MOUNTAIN VIEW, Calif.,
July 20, 2015 /PRNewswire/
-- Cardiology informatics constitutes a complex and
historically siloed environment. Yet, a new generation of solutions
is going beyond just supporting individual service lines, and now
more efficiently integrates and manages the diverse care area
workflows of the cardiology enterprise.
Frost & Sullivan recently conducted an analysis of the
cardiovascular image and information management systems (CIIMS)
market, and recognizes GE Healthcare with the 2015 North American
Frost & Sullivan Market Leadership Award in Cardiology
Informatics.
As part of this market research effort, the group gathered input
from 120 clinical, IT and enterprise-level decision-makers in
cardiology informatics. In addition to sharing their perspectives
on the future of cardiology informatics, the health organizations
evaluated vendors based on its product quality, product
differentiation, brand perception and growth strategy.
Demonstrating excellence at capturing the highest share in the
North American cardiology informatics market, GE Healthcare
ascended to the top of the leaderboard with the highest gains in
installed base market share, particularly among the mid-to-large
hospitals and integrated delivery networks. Frost & Sullivan
found that 36 percent of hospitals and integrated delivery networks
chose GE Healthcare as their primary vendor of cardiology image
management solutions, well ahead of other competitors.
"Frost & Sullivan's competitive benchmarking indicates that
GE Healthcare has the highest vendor ratings among suppliers of
CIIMS solutions," said Frost & Sullivan Principal Analyst
Nadim Daher. "Of the 77 percent who
expressed strong customer satisfaction with GE Healthcare, 33
percent of users rated it 'excellent', and an additional 44 percent
rated it 'very good'."
Among the imaging modalities used in cardiovascular care,
diagnostic and interventional catheterization (Cath) and
echocardiography (Echo) were ranked the most popular. According to
Frost & Sullivan's research, GE Healthcare is the vendor that
is most likely to be considered by customers for both the Cath and
Echo components of the CIIMS solution. This top ranking for the two
anchor modalities of the cardiovascular service line contributes to
GE Healthcare's strong position as a vendor of choice for the
entire cardiology enterprise.
In the highly demanding academic segment, the GE Healthcare
brand stands out for being the most closely associated, or very
closely associated, with different aspects of a customized CIIMS
solution. When mapping out the brand perception, Frost &
Sullivan found that hospitals and integrated delivery networks
associated GE Healthcare with:
- a best-of-breed nature of its solution's integral
components,
- a close understanding of specific customer requirements,
and
- an ability to articulate a forward-looking product strategy
that they feel confident investing in for the long haul.
To satisfy the needs of various stakeholders and cardiology
practitioners across the service line, CIIMS solutions need to have
considerable cardiovascular care area breadth and depth. The Frost
& Sullivan survey revealed that GE Healthcare is ahead of the
competition on the two main factors necessary to address this
demand. First, it is the most highly rated vendor for providing a
turnkey, end-to-end, single-vendor solution; and second, it is the
most highly rated vendor for helping customers create a
best-of-breed, multi-vendor CIIMS solution.
Another significant finding in the independent Frost &
Sullivan research is that over the past few years, the enterprise,
business and IT C-suite have played an increasingly prominent role
in the CIIMS vendor selection and decision-making processes. This
switch is radically different from earlier methods, when cardiology
department administrators and clinical end users were the primary
stakeholders and decision makers.
"GE Healthcare's ongoing development efforts toward enhancing
the cardiovascular imaging capabilities of Centricity™ Cardio
Enterprise1 with its Universal Viewer offering are
perfectly in line with this need to align stakeholder incentives
with a well-rounded CIIMS solution," observed Daher. "The company
achieves this goal by catering to the mobility needs of remote
users and referring physicians."
Market leadership in cardiology informatics today implies that
the customer relationship must be nurtured at all levels. GE
Healthcare leads in market perception as well, due to its efforts
to enhance customer value through its consulting services, which
are vital for the customization and refinement of vendors' proposed
solutions.
Frost & Sullivan's Best Practices Awards recognize companies
in a variety of regional and global markets for outstanding
achievement in areas such as leadership, technological innovation,
customer service, and product development. Industry analysts
compare market participants and measure performance through
in-depth interviews, analysis, and extensive secondary
research.
1 Centricity Cardio Enterprise is comprised of
Centricity Universal Viewer and Centricity Cardio Workflow
About GE Healthcare
GE Healthcare provides transformational medical technologies and
services to meet the demand for increased access, enhanced quality
and more affordable healthcare around the world. GE (NYSE: GE)
works on things that matter - great people and technologies taking
on tough challenges. From medical imaging, software & IT,
patient monitoring and diagnostics to drug discovery,
biopharmaceutical manufacturing technologies and performance
improvement solutions, GE Healthcare helps medical professionals
deliver great healthcare to their patients.
www.gehealthcare.com
GE and Centricity are trademarks of General Electric Company.
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