Cognigy to Showcase Its AI Agents at Genesys Xperience 2024, Aligning With Conference Theme "Your Future Accelerated"
May 13 2024 - 10:05AM
Business Wire
Cognigy, a global leader in AI-powered customer service
solutions, will participate as an Elite AppFoundry Partner at the
highly anticipated Genesys Xperience 2024 conference, May 13-15 in
Denver, Colorado. Under the theme "Your Future Accelerated,"
Genesys Xperience 2024 promises to propel the future of the
customer experience, offering a perfect platform for Cognigy to
showcase its innovative AI-powered customer service solutions.
Cognigy will demonstrate its AI Agents and AI Copilot for
customer service and newly announced sales and marketing use cases.
The latest innovations from Cognigy signify a leap forward in
empowering businesses to deliver unparalleled customer experiences
across all touchpoints and throughout the customer journey.
“Cognigy is proud to collaborate with Genesys as an Elite
AppFoundry Partner in shaping the future of customer experience,”
said Hardy Myers, SVP of Global Partnerships at Cognigy. “Our
sponsorship of Genesys Xperience 2024 underscores our unwavering
commitment to collaboration with Genesys to deliver best-of-breed,
cutting-edge, AI-powered automation solutions that drive tangible
business results for their customers.”
Cognigy will host a 60-minute breakout session titled, “AI
Agents for Your Genesys Ecosystem: Real-life Contact Center Use
Cases,” on Tuesday, May 14th, at 4:00 p.m. MDT. Attendees will hear
real-world applications of AI Agents within the Genesys ecosystem,
offering invaluable insights and actionable strategies for
optimizing contact center operations in the near term.
Cognigy’s booth is located at GS7, offering live demonstrations
and interactive experiences for attendees to discover firsthand the
capabilities of its AI-powered automation solutions.
To learn more about Cognigy’s AI Agents, visit www.cognigy.com.
Learn more about Genesys Xperience here.
About Cognigy
Cognigy is revolutionizing the customer service industry by
providing the most cutting-edge AI workforce on the market. Its
award-winning solution empowers businesses to deliver exceptional
customer service that is instant, personalized, in any language,
and on any channel. Through the perfect combination of Generative
and Conversational AI, Cognigy’s AI Agents are shaping the future
of customer service, increasing customer satisfaction, and
supporting employees in real-time. Over 1000 brands worldwide trust
Cognigy and its vast partner network to create AI customer service
agents for their business. Cognigy's worldwide customer portfolio
includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz,
and Toyota. Learn more at www.cognigy.com.
Follow the company on X (formerly Twitter) @Cognigy and on
LinkedIn at https://www.linkedin.com/company/cognigy.
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Stephanie Olsen Lages & Associates (949) 453-8080
stephanie@lages.com