The Gartner Peer Insights Customers' Choice
Distinction Is Based on Feedback and Ratings From End-User
Professionals Who Have Experience Purchasing, Implementing and/or
Using the Product or Service
Avaya Holdings Corp. (NYSE: AVYA), a global leader
in solutions to enhance and simplify communications and
collaboration, today announced it has been named an April 2019
Gartner Peer Insights Customers’ Choice for Unified Communications.
Gartner defines Unified Communications (UC)
solutions — equipment, software and services — as offerings that
facilitate the use of multiple enterprise communications methods to
achieve those aims. UC solutions integrate communications channels
(media), networks and systems, as well as IT business applications,
and, in some cases, consumer applications and devices.
“We believe that being named a Gartner Peer Insights Customers’
Choice for Unified Communications once again is indicative of the
progress we continue to make in customer-led innovation,” said Jim
Chirico, President and CEO, Avaya. “We’re extremely grateful for
the recognition by customers and partners that we are exceeding
their needs for unified communications, and for the feedback they
share with us on Gartner Peer Insights.”
Avaya IX Workplace unified communication solutions take
collaboration and productivity to new levels, designed to
incorporate calling, messaging, meetings, and team collaboration
all into one, easy-to-use platform. Reducing complexity also
reduces the security risks and productivity drain from having
multiple solutions in the workplace. Teams are better connected and
enabled, becoming stronger customer advocates and driving improved
brand loyalty. Avaya IX Workplace can be delivered in whatever way
customers prefer—on premise or private, public or hybrid
cloud.
Avaya is also positioned as a Leader in the 2018 Gartner
Magic Quadrant for Unified Communications by Gartner analysts,
marking the 9th time that Avaya has been in the Leaders quadrant.
More than 130,000 customers around the globe rely on Avaya to
reliably deliver secure, intelligent connections for their
customers and employees, including 95% of the Fortune 500.
Gartner defines the Gartner Peer Insights Customers’ Choice as
“a recognition of vendors in this market by verified end-user
professionals.” To ensure fair evaluation, Gartner
maintains rigorous criteria for recognizing
vendors.
Avaya’s award-winning solutions were praised by customers from a
wide range of industries, including Financial Services,
Manufacturing, Technology, Hospitality, Healthcare and more1:
- “Avaya demonstrates true partnership,
delivering excellent service.”
- “Satisfaction at its best! Avaya has
come a long way to deliver excellent customer satisfaction. With
innovation and new technology, Avaya continues to strive to be a
better industry leader.”
- “Excellent business partners…excellent
products.”
- “On a single platform, it was possible
to manage voice, video, email and fast messaging communications. In
addition, customer experience gained a more dynamic and objective
perspective.”
- “A very good collaboration solution for
small office, has some remarkable features…and above all the
mobility through the cloud.”
- “Avaya is a great partner.”
- “Great communications manager that adds
value to the business. I have unified communications, flexibility
and good performance.”
- “Our switch from legacy systems went
very well thanks to the experienced pro services group we
engaged.”
- “Customer support is great and timely.
The platform is easy to troubleshoot and the administration is easy
and simple.”
About the Gartner Magic Quadrant
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Peer Insights
Peer Insights is an online platform of ratings and reviews of IT
software and services that are written and read by IT professionals
and technology decision-makers. The goal is to help IT leaders make
more insightful purchase decisions and help technology providers
improve their products by receiving objective, unbiased feedback
from their customers. Gartner Peer Insights includes more than
215,000 verified reviews in more than 340 markets. For more
information, please visit www.gartner.com/reviews/home.
Gartner Peer Insights Customers’ Choice constitute the
subjective opinions of individual end-user reviews, ratings, and
data applied against a documented methodology; they neither
represent the views of, nor constitute an endorsement by, Gartner
or its affiliates.
1 Customer quotes published in 2019 Gartner Peer Reviews
About Avaya
Businesses are built on the experiences they provide, and every
day millions of those experiences are built by Avaya (NYSE: AVYA).
For over one hundred years, we’ve enabled organizations around the
globe to win – by creating intelligent communications
experiences for customers and employees. Avaya builds open,
converged and innovative solutions to enhance and simplify
communications and collaboration – in the cloud, on-premise or a
hybrid of both. To grow your business, we’re committed to
innovation, partnership, and a relentless focus on what’s next.
We’re the technology company you trust to help you deliver
Experiences that Matter. Visit us at www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All
statements other than statements of historical fact are
“forward-looking” statements for purposes of the U.S. federal and
state securities laws. These statements may be identified by the
use of forward looking terminology such as "anticipate," "believe,"
"continue," "could," "estimate," "expect," "intend," "may,"
"might," “our vision,” "plan," "potential," "preliminary,"
"predict," "should," "will," or “would” or the negative thereof or
other variations thereof or comparable terminology and include, but
are not limited to, expected cash savings and statements about
growth, exchange listing and improved operational metrics. The
Company has based these forward-looking statements on its current
expectations, assumptions, estimates and projections. While the
Company believes these expectations, assumptions, estimates and
projections are reasonable, such forward-looking statements are
only predictions and involve known and unknown risks and
uncertainties, many of which are beyond its control. The factors
are discussed in the Company’s Registration Statement on Form 10
filed with the Securities and Exchange Commission, may cause its
actual results, performance or achievements to differ materially
from any future results, performance or achievements expressed or
implied by these forward-looking statements. For a further list and
description of such risks and uncertainties, please refer to the
Company’s filings with the SEC that are available at www.sec.gov.
The Company cautions you that the list of important factors
included in the Company’s SEC filings may not contain all of the
material factors that are important to you. In addition,
considering these risks and uncertainties, the matters referred to
in the forward-looking statements contained in this report may not
in fact occur. The Company undertakes no obligation to publicly
update or revise any forward-looking statement as a result of new
information, future events or otherwise, except as otherwise
required by law.
Source: Avaya Newsroom
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190418005140/en/
Alex Alias, Avayaalalias@avaya.com
Avaya (NYSE:AVYA)
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