PROS Industry Luminary Mike Slone Leads Conversation to Help Airlines Reboot Digital Retailing
April 23 2020 - 3:00PM
Business Wire
Recent Webinar with Digital Expert Iztok Franko
Identifies Post-Pandemic Strategies that Shape New Era for
Travel
PROS® (NYSE: PRO), a provider of AI-powered solutions that
optimize selling in the digital economy, announced today PROS
customer experience veteran and IATA AIR Think Tank member Mike
Slone together with Editor-in-Chief and Founder of Diggintravel
Iztok Franko held a COVID-19 Special Edition webinar, “Rebooting
Airline Digital Retailing.” More than 775 professionals across the
airline industry registered for the webinar to discuss
post-pandemic recovery strategies, including next models of digital
retailing, that will ultimately redefine and shape the future of
travel.
The webinar is the result of an informal and evolving survey
Slone launched in March 2020 on social channels LinkedIn and
Medium, designed to crowdsource new revenue models to help airlines
sustain operations through COVID-19. More than 400 survey
respondents have completed the survey, which has expanded to
include ideas about the future of airline retailing.
“Travelers have long desired more personalized, ‘concierge-like’
service from airlines, and will continue to demand much more after
the disruption of COVID-19,” said Slone. “Airlines have been
working to introduce new revenue and digital retail models to
improve the shopping and booking experience for quite some time,
but legacy technology and other hurdles have made it difficult to
keep up with customer demands. It’s clear from the survey results
that now, more than ever before, is a critical time for airlines
introduce these new strategies.”
With more than 30 years of expertise in building AI-based
software tools, PROS has helped customers through historic economic
downturns, including in the wake of the SARS outbreak, the 9/11
attacks and the 2010 volcano eruption in Iceland. During these
critical events, a major driving force behind uncovering strategies
to drive agility to meet challenging market dynamics is the
collaborative discussions with industry bodies and thought
leaders.
“The airline industry collectively has never faced this
magnitude of disruption, and innovation will be the key to drive
recovery,” said Franko. “The path forward must include gaining a
deeper knowledge of the customer, generating new digital retailing
ideas and using experimentation as the tool to bring them to life.
As industry leaders, we want to be part of the solution that
defines and shapes a new era of travel. Working with Mike Slone and
other collaborators around the industry, we are offering
perspectives and views to put forward new strategies that not only
help airlines work through the extreme challenges caused by
COVID-19, but solutions that will also address headwinds that may
arise in the future.”
About PROS
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions
that optimize selling in the digital economy. PROS solutions make
it possible for companies to price, configure and sell their
products and services in an omnichannel environment with speed,
precision and consistency. Our customers, who are leaders in their
markets, benefit from decades of data science expertise infused
into our industry solutions.
Forward-looking Statements
This press release contains forward-looking statements,
including statements about the functionality and benefits of
AI-powered solutions to organizations generally as well as the
functionality and benefits of PROS software products. The
forward-looking statements contained in this press release are
based upon PROS historical experience with AI-powered solutions and
its current expectations of the benefits of AI-powered solutions
for organizations that implement and utilize such software. Factors
that could cause actual results to differ materially from those
described herein include the addressability of an organization’s
AI-powered solution needs, the risks associated with PROS
developing and enhancing products with the functionality necessary
to deliver the stated results and the risks associated with the
complex implementation and maintenance of AI-powered solutions such
as PROS software products. Additional information relating to the
uncertainty affecting the PROS business is contained in PROS
filings with the Securities and Exchange Commission. These
forward-looking statements represent PROS expectations as of the
date of this press release. Subsequent events may cause these
expectations to change, and PROS disclaims any obligations to
update or alter these forward-looking statements in the future
whether as a result of new information, future events or
otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20200423005806/en/
Amanda Parrish aparrish@pros.com 832-924-4731
Pros (NYSE:PRO)
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