Healthie and Dock Health Integrate to Drive Operational Efficiencies and Enable Workforce Resiliency With Its HIPAA-Compliant Work Management Platform
May 01 2024 - 7:40AM
Business Wire
Partnership delivers an integrated workforce
management solution to optimize workflows, enhance employee
collaboration and improve operational excellence
Dock Health, the only HITRUST-certified platform for healthcare
work management, today announced its partnership with Healthie to
deliver secure, streamlined operations for virtual-first care teams
and organizations with intelligent workflow automation and task
collaboration.
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the full release here:
https://www.businesswire.com/news/home/20240430557844/en/
“Healthie and Dock Health share a mission to help care teams
across organizations, from clinical to administrative and
operational collaborate better, faster, and in the service of
highly reliable care,” said Michael Docktor, M.D., CEO and
co-founder of Dock Health. “This partnership results in healthcare
teams reducing time spent – and the associated costs – on
administrative and operational tasks, powering the flow of
information across systems and people, and ultimately delivering
improved provider and patient experiences that lead to better
outcomes.”
For virtual-first clinical and operations teams, Dock’s work
management platform enables the workforce optimization –
productivity, efficiency and accountability – necessary for
streamlining patient management processes while also improving the
provider experience.
HITRUST-certified and HIPAA-compliant, Dock is the one
administrative hub where teams can:
- Automate and optimize workflows
- Streamline collaboration between clinical and operational
departments
- Enhance care team engagement and excellence
- Improve workforce efficiency and productivity
- Serve as the healthcare industry’s accountability layer
"Healthie is powering the next generation of healthcare
delivery, and these organizations need next gen tools that will
facilitate clinically excellent care while improving provider
operations and experiences. Dock Health's workflow automation tool
importantly contributes to an improved provider experience, and we
are excited to welcome Dock to Healthie's Harbor, our marketplace
of third-party tools and services," said Erica Jain, CEO &
co-founder, Healthie.
How It Works Healthie customers can customize Dock’s
browser-based standalone platform or integrate Dock’s robust APIs
into proprietary platforms.
Once enabled, this partnership allows patient-contextual tasks
and information to securely flow between platforms and teammates.
Out-of-the-box elements like patient demographics, can be viewed in
Dock and used to kickoff tasks and workflows.
The white-glove Dock Crew also offers professional services to
help with custom automations, custom fields and workspaces, as well
as template curation.
Integration Use Cases +
Impacts
Dock’s workflow library contains thousands of templated static
lists of steps and tasks, and Dock’s SmartFlow(™) builder enables
branching logic and intelligent escalation support. Users can
quickly and easily build their own workflows or customize an
existing template for immediate impact in everyday operations,
including:
- New patient onboarding
- Transitions of care
- Escalations based on patient scores or events
- Chronic care management
- Billing and invoicing workflows
“Healthie’s customer base of digital health and virtual-first
companies have long-since recognized the simple, powerful,
adaptable solutions that Dock provides,” said Docktor. “We are
thrilled to partner with the Healthie team to help these teams
build and scale their organizations while also creating long-term
relationships with the patients they serve.”
To read more about this integration you can visit Healthie’s
help center.
About Healthie
Healthie offers infrastructure for next generation digital
health organizations that provide virtual-first care. Healthie’s
API-first and fully brandable suite of solutions (Scheduling, EMR,
Client Engagement) enables healthcare builders to launch and scale
best-in-class experiences for their members. Healthie also offers a
built-in marketplace of business and clinical integrations used by
our organizations.
Healthie is HIPAA Compliant and SOC-2 Certified. Our customers
include prominent digital health companies that have raised $2B+ in
venture capital and range from 5-person startups to
multi-billion-dollar companies. In partnership with Healthie, they
care for patients across the full spectrum — from preventative
health & wellness to complex chronic care management, for
millions of patients.
To learn more, visit www.gethealthie.com or contact
hello@gethealthie.com.
About Dock Health
Trusted by thousands of healthcare teams and professionals, Dock
Health drives visibility and accountability throughout the care
continuum by delivering workforce collaboration and workflow
automation that improve patient outcomes. As the only
foundationally HIPAA-compliant and HITRUST-certified work
management platform purpose-built for healthcare, Dock serves as
the administrative hub for The Other Half Of Healthcare™ providing
a layer of accountability across the industry. Integrated with
major EHRs, productivity platforms and communication tools, Dock
uses task management to streamline processes, accelerate care
delivery, optimize workforce resources and accelerate
organizational outcomes. Dock connects people, systems, and
information to transform the experience of your teams and the
patients you serve. Learn more at www.dock.health/healthie,
YouTube, LinkedIn and X.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240430557844/en/
Healthie: Marcus Salvador, marketplace@gethealthie.com Dock
Health: Jen Asbury, (303) 241-3126, jasbury@dock.health