Dickey’s Barbecue Restaurants, Inc. CEO Laura Rea Dickey to Present Keynote Address at TDWI Leadership Summit
February 13 2018 - 9:38AM
Business Wire
Dickey will detail the company’s use of iOLAP’s
voice enabled technology to perform key business functions and
provide metrics in real time
Dickey’s Barbecue Restaurants, Inc. CEO Laura Rea Dickey will
present a keynote address today at the TDWI Las Vegas Leadership
Summit, an interactive knowledge-sharing event for IT executives
focused on best practices, strategies and technologies for creating
and executing enterprise data strategies. In her keynote, Making
Data Actionable at Dickey’s Barbecue Pit, Dickey will detail how
the barbecue chain is incorporating technology at its locations
nationwide to deliver key business insights, including the use of
iOLAP’s Enterprise Voice Service to perform key business functions
and provide business metrics in real time.
Dickey’s Barbecue Pit is the nation’s largest barbecue chain
with more than 550 locations in 44 states and a recognized
technology leader in the restaurant industry. Dickey served as
Chief Information Officer for eight years after stints leading the
marketing, IT and training departments and made the transition to
CEO after excelling in the CIO role. In her time as CIO, Dickey
implemented countless new initiatives to improve the Dickey’s brand
and better the business as a whole, finding ways to merge
technology and barbecue to create a way to better serve Dickey’s
customers as well as the business.
Dickey’s has been partnering with iOLAP’s Enterprise Voice
Platform Team to voice enable key business intelligence
functions and store operations--initially focused on the monthly
planning process by reviewing store sales metrics, performing
comparison analysis, and understanding customer feedback. The goal
is to provide Dickey’s operations leaders a new way to simply ask
questions and quickly receive answers around the performance of a
store, pin point key outliers, and easily compare year-over-year
performance without sifting through reports, logging on to multiple
systems, or purchasing additional tools.
Dickey will discuss how the company is currently voice enabling
key store operations and finding opportunities to reduce costs by
enabling hands free operations for inventory analysis, food
temperature compliance and waste management controls. This allows
the store operations team to consume and analyze information as
well as taking actions using the Voice Platform.
“Without iOLAP’s Enterprise Voice platform, our needed solution
would have taken months to implement,” said Dickey. “Our team is
able to easily modify the skill and user experience and we are
getting amazing insight into usage and are seeing big value, cost
savings, and early mover advantages by using voice capabilities as
part of our core business functions. I look forward to sharing our
real-world experiences in this address.”
“I have seen many attempts to integrate voice and natural
language technologies with business intelligence, most with limited
success,” said Donald Farmer, Principal of TreeHive Strategy, and
co-chair of the TDWI Leadership Summit. “Dickey’s use of iOLAP
Enterprise Voice in their core business is compelling and indicates
the solution scales and performs in sustained everyday use.
Attendees of the Leadership Summit are in for a real treat when
Laura presents her keynote address.”
iOLAP’s enterprise voice platform that accelerates the
development, deployment, operations and monitoring of Alexa Skills
in a business environment. The iOLAP Enterprise Voice platform
enables iOLAP’s Voice Platform team to quickly implement
common persona templates, integrate with database platforms via
ODBC/JDBC and third party applications via APIs.
“We are proud of our collaboration with Dickey’s Barbecue, who
is striving to maximize their investment in data by delivering
powerful voice-enabled business solutions to their stakeholders,”
said Don Mettica, iOLAP senior vice president, Business Analytics
and Big Data. “Leveraging voice services can rapidly accelerate
user adoption and minimize the need for training by providing a
natural, intuitive interface using iOLAP Enterprise Voice.”
About Dickey’s Barbecue Restaurants, Inc.
Dickey’s Barbecue Restaurants, Inc., the nation’s largest
barbecue chain was founded in 1941 by Travis Dickey. Today,
all meats are still slow smoked on-site in each restaurant. The
Dallas-based family-run barbecue franchise offers several
slow-smoked meats and home style sides with ‘No B.S. (Bad Stuff)’
included. The fast-casual concept has expanded to nearly 600
locations in 44 states. In 2016, Dickey’s won first place on Fast
Casual’s “Top 100 Movers and Shakers” list. Dickey’s Barbecue
Pit has also been recognized by Entrepreneur Magazine, Franchise
Times, and Nation’s Restaurant News. For more information on
Dickey's awards, visit www.dickeys.com.
About iOLAP
iOLAP, Inc. is a strategic data consultancy specializing in Big
Data, Advanced Analytics, Business Intelligence (BI) strategy and
Voice Solutions. They are completely focused on these markets and
bring a client-centric and business-focused perspective to all of
their engagements. iOLAP has been in business since 1999 with
in-depth expertise across all EDW and BI technology areas,
including the newest leading-edge Advanced Analytics, Data
Visualization and Big Data architectures. They are early innovators
in the Voice Platform area and serve some of the world’s largest
companies across all major industries. While other consultants are
still trying to figure it out, iOLAP has already delivered
results, thanks to better people, strategy, delivery practices and
methodology. Visit them online at www.iolap.com/voice.
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respective owners.
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For iOLAP, Inc.Humphrey Strategic CommunicationsScott R.
Humphrey(503) 701-4632humphrey@strategic-pr.com