SEBL Siebel Systems (MM)

Siebel Systems, Inc. (NASDAQ:SEBL), a leading provider of customer-facing solutions, today announced two significant additions to its Siebel University training and learning services division that will further empower the expanding Siebel community to build their business around their customers. Introduced today, Siebel University's Virtual Classroom combines the benefits of traditional instructor-led training with easy-to-use technology that enables students to pursue their Siebel technical education from the convenience of their desktop. In addition, the company is shipping Siebel SimBuilder, an intuitive content development tool that provides both Siebel and non-Siebel customers with an easy, efficient, and cost-effective way to develop training content once and publish it in many formats. "Siebel Systems' key measure of success is defined by our customers' success," said Brad Samargya, Group Vice President, Siebel University. "We are committed to helping ensure this success by delivering a combination of processes, programs, and technologies, as well as our extensive network of partners. Through Siebel University, we deliver a proven set of services to facilitate the integration of Siebel CRM solutions within an organization's business processes, educate individuals on how to best optimize Siebel products, and offer best-of-breed learning solutions that enable organizations to develop and deliver their own training solutions quickly and efficiently. This helps ensure our customers and partners achieve the highest levels of user adoption and business results essential for complete success." Siebel Virtual Classroom Siebel University's Virtual Classroom delivers live, highly interactive training over the Internet with the direction and support of a Siebel instructor. This delivery format reduces training expenses and students' out-of-office downtime, while delivering the same high-quality learning experience, including virtual lab exercises, found in classroom learning. Live interaction between students and teachers enables teachers to adjust the pace of learning to individual needs as well as those of the overall class. Similarly, students are provided with direction and support from a "live" instructor, thereby enhancing the quality of their education. Finally, students can reinforce what they have learned in real Siebel environments in a virtual lab. Siebel Virtual Classroom extends Siebel University training beyond the traditional training center, including a selection of short one- and two-day courses for which customers would not typically wish to travel. Siebel SimBuilder Available for use by both Siebel customers and non-Siebel customers, Siebel SimBuilder is an intuitive content development tool that enables training developers to build their own rich, interactive online training programs by providing an easy, efficient, and cost-effective way to develop training content once and publish it in many formats. With this release Siebel SimBuilder enables training developers to produce help files for the Siebel iHelp feature at the same time they build classroom or Web-based training. Developers can use Siebel SimBuilder to create rich interactive training simulations, narrated presentations, software application demonstrations, text-based classroom documentation, visual reference guides, or help system content. About Siebel University Siebel University delivers a proven set of services to facilitate the integration of Siebel CRM solutions within an organization's business processes, educate individuals on optimizing Siebel products, and help ensure that Siebel's customers and partners achieve the highest levels of user adoption and business results essential for complete success. Siebel University offers best-of-breed learning solutions that enable organizations to develop and roll out their own training solutions quickly and efficiently. These offerings are delivered globally by the most qualified professionals in the industry and are backed by the largest repository of experience and industry knowledge available. For more information visit http://siebeluniversity.siebel.com. About Siebel Systems Siebel Systems is a leading provider of software solutions and services that drive value and loyalty in client-customer relationships, providing best-in-class capabilities in on-premise and hosted customer relationship management (CRM), business analytics, and customer data integration. Siebel's new Customer Adaptive Solutions enable organizations to model their customer-centric business processes in order to drive the most effective customer interactions, gain increased insight over time, and continually realign those processes for systemic and consistent improvement. With more than $2 billion in R&D investments, 11-plus years of customer software experience, an extensive global ecosystem of alliance partners, and more than 4,000 customers and 3.7 million live users, Siebel is the proven choice in helping organizations of all types and sizes achieve customer-driven business results. For more information, visit www.siebel.com. For more information on Siebel Systems solutions and services, please visit our Web site: CRM -- http://www.siebel.com/crm; OnDemand Solutions - http://www.crmondemand.com; Industry CRM -- http://www.siebel.com/industry-crm; Call Center and Service -- http://www.siebel.com/call-center; Sales Force Automation -- http://www.siebel.com/sales-force-automation; Marketing Automation -- http://www.siebel.com/marketing-automation; Business Intelligence -- http://www.siebel.com/business-intelligence; Integration Solutions -- http://www.siebel.com/integration-solutions; CRM Services -- http://www.siebel.com/crm-services. Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with our pending merger with Oracle Corporation, customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.