STOCKHOLM, Dec. 20, 2019 /PRNewswire/ -- Enterprises in the
Nordic countries are using next-generation application development
providers to transform their IT infrastructures, stabilize their
operations and improve customer satisfaction, according to a new
report published today by Information Services Group (ISG) (Nasdaq:
III), a leading global technology research and advisory firm.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the Nordics
finds companies in the region embracing automation in their
application development processes, with an increasing use of
machine learning helping to identify and predict incidents. As the
number of incidents decrease, ADM service providers are pushing the
benefits to their enterprise clients by optimizing costs and
focusing on continuous quality improvements.
Artificial intelligence and machine learning algorithms are also
generating cognitive and predictive analytics insights for Nordic
enterprises, including automated business modeling and business
process migration, the report says.
Nordic enterprises also are interested in agile development
processes, but service providers must show differentiated
capabilities to attract attention in the market, the report says.
Many service providers are scaling their agile practices to drive
organization-wide agile transformation for their clients.
Distributed agile teams are becoming popular in the Nordics, with
distributed teams often delivering higher productivity and levels
of commitment than collocated teams, the report adds.
"Application outsourcing has evolved from a traditional
development approach into one using disruptive, agile-based
operating models, making the core development model a direct
competitive advantage for many enterprises," said Jan Erik Aase, director and global leader, ISG
Provider Lens Research. "Enterprise client requirements are
currently led by mobile and other emerging technologies, which are
fueling the transformation of the application services
landscape."
The report also sees a growing interest in low-code development
among enterprise clients in the Nordic region. While low-code
development is still new in the market, clients are interested
because it enables faster prototyping and rapid deployment. Many
service providers are partnering with or acquiring niche low-code
vendors to enhance their agile development capabilities.
Nordic enterprises also are gradually moving toward continuous
testing methods as agile development, DevOps and automation are
becoming the new norms in the IT industry, the report says.
Continuous testing is gaining ground as Nordic enterprises are
demanding quicker delivery of applications. Enterprises are seeking
service providers that can provide end-to-end continuous testing as
a service, and many providers are investing in AI and machine
learning technologies to enhance their continuous testing
services.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the Nordics
evaluates the capabilities of 20 providers across three quadrants:
Next-Gen ADM, Agile Development and Continuous Testing.
The report names HCL and TCS as leaders in all three quadrants.
Capgemini, Cognizant, DXC Technology and Infosys are named leaders
in two quadrants, and Tech Mahindra and Wipro are named leaders in
one.
The 2019 ISG Provider Lens™ Next-Gen Application
Development & Maintenance (ADM) Services Report for the Nordics
is available to ISG Insights™ subscribers or for one-time purchase
on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe and
Latin America, as well as in the
U.S., Germany, the U.K., the Nordics and Brazil, with additional markets to be added in
the future. For more information about ISG Provider Lens research,
please visit this webpage.
The series is a complement to the ISG Provider Lens Archetype
reports, which offer a first-of-its-kind evaluation of providers
from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 70 of the top
100 enterprises in the world, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,300 digital-ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world-class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg-one.com.
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