ZoomInfo University Named Program of the Year by CustomerEducation.org
January 13 2022 - 9:00AM
Business Wire
Customer Training and Onboarding Program Takes
First Place Over List of Competitive Nominees
ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market
software, data, and intelligence, today announced that ZoomInfo
University has been named the Awesomeness in Customer Education
(ACE) Awards Program of the Year by CustomerEducation.org, a
connection platform for customer education professionals.
ZoomInfo University topped a field of competitive nominees to
win the award. ZoomInfo’s customer onboarding program was
recognized for delivering outsized results for both learners and
the business, for doing “a lot with a little,” and for sharing
knowledge with the community.
ZoomInfo University trains customers to leverage the ZoomInfo
platform to accelerate sales and marketing success. Its
best-in-class customer onboarding and education team, comprised of
50 educational experts who have earned a combined four doctorates
and 25 masters degrees, works to get customers established and on
track to secure their first win within their first 20 days as a
ZoomInfo customer.
Since its launch in September 2019, ZoomInfo University has
certified thousands of users, teaching them the best practices to
grasp data, insights, workflows, and automation across sales,
marketing, and recruiting teams. Customers who complete at least
one course take greater advantage of the ZoomInfo platform by
expanding their usage by 20% on average.
“We are so thrilled that ZoomInfo University has been recognized
by CustomerEducation.org as the top Program of the Year and that we
were nominated with other fantastic colleagues in our space,” said
ZoomInfo Vice President of Customer Onboarding and Education Tom
Studdert, who received his Ph.D. in Educational Leadership from the
University of Southern California and brings his breadth of
knowledge to ZoomInfo University. “Providing our customers with
top-notch educational content to not only help them navigate the
ZoomInfo suite of products better, but also to help them hit their
number, is why we come into work every single day.”
“The CustomerEducation.org ACE Program of the Year recognizes
customer education programs that have moved the needle for their
learners and their organizations,” said CustomerEducation.org
Founder Sumeru Chatterjee. “The expert panel of judges chose
ZoomInfo as the winner for the 2021 ACE Program for their
incredible feat of adding 150 courses, serving 100,000-plus users
and 90,000-plus course completions.”
Additionally, Studdert was named a finalist for the ACE Award
for “Voice of the Year,” which recognizes individuals who have made
significant contributions to the field of customer education
through advocacy, community participation, and thought
leadership.
ZoomInfo University offers comprehensive courses in go-to-market
intelligence, prospecting, and campaign effectiveness.
Approximately 80% of ZoomInfo customers are registered for ZoomInfo
University, which is available to anyone with a ZoomInfo
account.
About ZoomInfo ZoomInfo (NASDAQ: ZI) is a leader in
modern go-to-market software, data, and intelligence for more than
25,000 companies worldwide. The ZoomInfo platform empowers
business-to-business sales, marketing, and recruiting professionals
to hit their number by pairing best-in-class technology with
unrivaled data coverage, accuracy, and depth of company and contact
information. With integrations embedded into workflows and
technology stacks, including the leading CRM, Sales Engagement,
Marketing Automation, and Talent Management applications, ZoomInfo
drives more predictable, accelerated, and sustainable growth for
its customers. ZoomInfo emphasizes GDPR and CCPA compliance. In
addition to creating the industry’s first proactive notice program,
the company is a registered data broker with the states of
California and Vermont. Read about ZoomInfo’s commitment to
compliance, privacy, and security. For more information about our
leading go-to-market software, data, and intelligence, and how they
help sales, marketing, and recruiting professionals, please visit
www.zoominfo.com.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20220113005226/en/
Media Korey O’Brien Manager, Communications 603-809-6308
pr@zoominfo.com
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