
employee engagement and productivity by empowering employees with a
personalized experience and Day One access to any app on any
device. Today, several customers shared how Workspace ONE is
helping their HR and IT teams transform employee and end user
experience.
Brisbane Catholic Education (BCE) oversees 147 schools, 11,000
staff and more than 72,000 students across all education levels.
“Our IT teams were spending huge amounts of time manually deploying
and provisioning devices to new students at the start of every
school term. There were weeks where we did nothing else but
manually deploy thousands of devices across our sites. And, this
level of digital complexity carried over in the classroom. Teachers
would spend more than ten minutes of each lesson logging students
in and dealing with application or drive issues, often disrupting
classes. We needed to find a better way,” explained Paul Saltmarsh,
senior IT officer, BCE. “VMware Workspace ONE allows our teams to
more securely set up and assign devices to new IDs within hours
instead of weeks, irrespective of the OS or device model – a huge
leap in efficiency and cost-effectiveness. And, perhaps even more
importantly, the Workspace ONE Intelligent Hub app provides
educators and students with a frictionless digital environment
where they can explore and build digital skills. Workspace ONE has
enabled us to raise our students’ quality and relevance of
education.”
Read the full BCE case study and watch a video interview with
Paul Saltmarsh.
BN Vital is the pension fund operator of Banco National, Costa
Rica’s leading national bank. “Previous interruptions in daily work
due to natural disasters, labor strikes, and other events that
affected the country’s infrastructure and transportation led us to
look for a technology solution that would enable our employees to
work from anywhere there is an internet connection,” explained Juan
Carlos Siles, information technology manager, BN Vital, Costa Rica.
“With VMware Workspace ONE, BN Vital employees today have secure
access to critical business apps and company resources from any
device. In addition to being able to provide increased workstyle
flexibility to employees, we have been able to cut costs associated
with managing a physical office location as well as maintain
business continuity through nearly every imaginable scenario.”
Watch a video interview with BN Vital leaders on how they
deployed a digital workspace strategy to improve employee work
flexibility and satisfaction.
Based in Leesburg, Virginia, Cofense is a leading provider of
intelligent phishing defense solutions worldwide. “Cofense's
technology infrastructure was purpose-built to be 100 percent in
the cloud, and we needed an endpoint identity management solution
that was in the cloud and capable of managing new profiles and
policies for Windows 10 and Mac OS. VMware Workspace ONE excelled
in this regard and seamlessly integrated with our Azure Active
Directory Services,” explains Mark Zigadlo, vice president of
technology operations and security services, Cofense. “The
platform's strong integration ties help us continuously improve and
accelerate our employee onboarding and offboarding experiences.
After nearly doubling our workforce in a year by onboarding
approximately 250 staff, Workspace ONE was able to save our IT team
approximately 625 hours in configuration time alone.”
Read the full Cofense case study to learn more about how
automation has helped make Cofense’s onboarding process more
efficient and personal.
Nebraska Medicine operates a healthcare network that covers
metro Omaha and extends across the region, providing access to more
than 1,000 doctors and nearly 40 specialty and primary care health
centers. Its research and education partner, the University of
Nebraska Medical Center (UNMC), is comprised of six colleges, two
institutes and a graduate studies program, serving nearly 4,000
students in more than two dozen programs. “Over the past year, we
successfully rolled out VMware Workspace ONE to clinicians, staff,
professors and students across our Nebraska Medical Center and UNMC
campuses so they can seamlessly access critical applications from
any device,” explained Brian Lancaster, vice president of
information technology, Nebraska Medicine. “In the wake of
COVID-19, professors and students are using Workspace ONE to access
apps to run all classes, including labs, in a virtual environment.
And, for Nebraska Medical Center, all employees who do not need to
go into the hospital are being asked to work from home, accessing
required apps and resources from Workspace ONE. The investment we
made in our digital workspace strategy is certainly helping us
maintain continuity and deliver better care in these extraordinary
times.”
Learn more about how Nebraska Medicine is driving better patient
outcomes with its strategic vision for cloud, security and mobility
in this case study.
Preferred Mutual provides property and casualty insurance
coverage to more than 232,000 individual and business customers
through a network of more than 500 independent agents throughout
New York, New Jersey, Massachusetts and New Hampshire. “Many of our
300+ employees work remotely and as a financial services company,
we must adhere to several security and privacy requirements when it
comes to managing apps and endpoints,” explained Ben Moore, lead
systems engineer, Preferred Mutual. “We utilize VMware Workspace
ONE to enable our bring your own device (BYOD) program and VMware
Horizon to allow employees to access their desktops regardless of
where they are or what type of connection they have. In addition to
providing our employees with work style flexibility, VMware’s
digital workspace technology enables a zero-trust security approach
that helps us better protect data on employee devices.”
To learn more about how Preferred Mutual implemented BYOD in a
heavily-regulated environment, watch a video interview with Ben
Moore.
Tyler Independent School District (ISD) prepares nearly 18,000
K-12 students across east Texas for the future of work by
incorporating technology into the learning experience. “Students
use the newest digital tools inside and outside the classroom,
thanks to the ISD’s virtual desktop infrastructure (VDI) powered by
VMware Horizon. This mobile technology enhances education and
prepares students for real-world careers,” explained Joseph Jacks,
chief technology officer, Tyler ISD. “And, with VMware Workspace
ONE, we can deploy updates to any device being utilized in a
classroom setting – be it an iPad, MacBook, Chromebook or a PC –
across the district in a matter of minutes. VMware provides us with
the flexibility, security, mobility and device-agnostic approach we
require to provide students, educators and employees alike with a
modern digital experience.”
Learn more about how Tyler ISD is empowering faculty and
students with VMware digital workspace solutions.
VMware Expands Its Digital Workspace Portfolio To Address
Critical Employee Experiences
Workspace ONE delivers a compelling and hyper-personalized
employee experience and can help organizations tackle some of their
toughest HR- and IT-related challenges, such as:
- Accelerating Successful Onboarding: Workspace ONE makes
connecting devices to company resources simple, and helps empower
employees to hit the ground running on day one with immediate
access to all their important apps and services.
- Building New Ways of Working: Workspace ONE can help
companies develop and retain top talent by continually engaging
employees with company information and leveraging curated
notifications for corporate communications. For example, HR and IT
teams can simplify complex workflows by integrating Workspace ONE
with third-party systems.
- Cultivate a Remote-First Experience: Workspace ONE helps
organizations build a digital environment and manage employee
policies that support the success of the most remote employee to
enable every employee to be successful. VMware is helping
organizations enable a remote workforce by:
- Delivering digital workspaces on organizational or personal
endpoints to access critical applications
- Better protecting all endpoints that are accessing
organizational assets remotely
- Accelerating performance of organizational applications on
remote connections
- Providing elastic capacity to scale new users instantly and on
demand
Today, VMware announced the general availability of several
Workspace ONE Intelligent Hub features and capabilities previously
announced at VMworld 2019 U.S. and VMworld 2019 Europe, aimed to
improve digital employee experiences from recruitment to
retirement, including:
- Day 0 Employee Experience: Building on Workspace ONE’s
out-of-the-box onboarding options across all platforms – iOS,
Android, Windows 10, and macOS – day zero support enables
organizations to engage employees even before they’ve officially
started. Once an offer letter has been signed, with Workspace ONE,
IT admins can provision a subset of applications and workflows to
Workspace ONE Intelligent Hub, such as access to employee
directories, intranet, benefits signup and new device selection.
This enables the employee to dive in prior to day one, allowing
organizations to provide an exceptional new employee experience and
drive engagement as soon as a candidate accepts their offer.
- Workspace ONE Intelligent Hub Passport: Blending
employee technology experiences with physical experiences,
Workspace ONE Intelligent Hub Passport simplifies employee access
to physical office locations. Enabled through a partnership with
HID Global, employees can use the Intelligent Hub app on their
personal or company-owned mobile device to gain entry to
buildings.
- Workspace ONE Cards: Workspace ONE Cards helps employees
save and organize connections by taking a picture of business cards
and automatically adding the detail into their contacts stored in
Intelligent Hub.
- Intelligent Hub ‘For You’ Tab: To simplify the delivery
of information to employees and personalize the in-app experience,
Intelligent Hub now features a For You tab that bubbles up
notifications most relevant to individual employees based on their
job function, location and app usage behavior.
The Future of Employee Experience Summit Explores Creating a
More Effective Remote-First Work Strategy with a Digital
Workspace
Through a curated mix of virtual speaker presentations and panel
discussions, The Future of Employee Experience Summit, presented by
VMware and CMSWire, will help IT and HR professionals explore
solutions to create effective and empowering employee
experiences.
Speakers and sessions featured in this virtual event
include:
- Opening remarks from Shankar Iyer, senior vice president
and general manager, End-User Computing, VMware; and Renu Upadhyay,
vice president of product marketing, End-User Computing,
VMware.
- Better Together: How To Achieve Employee Business Continuity
through Cross-Functional Partnership; panel moderated by Dion
Hinchcliffe, vice president and principal analyst, Constellation
Research, and participants include Shawn Bass, vice president and
CTO, End-User Computing, VMware; Susan Insley, vice president of
HR, VMware; and Prasad Saranjame, head of physical security &
business resiliency, VMware.
- How, When, and Why: Investing in a Remote First Culture;
panel moderated by Dion Hinchcliffe, vice president and principal
analyst, Constellation Research, and participants include Mark
Zigadlo, vice president of technology operations and security
services, Cofense; Brian Lancaster, vice president of information
technology, Nebraska Medicine; and Christopher Logan, director of
Healthcare Solutions, VMware.
- Enable Flexible Solutions for Your Mobile Workforce;
virtual conversation between Dion Hinchcliffe, vice president and
principal analyst, Constellation Research and Pat Quigley, vice
president of Team Member Experience, Dell Technologies.
- Practical Considerations for a Remote First Program at Your
Organization; panel moderated by Dion Hinchcliffe, vice
president and principal analyst, Constellation Research, and
participants include Greg Pryor, senior vice president & People
and Performance Evangelist, Workday; and Laurel Farrer, founder,
Distribute Consulting and Remote Work Association.
Register here to virtually attend The Future of Employee
Experience Summit on April 2, 2020.
Additional Resources:
- For more information on VMware’s business continuity solutions,
visit www.vmware.com/solutions/business-continuity.
- Learn more about VMware’s digital workspace platform, VMware
Workspace ONE
- Bookmark the VMware End-User Computing blog
- Get all Workspace ONE updates on Facebook, LinkedIn and
Twitter
- Follow VMware on Facebook, Twitter, LinkedIn and YouTube
About VMware
VMware software powers the world’s complex digital
infrastructure. The company’s cloud, app modernization, networking,
security, and digital workspace offerings help customers deliver
any application on any cloud across any device. Headquartered in
Palo Alto, California, VMware is committed to being a force for
good, from its breakthrough technology innovations to its global
impact. For more information, please visit
https://www.vmware.com/company.html.
VMware, Horizon, Workspace ONE and VMworld are registered
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Angela Leaf VMware Global Communications 860.480.3367
aleaf@vmware.com
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