Lumen's platform tackles core public safety
requirements, such as high-performance networking, cloud and edge
computing, embedded security and collaboration
features.
SAN
ANTONIO, Oct. 6, 2022 /PRNewswire/ -- Based on
its recent analysis of the U.S. next-generation 911 (NG911) market,
Frost & Sullivan recognizes Lumen Technologies (NYSE:
LUMN) with the Enabling Platform Leadership Award for
delivering a visionary platform that enables public safety entities
to run and manage cloud applications efficiently in a single
interface. Lumen's all-in-one platform streamlines data management
and enables innovative solutions to transform the way emergency
call centers (ECCs) and first responders monitor, manage, react and
respond to emergency events.
Lumen differentiates itself by delivering a forward-thinking
NG911 platform tailored for the next generation of public safety.
In particular, the company's platform facilitates the integration
of new applications and data sources, delivering a secure,
standards compliant, cloud native digital experience. The
architecture provides a framework to seamlessly support and/or
integrate future technology advancements, while the cloud
environment enables customers to rapidly deploy new applications.
"As the public safety sector evolves to a more data-intensive
environment, and applications become more sophisticated, a
'platform-centric' approach will emerge as the optimal architecture
to support digital transformation. In this environment, Lumen is
uniquely positioned to embrace the next generation of public safety
with a transformational platform designed to support technology
advancements and innovation," said Brent
Iadarola, Vice President at Frost & Sullivan.
"We know when someone calls 911, seconds count. We are proud
to be one of the few true Next Generation 911 network providers who
can enable PSAPs (public safety answering points) to fully leverage
those seconds in real time and serve citizens and first responders
when they need it most," said Sonia
Ramsey, Lumen vice president for the state and local
government and education market. "Migration to NG911 is a
journey—I'm proud to see our platform and people recognized for
helping public safety agencies navigate their way to digital
transformation."
Lumen's one-stop shop, managed as-a-service business model, has
resonated with customers and proven to reduce the complexity of
NG911 deployments. Importantly, the platform provides the
flexibility to customize distinct technology and functionality
requirements, allowing public safety customers to assemble
solutions that best meet their unique needs. As a result, Lumen's
business model simplifies the workflow for NG911 administrators and
provides a seamless integration into the digital world.
"Whereas most NG911 competitors must independently purchase
connectivity and bundle it into their offerings, Lumen owns network
assets and, consequently, can seamlessly provide customers with
managed connectivity, multi-cloud diversity, embedded security, and
collaboration tools in a single integrated platform," noted
Iadarola. "Ultimately, Lumen has embraced a forward-thinking,
platform approach that is preconfigured with customizable building
blocks, in contrast to a 'built when sold' systems integration
approach where core infrastructure is leased." With its strong
overall commitment to innovation and creativity in public safety,
Lumen earns Frost & Sullivan's 2022 Enabling Platform
Leadership Award in the U.S. NG911 market.
Frost & Sullivan's Enabling Platform Leadership Award
recognizes the company that applies its platform in new ways to
improve existing products and services and elevate the customer
experience.
Frost & Sullivan Best Practices Awards recognize companies
in various regional and global markets for demonstrating
outstanding achievement and superior performance in leadership,
technological innovation, customer service, and strategic product
development. Industry analysts compare market participants and
measure performance through in-depth interviews, analyses, and
extensive secondary research to identify best practices in the
industry.
About Frost & Sullivan
For six decades, Frost & Sullivan has been world-renowned
for its role in helping investors, corporate leaders, and
governments navigate economic changes and identify disruptive
technologies, Mega Trends, new business models, and companies to
action, resulting in a continuous flow of growth opportunities to
drive future success. Contact us: Start the discussion.
Contact:
Bianca Torres
P: 1.210.247.8860
E: bianca.torres@frost.com
About Lumen Technologies and the People of Lumen
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With approximately
450,000 route fiber miles and serving customers in more than 60
countries, we deliver the fastest, most secure platform for
applications and data to help businesses, government and
communities deliver amazing experiences. Learn more about the Lumen
network, edge cloud, security, communication and collaboration
solutions and our purpose to further human progress through
technology at news.lumen.com, LinkedIn: /lumentechnologies,
Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram:
@lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen
Technologies are registered trademarks in the United States. Learn
more about Lumen public sector capabilities on Twitter
at @lumengov and on LinkedIn
at @lumenpublicsector.
Danielle Spears
Lumen Technologies
P: 321.256.3878
E: Danielle.Spears@Lumen.com
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