- Almost half (47%) of surveyed CSCOs said they have
introduced new automation technologies in the last two
years.
- Surveyed CSCOs ranked sustainability as their third biggest
challenge in the next few years, trailing only supply chain
disruptions and technology infrastructure.
- "The Innovators" are modernizing their technology
infrastructure – 56% of those respondents are currently operating
on hybrid cloud, and 60% are investing in digital infrastructure to
scale and deliver value.
ARMONK,
N.Y., Sept. 20, 2022 /CNW/ -- A new IBM (NYSE:
IBM) Institute for Business Value (IBV) study "Own Your
Transformation" unveils how Chief Supply Chain Officers (CSCOs) are
navigating significant supply chain challenges brought on by a
global COVID-19 pandemic, inflation, climate change and
geopolitical events, and how they plan to future-proof their supply
chains.
The survey* of 1,500 CSCOs and Chief Operating Officers (COOs)
reveals that they are increasing investments in automation, AI and
intelligent workflows, ecosystems and sustainability, and are
reimagining their supply chain operations.
"To effectively combat the unprecedented supply chain stressors
like inflation, it's imperative that CSCOs focus on using
analytics, AI and automation initiatives to build intelligent,
resilient, and sustainable supply chains," said Jonathan Wright, IBM Consulting Global Managing
Partner, Sustainability Services and Global Business
Transformation. "Automation and AI can enable CSCOs and their
organizations to collect data, identify risk, validate
documentation, and provide audit trails, even in high inflationary
periods, while also managing their carbon, waste, energy and
water consumption."
Key study findings show that:
CSCOs are embracing AI and automation technologies to
provide interconnectivity with partners and suppliers and to enable
sustainable operations and predictability.
- Almost half (47%) of surveyed CSCOs said they have introduced
new automation technologies in the last two years—an approach that
can add predictability, flexibility, and intelligence to supply
chain operations, and they're using AI to help monitor and track
performance.
Sustainability is both a challenge and a force for
change.
- Surveyed CSCOs rank sustainability as their third biggest
challenge in the next few years, trailing only supply chain
disruptions and technology infrastructure.
- 52% place sustainability at or near the top of their priority
list.
- 50% report that their sustainability investments will
accelerate business growth.
- They tell us that they experience the most direct pressure for
sustainability transparency from: investors (56%), board members
(50%) and customers (50%).
"The Innovators": 20% of respondents stand
apart for accelerating their data-led innovation to prepare for a
precarious future, and this group is already outperforming peers on
key metrics including reporting 11% higher annual revenue growth.
They are:
- Integrating automated workflows across organizational functions
and with their partners for real-time visibility, insights, and
action (95% more than other CSCOs).
- Modernizing their technology infrastructure – 56% are currently
operating on hybrid cloud, and 60% are investing in digital
infrastructure to scale and deliver value.
- Extending their sustainability initiatives, creating new
products and services. 58% see opportunities to improve customer
engagement through sustainability imperatives.
- Focusing deeper on cybersecurity (nearly 20% more than other
CSCOs).
The full study is available at:
https://www.ibm.com/thought-leadership/institute-business-value/c-suite-study/csco
*Methodology
In cooperation with Oxford Economics, the
IBM Institute for Business Value surveyed 1,500 CSCOs and COOs from
35+ countries and 24 industries as part of the 26th edition of the
IBM C-suite Study series. To simplify, we refer to the full
population as CSCOs.
About the IBM Institute for Business Value
For two decades, the IBM Institute for Business Value has served as
the thought leadership think tank for IBM. What inspires us is
producing research-backed, technology-informed strategic insights
that help leaders make smarter business decisions. From our unique
position at the intersection of business, technology, and society,
we survey, interview, and engage with thousands of executives,
consumers, and experts each year, synthesizing their perspectives
into credible, inspiring, and actionable insights. To stay
connected and informed, sign up to receive IBV's email newsletter
at ibm.com/ibv. You can also follow @IBMIBV on Twitter or find
us on LinkedIn at
https://www.linkedin.com/showcase/ibm-institute-for-business-value/
Media Contact
Tricia Vuiton
IBM External Relations
Email: tavuiton@us.ibm.com
Phone: +1 (845) 490-7582
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SOURCE IBM