IR Prognosis to provide the critical insights required to identify, troubleshoot and guide remedial action

IR, the leading global provider of experience management solutions for unified communications and contact centers, today announced that IR is one of the IT Pro Tool partners to support Skype for Business Online Network Readiness in the new Microsoft Skype Operations Framework (SOF).

The SOF addresses the Plan, Deliver and Operate phases of Skype for Business. A Network Readiness Assessment is a crucial part of the Plan phase to ensure that the network is prepared for Skype for Business and Microsoft has defined two levels of assessment to deliver this; Essentials and Advanced. IR has worked closely with Microsoft Skype for Business IT Pro Tools partner team to ensure that Prognosis meets all the requirements for both the Essentials Level, which is focused on readiness and identifying issues, and Advanced Level which offers root-cause analysis and remediation.

The recently announced IR Prognosis Pre-Assessment capabilities will provide valuable insights to test the internal network, as well as connectivity to Skype for Business Online in the Office 365 cloud, and automatically detect likely issues in performance of voice, video, and desktop sharing and resolve them before migrating to a cloud or hybrid environment. Furthermore, the unique probe-less design of Prognosis offers fast deployment, reducing the time needed to conduct the assessment.

“IR has been providing innovative UC performance management solutions for over 10 years. During that time, many of the world’s largest enterprises and service providers have come to rely on Prognosis to help them deliver a great user experience.” said Darc Rasmussen, Managing Director and Chief Executive Officer, IR. “I am delighted that Microsoft has recognized the critical part that IR Prognosis can play in ensuring that Skype for Business deployments are successful.”

IR is exhibiting at the Microsoft Worldwide Partner Conference, Toronto, Canada July 11-14. Visit us at booth #437.

About IR

IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

IRKevin Ryder, +61 2 9966 1066media@ir.comOrFinn Partners for IRMichelle Sieling, +1 415 541 0750irteam@finnpartners.com

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