NEW
YORK, June 1, 2023 /PRNewswire/ -- EaseUS,
a leading provider of data recovery solutions, is extending its
support to users affected by data loss incidents related to SanDisk
Extreme and Extreme Pro portable SSDs. In response to the reports
of abrupt failures and data loss, EaseUS has compiled user feedback
from community posts and is offering valuable information and
assistance from data security and management perspectives.
Recent discussions and reports have highlighted the challenges
faced by SanDisk Extreme SSD users, with concerns raised about slow
file access, file reading delays, and difficulties in deleting
files. EaseUS acknowledges the impact of these issues on users and
has taken proactive steps to address the situation.
The company has carefully analyzed user feedback and
collaborated with data recovery experts to identify possible
reasons behind these failures. They have provided helpful tips to
avoid further damage to the disk and increase the chances of
successful data recovery. While waiting for the official firmware
release from SanDisk, EaseUS aims to provide users with practical
guidance to protect their data and enhance their data recovery
success rates.
For Windows users, common failures reported include sudden data
wipes, the SSD not being visible, the disk becoming raw in Disk
Management, and error messages indicating the disk is not
accessible or requires formatting. Cedric
Grantham - EaseUS data recovery expert believes that these
issues may be caused by file system damage or compatibility
problems between Exfat and SSDs. However, EaseUS reassures users
that data recovery software can often rescue lost data in such
cases, without the need for expensive on-site recovery
services.
Mac users have primarily reported difficulties in mounting the
SSD. EaseUS suggests that this issue may be attributed to unstable
power supply, I/O performance, or reading and writing capability.
While waiting for the firmware release, Mac users can leverage data
recovery software to retrieve their data.
In a proactive effort to assist affected users, EaseUS is
offering a free Pro license for EaseUS Data Recovery Wizard to
users with failed SanDisk Extreme Portable SSD. Users can request
the license key by emailing redemption@easeus.com. More details can
be found on this page-
https://www.easeus.com/computer-instruction/tips-for-recovering-your-data-on-broken-sandisk-extreme-ssds.html
By offering a free Pro license for their data recovery software,
EaseUS strives to alleviate the impact of data loss incidents and
assist users in their data recovery efforts.
Resources:
[1]https://arstechnica.com/gadgets/2023/05/sandisk-extreme-ssds-keep-abruptly-failing-firmware-fix-for-only-some-promised/
[2]https://www.reddit.com/r/editors/comments/10syawa/a_warning_about_sandisk_extreme_pro_ssds/
Media Contact
Ada Bai
adas@easeus.com
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content:https://www.prnewswire.com/news-releases/easeus-supports-sandisk-extreme-portable-ssd-users-with-free-data-recovery-service-301840788.html
SOURCE EaseUS Software