- New customer service plans will extend
Mexico calling and data plans to the United States
- Company makes commitments to benefit
Mexican employees & communities
In a meeting today with Mexico President Enrique Peña Nieto,
AT&T1 Chairman and CEO Randall Stephenson announced that
AT&T plans to invest approximately US$3 billion to extend its
high-speed, mobile Internet service to Mexico, covering 100 million
people in Mexico by year-end 2018. This is in addition to the
US$4.4 billion AT&T invested earlier this year to acquire
Iusacell and NEXTEL Mexico.
“We are building a network in Mexico that is capable of bringing
innovation and economic vitality to the country, just as we have
done in the U.S.,” Stephenson said. “We plan to deliver
high-quality, high-speed mobile Internet service to Mexico,
creating the first-ever North American Mobile Service Area covering
400 million people and businesses in Mexico and the U.S. This
seamless network will link together our two countries’ economies,
people and cultures like never before.
“Reforms introduced by President Peña Nieto, with support from
the Mexican Congress and IFETEL, have given us the ability to
invest in building an advanced mobile network in Mexico,”
Stephenson said. “As we are now seeing in Mexico, business
investment increases with thoughtful, responsible regulation. And
when companies invest — whether in expansion or improved services
for consumers and businesses — they create jobs. It is a simple,
powerful formula.
“The mobile Internet in the U.S. created an engine of economic
growth. As we extend it into Mexico, we believe it will do the same
here,” Stephenson said. “Beyond accelerating economic growth, the
mobile Internet is about changing the way people live and work,
keeping families better connected, opening up new educational and
health care opportunities, and strengthening and empowering
communities.”
New Plans and Features for
Customers
AT&T expects the first phase of its state-of-the-art,
high-speed mobile network will be complete in the next six months
and cover 40 million Mexicans, about one-third of the population.
By the end of 2016, AT&T expects its mobile Internet service
will reach 75 million people, nearly two-thirds of the population.
AT&T plans to reach 100 million people by year-end 2018.
Next month, AT&T will introduce new plans for its Mexican
customers that take advantage of the company’s North American
Mobile Service Area. The new plans let Mexicans use their
individual plans — including voice, data and text messaging — while
in the U.S. Customers on these new plans will also be able to use
their available community minutes to call friends and family in the
U.S. who are on the AT&T network. It’s one phone, one plan,
covering two countries.
AT&T will also offer other features for its customers in
Mexico, including Google Play billing, a first in Latin America.
Customers with Google Android devices can download apps, books,
movies, music and games with just one click — no credit cards
needed — and have it added to their monthly wireless bills.
Commitment to Customers and the
Community
AT&T is committed to delivering a great experience to its
customers in Mexico. During the summer, the company will begin
rolling out Nuestra Promesa (Our Promise). It encourages all
employees to commit to a higher level of customer experience.
AT&T based Nuestra Promesa on the service excellence standard
it has in the U.S. That standard has earned the company multiple
national awards for purchase experience and customer care.
In his talks with President Peña Nieto, Stephenson reiterated
AT&T’s commitment to all Mexican citizens. “We believe in
taking care of the people in the communities where we live and
work,” he said. “As a start, we’ll launch our “It Can Wait”
campaign in Mexico City in the months ahead to discourage people
from texting while driving. No text is worth a life. That’s a
message we’ll send to all wireless users across Mexico. The dangers
of texting and driving are just as serious in Mexico as they are in
the United States.”
AT&T will also be the first Mexican wireless carrier to
collaborate with the Alerta Amber (Amber Alert) initiative at a
national level. Iusacell, Nextel and Unefon users will receive text
messages when a child is missing or abducted in their area.
And, AT&T will invest to help more students in Mexico
succeed in school and prepare for the workforce. This commitment
will include corporate contributions and work with outstanding
non-profit organizations focused on education. AT&T will
introduce new learning opportunities for high school students to
develop job skills that prepare them for work and teach them about
different careers.
Investing in AT&T’s
People
Stephenson also recognized AT&T’s employees in Mexico for
their contributions to the company’s success. “Everything that
we’ve accomplished and our future plans for Mexico depend on one
thing: Our people,” he said. “Our employees are critical to our
success, and we’ll support them by making AT&T a great place to
work in Mexico.”
Stephenson set a goal for AT&T to be one of the best
employers in Mexico. To reach this goal, AT&T will introduce a
number of programs to support its workforce. In 2016, AT&T will
offer tuition support to help employees pursue educational
opportunities to advance their careers.
The company is also committed to diversity, with a focus on
women and people with disabilities. AT&T plans to launch a
Mexico chapter of the Women of AT&T employee resource group
later this year and to collaborate with colleges to recruit female
students in STEM (science, technology, engineering and math)
fields. AT&T has already moved quickly to expand opportunities
for women: Today, women hold 25 percent of leadership positions in
the company’s Mexico operations, up from 10 percent when the
company entered the market earlier this year.
1AT&T products and services are provided or offered by
subsidiaries and affiliates of AT&T Inc. under the AT&T
brand and not by AT&T Inc.
About AT&T
AT&T Inc. (NYSE:T) helps millions of people and businesses
around the globe stay connected through leading wireless,
high-speed Internet, voice and cloud-based services. We’re helping
people mobilize their worlds with state-of-the-art communications,
entertainment services and amazing innovations like connected cars
and devices for homes, offices and points in between. Our U.S.
wireless network offers customers the nation’s strongest LTE signal
and the nation’s most reliable 4G LTE network. We offer the best
global wireless coverage. We’re improving how our customers stay
entertained and informed with AT&T U-verse® TV and High Speed
Internet services. And businesses worldwide are serving their
customers better with AT&T’s mobility and highly secure cloud
solutions.
Additional information about AT&T products and services is
available at http://about.att.com.
Follow our news on Twitter at @ATT, on Facebook at
http://www.facebook.com/att and YouTube at
http://www.youtube.com/att.
© 2015 AT&T Intellectual Property. All rights reserved.
AT&T, the AT&T logo and all other marks contained herein
are trademarks of AT&T Intellectual Property and/or AT&T
affiliated companies. All other marks contained herein are the
property of their respective owners. The Nextel name is used under
license from NII Holdings, Inc.
Reliability and signal strength claims based on nationwide
carriers’ LTE. Signal strength claim based ONLY on avg. LTE signal
strength. LTE not available everywhere. Global coverage claim based
on offering voice and data roaming in more countries than any other
U.S. based carrier, and offering the most wireless smartphones and
tablets that work in the most countries.
Cautionary Language Concerning Forward-Looking
Statements
Information set forth in this news release contains financial
estimates and other forward-looking statements that are subject to
risks and uncertainties, and actual results may differ materially.
A discussion of factors that may affect future results is contained
in AT&T's filings with the Securities and Exchange Commission.
AT&T disclaims any obligation to update or revise statements
contained in this news release based on new information or
otherwise.
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version on businesswire.com: http://www.businesswire.com/news/home/20150625006155/en/
AT&T Inc.Fletcher Cook,
214-912-8541fletcher.cook@att.com
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