DALLAS, March 10, 2015 /PRNewswire/ -- Southwest
Airlines® Cargo is once again among the industry's best performing
airlines. For the sixth consecutive year, the Dallas-based airline is celebrating being
named the Airforwarders Association's (AfA) "Domestic Carrier of
the Year." The awards don't stop there as the airline also earned
the Express Delivery and Logistics Association's (XLA) awards for
"Domestic Airline of the Year" for the 15th year in a
row, as well as "Excellence in Web & Technology."
"We are proud of the level of excellence consistently achieved
by our People across the Southwest Airlines network," said
Matt Buckley, Southwest Airlines'
Vice President Cargo & Charters. "We are honored to win these
awards, and our focus remains ensuring our Customers receive the
best possible experience when choosing Southwest Airlines
Cargo."
The Airforwarders Association awarded Southwest the top award
for domestic carriers based on its on-time performance, Customer
Service, problem resolution, claims handling, technology support,
and overall value.
"The Airforwarders Association was once again thrilled to honor
Southwest Cargo as 'Domestic Carrier of the Year,' as voted by our
members," said Brandon Fried,
Airforwarders Association's Executive Director. "The award is truly
a testament to Southwest's ongoing commitment to customer service
and support services for cargo."
The Express Delivery and Logistics Association represents
companies focused on expedited higher value air shipments. Each
year, the association asks its members about the performance of its
airline partners on all aspects of service including on-time
performance, logistics handling, communications, and technology.
This extension survey is the base for the annual Airline Excellence
Awards.
"The Express Delivery and Logistics Association (XLA) is pleased
to recognize Southwest Airlines with our association's Airline
Excellence Awards for 2014's 'Best Domestic Airline' and 'Best Web
and Technology,'" said Jim Conway,
Executive Director, XLA. "Our membership congratulates the entire
Southwest Airlines Cargo Team for their outstanding performance in
serving the express air cargo industry."
ABOUT SOUTHWEST AIRLINES CARGO
Southwest Airlines'
Relentlessly Reliable Employees offer Cargo Customers award winning
expedited air cargo service to destinations across the map,
including complimentary Road Feeder Service and interline
destinations. With our extensive domestic network and over 3,400
flights a day, we have the flights you need to meet your shipping
requirements. Learn more about how Southwest Cargo can help you
with your shipping needs by visiting swacargo.com.
ABOUT SOUTHWEST AIRLINES CO.
In its 44th year of service, Dallas-based Southwest Airlines (NYSE: LUV)
continues to differentiate itself from other air carriers with
exemplary Customer Service delivered by more than 46,000 Employees
to more than 100 million Customers annually. Southwest
operates more than 3,400 flights a day, serving 94 destinations
across the United States and six
additional countries. Southwest service to Puerto Vallarta, Mexico, begins in
June 2015; and subject to government
approvals, service to Belize City,
Belize begins in October 2015.
*Based on the U.S. Department of Transportation's most recent
data, Southwest Airlines is the nation's largest domestic carrier
in terms of originating passengers boarded. The Company operates
the largest fleet of Boeing aircraft in the world, the majority of
which are equipped with satellite-based WiFi providing gate-to-gate
connectivity while over the United States. That connectivity
enables Customers to use their personal devices to access streaming
music provided by Beats Music or to view video on-demand movies and
television shows, as well as nearly 20 channels of free, live TV
compliments of our valued Partners. Southwest is the only
major U.S. airline to offer bags fly free® (first and second
checked pieces of luggage, size and weight limits apply), and there
are never reservation change fees, although fare differences might
apply. In 2014, the airline proudly unveiled a bold new look:
Heart. The new aircraft livery, airport experience,
and logo, showcase the dedication of Southwest Employees to connect
Customers with what's important in their lives.
From its first flights on June 18,
1971, Southwest Airlines launched an era of unprecedented
affordability in air travel described by the U.S. Department of
Transportation as "The Southwest Effect," a lowering of fares and
increase in passenger traffic whenever the carrier enters new
markets. With 42 consecutive years of profitability,
Southwest is one of the most honored airlines in the world, known
for a triple bottom line approach that contributes to the carrier's
performance and productivity, the importance of its People and the
communities they serve, and an overall commitment to efficiency and
the planet. The 2013 Southwest Airlines One Report™ can be found
at Southwest.com/citizenship.
Book Southwest Airlines' low fares online
at Southwest.com or by phone at 800-I-FLY-SWA.
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SOURCE Southwest Airlines