NEW YORK, March 17, 2017 /PRNewswire/ -- All customers
within the existing 518 area code should begin preparing for the
introduction of the new 838 area code and 10-digit dialing.
Beginning on March 18, 2017,
customers can place a call within the 518 area code region by
dialing the customary 7 digits or by dialing 10 digits (area code +
7 digits). Beginning August 19, 2017,
all calls made within and between area codes 518 and 838 must be
placed using the 10-digit telephone number (518 or 838 plus the
7-digit telephone number). Phone numbers with the new 838 code will
begin activating as soon as September 19,
2017.
To ensure a continuing supply of telephone numbers, the New York
Public Service Commission approved an area code overlay for the
area served by 518. The new 838 area code will be overlaid over the
same geographical area as the existing 518 area code.
The most important facts that consumers need to know about the
upcoming 838 area code overlay are:
- Your telephone number, including current area code, will not
change.
- You will need to dial area code + telephone number for all
calls within and between 518 and 838 area codes starting
August 19, 2017.
- You will continue to dial 1+ area code + telephone number for
all calls to other area codes (outside of 518 and 838).
- What is now a local call will remain a local call.
- The overlay will not change the price of a call, coverage area,
or any rates or services.
- You can still dial just three digits to reach 911.
- If 211, 311, 411, 511, 611, 711 or 811 are currently available
in your community, you will still dial these numbers with just
three digits.
Customers should identify their telephone number as a 10-digit
number (area code + 7-digit telephone number), and include the area
code when giving the number to their friends, family, business
associates and business customers, etc.
Customers should ensure that all services, automatic dialing
equipment, applications, software, or other types of equipment that
are programmed to dial just 7-digits within the 518 area code are
re-programmed to dial the area code + 7-digit telephone number.
Some examples are life safety systems and medical monitoring
devices, fax machines, Internet dial-up numbers, alarm and security
systems or gates, speed dialers, mobile phone contact lists, call
forwarding settings, voicemail services, and similar functions.
Customers should also ensure that such services and equipment
recognize the new 838 area code as a valid area code.
Customers should also be sure to check their business and
personal stationery, advertising materials, personal and business
checks, and personal or pet ID tags to ensure the area code is
included in their telephone number. Remember that effective
August 19, 2017, all calls made
within and between area codes 518 and 838 must be programmed using
10-digits, and a "1" must be added for all calls to other area
codes outside of 518 and 838.
For more information, please visit
www.verizon.com/support/residential/areacodes/index.htm,
www.verizonwireless.com/518overlay, or the New York Public Service
Commission's website at www.dps.ny.gov. If Verizon wireline
customers have questions they should call 1-800 VERIZON (837-4966);
Verizon Wireless customers should call 1-800-922-0204.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in
New York City, has a diverse
workforce of 160,900 and generated nearly $126 billion in 2016 revenues. Verizon operates
America's most reliable wireless network, with 114.2 million retail
connections nationwide. The company also provides communications
and entertainment services over mobile broadband and the nation's
premier all-fiber network, and delivers integrated business
solutions to customers worldwide.
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive
speeches and biographies, media contacts and other information are
available at Verizon's online News Center at www.verizon.com/news/.
News releases are also available through an RSS feed. To subscribe,
visit www.verizon.com/about/rss-feeds/.
Media contact:
Ray
McConville
908.559.3504
raymond.mcconville@verizon.com
Twitter: @mcconvilleray
Related Links
http://www.verizon.com/
https://www.verizonwireless.com/
http://www.verizonenterprise.com/
http://www.verizon.com/about/
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SOURCE Verizon