DTE Energy commits to customers: We’re prepared and will continue to provide safe and reliable service
March 12 2020 - 1:26PM
In support of Gov. Gretchen Whitmer’s emergency declaration and to
safeguard the health and safety of DTE Energy employees, customers
and communities, DTE Energy has activated company-wide plans to
address the implications of a coronavirus outbreak in Michigan
while ensuring reliable energy service.
DTE’s business continuity and pandemic plans are designed to
protect people and ensure energy operations and infrastructure are
supported properly. The company will take additional precautions to
protect the public and employees when work is required at local
businesses and residences.
“We care deeply about the communities in which we live and serve
— our top priority is the health and safety of our employees and
customers,” said Jerry Norcia, president and chief executive
officer. “We are working with state officials and local authorities
to support the communities we serve in our collective efforts to
prevent the spread of the coronavirus. Pandemic planning is one of
96 such plans DTE has in place to ensure public safety and
uninterrupted energy service during a crisis or other unforeseen
scenarios.”
To protect employees DTE is taking the following protocols:
- Cancelling non-essential business travel
- Asking employees to self-identify, if they have travelled to a
high-impact area
- Reinforcing good hygiene practice
- Restricting all visitors and suppliers to DTE facilities
- Using technology for meetings and cancelling all large
assemblies
- Directing employees, who can, to work remotely when
possible
In addition, when on site with customers, DTE employees will
taking the following precautions:
- Wearing nitrile gloves to prevent hand contact with home or
office surfaces;
- Wiping down and disinfecting areas where work is done;
and
- Applying the recommended social distancing of six feet from
others to prevent person-to-person transmission.
DTE is in direct and continuous contact with state of Michigan’s
Emergency Operations Center and local health officials in Michigan
and other states where the company operates.
About DTE Energy
DTE Energy (NYSE: DTE) is a Detroit-based diversified energy
company involved in the development and management of
energy-related businesses and services nationwide. Its operating
units include an electric company serving 2.2 million customers in
Southeast Michigan and a natural gas company serving 1.3 million
customers in Michigan. The DTE portfolio includes energy businesses
focused on power and industrial projects; renewable natural gas;
natural gas pipelines, gathering and storage; and energy marketing
and trading. As an environmental leader, DTE utility operations
will reduce carbon dioxide and methane emissions by more than 80%
by 2040 to produce cleaner energy while keeping it safe, reliable
and affordable. DTE Electric aspires to achieve net zero carbon by
2050. DTE is committed to serving with its energy through
volunteerism, education and employment initiatives, philanthropy
and economic progress. Information about DTE is available at
dteenergy.com, empoweringmichigan.com, twitter.com/dte_energy and
facebook.com.
Pete Ternes
DTE Energy
313.235.5555
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