DENVER, July 16, 2019 /PRNewswire/ -- TTEC
Holdings, Inc. (NASDAQ: TTEC), a leading digital global
customer experience (CX) technology and services company focused on
the design, implementation and delivery of transformative customer
experience, engagement and growth solutions, has recently been
named to the Best of the Global Outsourcing Top 100 by the
IAOP®.
"We are honored to be named to the Best of the Global 100 based
on our achievements over the past 10 years including growth,
delivery excellence, customer references, innovation and corporate
social responsibility," said Marty
DeGhetto, Executive Vice President - TTEC Engage,
TTEC. "As a strategic partner to clients worldwide, we're
proud to be recognized for our innovation in programs which are
delivering value for our clients by driving their CX transformation
and ushering them into the age of automation."
TTEC received special recognition in the following
categories:
- Top Innovation - achieved the highest scores in this
category in at least one year as demonstrated through specific
programs and resulting outcomes that produce new forms of value for
customers
- Top Customer References - achieved a perfect score in
this category in at least one year as demonstrated through the
value being created at the company's top customers
- Best of Leaders – featured as a company in the Leaders
category who had the overall highest average scores over all
years
- Multiple Appearances – has made the list three times or
more
As the global, standard-setting association and advocate for
outsourcing professionals and the organizations they support, IAOP
annually produces 'The Annual Global Outsourcing 100 (GO100)' which
recognizes the world's best outsourcing service providers. In
celebration of 10 years showcasing the world's top outsourcing
service providers and advisors, IAOP has developed the 'Best
of The GO100' program which features companies that have led
the development of the industry, as reflected in their place on the
past GO100 lists.
"The Global Outsourcing 100 and World's Best Advisors showcases
the dedication, expertise and sheer hard work of the best of the
best in the outsourcing industry," said IAOP CEO, Debi Hamill. "I congratulate TTEC for being
recognized on IAOP's 2019 Best of The Global Outsourcing 100 as
they are, year-after-year, among the highest-rated companies in our
program."
Learn more about TTEC's customer experience services, including
perspectives on the customer experience metrics that matter here:
www.ttec.com/resources/guides/how-to-extract-the-top-3-contact-center-cx-metrics-that-matter.
About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is a
leading digital global customer experience (CX) technology and
services company focused on the design, implementation and delivery
of transformative customer experience, engagement and growth
solutions. The Company's TTEC Digital business provides
insight-driven, outcome-based and AI-enabled omnichannel cloud
platforms and CX consulting solutions and its TTEC Engage business
delivers operational excellence through customer care, acquisition,
retention, fraud prevention and detection, and content moderation
services. Founded in 1982, the Company's 49,300 employees operate
on six continents across the globe and live by a set of
customer-focused values that guide relationships with clients,
their customers, and each other. To learn more about how TTEC is
bringing humanity to the customer experience, visit
www.ttec.com.
About IAOP
IAOP is the global association that brings
together customers, providers, and advisors in a collaborative,
knowledge-based environment that promotes professional and
organizational development, recognition, certification, and
excellence to improve business service models and outcomes. Our
members and affiliates worldwide are digging deep at IAOP
conferences, learning at IAOP chapter meetings, getting trained and
certified at IAOP courses and workshops, and connecting through
IAOP social media, all with one goal: better business results.
Whether you are a customer, provider or advisor, new to
collaborative business models like outsourcing, or you are an
experienced professional, IAOP connects you and your organization
to our growing global community and to the resources you need to
get the results your company deserves and demands. For more
information and how you can become involved, visit
www.IAOP.org.
Investor
Contact
|
Media
Contact
|
Address
|
Contact
|
Paul
Miller
|
Olivia
Griner
|
9197 South Peoria
Street
|
ttec.com
|
+1.303.397.8641
|
+1.303.397.8999
|
Englewood, CO
80112
|
+1.800.835.3832
|
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SOURCE TTEC Holdings, Inc.