SAN FRANCISCO, Nov. 14, 2017 /PRNewswire/ -- Inference
Solutions a global leader in real time customer engagement
announces the general availability of Inference Studio 5.0 for the
UK market. Inference Studio 5.0 is already resold by dozens of
telecommunications carriers across the globe, but this release is
the first to feature dedicated points-of-presence in the UK.
Studio 5.0 allows carriers and their customers to build customer
engagement solutions via a fully hosted drag-and-drop service
creation environment. The platform supports multiple channels
including voice, SMS and even workflow automation using event data
from the carrier core telephony switches.
Using Studio customers can build services in a matter of seconds
and deploy them to the carrier network of their choice. The company
signed its first UK Carrier resellers in November and expects
significant uptake of the platform after a steady stream of partner
inquiries from across the UK.
The launch of the UK points-of-presence follows the OEM
agreement entered into by BroadSoft in August this year. Inference
Studio is now resold by BroadSoft as part of their CC-One product
offering to provide complex IVR functionality along with other
capabilities such as Speech Recognition, Voice Biometrics and
multi-lingual Text-to-Speech.
Please see the Inference Solutions Website for details on
upcoming product releases.
Contact: Owen
Schebella
Owen.schebella@inferencesolutions.com
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SOURCE Inference Solutions