Manhattan Associates Expands Retail and Customer Engagement Solutions With HP
June 26 2017 - 8:30AM
Manhattan Associates, Inc. (NASDAQ:MANH) today announced the launch
of a strategic relationship with HP Inc. that is aimed at
delivering more flexible customer engagement options to
brick-and-mortar retailers. These leading retail software and
hardware providers are collaborating to greatly simplify point of
sale (POS) and mobile POS (mPOS) selection, integration and
operation.
Many retailers are augmenting their traditional fixed registers
with more affordable and flexible mPOS solutions. According to a
2017 survey by Capterra, 68 percent of stores use mPOS solutions in
addition to their fixed POS systems. However, implementing a mixed
environment of fixed and mobile POS solutions typically requires
integrating and supporting disparate applications. Varying form
factor sizes and operating systems further complicate the
challenge.
Last month, Manhattan unveiled its next-generation Manhattan
Active Store Solution, with new functionality that goes beyond
traditional POS. The cloud-native and mobile-native Manhattan
Active Store Solution provides a single application with Responsive
UI design across Windows, Android and iOS operating systems and
across any mix of fixed touch screen and mobile devices. It is the
first solution to fuse customer engagement capabilities, like
Clienteling, Selling and Service, with fulfillment capabilities,
such as In-store Pickup and Ship from Store. The versionless and
fully extensible store solution blends all aspects of sales,
service, fulfillment and inventory into a unified experience for
store
associates.
HP delivers innovative fixed and mobile point of sale hardware and
components that leverage the Microsoft® Windows 10 platform to
support discrete engagement configurations with a single,
modularized hardware stack. Manhattan’s POS software runs
seamlessly on Windows 10 and is pre-certified on HP’s
industry-leading POS hardware, including the HP RP9 for cash wrap
and the HP Elite x3 for mobile selling, fulfillment and inventory
management.
“The new Manhattan Active Store Solution gives retailers the
flexibility they need to adapt to changing customer needs and to
select hardware based on business, not technical, factors. This
expanded partnership with HP’s best-in-class hardware represents
our strategic commitment to helping our customers become more
sophisticated in omni-channel execution and customer engagement,”
said Brian Kinsella, vice president of Product Management at
Manhattan Associates.
“Brick-and-mortar retailing is facing increased pressure to
change, and HP and Manhattan are working together to provide
technology tools that optimize the customer experience. We look
forward to driving the next generation of innovation in stores with
Manhattan Associates’ retail solutions,” said Aaron Weiss, vice
president and general manager, Retail Solutions, HP Inc.
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About Manhattan AssociatesManhattan Associates
is a technology leader in supply chain and omni-channel commerce.
We unite information across the enterprise, converging front-end
sales with back-end supply chain execution. Our software, platform
technology and unmatched experience help drive both top-line growth
and bottom-line profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfillment center, you are ready to reap
the rewards of the omni-channel marketplace. For more information,
please visit www.manh.com.
Press Contact:
Amber Freeman
Manhattan Associates
678-597-6820
afreeman@manh.com
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