SEATTLE, Jan. 7, 2016 /PRNewswire/ -- Alaska Airlines
has been named the No. 1 on-time major North American carrier for
the sixth year in a row.
FlightStats Inc., which compiles on-time performance data on
millions of flights each year, bestowed the honor on Alaska
Airlines today. No other major North American airline has received
the prestigious award more times since the Portland-based company launched its on-time
performance awards program in 2009.
"FlightStats is once again proud to announce that Alaska
Airlines has ranked #1 in on-time performance among major airlines
in North America," said
Jeff Kennedy, executive chairman and
co-founder of FlightStats, Inc. "This is the sixth consecutive year
that Alaska has taken the top
spot, which is a reflection of the airline's commitment to
operational excellence and outstanding customer service."
"Our industry leading on-time performance over the last six
years has proven that we value our customer's time and provide
employees with more quality time with their families," said
Alaska Chief Operating Officer
Ben Minicucci. "It is this level of
performance combined with our genuinely caring service from our
terrific employees that led to Alaska Airlines being ranked the
highest in airline customer satisfaction among traditional carriers
for eight consecutive years by J.D. Power."
FlightStats publishes its On-Time Performance Services Awards
annually and evaluates flight data from the top 10 North American
airlines. These major carriers operated more than 8 million flights
throughout North America in 2015.
To qualify as on-time, each flight must be completed within 15
minutes of its scheduled arrival.
Alaska Airlines, a subsidiary of Alaska Air Group (NYSE: ALK),
together with its partner regional airlines, serves more than 100
cities through an expansive network in the United States, Canada, Costa
Rica, and Mexico. Alaska
Airlines ranked "Highest in Customer Satisfaction among Traditional
Carriers in North America" in the
J.D. Power North America Airline Satisfaction Study for eight
consecutive years from 2008 to 2015. Alaska Airlines' Mileage Plan
also ranked "Highest in Customer Satisfaction with Airline Loyalty
Rewards Programs" in the J.D. Power 2014 and 2015 Airline
Loyalty/Rewards Program Satisfaction Report. For reservations,
visit www.alaskaair.com. For more news and information, visit
Alaska Airlines' newsroom at www.alaskaair.com/newsroom.
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SOURCE Alaska Airlines