DENVER, March 6, 2018 /PRNewswire/ -- TTEC (NASDAQ: TTEC)
a global customer experience company that designs, builds and
operates captivating omnichannel customer experiences on behalf of
the world's most prestigious and innovative brands was recently
recognized for customer service excellence, earning a total of nine
Stevie® awards during the 12th annual Stevie Awards for
Sales and Customer Service program.
The company received awards spanning a breadth of customer
experience categories, including:
Gold Stevie
- Contact Center or Customer Service Outsourcing Provider of the
Year
- Customer Service or Call Center Consulting Practice of the
Year
Silver Stevie
- Customer Service or Call Center Training Practice of the
Year
- Award for Innovation in Customer Service
"We are honored by the recognition of the Stevie Awards for the
results that we achieve in partnership with our clients. It speaks
to the value of the business outcomes we deliver together," said
Marty DeGhetto, Chief Operations
Officer, TTEC. "We are proud to serve as a strategic partner in
customer experience operations, helping clients increase revenue,
reduce costs and build customer lifetime value and affinity by
combining the compassion and creativity of human talent with the
convenience and efficiency of technology."
"In this hyper-connected world, companies need the ability to
design a customer experience strategy and bring it to life through
'best in class' training and development programs. Enterprises are
drowning in the amount of data and content that their employees are
having to connect. Our training and development platform is focused
on orchestrating knowledge management, content management and CRM
systems into centralized, usable repositories," said Robert Jimenez, Executive Vice President, TTEC
Digital. "This Gold Stevie award recognizes the importance of
combining strategy, technology and operations to empower the brand
ambassadors who deliver captivating customer engagement each
day."
Additionally, the company was recognized with Bronze Stevies
for:
- Sales Outsourcing Provider of the Year
- Sales Training Practice of the Year
- Incentive, Rewards, or Recognition Provider of the Year
- Sales or Customer Service Solutions Technology Partner of the
Year
- Best Use of Technology in Sales
As noted by the judges during the review process, TTEC has an
"Impressive track record for customer service excellence and an
amazing list of awards with training programs that are critical for
great customer experience. Great company, great solutions."
This is the seventh year that TTEC has been recognized by the
Stevie awards program.
The Stevie Awards for Sales & Customer Service are the
world's top honors for customer service, contact center, business
development and sales professionals. The Stevie Awards organizes
seven of the world's leading business awards programs, also
including the prestigious American Business
AwardsSM and International Business
Awards®.
The awards were presented to honorees during a gala banquet on
Friday, February 23 at Caesars Palace
in Las Vegas, NV. More than
600 executives from the U.S.A. and
several other nations attended. More than 2,500 nominations from
organizations of all sizes and in virtually every industry were
evaluated in this year's competition. Winners were determined by
the average scores of more than 150 professionals worldwide in
seven specialized judging committees.
For more information on TTEC's outcome-based customer engagement
solutions, visit http://www.ttec.com/solutions
About TTEC (pronounced T-tec):
TTEC (NASDAQ: TTEC) is
a global customer experience company that designs, builds and
operates omnichannel customer experiences on behalf of leading
brands across the world. The Company provides outcome-based
customer engagement solutions through TTEC Digital, its digital
consultancy that creates human centric, tech-enabled,
insight-driven customer experience solutions for clients
and TTEC Engage, its delivery center of excellence, that
operates customer acquisition, care, growth and digital trust and
safety services. Founded in 1982, The Company's 49,500 employees
operate on six continents across the globe and live by a set of
customer-focused values that guide relationships with clients,
their customers, and each other. To learn more about how TTEC is
bringing humanity to the customer experience, visit
www.ttec.com
About the Stevie Awards
Stevie Awards are conferred in
seven programs: the Asia-Pacific Stevie Awards, the German Stevie
Awards, The American Business Awards, The International Business
Awards®, the Stevie Awards for Great Employers, the Stevie Awards
for Women in Business and the Stevie Awards for Sales &
Customer Service. Stevie Awards competitions receive more than
10,000 entries each year from organizations in more than 60
nations. Honoring organizations of all types and sizes and the
people behind them, the Stevies recognize outstanding performances
in the workplace worldwide. Learn more about the Stevie Awards
at www.StevieAwards.com.
Sponsors of the 12th annual Stevie Awards for Sales &
Customer Service include HCL Financial Services, Rant & Rave,
Sales Partnerships, Inc. and ValueSelling Associates, Inc.
Investor
Contact
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Media
Contact
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Paul
Miller
|
Olivia
Griner
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+1.303.397.8641
|
+1.303.397.8999
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SOURCE TTEC Holdings, Inc.