DENVER, Dec. 9, 2019 /PRNewswire/ -- TTEC Holdings, Inc.
(NASDAQ: TTEC), a leading digital global customer experience
technology and services company focused on the design,
implementation and delivery of transformative solutions for many of
the world's most iconic and disruptive brands, today welcomed
Jonathan Lerner as President of TTEC
Digital. In this executive leadership role, Mr. Lerner will drive
accelerated growth through the expansion of TTEC Digital's
cloud-based technology portfolio, which enables digital
transformation for brands around the world.
"What sets TTEC apart is our 37+ years of being a
technology-enabled CX provider. We are a true disrupter,
reshaping the market with digital technology and human expertise to
design, build, implement and operate a digital-first customer
experience," said Ken Tuchman, TTEC
Chairman and CEO. "Jonathan's career has been all about
successfully leading technology organizations with their
go-to-market strategy while consistently delivering on the top and
bottom line numbers. As we move our business to the next phase
of growth, we are confident that Jonathan can accelerate that
journey."
Mr. Lerner draws on 20 years of experience in the CX technology
space to support TTEC Digital's growth through innovation and
strategic partnerships with market-leading technology leaders.
Prior to joining TTEC, Mr. Lerner was Senior Vice President and
General Manager for Verint's largest division, Customer Engagement
Solutions. He also served as Executive Vice President of Worldwide
Sales for SumTotal Systems, General Manager and Vice President at
ACI Worldwide, and spent 10 years leading enterprise sales for SAP
America Inc.
TTEC Digital is pioneering new customer connections with its
Humanify™ Enterprise Cloud—delivering a full ecosystem
of pre-integrated, industry-leading customer experience
applications. Mr. Lerner will oversee the business, leveraging
strong partnerships with industry leaders such as Cisco and
LivePerson while focusing attention on further innovations and
strategic partnerships.
"I am excited by the opportunity to join TTEC and step into a
company that is known as a disruptive force in the CX market," said
Mr. Lerner. "We are on a journey to pursue accelerated growth with
unique proprietary technology and deep, strategic and
differentiated partnerships that deliver industry-leading
CX-as-a-Service to the world's leading brands."
About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading digital global
customer experience (CX) technology and services company focused on
the design, implementation and delivery of transformative customer
experience, engagement and growth solutions. The Company's
TTEC Digital business provides insight-driven,
outcome-based and AI-enabled omnichannel cloud platforms and
CX consulting solutions and its TTEC Engage business delivers
operational excellence through customer care, acquisition,
retention, fraud prevention and detection, and content moderation
services. Founded in 1982, the Company's 48,500 employees operate
on six continents across the globe and live by a set of
customer-focused values that guide relationships with clients,
their customers, and each other. To learn more about how TTEC is
bringing humanity to the customer experience, visit
www.ttec.com.
Investor
Contact
|
Media
Contact
|
Address
|
Contact
|
Paul
Miller
|
Nick
Cerise
|
9197 South Peoria
Street
|
ttec.com
|
+1.303.397.8641
|
+1.303.397.8331
|
Englewood, CO
80112
|
+1.800.835.3832
|
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SOURCE TTEC Holdings, Inc.