NASHVILLE, Tenn., Feb. 23, 2021 /PRNewswire-PRWeb/ -- In
expanding its commitment to elevate the human experience in
healthcare, The Beryl Institute introduces its inaugural Global
Council. The Council consists of professionals committed to
elevating the conversation on human experience and expanding the
global experience movement by collaborating with one another,
sharing ideas and growing the global engagement of individuals and
organizations in The Beryl Institute Community. Complementing the
Institute's other boards and councils, the Global Council will
continually strive to ensure a geographically diverse range of
voices are engaged.
"As a global community of practice, ensuring a comprehensive and
global view of experience has always been an essential part of what
we do," said Jason A. Wolf, PhD,
CPXP, President & CEO, The Beryl Institute. "We also
acknowledge we have opportunities as a community to do this better
and believe this Council can help shape and lead the global
experience conversation."
Global Council members represent 6 continents and 16 countries
and have demonstrated a clear passion for patient experience . They
include:
Co-Chairs:
- Marcelo Alvarenga, President,
Brazilian Society of Patient Experience SOBREXP, Brazil
- Nancy Irene Chan, Director, KK
Women's & Children's Hospital, Singapore
Council Members:
- Maria Elvira Aldeco, Deputy
Director of Patient Experience, Fundación Santa Fe de Bogatá, Colombia
- Nuria Diaz Avendano, Quality
Improvement and Patient Experience Leader, Quironsalud,
Spain
- Serena Bertoli-Haley, Quality
Improvement and Patient Experience Leader, Vancouver Coastal
Health, Canada
- Carlos Bezos Daleski, CEO, IEXP,
Spain
- Aymann Naser Binnaser, HOD, Community Partnership, King
Abdullah Medical City, Saudi
Arabia
- Mustafa Bodrick, Professor,
Saudi Commission for Health Specialties, Kingdom of Saudi Arabia
- Pip Brennan, Executive Director, Health Consumers Council (WA)
Inc., Australia
- Hiroko Fujii, Public Relations
Manager, Association for Patient Experience Japan, Japan
- David Grayson, Clinical Lead
Patient Experience & Patient Safety, Waitemata District Health
Board, New Zealand
- Anne Marie Hadley, CXO, NSW
Health, Australia
- Sherri Huckstep, Chief
Experience Officer, The Royal Women's Hospital, Australia
- Ana Kernkraut, Patient
Experience Coordinator, Hospital Israelita Albert Einstein,
Brazil
- Amah Kouevi, CEO, French Patient Experience Institute,
France
- David McNally, Head of
Experience of Care, NHS England and Improvement, United Kingdom
- Michal Menashe, Chief Experience
Officer, Sheba Medical Center, Israel
- Muneera Rasheed, Executive
Director, Hope Skills Development Organization; Director, Technical
Unit, ICON; Student, University of
Bergen, Pakistan
- Kevin Seaman, National Patient
Experience Manager, Mediclinic Southern
Africa, South Africa
- Vita Steina, Head of Patient Experience and Customer Service,
Children's University Hospital, Latvia, Latvia
- Cathy Walsh, Associate Director
of Patient Experience, Cheshire and Wirral Partnership Trust,
United Kingdom
- Chatchai Yachantha, Senior Director, Patient Experience,
Bumrungrad International Hospital, Thailand
- Rosanne Zimmerman, Director
Patient Experience & Safety, Hamilton Health Sciences,
Canada
For more information on the Global Council of The Beryl
Institute, visit:
https://www.theberylinstitute.org/GlobalCouncil
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About The Beryl Institute:
The Beryl Institute is the global community of practice
committed to elevating the human experience in healthcare. We
believe human experience is grounded in experiences of patients
& families, those who work in healthcare and the communities
they serve. We define patient experience as the sum of all
interactions, shaped by an organization's culture, that influence
patient perceptions across the continuum of care.
Media Contact
Emily Solinger, The Beryl
Institute, 866-488-2379, emily.solinger@theberylinstitute.org
SOURCE The Beryl Institute