First Texas County Goes Live with Tyler’s SoftCode CivilServe Solution
September 18 2018 - 9:17AM
Business Wire
Travis County integrating its civil process and
Odyssey court case management solutions
Tyler Technologies, Inc. (NYSE: TYL) announced that Travis
County, Texas, has gone live with Tyler’s SoftCode CivilServe™
civil process solution.
Travis County’s Constable Offices 1-4 had been using different
software vendors since 1999, handling many financial activities
outside of their civil process system. Processes such as handling
deposits, reconciliations, and civil process search had been done
using different applications, and the county sought a comprehensive
tool to manage them. Travis County selected SoftCode to not only
manage all aspects of civil process, but also to integrate with its
existing Odyssey® case management solution, also provided by
Tyler.
Travis County’s deputies can now update service information from
CivilMobile™ and gather real-time data for its public access site.
SoftCode CivilServe also integrates document tracking from invoice
to receipt to service, and from disbursement to reconciliation to
final closeout, creating a seamless process within the software. By
having case and party information automatically queued to
CivilServe through integration with its Odyssey case management
system, Travis County’s staff no longer has to re-key information
for in-county papers.
Other benefits following the go-live of SoftCode CivilServe
include:
- Electronic return of information and
documents to the court with electronic signatures
- Extensive reporting for service
statistics
- Detailed audit and security
features
- Ease of use for both clerks and
deputies, including drop downs, address search, and quick notes
within the solution
- Comprehensive financial tracking
including writ calculations
“We’re pleased to have implemented CivilServe for Travis County
as the first county in Texas to go live with our SoftCode
solution,” said Liz Magoun, general manager of Tyler’s SoftCode
solution. “Working closely with Travis County has allowed us to
improve our products and help Travis County gain efficiencies
related to civil process. They are leading the way with integrated
justice by connecting SoftCode with their existing Odyssey
solution, and we’re pleased to help them fully realize the
possibilities for their community.”
Travis County is home to the Texas state capitol in Austin and
is the fifth most populous county in Texas with a population of
more than 1 million. Tyler also provides its Brazos™ eCitation,
Modria® online dispute resolution, and Odyssey case management
solutions to Travis County.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is a leading provider of
end-to-end information management solutions and services for local
governments. Tyler partners with clients to empower the public
sector - cities, counties, schools and other government entities -
to become more efficient, more accessible and more responsive to
the needs of their constituents. Tyler's client base includes more
than 15,000 local government offices in all 50 states, Canada, the
Caribbean, Australia, and other international locations. In 2017,
Forbes ranked Tyler on its "Most Innovative Growth Companies" list,
and Fortune included Tyler on its "100 Fastest-Growing Companies"
list. More information about Tyler Technologies, headquartered in
Plano, Texas, can be found at www.tylertech.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20180918005056/en/
Tyler TechnologiesJennifer Kepler,
972-713-3770Jennifer.Kepler@tylertech.com
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